Speaking part 2 cô lê ngân ZORBA IELTS

TÌM THÊM TÀI LIỆU

IELTS SPEAKING PART 2

Topic 1: Make a cake
Useful phrases for this topic
Handcraft

To take matters into my own hands

Off the top of my head

Step by step

Used to + V

As smart as a whip

Turn out

All by oneself

Look up a tutorial video

Actual practice

Follow the steps

Plain talk

The whole process was a breeze

Recipe for baking

Over the moon

Remember like it was yesterday

It was totally worth it

In order to

Fulfill

Despite not getting a hand from anyone

No gift was more genuine than

Without paying a penny

Have a knack for

Describe a handmade gift you gave to a friend or relative.
You should say:
What it was
Why you did it
Whether it was difficult to do it
And explain your friend or your relative’s feeling.

Fill in the blanks using words below

Birthday, do handcraft, alerted, baked, cake, off the top of my head, looked up a tutorial
video, It wasn’t exactly rocket science, it was totally worth it, comes to mind, used to buy,
mixing, no gift is more genuine than, fulfilled, turned out, followed , poured, oven, perfectly,
tray, was a breeze, over the moon


TÌM THÊM TÀI LIỆU

1.
I don’t usually ………………………………. (1), but when my mom had her ……………………… (2)
last May, I ………………………………………… (3) a birthday ………………………. (4) myself.
So

…………………………………………..

(5)

,

this

is

the

first

thing

that

……………………………………….. (5)
Actually I …………………………………………… (6) birthday gifts, but this time I wanted to give
my mom a surprise. And I think …………………………………………………………………. (7) a
gift you made yourself. So I decided to bake a delicious cake for my mom. It
…………………………………………………….. (8) pretty good even though it was the first time I
had baked a cake.
Before I made the cake, I ……………………………………………………………… (9) on a cooking
website called Youku. On my mom’s birthday, I just ……………………………. (10) the steps the
video showed. I prepared lots of ingredients like cake flour and butter. And after the
………………………..

(11),

I

just

……………………………

(12)

the

dough

into

a

……………………….. (13) and put it into the …………………………. (14). I remember after around
30 minutes, the oven ……………………….. (15) me that the cake had been baked
……………………………. (16).
You

know,

the

whole

process

……………………………….

(17)…………………………………………………………………………………………………….
(18). Most importantly, my mom was ………………………………….. (19) that I made the cake for
her. She had never eaten a homemade cake before that day. Even though it took me some time to make
a cake by myself, ………………………………………………… (20) because I was very
………………………………….. (21) making my mom happy on her special day.


TÌM THÊM TÀI LIỆU

Describe a time you taught something new to a younger person
You should say:
Who this person was;
What you taught him or her;
How you taught him or her;
And explain how you felt about the teaching.

Fill in the blanks using words below
Came to me, the thing is, actual practice, as smart as a whip, no gift is more genuine than,
take matters into my own hands, turned out, fulfilled, plain talk

2.
I’m

going

to

talk about

the

time

I taught

my

cousin

how

to

bake

a

birthday

cake………………………………. (1), her mother, I mean my aunt, was about to celebrate her birthday.
And my adorable cousin thought ………………………………………………………………….. (2) a
gift she made herself. So she decided to bake a delicious cake for her mom. Since she knew I often bake
cakes at home, she …………………………………………….. (3) so she could learn how to make a
cake.
Anyway,

I

don’t

have

a

knack

for

teaching,

so

I

decided

to

take

matters

…………………………………………………………… (4) by making a cake myself. I went to her
home with lots of ingredients like cake flour and butter. I showed her the procedures step by step while
explaining what I was doing. My cousin is…………………………………………………………….
(5). She took a video of the whole process so she could imitate what I did.
Afterwards, on her mom’s birthday, my cousin successfully baked a cake all by herself. And she even
sent me a picture of it on WeChat. It ………………………………………………….. (6) pretty well
even though it was the first time she had baked a cake.
As for how I felt about it, well, I was ………………………………………… (7) that I could teach
something I know to others. By the way, I feel sometimes it’s easier to teach others a life skill by


TÌM THÊM TÀI LIỆU

……………………………………………… (8) rather than ………………………………………
……………… (9)

Describe a time that you looked for information from the internet.
You should say:
When you looked for;
What you were looking for;
How long it took;
And explain how you felt about the information (whether it is useful).

Fill in the blanks using words below

Picked, a recipe for baking, without paying a penny, remember it like it was yesterday,
detailed, despite not getting a hand from anyone, have a knack for

3.
I’m going to talk about the time I needed to find……………………………………………….. (1). I
don’t …………………………………………………. (2) baking, and it was the first time I had ever
tried to find out how to bake something, so I still ……………………………………
……………………………………………………… (3) It was several months ago, just before my
mom’s birthday. In order to give her a special birthday celebration, I decided to bake a cake. A friend
told me baking a cake is actually easier than cooking a meal. She said she taught herself through a
tutorial video on a cooking website called Youku. So before I made the cake, I looked up a video on the
website that my friend recommended.
I found many related videos about baking cakes; some were long, and some were super short. In the
end,

I

………………………………………………

(4)

one

that

was

very

……………………………………………….. (5). Following the recipe from the video, I prepared lots
of ingredients like baking pans, cake flour, and butter. And I kept the video playing on my tablet while


TÌM THÊM TÀI LIỆU

I was making the cake …………………………………………… …………………………. (6), I
managed to bake a nice looking cake all by myself.
My mom was over the moon that I made the cake for her. So, I have to say, thanks to the internet, I
made my mom happy on her special day. And I also learned baking, which is a pretty useful skill,
……………………………………………………… (7)


TÌM THÊM TÀI LIỆU

Topic 2: Swimming
Useful phrases for this topic
Leave a mark on

I was a little afraid of water

Non-swimmer

Get the relevant credit

A huge fan of

Sign up for

Mandatory subject

As soon as possible

It’s a pity

Frog style

Properly

Slow learning curve

A little tricky for me to learn

Within walking distance

A piece of cake

Butterfly stroke and breaststroke

Within walking distance of

Work their weight in gold

Try it out

Pretty old and run-down

Life-saving skill

Launch a rebuilding project

Wind down

Scroll though social media

Swimming enthusiast

Bounce the walls

Sedentary lifestyle

Chill out

Tied-up with work and study

If memory served correctly

Get the relevant credits

Open to public

Keep fit

Strengthen my back muscles

Build a daily wellness routine

Keep putting it off

Describe a sport you watched (on TV) and would like to try.
You should say:
What sport it is;
How you got to know it;
Whether it is difficult to do;
And explain why you would like to try it.
Fill in the blanks using words below


TÌM THÊM TÀI LIỆU

it’s a pity that, when it comes to, left a mark on, trying it out, off the top of my head, nonswimmer, swimming game, huge fan of, my hometown, properly, a natural, tricky, a piece of
cake, within walking distance, life-saving skill, awesome, wind down, mandatory subject

1.
…………………………………………….

(1)

a

sport

I’d

like

to

try,

…………………………………………………………………………. (2), the only one I can think of
is

swimming29.

Last

semester,

my

friends

and

I

watched

a

…………………………………………………………………………… (3) at my university. It was the
first time I’d watched one of those live. I never knew swimming was so exciting. The game
……………………………………………………………..

(4)

me

and

turned

me

from

a

…………………………………………………………. (5) to a …………………………………… (6)
swimming.
Actually,

in

……………………………………………….

(6)

,

swimming

is

not

a

……………………………………………………. (7) at school, which means not every student has the
chance to learn how to swim. And ……………………………………………………. (8) even though
I’ve

been

to

a

waterpark

before,

I’ve

never

learned

how

to

swim

………………………………………….(9)
My friend Lisa is ……………………………………………………. (10) when it comes to swimming.
One time I asked her whether it’s hard to learn swimming, she told me it’s a little
……………………………………………………….. (11) to learn how to float in the water at the

beginning,

but

after

I

grasp

that

skill,

the

rest

will

be…………………………………………………………….. (12). Plus, Lisa mentioned that a
swimming center that’s ……………………………………………………. (13) of my home offers a
very good training course.
Honestly, I really look forward to ………………………………………………… (14). After all,
swimming is not only an interesting sport but also a…………………………………………. (15).
What’s more, I believe swimming will be also an ………………………………………. (16) way for
me to …………………………………………… (17)


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Describe a skill that took you a long time to learn.
You should say:
What skill it was;
How long it took you to learn it;
How you learnt it;
And explain how useful the skill was.

Fill in the blanks using words below
butterfly stroke and breaststroke, I was a little afraid of water, get the relevant credits, signed
up for…, as soon as possible, life-saving skill, in frog style, slow learning curve, worth their
weight in gold

2.
Well, off the top of my head, the first one I can think of is swimming. Actually, in my hometown,
swimming isn’t a mandatory subject at school, which means not every student has the chance to learn
how to swim. Plus…………………………………………………………………………………. (1), so
I’d never learned how to swim properly.
However, when I went to my university, I found that the school requires every student to pass the
swimming exam, or we won’t ………………………………………………………………………. (2)
So I ……………………………………………………… (3) a swimming class for beginners at my
university and hoped to learn swimming ………………………………………………. (4). I remember
it

took

me

a

whole

semester

to

learn

how

to

swim………………………………………………………………. (5), the most basic style.
The main reason for my ………………………………………………………… (6) was that it was a
little tricky for me to learn how to float in the water at the beginning. Fortunately, my friend Lisa is a
natural when it comes to swimming. She encouraged me a lot, and after class, we often went to a
swimming center that’s within walking distance of our university. I practiced my swimming skills there
quite often.


TÌM THÊM TÀI LIỆU

Later,

when

the

first

school

year

was

over,

I

learned

both

the………………………………………………………………………………………..(7). Although I
had

to

work

harder

than

others,

all

the

dedication

and

hard

work

were

………………………………………………………………. (8). After all, swimming is not only an
interesting sport but also a ……………………………………………… ………………………… (9).

Describe a piece of good news you recently heard from TV or the internet.
You should say:
What it was about;
When you got this news;
Where you got the news;
And explain why you think it was a piece of good news.

Fill in the blanks using words below
chill out, launch a rebuilding project, had posted an update, scrolling through social media,
bouncing off the walls, tied-up with work, swimming enthusiasts, pretty old and run-down,
wind down, live a sedentary lifestyle

3.
A month ago I got some good news: a new swimming center is going to be built in our neighborhood!
According to the local news, the place where they’re going to build the swimming center is still an old
small stadium. But not many people have gone there in recent years because the facilities

are…………………………………………………….. (1). To use the land better, the city has decided
to …………………………………………………………… (2) to turn it into a swimming center.
As

for

where

I

got

the

news,

well,

almost

a

month

ago

I

was

………………………………………………………………………… (3) and I found a public account
……………………………………………………………………………(4) about the local news that


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mentioned

the

swimming

center.

I

was

basically

……………………………………………………………. (5) when I read the news.
I think it’s great

news for most

locals. Firstly, it’ll

make life a lot

easier

for

………………………………………………………………………….. (6) like me. I’ll definitely go
practice my swimming skills there pretty often. Plus, I believe relationships between neighbors can be
improved because normally, this kind of public sports center would hold tons of community events, like
swimming games and pool parties.
Besides, in my view, it’ll also be an awesome place for residents in the neighborhood to
………………………………………………..(7).
……………………….

(8);

you

know,

We

we’re

usually
always

……………………………………
………………………………………

…………………………………… (9). So a swimming pool nearby will be a great place for people to
…………………………………..…………………………………………………….. (10)

Describe a new public facility that improves the local quality of life (such as a park or a
cinema)
You should say:
What it is;
Where it is;
What people can do;
And explain how it influenced the city.

Fill in the blanks using words below
comes to mind, swimming center, If memory serves correctly, swimming enthusiasts, within
walking distance, recreational, when it comes to, opened to the public, pretty old and rundown, launched a rebuilding, community events, wind down, live a sedentary lifestyle, chill
out

4.


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I’m

going

to

talk

about

a

……………………………….

(1)

in

my

city.

It’s

…………………………………………………………….. (2) of my home. It’s probably the most
popular place for entertainment in my hometown. So ……………………………………………… (3)
a

new

public

facility

in

my

city,

the

swimming

pool

is

the

first

thing

that

…………………………………………………….. (4)
………………………………………………………………….. (5), this new swimming center
…………………………………………………………………… (6) last May. Before it was
constructed, there was a small stadium on the same land. But not many people went there in recent years
because the facilities were………………………………………………………… (7). To use the land
better, the city ……………………………………………………………………………… (8) project to
turn it into a swimming center.
Since the opening of the pool, tons of people of all different ages have gone there to swim. It makes life
a lot easier for …………………………………………………………………… (9) like me. I practice
my swimming skills there pretty often. Plus, I think relationships between neighbors can be improved
because the center often holds tons of…………………………………………………………………
(10), like swimming games and pool parties.
Besides, in my view, it’s also an awesome place for residents in the neighborhood
to…………………………………………………………….

(11).

We

usually……………………………………………………………………… (12); you know, we’re
always tied-up with work and study. So a swimming pool nearby is a great place for people to
…………………………………………………………….. (13) I hope there can be more public.

facilities like this in the future. They will bring a more ………………………………
…………………….. (14) life to people in the community.


TÌM THÊM TÀI LIỆU

Describe an activity you do to stay healthy.
You should say:
What you do;
When and where you usually do it;
How you do it (whether you enjoy it);
And explain why this activity helps you stay healthy.

Fill in the blanks using words below
keeping fit, off the top of my head, on a regular basis, swimming, building a daily wellness
routine, promotes good health, establish, four, get the relevant credits, signed up for, within
walking distance of, do wonders for

5.
Well ,……………………………………………………………… (1), the first one I can think of is
……………………………………………………………. (2) Actually, I believe swimming is a good
way for people of all ages to ……………………………………………. (3) a healthy lifestyle.
I’ve been crazy about swimming for almost …………………………………….. (4) years. When I went

to my university, every student was required to pass the swimming exam, or we
wouldn’t……………………………………………………………………..

(5).

So

I

……………………………………………………………. (6) a swimming class for beginners at my
university.

en

I

gradually

learned

for…………………………………….

that
(7),

swimming

is

not

but

only

beneficial

also

for

……………………………………………………………………………… (8) As for how to keep fit
through

swimming,

well…it’s

really

important

to

stick

to

practicing……………………………………………………… (9), otherwise you’ll pretty much waste
all your efforts. So I go swimming about twice a week. After the swimming classes, I often went to a

swimming center that’s ………………………………………………………… ……………………
(10) our university. I practiced my swimming skills there pretty often.


TÌM THÊM TÀI LIỆU

In terms of why it can help me stay healthy, well, first of all, swimming can
………………………………………………………………………….. (11) building body shape. It
involves the activity of each and every muscle of my body, which strengthens the body
and……………………………………………………………………… (12). Besides, now I usually
live a sedentary lifestyle; I mean, I’m always tied-up with work and study. So swimming is a great way
for me to chill out.

Describe an outdoor sport that you played for the first time
You should say:
What it is;
When and where you played;
Who you played it with;
And how you felt about the sport

Fill in the blanks using words below
turned me off from, when it comes, , I’m still crazy about, a regular basis, off the top of my
head, Soon after, If memory serves correctly, sign up for, within walking distance, , it was
really a bummer that, super windy, variables

6.
Well actually, I think nowadays most sports can be done both indoors and outdoors. For me,
…………………………………..

(1)

to

an

outdoor

sport

I’ve

tried,

………………………………………………. (2) the only one I can think of is swimming. And I only
swam once outside.
……………………………………………… (3), when I was about 15 years old, my mom helped me
………………………………………………..(4) a swimming class for beginners. I spent weeks
learning how to swim in frog style, the most basic style…………………………………… (5), a new
swimming center was built in our neighborhood. It’s a large outdoor swimming pool. And it’s


TÌM THÊM TÀI LIỆU

…………………………………………………….. (6) of my home. So I was thinking about practicing
my swimming skills there on ………………………………………….. (7) I felt amazing when I got
into the swimming pool the first time. It’s so different from indoor swimming pools. I could breathe
fresh air while swimming. However……………………………………………………………………
(8) the weather changed suddenly and became……………………………………………….. (9). The
pool became very cold and caused me to catch a heavy cold that night.
So

that

was

the

first

time

I

swam

outside

but

also

the

last

time.

It

really

……………………………………………………. (10) swimming in outdoor pools. Even though
…………………………………………………… (11) swimming, I’ve never swam outside since then.
And compared with outdoor sports, I always feel indoor sports are more comfortable and less risky.
After all, there are too many …………………………………………………….. (12) outside.

Describe something you want to do but don’t have time for
You should say:
What it is;
Why you would like to do it;
How easy or difficult it is to do it;
And explain why you don’t have time for it

Fill in the blanks using words below

strengthen my back muscles, When it comes to, a big fan, back pain, tied-up with work and
study, That’s really a shame, live a sedentary lifestyle, on end, keep putting it off, on a daily
basis, manage my time, a productive way, procrastinate

7.


TÌM THÊM TÀI LIỆU

………………………………………….. (1) something that I don’t have enough time to do, I have to
say that I’ve always wanted to go swimming. But I haven’t gotten a chance to be in a swimming pool
for almost a year.
As for why I want to do it, well, it’s mainly because of my ……………………… ………………….
(2). You know, I’m always ………………………………………………… …………………… (3). So
I usually ……………………………………………… ………………….. (4). Sometimes people like

me have to sit in front of a desk for hours ……………………………………………………… (5). As
a result, I often deal with back pain. A doctor suggested that I go swimming because it can
………………………………… …………………………………… (6) and relieve my back pain. So I
have been planning to do it, but I just ………………………………………………………… (7) over
and over again.
Honestly, I’m ……………………………………………… (8) of swimming, so I would be happy if I
had the time to swim…………………………………………………… (9). But now, I feel like I barely
have free time to do things I like. You know, there’s a swimming center that’s
……………………………………………………………... (10) my university. But I’ve never visited
there once...

Actually I think it’s all because of my laziness.

I mean, since I can’t

…………………………………. (11) in…………………………………………….. (12), I always
have to ………………………………………………… (13) what I should do, even though I seem to be
busy all the time. …………………………………………………….. (14)


TÌM THÊM TÀI LIỆU

Topic: Pressure cooker
Useful phrases for this topic
Digital

Order take-out food

Be controlled remotely

It’s a shame

Wait for the sale to buy one

It’s a bummer

It’s magical to V

Mushy

Feel like we share one mind

A defective product

Cost an arm and a leg

Under warranty

Without a second thought

History won’t repeat itself

Have a stroke of bad luck

Rain on my parade

Take advantage of me

Trustworthy

Let it pass

Leave a lot of desired

Half-price discount

Put a unit on hold

Run on errand

Describe a time when you received something that you needed.
You should say:
What it was;
Who gave it to you
Why you want it;
And explain your feeling.

Fill in the blanks using words below
It feels like we share one mind, graduated from college last year, It turned out that, pressure
cooker, waiting for a sale to buy one, When it comes to, would send it to me, noticed, it’s
magical to, practical

1.


TÌM THÊM TÀI LIỆU

…………………………………………………… (1) something I received from others, um…the first
thing that comes to mind is my rice cooker, which was given to me by my parents when I
…………………………………………………………….. (2) At the time, I had just moved to a new

apartment from my campus dorm and needed a cooker to make meals. One of my friends recommended
a kind of ………………………………………….. (3) that she bought online. It’s a digital pressure
cooker

that

can

be

controlled

remotely

by

smartphones.

It’s

literally

so

……………………………………. (4) for someone like me who doesn't know how to cook. So I was
………………………………………………………………. (5)
……………………………………………………………….. (6) a few days later, my parents told me
on

WeChat

that

they

had

bought

me

a

rice

cooker

and

……………………………

……………………… (7) from my hometown. I saw the picture of the cooker they bought, and
……………………………………………… (8) it was very similar to the one I wanted to buy. I was
surprised but my parents thought it was normal. They said I had just started to live independently, so I
definitely needed a cooker.
Anyway, I just want to say that …………………………………………………….. (9) receive
something that you want…………………………………………………………… (10), you know. And
I believe the giver would feel over the moon as well; after all, everyone wants to give others things that
are valuable to them.

Describe something you bought but don’t often use.
You should say:
What it is;
When and where you bought it;
What it is used for and why you bought it;
And explain why you don’t often use it

Fill in the blanks using words below


TÌM THÊM TÀI LIỆU

cost me an arm and a leg, comes to mind, rice cooker, without a second thought, last year,
pressure cooker, barely, digital, be controlled remotely, practical, It turned out that, congee,
ordered take-out food, it’s a shame that

2.
Well, the first thing that …………………………………….. (1) is
………………….………………

(2),

which

I

bought

when

I

my

………………

graduated

from

college

……………………………….. (3) At the time, I had just gotten a new job and moved out from my
campus dorm to a new apartment. So I thought I definitely needed a cooker to make meals. And one of
my friends recommended a kind of ……………………………………………………. (4) that she
bought

online.

It’s

a

…………………………………..

………………………………………………………..

(6)

by

(5)

pressure

cooker

smartphones.

It’s

that
literally

can
so

…………………………………………… (7) for someone like me who doesn't know how to cook. So,
even though it…………………………………………………………………. (8), I bought one from
Taobao ……………………………………………………………… (9)
……………………………………………………………… (10) I only used it a couple of times. When
I received it, I was excited and used it to cook rice right away. Afterwards, I cooked
……………………………………. (11) with it on a few weekends. But since I was often tied up with
work

and

wasn’t

in

the

mood

for

cooking,

I

usually

just

……………………………………………………… (12) on weekdays. So the cooker has been sitting
in the kitchen collecting dust by now.
I think ……………………………………………….. (13) I bought this cooker. If I knew I would
…………………………………….. (14) cook at home, I wouldn’t have bought it at all. But I do wish
I had more free time to make a meal with it. After all, eating at home saves money and is healthier than
dining out.


TÌM THÊM TÀI LIỆU

Describe a time when you had a problem with a piece of equipment (For example, a TV
or a washing machine)
You should say:
What equipment it was
What problem you had

When you had this problem
And explain what you did about this problem. (How you fixed or resolved the problem)
Fill in the blanks using words below
digital pressure cooker, broken equipment, it’s a bummer, rain on my parade, comes to mind,
a defective product, If memory serves correctly, basically, be controlled remotely, without a
second thought, overcooked, mushy, under warranty, repeat itself

3.
When it comes to a piece of………………………………………………… (1), um…the first thing that
………………………………………………………………..

(2)

is

my

rice

cooker…………………………………………………………………………… (3), I bought it online
last July. I ………………………………………………………… (4) use it every day, so it really
bothered me when it stopped working properly.
Actually

it’s

what

my

friend

recommended

that

……………………………………………………………………………….

I

buy.
(5)

It’s
that

a
can

……………………………………………………………………………….. (6) by smartphones. You
know, at the time, I had just moved to a new apartment from my campus dorm and needed a cooker to
make

meals

at

home,

so

I

bought

one

from

…………………………………

Taobao

…………………………….. (7)
It worked perfectly at the beginning, but …………………………………………………………………
(8)

because

several

months

ago,

I

found

that

it

often

……………………………………………………….. (9) the food. I mean, I set it up correctly by
following

the

instructions,

but

it

either

cooked

the

rice

too

dry

or

too


TÌM THÊM TÀI LIỆU

……………………………………………………………………

(10)

I

bet

it

must

be

……………………………………………………………………….. (11) as it didn’t last for six months
before it broke. Since I didn’t know anything about repairing appliances, I had to contact the customer
service

of

this

online

shop

for

repair.

Fortunately,

it

was

still

………………………………………………………………. (12) so the customer service staff
apologized to me for this issue. And more importantly, they shipped me a new unit instead. So far, the
second

cooker

still

works

fine.

I

won’t……………………………………………………………….

hope

that

(13);

it’d

history
definitely

………………………………………………………………… (14)

Describe a complaint that you made and you were satisfied with the result.
You should say:
When it happened;
Who you complained to;
What you complained about;
And explain why you were satisfied with the result.

Fill in the blanks using words below
If memory serves correctly, I’ll ever, leaves a lot to be desired, rice cooker, recommended,
digital pressure cooker, without a second thought, it’s a bummer, Speaking of, overcooked,
mushy, a defective product, gave me the time of day, pissed off, issued a complaint, as
compensation,

4.
………………………………………………….. (1) a complaint, I just made one not long
ago………………………………………………………………………. (2), it happened in July. I
bought a ……………………………………………………. (3) online. Actually it’s what my friend
…………………………………………………………….

(4)

that

I

buy.

It’s

a

………………………………………………………………………… (5) that can be controlled


TÌM THÊM TÀI LIỆU

remotely by smartphones. It really blew me away, so I bought one from Taobao
…………………………………………………………….. (6) It worked perfectly at the beginning, but
…………………………………………………………… (7) because several days ago, I found that it
often ……………………………………………………………… (8) the food. I mean, I set it up
correctly by following the instructions, but it either cooked the rice too dry or too
…………………………………………………….

(9)

I

bet

it

must

be……………………………………………………………………. (10). So I contacted the customer
service of this online shop for repair right away. But when I mentioned the product was having a
problem, nobody replied to me or…………………………………………………………… (11). I was
…………………… ……………………………………….. (12). So I had to contact Taobao and write
a complaint against this online shop.
It’s

funny

that

just

an

hour

after.

I

………………………………………

………………………………… (13), the owner of the online shop called me and apologized for the
unprofessional behaviour of their customer service. He even offered me a better and more expensive

cooker……………………………………………………………………. (14). Well, I was satisfied with
the

result;

at

least

I

didn’t

lose

money.

But

I

don’t

think

……………………………………………………….. (15) buy anything from this shop. Its customer
service

doesn’t

seem

to

be

trustworthy

enough,

and

…………………………………………………………………….. (16).

Describe a time when someone didn’t tell you the whole truth about something
You should say:
When it happened;
What the situation was;
Who you were with;
And why the person didn’t tell you the whole truth.

Fill in the blanks using words below

definitely


TÌM THÊM TÀI LIỆU

online shop, rain on my parade, pressure cooker, I was lied to, without a second thought, had
a stroke of bad luck, the warranty card, advantage of me, had been ages

5
When it comes to a time……………………………………………… (1), the first thing comes to mind
is the time I was cheated by an …………………………………………………. (2) The thing is that last
July, I had just gotten a new job and moved out from my campus dorm to a new apartment. So I thought
I definitely needed a cooker to make meals. One of my friends recommended a kind of
……………………………………………………………… (3) that she bought online. So, on her
advice, I bought one from Taobao ………………………………… ……………………………. (4) But
after several weeks, I found that it often overcooked the food. I contacted the customer service of the
online shop. They told me that I needed to send it back to them for a repair and there would be a charge
of 200 yuan. I thought I just……………………………………………………………………… (5), so
I paid them 200 yuan to repair the rice cooker.
However,

several

months

later,

when

I

was

cleaning

the

house,

I

found

………………………………………………………….. (6) of the rice cooker, which stated that I had a
3-year warranty on the unit. It means the shop was supposed to repair the rice cooker for free. But they
took

………………………………………………………….

(7)

by

lying.

You

know,

it

………………………………………………………………………….. (8) since the repair, so I decided
to let it pass. But it really taught me a lesson. I hope that history won’t repeat itself; it’d definitely
……………………………………………………………………………… (9).


TÌM THÊM TÀI LIỆU

Describe an occasion when you received bad service from a shop or a restaurant
You should say:
When it happened;
What the situation was;
Who you were with;
And explain how you felt about the service.

Fill in the blanks using words below
Sold out, repelled me, disgusted me, rained on my parade, run an errand, customer service,
left a bad taste in my mouth, an exclusive shop, On her advice, had a half-price discount, put
a unit on hold,
6.
Actually,

I’m

satisfied

with

most

of…………………………………………………..

shops
(1).

and
But

when

restaurants
it

in

comes

terms
to

one

that………………………………………………………… (2), I have to talk about the time I wanted to
buy something in a shop.
The thing is that last July, I had just gotten a new job and moved out from my campus dorm to a new
apartment. So I thought I definitely needed a cooker to make meals. One of my friends recommended a
kind

of

pressure

cooker.

She

specifically

told

me

about

……………………………………………………………… (3) selling this product in a Wanda Plaza
near my home.
………………………………………………………… (4), I went to the shop with my mom. Luckily,
the model my friend recommended…………………………………………………………….. (5).
Since my mom and I needed to …………………………………………………………. (6) in the
shopping

mall,

I

asked

the

staff

member

if

she

could

……………………………………………………….. (7) for me. She said it was okay. But when we
returned

to

the

shop

to

pick

up

the

unit

I

……………………………………………………………… (8)

ordered,

they

told

me

it

was


TÌM THÊM TÀI LIỆU

I was so disappointed and asked to talk with the staff member who agreed to help me hold a unit.
However, her attitude totally……………………………………………………………. (9). She avoided
my inquiry about the situation and blamed me for not buying it earlier… It was literally my worst
shopping

experience

ever.

The

service

shop…………………………………………………………………….

quality
(10).

……………………………………………………………………………. (11)

of
It

the
definitely