E test 8

FPT Corp. English Test.
The corporation for financing and
promoting technology
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English test
Time: 45 minutes
40 questions
Part one
Questions 1 - 7
• Look at the sentences below and the advertisements for business courses on the
opposite page.
• Which course does each sentence 1 - 7 refer to?
• For each sentence, mark one letter A, B, C or D on your Answer Sheet.
• You will need to use some of these letters more than once.
1 You need to have worked in an office before attending this course.
2 You would learn something about preventing accidents at work.
3 You would be able to sit an examination in typing.
4 This course is useful if your job involves greeting people and dealing with
enquiries.
5 This course would suit someone with budgetary responsibility.
6 You would get practice in helping people in a group to communicate.
7 You would learn how to change the appearance of a letter or memo.
English test B – bec2 – 40 questions
1
Example:
You would learn about deductions from salaries.
example:
A B C D
  
FPT Corp. English Test.
A

B
C
D
English test B – bec2 – 40 questions
2
Tuesday 13.00 - 15.00
This course provides training in arranging meetings, conducting them effectively
and making travel arrangements. The topics will include drawing up agendas,
preparing for meetings, introducing speakers or participants, managing discussions
successfully, keeping to an agreed timetable, and writing follow-up reports.
Previous experience of typing and general office work are essential for this course.
Mon, Thur, Fri 10.00 - 12.00
This course is intended both for beginners and for those who have reached an
elementary level in typewriting. You will have the opportunity to develop your skills
on up-to-date electronic equipment, gaining experience of producing all kinds of
typed material in a variety of modern layouts. Students will be given ample
opportunities for "hands on" experience of word-processing on the latest personal
computers. Typewriting tests can be taken for widely recognised qualifications.
Monday 9.00 - 11.00
This course is designed to provide students with experience of operating a set of
accounts, comparable with those of a small family firm, and of dealing with the
more general financial aspects of running a small business. Topics will include profit
and loss, maintaining records efficiently, cash payments, taxation, insurance and
computerised accounting. External examinations can be arranged.
Friday 11.00 - 13.00
Participants on this course will develop their telephone skills and reception
techniques in practical situations. Other topics included in the course are dealing
with correspondence, the latest developments in fax equipment and
photocopiers, and the advantages these new facilities offer. The course also
covers health and safety, including recent important changes in safety regulations

governing the workplace.
FPT Corp. English Test.
Part two
Questions 8 - 12
• Read the text below about finding new customers.
• Choose the best sentence from the opposite page to fill in each of the gaps.
• For each gap 8 - 12, mark one letter A - I on your Answer Sheet.
• Do not use any letter more than once.
English test B – bec2 – 40 questions
3
A successful businessman was once asked the secret of his success. He replied that
the most important thing was to jump at every opportunity. "But how do you know
when an opportunity comes along?" came the next question. He replied, "You don't.
You just keep jumping".
This is a lesson for everyone in business trying to find new customers. The important
thing is to make the most of the slightest opportunity that may come along.
Concentrate on establishing an extensive network of possible new customers and
make an extra effort for that initial contract. (example) .......... But don't simply ask
the receptionist. If you do, you will almost certainly be put through to a junior
member of staff. What you should do is to ask the receptionist to put you through to
the Managing Director's secretary. (8) .......... But once you have it, simply thank the
secretary and hang up. In a couple of days call again and ask to speak to this top
person. Say, "I was speaking to the Managing Director's secretary a couple of days
ago about a business proposal, and they suggested that I spoke to you". (9) ..........
This is when you should use the rule of 'ten to'. The person you are going to see is very
busy and will not want to waste any time. It's likely that they will think that your visit
will tale from the time you suggest to the next o'clock. So, don't suggest you ll be’
dropping in at two o'clock or they'll imagine you'll be staying until three. Instead say,
"I'm in your area next Tuesday. Could you spare me ten minutes, say at nine-fifty, or if
it's more convenient for you, at ten to five?" (10) .......... And that's it. Your ten-minute

appointment with a new customer.
After achieving your first success of the day, it's time to plan the rest of your time.
(11) .......... Try to get more appointments. If your first appointment is for nine-fifty, for
example, see if you can arrange another one somewhere else at the end of the
day, say at four-fifty, and then two more either side of lunch. (12) .......... You can
build a whole week's worth of potential business around this procedure.
FPT Corp. English Test.
example:
A B C D E F G H I
        
A They allow you to manage your appointments more successfully.
B Since the door has been opened it should be easy to get an appointment.
C Don't just sit back thinking that this will do for now.
D Make sure you're not late for that first appointment.
E When you get through, say that you have a business proposal which could save the
company money and ask for the name of the top prepare for the next ones.
F This will give you plenty of time mid-morning and mid-afternoon to write up brief
reports on the visits already completed and to prepare for the next ones.
G This is the way that you'll improve not only the sales visits, but also your presentation of
business proposals.
H This also has the advantage of making you sound busy, and they are almost bound
to agree to such a request.
I If you don't know who to speak to, find out by calling the company.
English test B – bec2 – 40 questions
4
FPT Corp. English Test.
Part three
Questions 13 - 20
• Read the text below about a course run by a company called Sonam for its
managers.

• Answer questions 13 - 30 on the opposite page
English test B – bec2 – 40 questions
5
Sonam In-house Course: Finance for Managers
The Training Department has been asked to run this very successful course again. It will
take place from 10 to 12 October at Head Office.
1. This is an intensive, practical, residential course with the purpose of improving the ability of
managers to deal with the financial and numerical aspects of their work. It will cover:
• the underlying principles of financial management
• developing the skills needed in planning and implementing a budget
• improving the ability of managers to read and interpret accounting data
• understanding and interpreting Sonam internal financial systems.
By the end of the three days, managers will have a greater knowledge of how finance
works in Sonam. They will also have learned how a more effective use of information
technology is essential for improving profitability.
2. There was very positive feedback after the April course, especially from the managers of
the more recently established departments, who particularly appreciated the practical
and 'Sonambased' aspects of the course. We believe that this course meets the needs of
non-financial managers who may already have some degree of involvement in budget
planning and financial management as part of their job, and who wish to increase their
expertise in job-related finance. The course is not intended for managers who have
undergone a professional training in finance.
3. Participants will have to do a certain amount of work in preparation for the course.
Managers will be asked to analyse the financial procedures of their own departments. This
will support a programme of group exercises and case studies to stimulate discussion and
decide on action, relating specifically to actual Sonam issues and problems. The topics
expected to come out of this work are: costing methods and cost control, the structure of
Sonam internal accounting systems, profit analysis and cash-flow forecasts, capital and
revenue spending, and the practical tools of measurement in financial performance.
4. Tim Reeves is the author of a well-known series of business skills publications. He has

particular expertise in the needs of a medium-sized company with our range of business
activities. The other consultant involved will be Peter Harrington, an ex-Sonam Financial
Manager, whose special contribution has been to relate the course content to current
Sonam systems and procedures. Following feedback from the April course and recent
management recommendations, more attention will be given to the details of Sonam
pricing policy.
Please send completed internal application forms to Ros Dixon as soon as possible if you
would like to reserve a place on this course. Further details of accommodation and exact
timings will be distributed within three days. If you require further information now, please
contact me on 4452.
Roger Pearson, Training.