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C
HAPTER
F
IVE
Power and Influence
Power
the capacity to produce effects on
others or the potential to influence
others
Influence
the change in a target agent’s attitudes,
values, beliefs, or behaviors as the
result of influence tactics
Sources of Leader Power
•
•
•
•
•
Furniture and office arrangements
Prominently displayed symbols
Appearances of title and authority
Choice of clothing
Presence or absence of crisis
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55
Sources Of Leader Power In the
LeaderFollowerSituation Framework
Leader
Expert
Referent
Followers
Coercive
Situation
Reward
Legitimate
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Sources or Bases Of Power
• Expert – the power of knowledge
• Referent – power based on the
strength of the relationship between
the leader and the followers
• Legitimate – formal or official
authority
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Sources or Bases Of Power continued
• Reward – influence due to control over
desired resources
• Coercive –influence through the
administration of negative sanctions or
the removal of positive events
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Motivations To Manage
• Maintaining good
relationships with authority
figures
• Wanting to compete for
recognition and
advancement
• Being active and assertive
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Motivations To Manage continued
• Wanting to exercise
influence over subordinates.
• Being visibly different from
followers.
• Being willing to do routine
administrative tasks.
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510
511
Assessing Types Of Influence Tactics
Rational
persuasion
Inspirational
appeals
Pressure
tactics
Consultatio
n
Ingratiation
IBQ
Personal
appeals
Legitimizing
tactics
Coalition
tactics
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Exchange
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