Employee engagement strategy getting to the roots of your employee experience

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Employee Engagement Strategy: Getting to the Root of Your Employee Experience

bamboohr.com

Cassie Whitlock

Jack Altman

Director of HR
BambooHR

CEO and Co-Founder
Lattice

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

What is employee engagement?

bamboohr.com

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Bottom-up
Employee Engagement
A strategy that listens to and values the
feedback of every employee at the company.

bamboohr.com

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

1/3
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of US employees are
engaged in their jobs

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Engaged employees
are incredibly valuable
ACCORDING TO GALLUP, HIGHLY ENGAGED BUSINESS UNITS ACHIEVE

bamboohr.com

•

21% increased profitability

•

59% decreased turnover

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

$605,000,000,000
cost of actively disengaged U.S. employees
in terms of lost productivity.

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lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Top Down vs. Bottom Up

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Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Top-Down
Engagement Strategies
1.

The organization recognizes a problem with engagement

2.

HR asks for the budget to implement office perks like game

rooms or nap pods, or start an Employee of the Month award.
3.

These solutions don’t align with the causes of the employee
disengagement, so the problems persist.

bamboohr.com

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Top-Down
Strategy Drawbacks

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1.

Poor Compensation Support: recognition becomes mockery

2.

Limited Visibility/Popularity Contest

3.

Limited Managerial Support

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

bamboohr.com

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Bottom-Up
Engagement Strategies

bamboohr.com

1.

Plan out the full employee journey instead of reacting

2.

Show how work concerns connect with personal progress

3.

Align priorities to develop intrinsic motivation

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Bottom-Up
Engagement Strategies

bamboohr.com

1.

Provide employees with accountability for their work

2.

Communicate high expectations

3.

Provide the right level of authority to fulfill expectations

4.

Empower and connect your employees

5.

Prove that anyone can have a great idea and use it

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

bamboohr.com

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Begin with Alignment

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Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Are you both growing?
Are you growing in the
same direction?

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lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

bamboohr.com

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Unintended
Referral Results

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Women and minorities receive fewer referrals than white men

•

White women were 12 percent less likely to receive a referral

•

Men of color were 26 percent less likely to receive a referral

•

Women of color were 35 percent less likely to receive a referral

lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Employee engagement
starts before they do.
•

Identify Values/Build Employer Brand: Advertise your values on your website
and demonstrate them throughout the candidate and employee experience

•

Start Early: Start as soon as the new hire accepts the offer with e-signatures

•

A Great First Day: leave time for team introductions (a team lunch works well)

•

Ongoing Support/Information Resources: Continue to offer proactive training
to promote and clarify responsibilities, benefits, and your organization’s culture

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lattice.com


Employee Engagement Strategy: Getting to the Root of Your Employee Experience

How to build a bottom-up
engagement strategy

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Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Collect engagement data.

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Employee Engagement Strategy: Getting to the Root of Your Employee Experience

Surveys
Deeper list of questions on the state of work
Cadence: Quarterly

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Employee Engagement Strategy: Getting to the Root of Your Employee Experience

eNPS
Measure the likelihood of an employee
recommending working at your org to a friend
Cadence: Quarterly

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Employee Engagement Strategy: Getting to the Root of Your Employee Experience

bamboohr.com

lattice.com

Employee Engagement Strategy: Getting to the Root of Your Employee Experience

You have the data.
What do you do with it?

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lattice.com