Lecture Art of Leadership and Motivation - Lecture 9

Art of Leadership & Motivation
HRM – 760
Lecture - 9

FACILITATOR
Prof. Dr. Mohammad Majid Mahmood


Leader
Leader as
as aa
Change
Change Agent
Agent

2


We
We Want
Want Change
Change Without
Without Change
Change

3


Why
Why Change?
Change?

INSANITY

Doing the Same Things
&
Expecting

Better Results
4


Why
Why Change?
Change?

CHANGE IS THE ONLY 
THING THAT WILL 
NEVER CHANGE. SO 
BETTER ADAPT TO IT.

5


What ever level you reach,
getting better never stops

6


Any alterations in the 
people, structure, or 

technology of an 
organization.

7


change must involve the 
people – change must 
not be imposed upon 
the people

8


Change
Difference between two situations or conditions
Change is a window or way where you can see the
future or outcome or a different world.

9


Change
Change
 “If You Can’t Change
Your Mind, You
Can’t Change
Anything”-George B. Shaw

10

WHY PEOPLE DON’T
CHANGE ?
 Comfort Zone
 Changes may lead to anger, hatred, 

jealousy and violence

11


Reacting
Reacting to
to Change
Change







Deny/ignore it
Fight it
Suffer through it
Run from it
Embrace it

12

PSYCHOLOGY OF CHANGE 
We experience changes physically, mentally and emotionally 
Usually it is slight and slow but it can be sudden – disrupting our work, 
dislocating our relationships or ruining our leisure time.  
Sometimes we can explain it, sometimes not 
Changes involves the familiar; sometimes the unknown. Many of us prefer 
what is familiar. 
Rather than seek change, we continue to live with our old familiar feelings 
(patterns and routines) 
13


Why is Change Management Important?
The
The biggest
biggestreason
reason why
why
organizational
organizationalchange
change
fails
fails
Not
Notplanning
planningto
to manage
manage

its
its impact
impacton
on people
people
People want to be successful
People feel successful once they have mastered their
environment and believe it is secure
People will resist any change to the work environment that
impacts their security
14


Change
Change is
is aa Process
Process
Where you want to be

Where you are today

15


Determining
What
Should be
Changed?

16

A Generic Typology of 
A Generic Typology of 
Organizational Change
Organizational Change

Adaptive 
Change

Reintroducing a 
familiar practice

Innovative 
Change
Introducing a 
practice new to 
the 
organization

Low

Radically 
Innovative 
Change
Introducing a 
practice new to 
the industry

High

Resistance to Change

17


Reasons
Reasons for
for Change
Change

1. Current needs have been met
2. New needs have been identified
3. The environment changes
-Robert Byrne-

18


Workforce
World
Politics

Social
Trends

Technology

Forces For
Change

Economic
Shocks

Competition
19


Agents
Agents of
of Change
Change

Inside 
Change Agents

New
inductions

Outside
Change Agents

20


What
What Should
Should II Do?
Do?

Obviously, you won’t be able 

to control everything that 
happens to you. But you’re 
in complete control of how 
you respond to what 
happens.
21


Human beings, 
by changing the inner 
attitudes of their minds, can 
change the outer aspects of 
their lives.
William James (1842 - 1910)
22


ANTICIPATE
CHANGE EVEN
WHEN THINGS
ARE GOING
RIGHT

23


ALWAYS LOOK AT
THE
OPPORTUNITIES
THAT CHANGE

REPRESENTS

24


DO NOT ALLOW
ROUTINES TO
BECOME
CHAINS
25