Tài liệu PROGRAM AND PROJECT MANAGEMENT SERVICES FOR SUCCESSFUL NETWORK DEPLOYMENTS AND OPTIMIZATION docx

PROGRAM AND PROJECT MANAGEMENT
SERVICES FOR SUCCESSFUL NETWORK
DEPLOYMENTS AND OPTIMIZATION
Reduce cost and complexity Improve time to market Focus on the core business
The provider that can attract and retain customers, bundle
attractive new services and decrease overall costs will suc-
ceed where others fail.
The right network infrastructure is critical to
any success. Utilizing the best
resources to help manage network
deployment and optimization
efforts will greatly improve the
outcome of these projects.
Finding a highly reliable sin-
gle-source provider of pro-
gram and project manage-
ment services – a resource that
knows telecommunications net-
works, regardless of equipment,
platform or service – will have a direct
effect on a carrier’s bottom line.
ADC’s program and project management expertise helps
our customers:
• Reduce overall program and project implementation costs
• Incorporate multivendor, multitechnology equipment
easily and efficiently into their networks
• Reduce complexity
• Ease communication processes and handoffs
• Dramatically increase the overall success of a project
or program
• Focus on their core business

At ADC, we’ve worked on more than 200,000 projects
and programs, ranging from single-site projects to large-
scale multiple site programs. Our proven methodology,
processes and tools ensure successful management of key
project areas, including scope, quality, schedule and cost.
And, our project managers are trained in the methodolo-
gies and practices of the Project Management Institute.
PMI is an international organization that’s respected as the
de facto standard for project management training.
ADC offers a spectrum of program and project manage-
ment services. At one end, we provide these service in
support of other ADC Professional Services, such as instal-
lation, commissioning, integration and decommissioning.
At the other end of the spectrum, ADC project managers
work on behalf of our customers for large projects that
involve multiple vendors and multicity rollouts.
Through our program and project management services,
ADC provides:
• Single-source management of multivendor and
program-level initiatives
• Proven methodology, processes and tools
• Complete management of the tactical aspects of the
project or program
• A single point of contact for internal and external
project-related communication
• A true understanding of your business and your
requirements, and the proven ability to implement
a comprehensive, cohesive and tailored solution
ADC uses an industry-proven phased process that includes
planning, implementation and closure procedures.

PLANNING
ADC’s planning procedures include a thorough
discovery and analysis leading to a detailed scope of
work. In addition, we develop and define plans for:
• Project schedules and critical paths
• Communications
• Quality management
• Material procurement
• Change management
• Risk identification
• Vendor management
• Project budgets and cost controls
TODAY, THE KEY DRIVERS IN TELECOMMUNICATIONS ARE IMPROVING
CUSTOMER LOYALTY AND REVENUE GROWTH WHILE REDUCING COSTS.
IMPLEMENTATION
When it comes time to execute the plan, ADC
project managers serve as the primary interface for
all functions that contribute to planning and imple-
mentation.
As project leaders, ADC:
• Manages multiple vendors and their deliverables
• Proactively manages all materials required
• Facilitates project meetings
• Maintains the project schedule, critical path
and documentation
• Provides real-time project status information,
including change requests, schedule variances
and issue logs
• Maintains and ensures quality control
• Assesses and reports on project financials

CLOSURE
The successful conclusion of a project is dependent
on total customer satisfaction. To that end, our
closure procedure includes:
• Presentation of all vendor deliverables
• Resolution of all open items
• Customer acceptance
• Review and closure of all project financials
PROVEN METHOD, PROVEN RESULTS,
PROVEN SUCCESS
ADC has successfully managed hundreds of thou-
sands of projects and programs, with a near perfect
on-time completion rate. In central offices, head-
ends and hubs, data centers, switching offices and
remote sites, ADC delivers project management
services that reduce deployment costs. With ADC,
our customers can improve their service deliver and
focus on what they do best – growing their success.
ABOUT ADC PROFESSIONAL SERVICES
Through its Professional Services organization, ADC
helps plan, deploy and maintain telecommunica-
tions networks throughout the United States and
Europe. ADC’s unique experience in multivendor,
multitechnology, multiservice solutions makes ADC
the ideal choice for projects that require an in-
depth, hands-on understanding of simple to com-
plex network environments.
Planning Services
• Program and Project Management
• Network and Inventory Audit

• Engineering
Deployment Services
• Program and Project Management
• Engineering
• Material Services
• Preconfigured Equipment Solutions
• Power Services
• Installation Services
• Commissioning and Integration
• Provisioning
• Decommissioning and Removals
Maintenance Services
• Program and Project Management
• Service Call Center and Dispatch
• Technical Assistance Center
• Scheduled Preventive Maintenance
• Emergency Corrective Maintenance
• Field Resource Support
• Circuit Provisioning
• Logistic Services
• Spares Management
PROGRAM AND PROJECT MANAGEMENT
ADC Telecommunications, Inc., P.O. Box 1101, Minneapolis, Minnesota USA 55440-1101
Specifications published here are current as of the date of publication of this document. Because we are continuously
improving our products, ADC reserves the right to change specifications without prior notice. At any time, you
may verify product specifications by contacting our headquarters office in Minneapolis. ADC Telecommunications,
Inc. views its patent portfolio as an important corporate asset and vigorously enforces its patents. Products or
features contained herein may be covered by one or more U.S. or foreign patents. An Equal Opportunity Employer
101614AE 11/05 Revision © 2004, 2005 ADC Telecommunications, Inc. All Rights Reserved
Web Site: www.adc.com

From North America, Call Toll Free: 1-800-366-3891 • Outside of North America: +1-952-938-8080
Fax: +1-952-917-3237 • For a listing of ADC’s global sales office locations, please refer to our web site.
ADC'S PRODUCTS AND SERVICES ADDRESS OUR
CUSTOMER’S MOST FUNDAMENTAL CHALLENGES INCLUDING:
• Reduction of capital and operational expenditures
• Creation of new and profitable broadband services
• Utilizing current network resources to maximize return on investment
• Successful management of broadband services and network performance
ADC’s comprehensive portfolio of products and services helps our customers increase revenue, lower operational
costs, and drive broadband growth. We deliver industry-proven solutions that meet the needs of today’s networks,
while anticipating future growth requirements. Our innovative and flexible approach positions our customers for
advanced services delivery.
ADC is a world leader in providing global network infrastructure products, services and software that enable the
profitable delivery of high-speed Internet, data, video, and voice services over our customers’ unique networks.
Regional Headquarters
ADC Professional Services offers comprehensive solutions for network operators delivering voice, video and data
services over wireless, wireline and cable networks. Learn more at www.adc.com/professionalservices
PROGRAM AND PROJECT MANAGEMENT
U.S.
ADC Professional Services
ADC World Headquarters
13625 Technology Drive
Eden Prairie, MN 55344
Ph. 1.800.366.3891 ext 70595
France
47, rue du Bois Chaland
Lisses
Evry Cedex, 91029
Ph. +33 (0) 1.69.112.269
Germany

Müggellandstraße 8-10
12559 Berlin
Ph. +49 30-65 92 01-0