Case Study - PBE - Ministry of Natural Resource, Mining & Energy

CASE
study
KRONE (Australia) Holdings Pty Limited
2 Hereford Street Berkeley Vale NSW 2261
PO Box 335 Wyong NSW 2259
Phone: 02 4389 5000
Fax: 02 4388 4499
Tech Support: 1800 801 298
Email:
Web: krone.com.au
Job No 6206 06/04
STYLISH HIGHBAND
®
25 ELIMINATES
SECURITY ISSUES
HIGHBAND 25 provides ultimate IT resource management for
Department of Natural Resources, Mines and Energy.
The Department of Natural Resources, Mines and Energy
(NRM&E) is responsible for ensuring the sustainable
management and use of Queensland’s land, water,
vegetation, mineral and petroleum resources.
With over 80 offices and service centres throughout
Queensland, the Department collects and stores
information about the state’s natural resources.
Combined with data about natural resource
management and development from other
organisations, this information is used in making
decisions about the sustainable management of
Queensland’s natural wealth.
To do this, they work with the community to develop
and implement plans, policies and evaluation systems.

The Department’s role includes administrative functions
(eg. land titling, valuations), regulatory functions (eg.
issuing of permits and licences), science and research,
assessment and monitoring of natural systems and risk
monitoring.
As part of a departmental initiative, NRM&E’s Townsville
office were looking to improve on the performance of
their existing network and at the same time upgrade
their system to accommodate any future requirements.
At the time, the Department’s current system contained
a mix of products from various suppliers and had not
only been outgrown by their existing needs, but had
also become an unruly tangle to try and maintain.
Chris Bedson, NRM&E’s IT Manager, commented,
“With its hard-wiring of the cabling, the KRONE product
solution offered the neat, workable racks we needed,
providing more control and minimising users swapping
patch leads in and out.” In addition, the Department
also wanted to be able to update their existing system
for VoIP capabilities, allowing for the jumpering of
phone points when staff moved workstations.
To meet these requirements
NRM&E chose a KRONE
HIGHBAND 25 Category 6
solution.
Once decided upon, NRM&E’s
Project Services division issued a
request for tender to secure a
KRONE endorsed installer to
complete the installation of the

selected HIGHBAND 25 system
to certification standards,
enabling the full 20-year
warranty.
Mr Bedson said, “Choosing a
certified installer was important
for the Department as the
warranty, whilst not the decisive
factor, certainly helped in
influencing the decision we
made.”
BEFORE AFTER
CASE
study
KRONE (Australia) Holdings Pty Limited
2 Hereford Street Berkeley Vale NSW 2261
PO Box 335 Wyong NSW 2259
Phone: 02 4389 5000
Fax: 02 4388 4499
Tech Support: 1800 801 298
Email:
Web: krone.com.au
Job No 6206 06/04
As a result of the tender process, experienced installer
Multicom was selected to carry out the project. Based in
North Queensland, Multicom specialises in the supply
and installation of voice and data cabling. Multicom had
previously completed work for NRM&E and were
regarded highly by the Department’s IT staff.
The installation commenced under the guidance of a

detailed project plan divided into individual stages. Level
2 of the Townsville building was completed first to
ensure all network operations were still up and running
whilst the new system was being installed.
The total installation included 600 outlets,
approximately 30,000 metres of Category 6 UTP cable
and 15 300 pair HIGHBAND 25 kits.
The project ran smoothly and the Department were
particularly impressed by the on-site supervision of the
contracted installers by KRONE, ensuring all work was
completed satisfactory and in accordance with the
certification requirements.
The newly installed KRONE cabling system is now
successfully providing increased performance to the
Department’s network of computers, printers and
telephones within the Townsville office.
To date NRM&E have been extremely happy with the
KRONE product’s performance. Mr Bedson, said, “The
appearance of the new HIGHBAND 25 system is a great
improvement, it looks good and certainly gets rid of the
cabling birds nest we previously had.”
After such a favourable implementation, it is now
envisaged that the KRONE structured cabling system will
become the departmental standard for NRM&E and will
eventually be installed in other offices as new fit-outs
are completed.