English workshop

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Welcome,

Trungvuong students !!!

Presented by:

Huyen<Mumi>Phan

Ex-student of Trungvuong

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Hello & Welcome !



My proposed Agenda:

 I will introduce myself (boring)

 I will state what I am doing here with you today

 Share and agree upon our common goals for our time together 
 HAVE FUN & LEARN!!! (KEY)



Remember, please:

 Questions and comments are always welcome

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Something about…

Me



My background

 28 years old, born & grew up in Hanoi and left for the U.S at age of 18 (1999). 
 Oldest daughter of my parents with 01 sibling (sister)

 Attended Trung Vuong school (09 years)
 About to get married… a few days away

 My pet: Bichon Frise named “Fuzzy” (we called him Fuzzy Bear”)



My education

 B.S’03 (Business/Economics) & MBA’06 (Finance) – Suffolk University –

Boston, MA



My profession

 Learning & Leadership Development @ Bank of America



My misc

:

reading, dancing, yoga, making photo books, but above

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OUR Goals today are:



MINE

:

 To get to know you and discover your interests

 To go through a fun exercise with you about “Communication”

 To give you the skills and share advices from my experience living, studying and 
working in the U.S for 10 years

 FINALLY AND IMPORTANTLY, to be your friend and provide a supportive and fun 
time together

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4 Behavioral Communication Styles

Relationship Oriented

Results Oriented

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Plotting Your Behavioral Style

Add up total number of:

C’s:

6

S’s:

3

I’s:

1

D’s:

8

Subtract responses:

S

3

D

8

C

6

I

1

_____________ ____________

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+

9 +8

+7

+6

+5

+4

+3

+2

+1

-1

-2

-3

-

4 -5

-6

-7

-8

-9

D

S

I

C

-9 -8 -7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6

+7

+8 +9

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Both sides of the Style

Dove Style

Positive

Negative

Supportive

Complying

Reliable

Retiring

Pleasant

Soft-hearted

Positive

Negative

Invigorating

Excitable

Optimistic

Impatient

Animated

Crafty

Positive

Negative

Firm

Uncompromising

Comprehensive

Overbearing

Productive

Pressuring

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Which Style best fits each of

these statements?



Winning isn’t everything; it’s the only thing.

Eagle



It’s not whether you win or lose... it’s the teamwork and friendship that

counts.

Dove



It’s not just whether you win or lose; it’s how you look when you play

the game.

P

e

a

co

c

o

c

k



It’s not whether you win or lose... it’s how you play the game.

Owl

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Listening is Difficult

We

speak

at

125 words

per minute

We

at 418

listen

words

per

minute

We

think

at 2000

words per

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Weak Language



Maybe



I think



I’ll try



Possibly



Using “if” a lot

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What makes you angry?

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Interaction Outcomes

Win-Win

Win

-

Lose

-

Win

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Communication Behaviors

Aggressive

Passive

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Take Off

Slow Down

Rational

Cool Off

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How to reach me

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English workshop

Welcome,

Trungvuong students !!!

<i>Presented by: </i>

Huyen<Mumi>Phan

Ex-student of Trungvuong

Hello & Welcome !



<b><sub>My proposed Agenda:</sub></b>



<b><sub>Remember, please: </sub></b>

Something about…

Me



<b><sub>My background</sub></b>



<b><sub>My education</sub></b>



<b><sub>My profession</sub></b>



<b><sub> My misc</sub></b>

:

OUR Goals today are:



<b><sub>MINE</sub></b>

4 Behavioral Communication Styles

Relationship Oriented

Results Oriented

Plotting Your Behavioral Style

<b>Add up total number of:</b>

<b>C’s: </b>

<b>6</b>

<b> S’s: </b>

<b>3</b>

<b> I’s: </b>

<b>1</b>

<b>D’s: </b>

<b>8</b>

<b>Subtract responses:</b>

<b>S</b>

<b>3</b>

<b>D</b>

<b>8</b>

<b>C</b>

<b>6</b>

<b> I</b>

<b>1</b>

<b>+</b>

9

+8

+7

+6

+5

+4

+3

+2

+1

-1

-2

<b> -3</b>

<b> -</b>

4

-5

-6

-7

-8

-9

<b> </b>

<b>D</b>

<b>S</b>

<b>I</b>

<b>C</b>

-9 -8 -7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6

<b> +7 </b>

+8 +9

Both sides of the Style

<i><b>Dove Style</b></i>

<b>Positive</b>

<b>Negative</b>

<i>Supportive</i>