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Factors causing challenges in learning listening skills faced by first year non english major students at hanoi university of industry

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VIETNAM NATIONAL UNIVERSITY, HA NOI
UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES
FACULTY OF POST-GRADUATE STUDIES
---------------  ---------------

NGUYỄN THỊ MINH HẠNH

FACTORS CAUSING CHALLENGES IN LEARNING
LISTENING SKILLS FACED BY FIRST-YEAR
NON-ENGLISH MAJOR STUDENTS AT
HANOI UNIVERSITY OF INDUSTRY
(NHỮNG YẾU TỐ GÂY RA KHÓ KHĂN KHI HỌC NGHE HIỂU CỦA
SINH VIÊN KHÔNG CHUYÊN TIẾNG ANH NĂM THỨ NHẤT
TRƯỜNG ĐẠI HỌC CÔNG NGHIỆP HÀ NỘI)
M.A. MINOR THESIS
Field: English Methodology
Code: 60.14.10

Hanoi, 2010


iv

TABLE OF CONTENTS
DECLARATION
ACKNOWLEDGEMENTS
ABTRACT
TABLE OF CONTENTS
LIST OF ABBREVIATIONS
LIST OF TABLES
LIST OF FIGURES



PART I: INTRODUCTION

i
ii
iii
iv
vi
vii
viii
1

1. Rationale

1

2. Aims of the study

2

3. Research questions

2

4. Significance of the study

2

5. Scope of the study


3

6. Design of the study

3

PART II: DEVELOPMENT

4

CHAPTER 1: LITERATURE REVIEW

4

1.1 The role of Listening in language Learning and Teaching

4

1.2 Previous studies in listening problems faced by language learners

6

1.2.1 In general

6

1.2.2 In Vietnamese context

7


1.3 Common potential problems in EFL listening comprehension

8

1.4 Summary

9

CHAPTER 2: THE STUDY
2.1 The context of Hanoi University of Industry

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10

2.1.1. Teachers

10

2.1.2. Students

10

2.1.3. Teaching and learning facilities

11

2.2. Research questions

11


2.3. Target population and sampling

11

2.4. Data Gathering Instruments

12

2.4.1. Student questionnaire

12


v

2.4.2. Teacher interview

13

2.4.3. Classroom observation

13

2.4.4. Document analysis

13

2.5. Data Analysis
CHAPTER 3: RESULTS
3.1 Results of the document analysis


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14
15

3.1.1 The English program for non-English major students at HaUI

15

3.1.2 The website />
16

3.1.3 The textbook of “New headway Elementary and Pre-intermediate”

16

3.1.4 The types and requirements of listening comprehension activities for nonEnglish major students at HaUI

17

3.2 Analysis of the Questionnaire Data

18

3.2.1 The listening text

18

3.2.2 Listener factors


21

3.2.3 Speaker factors

25

3.2.4 Environmental factors

26

3.2.5 Other factors that affect the learners’ listening comprehension

28

3.2.6 The listening factor that poses the most difficulty for the learners

30

3.3 Analysis of Interview Data

31

3.4 Analysis of the data obtained from observation of the classroom listening
environment

34

3.5 Summary of the Results

34


PART III: CONCLUSIONS

36

1. Conclusions

36

2. Recommendations

37

3. Limitations and suggestions for further study

40

References

42

APPENDIXES
Appendix A: Questionnaire

I

Appendix B: Instructor Interview

III


Appendix C: Observation check list

IV



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