Lecture Art of Leadership and Motivation - Lecture 22

Art of Leadership & Motivation
HRM – 760
Lecture - 22

FACILITATOR
Prof. Dr. Mohammad Majid Mahmood


Impact of Personality &
Diversity on Employee`s
Performance


PERSONALITY MEANS…

3


Personality IS ALL ABOUT…

also known as PERSONAL MAGNETISM.
4


PERCEPTION vs.
REALITY…

5


NEGATIVE EMOTIONS…

Fear
Stress

6


POSITIVE ATTITUDE

HOW MUCH DO YOU SEE
OF AN ICEBERG?
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ONLY 10% OF
ANY ICEBERG IS
VISIBLE. THE
REMAINING 90%
IS BELOW SEA
LEVEL.

8


The Iceberg phenomena is also applicable on
human beings …

9

MAKE YOUR LIFE 100%
Let each letter of the alphabetic has a value equals to its
sequence in alphabetical order:

A B C D E F G H I J K L M N O P Q R S T U VWX Y Z
1 2 3 4 5 6 7 8 9 1011121314151617181920212223242526
S K I L L S
19 11 9 12 12 19

=

82

K N O W L E D G E
11 14 15 23 12 5 4 7 5

=

96

H A R D
8 1 18 4

=

98

=

100

W O R K
23 15 18 11

A T T I T U D E
1 20 20 9 20 21 4 5

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ATTITUDE
THE THINGS INSIDE US THAT MAKES US GO UP/DOWN IS 

‘ATTITUDE’.

SUCCESS OF AN INDIVIDUAL, ORGANISATION OR A 
COUNTRY DEPENDS ON THE QUALITY OF THE PEOPLE. AND 
THE QUALITY COMES FROM HIS/HER 

‘ATTITUDE’.

‘ATTITUDE’

INDIVIDUAL WITH BETTER 
 WOULD 
BE BETTER PERSON, WHICH WOULD CUT DOWN 
NEGATIVITY.
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ATTITUDE
HUMAN BEINGS CAN ALTER THEIR LIVES BY ALTERING 
THEIR ATTITUDES OF MIND.

THINK, 
CAN A STUDENT/ PARENT/TEACHER/ 
SALESMAN/EXECUTIVE/EMPLOYER/ EMPLOYEE BE GOOD IN THEIR 
ROLE WITHOUT GOOD ATTITUDE ?
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ATTITUDE
JUST LIKE BUILDING STANDS ON A STRONG FOUNDATION, 
SO DOES SUCCESS.  AND THE FOUNDATION OF SUCCESS 
IS ‘ATTITUDE’.

BE A BETTER PERSON, IT WOULD AUTOMATICALLY GIVE 
YOU BETTER BRAIN. AND BETTER BRAIN MAKES A MAN 
SUCCESSFUL.

FOUNDATION OF SUCCESS REGARDLESS OF YOUR 
CHOSEN FIELD IS ‘ATTITUDE’

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Attitudes and Change
People build up attitudes
which fit their needs and
values as they perceive

them to be

Cognitive
What a person
knows about the
situation
Affective

ASPECTS OF
ATTITUDE

How the person
feels about it
Behavioural
How the person
reacts
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FACTORS THAT 
DETERMINE
OUR ATTITUDE
1.

ENVIRONMENT

2.

EXPERIENCE

3.

EDUCATION

15


TYPES OF 
ATTITUDE
1.

POSTIVE ATTITUDE.

2.

NEGATIVE ATTITUDE.

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BENEFITS OF POSITIVE ATTITUDE

1.
2.
3.
4.
5.
6.
7.

INCREASE PRODUCTIVITY.
FOSTER TEAM WORK.
SOLVES PROBLEMS.
IMPROVES QUALITY.
INCREASE PROFITS.
REDUCES STRESS.
HELPS A PERSON BECOME CONTRIBUTING 
MEMBER OF A FAMILY & SOCIETY. BECOMES AN 
ASSET 
TO THEIR COUNTRY
8.
ABOVE ALL, MAKES A PLEASING PERSONALITY.

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CONSEQUENCES OF NEGATIVE ATTITUDE

1.
2.
3.
4.

A PURPOSELESS LIFE.
ILL HEALTH.
HIGH STRESS LEVEL FOR 
HIMSLEF/HERSELF OR FOR OTHERS.
CREATE NEGATIVE ENVIRONMENT AT 
HOME AND WORK PLACE AND 
BECOME A LIABILITY TO SOCIETY.

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STEPS FOR BUILDING 
POSITIVE ATTITUDE
IF WE WANT TO BUILD AND MAINTAIN POSITIVE 
ATTITUDE, WE NEED TO CONTINUOUSLY PRACTICE 
THE FOLLOWING STEPS :
1. CHANGE FOCUS. LOOK FOR THE POSITIVE.
2. MAKE A HABIT OF DOING IT NOW.
3. DEVELOP AN ATTITUDE OF APPRECIATION
4. LEARN TO LIKE THE THINGS THAT NEED TO BE 
DONE.
5. START YOUR DAY WITH A POSITIVE.  
THOUGHT/THING
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BE OPTIMIST
Be so strong that nothing can disturb your peace of mind.
Talk health, happiness and prosperity to 
meet.

every person you 

Make all your friends feel there is something in them.
Look at the sunny side of everything.
Think only of the best, work only for the best and expect only the 
best.

Be as enthusiastic about the success of others as you are about 
your own.

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BE OPTIMIST

Forget the mistakes of the past and press on to the greater achievement of 
the future.
Give everyone a smile.
Spend so much time improving yourself that you have no time left to 
criticize others.
Be too big for worry and too noble for anger.

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Do butterflies
attack your
stomach whenever
you’re asked to
speak before a
group? Can you
confidently
express your
thoughts and
ideas?
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HOW TO INCREASE SELF
CONFIDENCE

Think positively about yourself.
Set realistic goals
Reward/praise yourself when you DO well.
Be aware of your thoughts.
Think logically about the situation, DON’T react
Do not attribute your achievement and accomplishments
only to luck. Give yourself credit for your own
personal

achievement.

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ASSERTIVENESS

Is the ability to communicate your
needs, feelings, opinions, and
beliefs in an open and honest
manner without violating the rights
of others

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ASSERTIVENESS

IS  NOT S AME 
AS  

As s e rtive ne s s  pro duc e s  

po s itive  o utc o me s

Ag g re s s ive  ac ts  re s ult in 
ne g ative  o utc o me s .
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