Que CompTIA a plus practice questions exam cram exam essentials exams 220602 220603 220604 2nd edition jan 2008 ISBN 0768681928

CompTIA®A+PracticeQuestionsExamCram(Essentials,
Exams220-602,220-603,220-604),SecondEdition
byCharlesJ.Brooks
Publisher:ExamCram
PubDate:December19,2007
PrintISBN-10:0-7686-8192-8
PrintISBN-13:978-0-7686-8192-5
Pages:408
TableofContents

Overview
TheSmartWaytoStudy™
Coversthecriticalinformationyou'llneedtoknow
toscorehigherontheA+Exams!
Featuresmorethan850questionsorganizedaccordingto
theEssentials,ITTechnician,RemoteSupportTechnician,
andDepotTechnicianexamobjectivessoyoucaneasily
assessyourknowledgeofeachtopic.
Eachquestionincludesadetailedexplanationofanswers.
UseourinnovativeQuick-CheckAnswerSystem™toquickly
findanswersasyouworkyourwaythroughthequestions.
WRITTENBYALEADINGA+EXPERT
CharlesJ.Brooksiscurrentlyco-ownerandvicepresidentof
EducationalTechnologiesGroupInc.,aswellasco-ownerof
eITPrepLLP,anonlinetrainingcompany.Heisinchargeof
researchandproductdevelopmentatbothorganizations.A
formerelectronicsinstructorandtechnicalwriterwiththe
NationalEducationCorporation,Charlestaughtandwroteon
post-secondaryEETcurriculum,includingintroductory
electronics,transistortheory,linearintegratedcircuits,basic
digitaltheory,industrialelectronics,microprocessors,and

computerperipherals.Charleshasauthoredseveralbooks,
includingthefirstfiveeditionsofA+CertificationTraining
Guide,TheCompleteIntroductoryComputerCourse,andIBM
PCPeripheralTroubleshootingandRepair.Healsowritesabout
networking,residentialtechnologyintegration,and
convergence.
CDFeaturesMeasureUpPracticeQuestions!
AllquestionsinthisbookareincludedontheCD,givingyou
yetanothereffectivetooltoassessyourreadinessforall
fourA+exams.
MeasureUp'sinnovativetestproductfeaturesmultipletest
modesandquestionsthatsimulateanactualA+Exam,and
detailedanswerexplanationsofcorrectandincorrect
answers,amongotherfeatures.
Randomquestionsandorderofanswers.
U.S.$34.99/CAN.$37.99/U.K.£24.99(inc.ofVAT)
www.examcram.com
ISBN-13:978-0-7897-3566-9
ISBN-10:0-7897-3566-0


CompTIA®A+PracticeQuestionsExamCram(Essentials,
Exams220-602,220-603,220-604),SecondEdition
byCharlesJ.Brooks
Publisher:ExamCram
PubDate:December19,2007
PrintISBN-10:0-7686-8192-8
PrintISBN-13:978-0-7686-8192-5

Pages:408
TableofContents
Copyright
AbouttheAuthor
AbouttheReviewer
Acknowledgments
WeWanttoHearfromYou!
ReaderServices
Introduction
WhatIsThisBookAbout?
WhoIsThisBookFor?
WhatWillYouFindinThisBook?
HintsforUsingThisBook
NeedFurtherStudy?
Chapter1.EssentialsExam
PracticeQuestions
Domain1.0:PersonalComputerComponents
Objective2.0:LaptopsandPortableDevices
Objective3.0:OperatingSystems
Objective4.0:PrintersandScanners
Objective5.0:Networks
Objective6.0:Security
Objective7.0:SafetyandEnvironmentalIssues
Objective8.0:ProfessionalismandCommunication
QuickCheckAnswerKey
AnswersandExplanations
Objective1.0
Objective2.0
Objective3.0
Objective4.0

Objective5.0
Objective6.0


Objective7.0
Objective8.0
Chapter2.ITTechnicianExam
PracticeQuestions
Domain1.0:PersonalComputerComponents
Objective2.0:LaptopsandPortableDevices
Objective3.0:OperatingSystems
Objective4.0:PrintersandScanners
Objective5.0:Networks
Objective6.0:Security
Objective7.0:SafetyandEnvironmentalIssues
Objective8.0:ProfessionalismandCommunication
QuickCheckAnswerKey
AnswersandExplanations
Domain1.0
Domain2.0
Domain3.0
Domain4.0
Domain5.0
Domain6.0
Objective7.0
Objective8.0
Chapter3.RemoteSupportTechnicianExam
PracticeQuestions
Domain1.0:PersonalComputerComponents
Domain2.0:OperatingSystems

Domain3.0:PrintersandScanners
Domain4.0:Networks
Domain5.0:Security
Domain6.0:ProfessionalismandCommunication
QuickCheckAnswerKey
AnswersandExplanations
Domain1.0
Domain2.0
Domain3.0
Domain4.0
Domain5.0
Domain6.0
Chapter4.DepotTechnicianExam
PracticeQuestions
Domain1.0:PersonalComputerComponents


Domain2.0:LaptopandPortableDevices
Domain3.0:PrintersandScanners
Domain4.0:Security
Domain5.0:SafetyandEnvironmentalIssues
QuickCheckAnswerKey
AnswersandExplanations
Domain1.0
Domain2.0
Domain3.0
Domain4.0
Domain5.0
AppendixA.What'sontheCD-ROM
MultipleTestModes

AttentiontoExamObjectives
InstallingtheCD
CreatingaShortcuttotheMeasureUpPracticeTests
TechnicalSupport


Copyright
CompTIA®A+PracticeQuestionsExamCram(Essentials,
Exams220-602,220-603,220-604),SecondEdition
Copyright®2008byPearsonEducation,Inc.
Allrightsreserved.Nopartofthisbookshallbereproduced,
storedinaretrievalsystem,ortransmittedbyanymeans,
electronic,mechanical,photocopying,recording,orotherwise,
withoutwrittenpermissionfromthepublisher.Nopatent
liabilityisassumedwithrespecttotheuseoftheinformation
containedherein.Althougheveryprecautionhasbeentakenin
thepreparationofthisbook,thepublisherandauthorassume
noresponsibilityforerrorsoromissions.Norisanyliability
assumedfordamagesresultingfromtheuseoftheinformation
containedherein.
ISBN-13:978-0-7897-3566-9
ISBN-10:0-7897-3566-0
LibraryofCongressCataloging-in-PublicationData
Brooks,CharlesJ.
CompTIAA+practicequestionsexamcram(exams220602,220-603,220-604,essentials)/CharlesJ.Brooks.
p.cm.
ISBN-13:978-0-7897-3566-9(pbk.w/cd)
ISBN-10:0-7897-3566-0(pbk.w/cd)
1.Electronicdataprocessingpersonnel-Certification.2.Computertechnicians--Certification-Studyguides.3.Microcomputers--Maintenanceandrepair-Examinations--Studyguides.I.Title.
QA76.3.B77652008

004.165--dc22
2007045222
PrintedintheUnitedStatesofAmerica


FirstPrinting:December2007
Publisher
PaulBoger
AssociatePublisher
DavidDusthimer
SeniorDevelopmentEditor
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Cleveland
ManagingEditor
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TechnicalEditor
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WindowsisaregisteredtrademarkofMicrosoftCorporation.

WarningandDisclaimer
Everyefforthasbeenmadetomakethisbookascompleteand
asaccurateaspossible,butnowarrantyorfitnessisimplied.
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Dedication


Thankstomywife,Robbie—asalways,you'rethebest.I
couldn'tdothiswithoutyou.Ithankmydad,Ralph,whohas
takenuppersonalcomputingalittlelaterinlifethansome
andknowsexactlywhathewantsoutofit.Finally,Robert,
Jamaica,Michael,andJoshua—youguyslightupmylife.


AbouttheAuthor
CharlesJ.Brooks(A+,Network+,I-Net+,Server+,HTI+,
MCP)iscurrentlyco-ownerandvicepresidentofEducational
TechnologiesGroupInc.,aswellasco-ownerofeITPrep,LLP,an
onlinetrainingcompany.Heisinchargeofresearchand
productdevelopmentatbothorganizations.Aformer
electronicsinstructorandtechnicalwriterwiththeNational
EducationCorporation,CharlestaughtandwroteonpostsecondaryEETcurriculum,includingintroductoryelectronics,
transistortheory,linearintegratedcircuits,basicdigitaltheory,
industrialelectronics,microprocessors,andcomputer
peripherals.Charleshasauthoredseveralbooks,includingthe
firstfiveeditionsofA+CertificationTrainingGuide,The
CompleteIntroductoryComputerCourse,andIBMPCPeripheral
Troubleshooting&Repair.Hecurrentlyalsowritesabout
networking,residentialtechnologyintegration,and
convergence.

AbouttheReviewer
TobySkandierisaself-employedconsultantwithTalskan
Technologies,LLC.Formerly,heworkedfor12yearsasa
technical-trainingdeveloperandinstructorforEmbarqand
Sprint.Tobyhasauthoredandperformedtechnicaleditingon
severalbooksbyPearsonandotherpublishers.HeholdsCCSI,
CCNP,CCDP,MCSE,MCP+I,Network+,i-Net+,Server+,CTT+,
andallthreeA+certifications.


Acknowledgments
IwanttothankDaveDusthimer,JeffRiley,ChrisCleveland,and
allthefolksatQuePublishingforitsexcellentsupportonthis
andourotherQuepublicationefforts.AlsothankstoTobyfor
reallywringingoutthebesttechnicalinformationforthisbook.
It'sarealprivilegetoworkwithhigh-qualitypeopleandahighqualityorganization.
Ialsowanttothankallthepeoplewhohavepurchasedour
productsinthepastandwerewillingtogiveusfeedbackto
makethembetter.Asalways,goodluckwithyourcertification
efforts—althoughIhopeyoudon'tneedanyluckafterusingour
materialstoprepare.


WeWanttoHearfromYou!
Asthereaderofthisbook,youareourmostimportantcritic
andcommentator.Wevalueyouropinionandwanttoknow
whatwe'redoingright,whatwecoulddobetter,whatareas
you'dliketoseeuspublishin,andanyotherwordsofwisdom
you'rewillingtopassourway.

AsanassociatepublisherforQuePublishing,Iwelcomeyour
comments.Youcanemailorwritemedirectlytoletmeknow
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PleasenotethatIcannothelpyouwithtechnicalproblems
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Whenyouwrite,pleasebesuretoincludethisbook'stitleand
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Visitourwebsiteandregisterthisbookat
www.quepublishing.com/registerforconvenientaccesstoany
updates,downloads,orerratathatmightbeavailableforthis
book.

Introduction
WhatIsThisBookAbout?
WhoIsThisBookFor?
WhatWillYouFindinThisBook?
HintsforUsingThisBook
NeedFurtherStudy?

WhatIsThisBookAbout?
WelcometoA+PracticeQuestionsExamCram!Thesole
purposeofthisbookistoprovideyouwithpracticequestions
completewithanswersandexplanationsthatwillhelpyou
learn,drill,andreviewforthe220-601Essentials,220-602IT
Technician,220-603RemoteSupportTechnician,and220-604
DepotTechniciancertificationexams.Thebookoffersalarge
numberofquestionstopracticeeachexamobjectiveandwill
helpyouassessyourknowledgebeforeyouwritethereal
exam.Thedetailedanswerstoeveryquestionwillhelpyou
reinforceyourknowledgeaboutdifferentissuesinvolving
installing,configuring,andtroubleshootingpersonalcomputer
systems.


Introduction
WhatIsThisBookAbout?
WhoIsThisBookFor?
WhatWillYouFindinThisBook?
HintsforUsingThisBook
NeedFurtherStudy?

WhatIsThisBookAbout?
WelcometoA+PracticeQuestionsExamCram!Thesole
purposeofthisbookistoprovideyouwithpracticequestions
completewithanswersandexplanationsthatwillhelpyou
learn,drill,andreviewforthe220-601Essentials,220-602IT
Technician,220-603RemoteSupportTechnician,and220-604
DepotTechniciancertificationexams.Thebookoffersalarge
numberofquestionstopracticeeachexamobjectiveandwill
helpyouassessyourknowledgebeforeyouwritethereal
exam.Thedetailedanswerstoeveryquestionwillhelpyou
reinforceyourknowledgeaboutdifferentissuesinvolving
installing,configuring,andtroubleshootingpersonalcomputer
systems.


WhoIsThisBookFor?
IfyouhavestudiedthecontentmaterialforoneoftheA+
examsandfeelyouarereadytoputyourknowledgetothe
test,butyou'renotsurethatyouwanttotaketherealexam
yet,thisbookisforyou!Maybeyouhaveansweredother
practicequestionsorunsuccessfullytakentherealexam,
reviewed,andwanttotakemorepracticequestionsbefore
goingtotaketherealexam.Inthatcase,thisbookisforyou,
too!Evenwhentheexamisdoneandyouhavepassedwith
flyingcolorsandhavetheA+certificateinyourpocket,keep
thisbookhandyonyourdesktoptoprovideanswerstoyour
everydayPCinstallation,configuration,andtroubleshooting
issues.

WhatWillYouFindinThisBook?
Aswementionedearlier,thisbookisallaboutpractice
questions!Thepracticequestionsinthebook,someveryeasy
andotherswithalittlecomplicatedproblemscenario,allare
aimedatraisingyourconfidencelevelbeforewritingthereal
exam.Youwillfindquestionsthat,infact,youwillfaceinreal
life.
Thisbookisorganizedaccordingtothefourexamspresented
bytheComputerTechnologyInformationAssociation
(CompTIA)forA+certification.Eachchaptercorrespondsto
oneoftheseexams,beginningwiththeprerequisiteEssentials
exam,followedbytheITTechnicianexam,theRemoteSupport
Technicianexam,andconcludingwiththeDepotTechnician
exam.Thecontentofeachchapterisorganizedtofollowthe
orderoftheexam'sobjectives,andineverychapteryouwill
findthefollowingthreeelements:
PracticeQuestions—Thesearethenumerousquestionsthat
willhelpyoulearn,drill,andreviewexamobjectives.Allthe
questionsinthissectionaremultiple-choicetype.Choose
thecorrectanswerbasedonyourknowledgeofPC
servicing.
Quick-CheckAnswerKey—Afteryouhavefinished
answeringthequestions,youcanquicklygradeyourexam
fromthissection.Onlycorrectanswersaregiveninthis
section.Noexplanationsareofferedyet!Evenifyouhave
answeredaquestionincorrectly,donotbediscouraged.
Justmoveon!Keepinmindthatthisisnottherealexam.
Youcanalwaysreviewthetopicanddothequestionsagain.
AnswersandExplanations—Thissectionprovidesyouwith

correctanswersaswellasfurtherexplanationsaboutthe
contentposedinthatquestion.Usethisinformationtolearn
whyanansweriscorrectandreinforcethecontentinyour
mindfortheexamday.


Note:Itisnotpossibletoreflectarealexamona
paperproduct
Asmentionedearlier,thepurposeofthisbookistohelp
youpreparefortheexamandnotprovideyouwithreal
examquestions.NeithertheauthornorQuePublishing
canguaranteethatyouwillpasstheexamonlyby
memorizingthepracticequestionsgiveninthisbook.


HintsforUsingThisBook
Becausethisbookisapaperpracticeproduct,youmightwant
tocompleteyourexamsonaseparatepieceofpapersothat
youcanreusetheexamsoverandoverwithouthavingprevious
answersinyourway.Also,ageneralruleofthumbacrossall
practicequestionproductsistomakesurethatyouarescoring
wellintothehigh80%to90%rangeinalltopicsbefore
attemptingtherealexam.Thehigherpercentagesyouscoreon
practicequestionproducts,thebetteryourchancesforpassing
therealexam.Ofcourse,wecannotguaranteeapassingscore
ontherealexam,butwecanofferyouplentyofopportunities
topracticeandassessyourknowledgelevelsbeforeyouenter
therealexam.
Whenyouhavecompletedtheexamonpaper,usethe
companionMeasureUpCDtotakeatimedexam.Thiswill

furtherhelpyougainconfidenceandmakeaself-assessmentin
caseyouneedmorestudy.Yourresultswillindicatetheexam
objectivesinwhichyouneedfurtherstudyorhands-on
practice.


NeedFurtherStudy?
Areyouhavingahardtimecorrectlyansweringthese
questions?Ifso,youprobablyneedfurtherreviewofallexam
objectives.Besuretoseethefollowingproductsrelatedtothis
bookfromQuePublishing:
CompTIAA+ExamCrambyCharlesJ.Brooks(ISBN07897-3564-4).
A+ExamPrep(Exams220-401,220-402)byCharlesJ.
Brooks(ISBN0-7897-3565-2).


Chapter1.EssentialsExam
PracticeQuestions
Domain1.0:PersonalComputerComponents
Objective2.0:LaptopsandPortableDevices
Objective3.0:OperatingSystems
Objective4.0:PrintersandScanners
Objective5.0:Networks
Objective6.0:Security
Objective7.0:SafetyandEnvironmentalIssues
Objective8.0:ProfessionalismandCommunication
QuickCheckAnswerKey

PracticeQuestions

Chapter1.EssentialsExam
PracticeQuestions
Domain1.0:PersonalComputerComponents
Objective2.0:LaptopsandPortableDevices
Objective3.0:OperatingSystems
Objective4.0:PrintersandScanners
Objective5.0:Networks
Objective6.0:Security
Objective7.0:SafetyandEnvironmentalIssues
Objective8.0:ProfessionalismandCommunication
QuickCheckAnswerKey

PracticeQuestions


Domain1.0:PersonalComputer
Components
Objective1.1:Identifythefundamentalprinciples
ofusingpersonalcomputers
1. Duringthestartupofthesystem,thePnPprocesscollects
informationaboutalltheintelligentdevicesinthesystem.
Whereisthisinformationstored?
◯

◯
◯

◯

A. IntheExtendedSystemConfigurationData
(ESCD)areaoftheCMOSRAM

B. IntheFlashportionofthesystemBIOS

C. IntheFlashportionoftheBIOSextension
(BIOSE)

D. IntheRegistryoftheoperatingsystem

QuickAnswer:76
DetailedAnswer:82
2. Whatfactorsmustbetakenintoaccountwhenorderinga
newpowersupplyforadesktopPC?
◯
◯

A. Formfactorandwattage


B. TotalBTUsandamperage
◯
◯

C. Voltageandformfactor

D. NoiseandtotalBTUs

QuickAnswer:76
DetailedAnswer:82

3. Whatisthepurposeofparity?
◯
◯
◯
◯

A. Todetectoperatingsystemproblems

B. Toremovebadsectors

C. Todeletecorruptfiles

D. Todetectmemoryerrors

QuickAnswer:76
DetailedAnswer:82
4. WhatdoesECCRAMdothatotherRAMtypesdonot?