The palgrave handbook of humanitarian logistics and supply chain management

The Palgrave Handbook of
Humanitarian Logistics and Supply
Chain Management


Gyöngyi Kovács • Karen Spens • Mohammad Moshtari
Editors

The Palgrave
Handbook of
Humanitarian
Logistics and Supply
Chain Management


Editors
Gyöngyi Kovács
Hanken School of Economics
Helsinki, Finland

Karen Spens
Hanken School of Economics
Helsinki, Finland

Mohammad Moshtari
Hanken School of Economics
Helsinki, Finland

ISBN 978-1-137-59098-5
/>

ISBN 978-1-137-59099-2 (eBook)

Library of Congress Control Number: 2017941623
© The Editor(s) (if applicable) and The Author(s) 2018
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Acknowledgements

Handbook Reviewers:
Afshin Mansoori

Alain Vaillancourt
Alessandra Cozzolino
Ali Torabi
Altay Nezih
Amir Masoumi
Andréa Cynthia Santos Duhamel
Aris Matopoulos
Arni Halldorsson
Bartel Van de Walle
Brito Jr Irineu
Carolien de Blok
Cécile L’Hermitte
Charles Mbohwa
David Grant
Diego Vega
Erica Gralla
Gloria Cecilia Urrea Castano
Graham Heaslip
Hella Abidi
Hlekiwe Kachali
Hossein Baharmand
Ioanna Falagara Sigala

Brunel University
Jönköping University
Sapienza University of Rome
University of Tehran
Driehaus College of Business
Manhattan College
University of Technology of Troyes

Aston University
Chalmers University of Technology
Delft University of Technology
University of São Paulo
University of Groningen
University of Tasmania
University of Johannesburg
Hull University Business School
NEOMA Business School
George Washington University
University of Lugano
Galway Mayo Institute of Technology
FOM University of Applied Sciences
Hanken School of Economics
University of Agder
Vienna University of Economics and
Business
v


vi

Acknowledgements

Isabell Storsjö
Jaime Andrés Castañeda
Karthik Sankaranarayanan
Kirstin Scholten
Laura Laguna Salvadó
Lijo John

Linda Annala
Mahed Maddah
Marc Goerigk
Maria Besiou
Maria Ehrnström
Mark Goh
Mark Wilson
Matthieu Lauras
Minchul Sohn
Natalie Simpson
Paul Larson
Pervaiz Akhtar
Peter Tatham
Prashant Barsing
Rolando Tomasini
Ruth Banomyong
Sabari Prasanna
Sebastian Villa Betancur
Simonov Kusi-Sarpong
Stephen Pettit
Suhaiza Zailani
Susanna Meriläinen
Tariq Syed
Tina Comes
Tina Wakolbinger
Tunca Tabaklar
Yasmine Hassan
Yewondwossen Tesfaye Gemechu

Hanken School of Economics

Universidad del Rosario
University of Ontario Institute of
Technology
University of Groningen
University of Toulouse – Mines Albi
Indian Institute of Management
Kozhikode
Hanken School of Economics
Florida International University
Lancaster University Management
School
Kühne Logistics University
Hanken School of Economics
National University of Singapore
Lincoln University
University of Toulouse – Mines Albi
Hanken School of Economics
State University of New York at Buffalo
University of Manitoba
University of Hull
Griffith University
Indian Institute of Management
UNOPS
Thammasat University
Hanken School of Economics
University of Lugano
Dalian University of Technology
Cardiff University
University of Malaya
Hanken School of Economics

Lahore University of Management
Sciences
University of Agder
Vienna University of Economics and
Business
University of Agder
KTH Royal Institute of Technology in
Stockholm
Hanken School of Economics


Contents

Part I Innovative Methods - not that Much Used Yet
1

2

3

Social Network Analysis in the Context of Humanitarian
Logistics
Natalie Simpson, Zhasmina Tacheva and Ta-Wei (Daniel) Kao
Deploying Collaborative Management Research
Approaches in Humanitarian Supply Chains: An Overview
and Research Agenda
Yasmine Sabri
Future Research in Humanitarian Operations: A Behavioral
Operations Perspective
Karthik Sankaranarayanan, Jaime Andrés Castañeda

and Sebastián Villa

3

41

71

Part II More Established Empirical Methods
4

Challenges and Opportunities for Humanitarian
Researchers: Dreadful Biases and Heavenly Combinations
of Mixed Methods
Pervaiz Akhtar

121

vii


viii

5

6

7

Contents

So Much of Research Is Context: Fieldwork Experience
in Humanitarian Logistics
Minchul Sohn

149

Conducting In-Depth Case Studies in Humanitarian
Logistics: The Case of MSF
Diego Vega

179

The Application of the Case Study Methodology:
Resilience in Domestic Food Supply Chains During
Disaster Relief Efforts in South Asia
Mark Wilson, Muhammad Umar and Jeff Heyl

Part III
8

9

10

11

203

Collaboration - Variety of Methods

Towards A Better Understanding of Humanitarian Supply
Chain Integration
Jihee Kim, Stephen Pettit, Irina Harris and Anthony Beresford

249

An Empirical Investigation of Swift Trust in Humanitarian
Logistics Operations
Qing Lu, Mark Goh and Robert de Souza

279

Drivers of Coordination in Humanitarian Relief
Supply Chains
Rameshwar Dubey and Nezih Altay

297

Agility Learning Opportunities in Cross-Sector
Collaboration. An Exploratory Study
Alessandra Cozzolino, Ewa Wankowicz and Enrico Massaroni

327

Part IV Variety of Topics
12

How Flexibility Accommodates Demand Variability
in a Service Chain: Insights from Exploratory Interviews

in the Refugee Supply Chain
Kirstin Scholten, Carolien de Blok and Robbin-Jan Haar

359


Contents

13

14

15

ix

Developing Individual Competencies for Humanitarian
Logistics
Graham Heaslip, Peter Tatham and Alain Vaillancourt

395

Governance of Service Triads in Humanitarian
Logistics
Graham Heaslip and Gyöngyi Kovács

417

Multimodal Logistics in Disaster Relief
Syed Tariq, Muhammad Naiman Jalil

and Muhammad Adeel Zaffar

445

Part V Applications - Most Typical
16

17

18

19

20

Structuring Humanitarian Supply Chain Knowledge
Through a Meta-Modeling Approach
Laura Laguna Salvadó, Matthieu Lauras, Tina Comes
and Frederick Bénaben

491

Decision Support Systems for Urban Evacuation Logistics
in Practice
Marc Goerigk, Horst W. Hamacher and Sebastian Schmitt

523

Advances in Network Accessibility and Reconstruction
after Major Earthquakes

Andréa Cynthia Santos

547

Information Technology in Humanitarian Logistics
and Supply Chain Management
Dorit Schumann-Bölsche

567

Bridging Research and Practice in Humanitarian
Logistics: A Diagnostic Tool to Assess Organizational
Agility
Cécile L’Hermitte, Marcus Bowles, Peter H. Tatham
and Benjamin Brooks

591


x

Contents

Part VI Conceptual, Future
21

22

The Evolutions of Humanitarian-Private Partnerships:
Collaborative Frameworks Under Review

Rolando M. Tomasini
Review of Empirical Studies in Humanitarian Supply
Chain Management: Methodological Considerations,
Recent Trends and Future Directions
Lijo John

23

Four Theories for Research in Humanitarian Logistics
Richard Oloruntoba

24

From Aid to Resilience: How to Bridge Disaster Resilience
and Humanitarian Supply Chain Management Research
Eija Meriläinen

Index

627

637
675

713

743


Notes on Contributers

Natalie Simpson is Associate Professor of Operations Management and
Strategy at the University at Buffalo (SUNY) and a member of the UB
Institute for Sustainable Transportation and Logistics. Natalie received an
MBA and PhD from the University of Florida, and her research interests are
emergency services and emergent networks.
Zhasmina Tacheva is a doctoral student in Supply Chains and Operations
Management at the University at Buffalo (SUNY). Her research interests
include sustainable supply chains and socially responsible logistics in emerging democracies and post-conflict regions. She has worked on dangerous
goods and air freight-forwarding projects in Bulgaria and Poland.
Ta-Wei (Daniel) Kao is Assistant Professor in Operations Management at
the University of Michigan-Dearborn. He received his MBA from National
Cheng Kung University and PhD from the University at Buffalo (SUNY).
His research appears in EJOR, the Journal of Business and Industrial
Marketing, and Computers in Human Behavior.
Yasmine Sabri is a PhD candidate of Erasmus Mundus European Doctorate
in Industrial Management. Currently she is working on finalising her PhD
dissertation on supply chain configuration, in the School of Management,
Politecnico di Milano, Italy, and Department of Industrial Economics and
Management, KTH-Royal Institute of Technology, Sweden.
Yasmine holds an MSc in Production Engineering and Management from
KTH-Royal Institute of Technology. Prior to embarking on her PhD

xi


xii

Notes on Contributers

research journey, she spent six years as a working professional, which laid the
foundation to build a portfolio of diverse experience, with involvement in
various operations management and business development projects in Egypt,
UK, Sweden, and Italy.
Karthik Sankaranarayanan is Assistant Professor of Operations
Management at the University of Ontario Institute of Technology,
Canada. His research encompasses the study of complex adaptive systems
using agent-based modeling, experimental design and other computational
tools.
Jaime Andrés Castañeda is Principal Professor at the Del Rosario
University’s School of Management, Colombia, where he teaches supply
chain and operations management topics at both undergraduate and graduate levels. He conducts research on behavioral issues in supply chain and
operations management, including humanitarian logistics and supply chain
management.
Sebastian Villa is Assistant Professor in the School of Management at the
University of Los Andes and a visiting researcher at the University of Texas at
Dallas. His research focuses in understanding the dynamics and behavioral
biases that affects coordination in multi-level supply chains.
Pervaiz Akhtar is Senior Lecturer (Associate Professor), Program Director of
the MSc Analytics/Data Science Division and Program Leader for BSc
Logistics and Supply Chain Management at Hull University Business
School, UK. Pervaiz has also worked for leading non-profit and for-profit
organizations at senior levels (operations/logistics/project manager) and published in top-ranked journals.
Minchul Sohn is researcher at Hanken School of economics and HUMLOG
Institute in Helsinki, Finland. His research area includes humanitarian
supply chain in both relief and development, strategic decisions on logistics
preparedness, climate risk in supply chain, and agriculture supply chain.
Diego Vega is Assistant Professor of Logistics and Supply Chain
Management at the Neoma Business School (Reims, France) and
Researcher at the CRET-LOG research centre (Aix-Marseille University).

He is an Industrial Engineer and holds a PhD in management sciences:


Notes on Contributers

xiii

specialty on logistics from the Aix-Marseille University. His research interests
include humanitarian logistics and supply chain management, temporary
organizations, and competence-based strategic management. Assistant
Professor Diego Vega is the corresponding author and can be contacted at:

Mark M.J. Wilson specialises in supply chain management and has over 23
years industry and defence experience in the fields of logistics, strategic
supply chain management and operations at both tactical and senior managerial levels. Currently, Mark is researching humanitarian logistics, complex
adaptive systems, network theory, supply chain governance and collaboration. Mark has published in national and international journals Mark can be
contacted at:
Muhammad Umar is a PhD scholar and also working as a research assistant
in Lincoln University, New Zealand. He is doing his research in the supply
chain discipline with special emphasis on resilience of food chains in disaster
prone areas. He can be contacted at:
Jeff Heyl’s expertise resides in business management, economics and operations management. Jeff’s specific research interests are quality management
and measurement in both manufacturing and service environments, procurement systems and practices, supply chain management, and managing process change for complex systems. He can be contacted at: Jeff.heyl@lincoln.
ac.nz
Jihee Kim is a PhD student in Logistics and Operations Management at
Cardiff Business School, Cardiff University. She studied MA in Management
with a higher degree at Durham University in the 2009–2010 academic year.
She had worked in several organisations such as Korean National Assembly,
Samsung, LG, and Korean Air. Her research is being funded by the
Economic and Social Research Council (ESRC). Her research interests

involve: cooperation, coordination, collaboration, supply chain integration,
and partnerships in humanitarian and disaster relief supply chain management. In particular, she seeks to apply the key assumptions of Business-SCM
and determine the suitability for the analysis of Humanitarian-SCM.
Stephen Pettit is Reader in Logistics and Operations Management at Cardiff
Business School. In 1993 he was awarded a PhD from the University of
Wales and he has worked at Cardiff Business School since 2000. He has been


xiv

Notes on Contributers

involved in a range of transport-related research projects, notably a groundbreaking project for the Department of Transport analysing the UK economy’s requirements for people with seafaring experience. This work
highlighted important issues relating to the decline in the number of UK
seafaring officers. Subsequently, he has been involved in a range of transportrelated research projects for EU DGTREN including the ‘Economic Value
of Shipping to the UK Economy’; an ‘Analysis of the Cost Structure of the
main TEN Ports’; and ‘Work Organisation in Ports’. His most recent work
has focused on Humanitarian Aid Logistics and Supply Chain Management.
An initial project was funded by the Chartered Institute of Logistics and
Transport through their Seedcorn Grant scheme and was co-researched with
Anthony Beresford. This work has been extended through collaboration with
Cranfield University in the Cardiff-Cranfield Humanitarian Logistics
Initiative. Stephen has written a large number of journal papers, conference
papers and reports primarily on port development, port policy and the
logistics of humanitarian aid delivery.
Irina Harris is Lecturer in Logistics and Operations Modelling at Cardiff
Business School, Cardiff University. Irina’s background is Computer Science
and her PhD focused on multi-objective optimisation for strategic and
tactical network design from economic and environmental perspectives as
part of the Green Logistics project. She has gained extensive knowledge of

logistics modelling, transportation and optimisation through a partnership
with industry and other academic partners. Irina’s research interests range
from logistics networks and operations modelling to collaborative partnerships and sustainable supply chains with the focus on data analysis and
evaluating trade-offs related to different objectives. Her recent work also
includes application of Information Systems/Technology in business/logistics environment.
Anthony Beresford is Professor of Logistics and Transport in the Cardiff
Business School, Cardiff University, UK. He graduated with a BA in
Geography from Manchester University and was subsequently awarded his
PhD in Environmental Sciences at the University of East Anglia in 1982; his
research was focused on climate change in East Africa. He has subsequently
travelled widely in an advisory capacity within the ports, transport and
humanitarian fields in Europe, Africa, Australasia and North America. He
has been involved in a broad range of transport-related research and consultancy projects including: transport rehabilitation, aid distribution and
trade facilitation for UNCTAD and, for example, for the Rwandan


Notes on Contributers

xv

Government. His cost model for Multimodal Transport has been widely
used by UNESCAP Corridors in Southeast Asia, Africa and elsewhere. He
has also advised both the United Kingdom and Welsh Governments on road
transport and port policy options.
Qing Lu is Assistant Professor in Department of Logistics Management,
Izmir University of Economics, Turkey. His interests include supply chain
strategy, supply chain security and governance, humanitarian logistics, and
supply chain sustainability. He obtained a PhD from the National University
of Singapore (NUS) in 2006.
Mark Goh is Director for Industry Research at The Logistics Institute-Asia

Pacific (TLIAP), and a faculty at the NUS Business School. His current
interests are in supply chain strategy, performance measurement, and
MCDM. He holds a PhD from the University of Adelaide.
Robert de Souza is Executive Director of TLIAP. He received his PhD, MSc
and BSc Honors in the United Kingdom.
Rameshwar Dubey is Associate Professor with Symbiosis International
University currently, on sabbatical leave at the South University of Science
and Technology of China. He is also associated with various institutions of
repute as a visiting scholar including DePaul University, University of
Massachusetts at Dartmouth and Anhui University of Finance and
Economics, China. Rameshwar is an Associate Editor for the Global
Journal of Flexible Systems Management (Springer) and International Journal
of Innovation Science (Emerald). He has edited over eight special issues and
published over 70 papers.
Nezih Altay is Associate Professor at the Driehaus College of Business of
DePaul University. His research specializes in disruption management and
humanitarian supply chains. He has published his research in leading academic journals and presented in national and international arenas. He also
co-edited two books: Service Parts Management: Demand Forecasting and
Inventory Control (2011) and Advances in Managing Humanitarian
Operations (2016), both published by Springer. He currently serves as the
Co-Editor-in-Chief of the Journal of Humanitarian Logistics & Supply Chain
Management, and Senior Editor of Disaster Management section of
Production and Operations Management.


xvi

Notes on Contributers

Alessandra Cozzolino is Researcher and Assistant Professor of Business

Market Management at the Sapienza University of Rome, Faculty of
Economics, Department of Management. She holds a PhD in
Management and Finance. Her research interests focus on supply chain
management, humanitarian logistics, and logistics service providers’ strategies in sustainability innovation. She is corresponding author and can be
contacted at:
Ewa Wankowicz is PhD Candidate in Management, Banking and
Commodity Sciences at the Sapienza University of Rome, Faculty of
Economics, Department of Management. Her research interests are related
to logistics, sustainable supply chain management and business model
innovation.
Enrico Massaroni is Full Professor of Supply Chain Management and
Planning and Strategic Management at the Sapienza University of Rome,
Faculty of Economics, Department of Management. His research interests
include logistics and supply chain management, production and operations
management.
Kirstin Scholten is Assistant Professor in Supply Chain Management at the
University of Groningen, the Netherlands. She conducts empirical, qualitatively based research around the area of supply chain risk and resilience
management in different contexts (e.g. food, public sector, disaster/ humanitarian aid management). Her research has been published in several books
and journals, including Supply Chain Management: An International Journal
(SCMIJ), the International Journal of Operations & Production Management
(IJOPM), and the International Journal of Physical Distribution & Logistics
Management (IJPDLM).
Carolien de Blok is Assistant Professor in Supply Chain Management at the
University of Groningen, the Netherlands. She conducts qualitative research
in a variety of public contexts (e.g. health care, justice, refugee networks) and
in that mainly focuses on the design and management of chains and networks. Her research has been published in several books and journals,
including Journal of Operations Management (JOM), the International
Journal of Operations & Production Management (IJOPM), and the
International Journal of Production Economics (IJPE).

Notes on Contributers

xvii

Robbin-Jan Haar graduated in the summer of 2016 in Supply Chain
Management at the University of Groningen on the topic of service supply
chain flexibility in the European refugee crisis. In his studies, he was energized by courses that allowed for creativity and out-of-the-box solutions,
which also partly explains his choice for graduating on the subject of the
European refugee crisis. He is currently employed as a Risk Consultant at
Deloitte in Amsterdam.
Graham Heaslip is Professor of Logistics and Head of School at Galway
Mayo Institute of Technology (GMIT), Ireland. Prior to joining GMIT,
Graham was Associate Professor of Logistics at UNSW, Australia where he
was the course director of the MSc in Logistics. Graham completed his PhD
studies in the area of Civil Military Cooperation / Coordination at the
Logistics Institute, University of Hull, for which he was awarded the James
Cooper Memorial Cup for best PhD in Logistics and Supply Chain
Management by the Chartered Institute of Logistics and Transport. Prior
to entering academia Graham spent fourteen years working in the Irish
Defence Forces both at home and abroad in a variety of logistical appointments, as well as spending time seconded to Humanitarian agencies in a
logistical capacity. Graham’s research interests are broadly in the intersections between global logistics/supply chain management, humanitarian logistics and organisational management development.
Alain Vaillancourt, Ph. D., is Acting Assistant Professor at Jönköping
International Business School, Researcher at the Centre of Logistics and
Supply Chain Management and affiliated to the Humanitarian Logistics
and Supply Chain Research Institute in Helsinki Finland. His research area
specializes in humanitarian logistics and supply chains with publications on
disaster policies, logistics competencies and a thesis on material consolidation. Alain Vaillancourt also has practical field experience in humanitarian
logistics with NGOs and UN agencies both working on delivering executive
trainings and working as a logistic manager.

Gyöngyi Kovács is Erkko Professor in Humanitarian Logistics at Hanken
School of Economics, Finland. She is a founding Editor-in-Chief of a leading
journal and is on the editorial board of several others. She has published
extensively in the area of humanitarian logistics and supply chain management and is currently supervising a number of doctoral dissertations in these
fields. She led the Humanitarian Logistics and Supply Chain Research


xviii

Notes on Contributers

Institute (HUMLOG Institute), Hanken School of Economics since its
establishment in 2008 until 2014.
Syed Tariq is a doctoral student in Suleman Dawood School of Business at
Lahore University of Management Sciences. His primary research interests
include operations research, disaster relief logistics, coordination during
disaster response phase, and multimodal logistics. (Tel.: +92 3335
2353468, E-mail address: )
Muhammad Naiman Jalil (PhD-Management, Rotterdam School of
Management, Erasmus University) is Associate Professor at the Lahore
University of Management Sciences. His research interests include operations
management, supply chain management, revenue management, after sales
service, closed loop supply chain management and humanitarian logistics.
(Tel.: +92 300 9839813, E-mail address: )
Muhammad Adeel Zaffar (PhD-Information Technology, University of
North Carolina at Charlotte) is Assistant Professor at the Lahore
University of Management Sciences. His research interests include the development of decision support systems, agent-based computational economics,
and network location models in the context of disaster response and recovery
systems. (Tel.: +92 303 4440257, E-mail address: adeel.zaff)
Laura Laguna Salvadó is a PhD student at the Industrial Engineering

Department of the University of Toulouse – Mines Albi, France. She has
collaborated with Medecins Sans Frontieres in the Brussels HQs. Laura’s
research is focused in improving the performance of the organisations
through Humanitarian Supply Chain Management, collaboration and decision support systems. Tina Comes and Matthieu Lauras support her work.
Matthieu Lauras is Associate Professor at the Industrial Engineering
Department of the University of Toulouse – Mines Albi, France; Affiliate
Professor at Toulouse Business School, France; and co-founder of the Agilea
consulting and training company. During the last decade, he has published
number of papers in journals and international conferences on the field of
decision support systems for commercial supply chains and humanitarian
supply chains.
Tina Comes is Full Professor in the Department of ICT, University of
Agder, Norway, and Deputy Director of the Centre for Integrated


Notes on Contributers

xix

Emergency Management. Tina holds a position as Senior Researcher at the
Smart Instrumentation Group with Teknova AS. Her research aims at
supporting decision-making and risk management in complex, dynamic
and uncertain situations. Tina is author of more than 70 papers published
in international journals and conferences, and she has been actively promoting the topic of decision support in disaster management.
Frederick Bénaben is currently Associate Professor of Information Systems
at the Industrial Engineering Department of the University of Toulouse –
Mines Albi, France. He is the head of the Interoperability of Organizations
team. He has participated in many European and national projects, in the
field of Crisis Management, ICT, interoperability of IS and Collaborative
networks of organizations. He has more than 100 publications in journals

and international conferences proceedings.
Marc Goerigk is 50th Anniversary Lecturer in the Department of
Management Science at Lancaster University. He completed his PhD in
applied mathematics at the University of Göttingen in 2012, and worked as a
Post-Doc at University of Kaiserslautern. His research interests include
disaster management, robust optimization, and transportation problems.
Email:
Horst W. Hamacher obtained his PhD in 1980 at the University of Cologne.
He was Assistant and Associate Professor at the University of Florida. Since
1988 he holds the chair for management mathematics at the University of
Kaiserslautern. He received the Julius von Haast Fellowship Award and the
GOR Science Award. Email:
Sebastian Schmitt studied computer science at the University of
Kaiserslautern and worked as a consultant for a local software company.
After managing software projects at the technical side, he left the industry in
2012 to start looking at software from different perspectives as a research
assistant at the University of Kaiserslautern. Email: schmitt@mathematik.
uni-kl.de
Andréa Cynthia Santos obtained her PhD in Computer Science at the
PUC-Rio in 2006, Brazil. She is Associate Professor at the Technological
University of Troyes, France, and a member of the Charles Delaunay
Institut, Optimization and Industrial Systems team. She led the
“Optimizing logistics for large scale disasters project” (OLIC) project,


xx

Notes on Contributers

funded by the “Conseil Supérieur de la Formation et de la Recherche

Stratégiques” (CSFRS), France. The OLIC project focused on logistics after
major earthquakes and was dedicated, among other problems, to the rehabilitation of urban networks and accessibility issues. She has already participated in several multidisciplinary projects and the methods developed in her
scientific research are part of some decision-making systems. She has published eighteen articles in reputed international reviews, and made more than
sixty communications in national and international conferences. She also
received a team award in a mathematical challenge proposed by the French
association of mathematical games “Fédération Française des Jeux
Mathématiques” (FFJM) and the French mathematics calculus society SA
“Société de Calcul Mathématique” in 2012. Her research is dedicated to OR/
OM problems, especially combinatorial optimization problems in transportation and network design, with applications for humanitarian logistics and
urban transportation.
Dorit Schumann-Bölsche is Full Professor for Logistics and Vice President
at the German Jordanian University in Jordan. In her research she focuses on
humanitarian logistics and SCM. She completed her PhD at the GoetheUniversity Frankfurt, worked as a consultant and started her position as a
professor for logistics at the University of Fulda.
Cécile L’Hermitte Australian Maritime College, University of Tasmania
()
After having worked 10 years in the banking industry as a specialist of
international business, both in France and in Germany, Cécile L’Hermitte
completed an MBA in maritime and logistics management and undertook
research work in humanitarian logistics. Having just completed her doctoral
research project at the Australian Maritime College/University of Tasmania,
she is planning to return to the industry and to work in the field of
humanitarian logistics. Her research explored the concept of organizational
capacity building and the critical role played by an organization’s systems,
structure and culture in supporting agility in humanitarian logistics
operations.
Marcus Bowles The Centre for Regional & Rural Futures, Deakin
University ()
Marcus Bowles is an expert on organizational design and capability
development. He holds visiting/adjunct professorial appointments with

Australian universities and conducts extensive research into leadership and


Notes on Contributers

xxi

the design of agile organizations. As the Director of The Institute for
Working Futures, Marcus mixes academic with professional expertise drawing on his positive track record and experience that includes over 200
engagements by ASX top 50 companies, international Forbes 500 companies, peak professional, industry and government bodies, as well as global
research and education institutions. He is also an entrepreneur having won
international awards for breakthrough applications in learning, assessment
and capability management.
Peter Tatham Department of International Business and Asian Studies,
Griffith University (p.tatham@griffith.edu.au)
Following his retirement from the (UK) Royal Navy in 2004, Peter
Tatham joined Cranfield University and completed his doctoral thesis
which investigated the role of shared values within UK military supply
networks. This work received the 2010 Emerald/EFMD prize for the year’s
best logistics/supply network management-related PhD. Peter joined Griffith
University in July 2010 where he teaches and researches in humanitarian
supply chain management. He is the Asian and Australasian Editor of the
Journal of Humanitarian Logistics and Supply Chain Management, and a
member of the Editorial Board of the International Journal of Physical
Distribution and Logistics Management.
Ben Brooks Australian Maritime College, University of Tasmania
()
Benjamin Brooks is a maritime and emergency management human
factors researcher in the National Centre for Ports and Shipping at the
Australian Maritime College, University of Tasmania. Ben has 20 years of

experience as a researcher and safety consultant. He currently works on
research in areas such as innovation in high-risk environments, system
design, safety culture, decision-making, and the measurement of human
performance. He works with a range of stakeholders including regulators,
private companies, pilotage organizations, port authorities, and emergency
management agencies.
Rolando M. Tomasini is Head of Global Outreach at UNOPS. In this role
he leads the collaboration with strategic partners across the organization.
This includes partnerships with the private sector, academia and NGOs, and
due diligence on the latter actors. At UNOPS, he has held several roles in
procurement, policy and partnerships. Prior to joining UNOPS, he managed
the supplier risk team at a leading multinational for strategic suppliers and


xxii

Notes on Contributers

served as a procurement consultant to implement category management and
cost modelling tools. He also designed and rolled out global corporate
procurement academies for seven fast-moving consumer goods (FMCG)
and industrial leading multinationals.
At the onset of his career, he contributed to the establishment of a research
group at INSEAD on humanitarian logistics. This led him to conduct field
research through secondments to all the UN emergency agencies and produce a collection of award winning case studies, chapters and books on
emergency supply chain and humanitarian logistics. He holds a Specialized
Master in International Procurement, MCIPS and a PhD in Supply Chain
on public private partnerships. His commitment to research keeps him
engaged in multiple projects and lecturing at business schools and corporate
academies in Spanish, French and English.

Lijo John is currently a Researcher in the Quantitative Methods and
Operations Management area at Indian Institute of Management
Kozhikode (IIMK). Prior to joining IIMK, he did his B. Tech in
Mechanical (Production) Engineering from University of Kerala.
Subsequently he joined for M. Tech in Industrial Engineering and
Management at National Institute of Technology Calicut. His current
research interest includes supply chain management, humanitarian logistics
and sustainable supply chains. He has published papers in various peerreviewed international journals and has presented his research in various
international conferences in India and abroad. He has also contributed to
books on his research topic.
Richard Oloruntoba, PhD, is Senior Lecturer in Logistics, Operations and
Supply Chain Management. Richard’s expertise is humanitarian operations
and humanitarian logistics. His research program focuses mainly on the
interface of logistics for humanitarian aid delivery and distribution, humanitarian supply chains, and management of the aid and service supply chains
for responding to and managing crises, conflicts and disasters. Richard has
undertaken several international and national projects resulting in over 40
refereed articles including 16 in leading logistics, operations, disaster and
supply chain management journals, 4 refereed book chapters, and several
other research and media publications primarily on the topic of humanitarian operations and humanitarian logistics.
Eija Meriläinen is Researcher at HUMLOG Institute at Hanken School of
Economics. She studies how top-down disaster relief can support the


Notes on Contributers

xxiii

recovery that emerges from within the disaster struck community. The focus
of her research is on post-disaster reconstruction with respect to in/formality
of settlements. The common nominators of her research are natural, sudden

onset disasters and the involvement of local actors in disaster relief. In 2015
Meriläinen studied the aftermath of the Valparaíso fire of 2014 and before
that the reconstruction of the 2010/2011 Christchurch earthquakes. Prior to
embarking on an academic career she worked in supply chain management
functions within the fast-moving consumer goods industry.


List of Figures

Fig. 1.1

Fig. 1.2

Fig. 1.3

Fig. 1.4

Fig. 2.1
Fig. 2.2
Fig. 2.3
Fig. 2.4
Fig. 2.5
Fig. 2.6

Net 2013 official development assistance (ODA) of at least
100 million USD between Development Assistance
Committee (DAC) members of the Organisation for
Economic Co-operation and Development (OECD) and
recipient countries
NGOs simultaneously present in at least one of 15 counties

in support of food security in Liberia during 2015. Nodes
are scaled to reflect SNA metric ‘degree’, or number of
edges connecting to NGOs in this network
Two-step ego network of Sierra Leone with respect to inset
network, representing all private sector cash contributions
supporting the humanitarian response to the 2014 Ebola
crisis in West Africa
Citation network of literature discussed in chapter, nodes
scaled by in-degree centrality, or the number of citations
from within this group
Differences between corporate and humanitarian supply
chains (source: Blanco and Goentzel 2006)
Overview on the rationale behind developing actionable
knowledge
Research processes based on Schein’s (2006) framework
Criteria for ensuring rigour, relevance and reflectiveness
in CMR approaches
Indicators for assessing rigour, relevance and reflectiveness
in CMR projects
A collaborative research project process

5

12

20

27
44
46

49
53
54
57

xxv


xxvi

List of Figures

Fig. 2.7

Fig.
Fig.
Fig.
Fig.
Fig.
Fig.
Fig.

3.1
3.2
4.1
4.2
4.3
5.1
6.1

Fig. 6.2
Fig. 6.3
Fig. 7.1
Fig. 7.2
Fig. 7.3
Fig. 7.4
Fig. 7.5

Fig. 7.6
Fig. 7.7
Fig. 7.8
Fig. 7.9
Fig. 8.1
Fig.
Fig.
Fig.
Fig.
Fig.
Fig.
Fig.
Fig.

8.2
8.3
8.4
8.5
9.1
10.1
10.2
10.3

Deploying collaborative approach in humanitarian logistics
and supply chain management research – based on Shani
et al. (2004), Coughlan and Coghlan (2002), Müller
(2005), Schein (2006) and Näslund et al. (2010)
Components of a typical laboratory experiment
An agent (Source: Sankaranarayanan 2011)
Humanitarian operations and mixed-method choices
Types of purposive sampling
An example of network biases
Article selection process
Basic types of design for case studies. Adapted from
Yin (2009)
Interaction between the field and the desk research
Overall case study process
Conceptual framework for resilience in domestic food
supply chains. Source: Authors
The research process. Source: Authors
Main research themes. Source: Authors
Multiple case study procedure. Source: Adapted
from Yin (2014)
Sample selection decisions – Flooding and earthquake
zones in Pakistan. Source: NDMA and SADKN (May
2015)
Case study design and unit of analysis. Source: Adapted
from Yin (2014)
Delimiting supply chain networks. Source: Adapted from
Halinen and Törnroos (2005)
Systematic combining. Source: Adapted from Dubois
and Gadde (2002)

Wholesale market components – Food supply chains in
Pakistan. Source: Author
The key transition from open market negotiation to
collaboration
Perspectives on logistics versus SCM
Relationships between HDR logistics and HDR-SCM
Levels of supply chain integration in different phases
Framework of comparative design
Research framework
Structural model
Driving power and dependence
TSIM-based model

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187
197
206
207
208
215

217
218

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222
230
252
257
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285
309
310
312