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STRATEGIC AND OPERATIONAL
ELEMENTS OF AN INTERNET
MARKETING PLAN
BUSINESS OVERVIEW
TYPE OF BUSINESS
ENVIRONMENT SCAN:
TRENDS IN
• DEMAND
• POLITICAL / LEGAL / ETHICAL
• SOCIAL / CULTURAL
• COMPETITION (OFF LINE)
• TECHNOLOGY
• PHYSICAL
MARKETING RESEARCH:
• POTENTIAL USERS OPINION
• SUPPORT FROM WITHIN THE
ORGANIZATION
MARKETING RESEARCH PROCESS:
• PROBLEM / OPPORTUNITY
• DESIGN (DESCR. / CAUSAL)
• METHOD (I.E. SURVEY)
• SAMPLING
• COLLECTING DATA
• ANALYZING DATA
• REPORT
INTERNET MARKETING OBJECTIVES
(SMART), STAGE
FIT WITH MARKETING OBJECTIVES OR
SEPARATE PILOT / ORGANIZATION
ESTIMATION OF BUDGET
IN-HOUSE AND OUT-HOUSE