VIETNAM NATIONAL UNIVERSITY, HA NOI
UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES
FACULTY OF POST-GRADUATE STUDIES
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NGUYỄN THỊ MINH HẠNH
FACTORS CAUSING CHALLENGES IN LEARNING
LISTENING SKILLS FACED BY FIRST-YEAR
NON-ENGLISH MAJOR STUDENTS AT
HANOI UNIVERSITY OF INDUSTRY
(NHỮNG YẾU TỐ GÂY RA KHÓ KHĂN KHI HỌC NGHE HIỂU CỦA
SINH VIÊN KHÔNG CHUYÊN TIẾNG ANH NĂM THỨ NHẤT
TRƯỜNG ĐẠI HỌC CÔNG NGHIỆP HÀ NỘI)
M.A. MINOR THESIS
Field: English Methodology
Code: 60.14.10
Hanoi, 2010
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TABLE OF CONTENTS
DECLARATION
ACKNOWLEDGEMENTS
ABTRACT
TABLE OF CONTENTS
LIST OF ABBREVIATIONS
LIST OF TABLES
LIST OF FIGURES
PART I: INTRODUCTION
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1
1. Rationale
1
2. Aims of the study
2
3. Research questions
2
4. Significance of the study
2
5. Scope of the study
3
6. Design of the study
3
PART II: DEVELOPMENT
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CHAPTER 1: LITERATURE REVIEW
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1.1 The role of Listening in language Learning and Teaching
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1.2 Previous studies in listening problems faced by language learners
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1.2.1 In general
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1.2.2 In Vietnamese context
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1.3 Common potential problems in EFL listening comprehension
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1.4 Summary
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CHAPTER 2: THE STUDY
2.1 The context of Hanoi University of Industry
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2.1.1. Teachers
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2.1.2. Students
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2.1.3. Teaching and learning facilities
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2.2. Research questions
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2.3. Target population and sampling
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2.4. Data Gathering Instruments
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2.4.1. Student questionnaire
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2.4.2. Teacher interview
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2.4.3. Classroom observation
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2.4.4. Document analysis
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2.5. Data Analysis
CHAPTER 3: RESULTS
3.1 Results of the document analysis
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3.1.1 The English program for non-English major students at HaUI
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3.1.2 The website />
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3.1.3 The textbook of “New headway Elementary and Pre-intermediate”
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3.1.4 The types and requirements of listening comprehension activities for nonEnglish major students at HaUI
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3.2 Analysis of the Questionnaire Data
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3.2.1 The listening text
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3.2.2 Listener factors
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3.2.3 Speaker factors
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3.2.4 Environmental factors
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3.2.5 Other factors that affect the learners’ listening comprehension
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3.2.6 The listening factor that poses the most difficulty for the learners
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3.3 Analysis of Interview Data
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3.4 Analysis of the data obtained from observation of the classroom listening
environment
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3.5 Summary of the Results
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PART III: CONCLUSIONS
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1. Conclusions
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2. Recommendations
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3. Limitations and suggestions for further study
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References
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APPENDIXES
Appendix A: Questionnaire
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Appendix B: Instructor Interview
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Appendix C: Observation check list
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