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Implementing and Supporting
Microsoft Internet Information
Services 5.0
®

Delivery Guide
Course Number: 2295A

Part Number: X08-20826
Released: 4/2001


Information in this document is subject to change without notice. The names of companies,
products, people, characters, and/or data mentioned herein are fictitious and are in no way intended
to represent any real individual, company, product, or event, unless otherwise noted. Complying
with all applicable copyright laws is the responsibility of the user. No part of this document may
be reproduced or transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the express written permission of Microsoft Corporation. If, however, your only
means of access is electronic, permission to print one copy is hereby granted.
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual
property rights covering subject matter in this document. Except as expressly provided in any
written license agreement from Microsoft, the furnishing of this document does not give you any
license to these patents, trademarks, copyrights, or other intellectual property.
 2001 Microsoft Corporation. All rights reserved.
Microsoft, Active Directory, ActiveX, BackOffice, FrontPage, MS-DOS, Outlook, PowerPoint,
SQL Server, Visual Basic, Visual InterDev, Visual SourceSafe, Visual Studio, Windows, Win32,
Windows Media, and Windows NT are either registered trademarks or trademarks of Microsoft
Corporation in the U.S.A. and/or other countries.
Other product and company names mentioned herein may be the trademarks of their respective
owners.


Course Number: 2295A
Part Number: X08-20826
Released: 4/2001


Implementing and Supporting Microsoft® Internet Information Services 5.0

Contents

iii

Introduction
Course Materials ......................................................................................................2
Prerequisites.............................................................................................................3
Course Outline .........................................................................................................4
Course Outline (continued)......................................................................................6
Setup ........................................................................................................................7
Microsoft Official Curriculum .................................................................................8
Microsoft Certified Professional Program ...............................................................9
Facilities.................................................................................................................11

Module 1: Installing Internet Information Services 5.0
Overview..................................................................................................................1
Introduction to Internet Information Services 5.0....................................................2
Installing IIS ..........................................................................................................10
Lab A: Installing IIS to a Custom Location ...........................................................17
Updating IIS...........................................................................................................21
Lab B: Updating IIS...............................................................................................23
Using Online Documentation ................................................................................26
Review ...................................................................................................................30


Module 2: Configuring Web and FTP Sites
Overview..................................................................................................................1
Configuring Properties.............................................................................................2
Creating Additional Sites.......................................................................................11
Creating Virtual Directories...................................................................................13
Redirecting Requests .............................................................................................14
Creating Custom Error Messages ..........................................................................16
Lab A: Creating and Configuring Additional Web and FTP Sites ........................18
Review ...................................................................................................................30

Module 3: Administering Web and FTP Sites
Overview..................................................................................................................1
Managing Content....................................................................................................2
Performing Remote Administration.........................................................................6
Lab A: Managing Web Sites Remotely ...................................................................9
Managing the Metabase .........................................................................................14
Lab B: Backing Up and Restoring Web Sites........................................................23
Administering Sites Using Built-In Scripts ...........................................................26
Lab C: Creating a Web Site Using Built-In Scripts and Adding Content Using
WebDAV ...............................................................................................................35
Restarting Internet Services ...................................................................................38
Review ...................................................................................................................40


iv

Implementing and Supporting Microsoft® Internet Information Services 5.0

Module 4: Installing and Configuring Web Applications

Overview................................................................................................................. 1
Introduction to Web Applications........................................................................... 2
Creating and Removing Web Applications............................................................. 4
Configuring Web Applications ............................................................................... 6
Installing ISAPI Filters ......................................................................................... 20
Lab B: Installing and Using ISAPI Applications and Filters ................................ 22
Review .................................................................................................................. 29

Module 5: Implementing Security on a Web Server
Overview................................................................................................................. 1
Using IP Address and Domain Name Restrictions ................................................. 2
Configuring Access Permissions for a Web Server ................................................ 4
Configuring Authentication for a Web Server ...................................................... 15
Multimedia: Overview of IIS Security.................................................................. 30
Lab A: Securing Web Resources Using Permissions and Authentication ............ 31
Using Client Certificates....................................................................................... 45
Classroom Discussion ........................................................................................... 50
Securing Web Communications Using SSL ......................................................... 52
Lab B: Configuring and Managing an Encrypted Connection Using SSL ........... 57
Using Local Security Policies on a Web Server ................................................... 66
Configuring Security on an FTP Site .................................................................... 68
Configuring Auditing for IIS ................................................................................ 70
Review .................................................................................................................. 72

Module 6: Monitoring and Optimizing a Web Server
Overview................................................................................................................. 1
Optimizing a Web Server........................................................................................ 2
Monitoring and Optimizing Memory Usage......................................................... 14
Monitoring and Optimizing Processor Activity .................................................... 19
Monitoring and Optimizing the Available Network Bandwidth........................... 25

Managing Log Files .............................................................................................. 29
Lab A: Monitoring Log Files ................................................................................ 37
Optimizing a Web Site.......................................................................................... 41
Lab B: Monitoring Performance on an IIS Server ................................................ 49
Review .................................................................................................................. 60

Module 7: Configuring IIS to Provide E-Mail Support
Overview................................................................................................................. 1
Introduction to the SMTP Service........................................................................... 2
Configuring Support for the SMTP Service............................................................ 4
Controlling E-Mail Messages ............................................................................... 12
Configuring Security for the SMTP Service ......................................................... 19
Managing the SMTP Service ................................................................................ 28
Lab A: Configuring and Testing the SMTP Service ............................................. 35
Review .................................................................................................................. 45


Implementing and Supporting Microsoft® Internet Information Services 5.0

v

Module 8: Managing FrontPage-Extended Webs
Overview..................................................................................................................1
Introduction to FrontPage-Extended Webs..............................................................2
Creating FrontPage-Extended Webs........................................................................5
Managing Access to FrontPage-Extended Webs ...................................................12
Lab A: Creating and Managing Access to a FrontPage-Extended Web ................18
Administering FrontPage-Extended Webs.............................................................32
Managing Authoring of FrontPage-Extended Webs..............................................39
Optimizing the Performance of FrontPage-Extended Webs ..................................46

Lab B: Managing Authoring of FrontPage-Extended Webs..................................47
Review ...................................................................................................................51

Module 9: Implementing IIS 5.0
Overview..................................................................................................................1
Identifying Potential Risks from the Internet...........................................................2
Implementing IIS as an Internet Web Server...........................................................9
Implementing IIS as an Intranet Web Server.........................................................16
Implementing IIS as an Extranet Web Server........................................................24
Review ...................................................................................................................30



Implementing and Supporting Microsoft® Internet Information Services 5.0

vii

About This Course
This section provides you with a brief description of the course, audience,
suggested prerequisites, and course objectives.

Description
The purpose of Course 2295A is to provide a solution for the customers’ need
to have trained Information Technology (IT) support personnel to implement,
support, and maintain Microsoft® Internet Information Services (IIS) 5.0.

Audience
This course is designed for IT support professionals who need to implement and
support IIS 5.0. This course specifically addresses the requirements of the
following job roles.

Job role

Includes IT support professionals who

IT Pro

Administer and monitor IIS 5.0-based Web servers.

Network/systems engineer

Configure and secure IIS 5.0 Web sites.

Student Prerequisites
This course requires that students meet the following prerequisites:
• Completed Course 2153A, Implementing a Microsoft Windows® 2000
Network Infrastructure or have equivalent knowledge of Transmission
Control Protocol/Internet Protocol (TCP/IP), Domain Name Service (DNS),
certificate services, and tasks that are performed on Microsoft
Windows 2000 Server.

Course Objectives
After completing this course, the student will be able to:


Install IIS 5.0.



Create and configure IIS 5.0 Web and File Transfer Protocol (FTP) sites.




Administer a single IIS Web site or multiple IIS Web sites.



Configure Web applications.



Implement security on an IIS server.



Monitor and optimize Web server.



Configure IIS to provide e-mail support.



Configure and manage Microsoft FrontPage®-extended Webs.



Explain implementation guidelines based on the specific role of the IIS Web
server.



viii

Implementing and Supporting Microsoft® Internet Information Services 5.0

Course Timing
The following schedule is an estimate of the course timing. Your timing may
vary.

Day 1
Start

End

Module

9:00

9:30

Introduction

9:30

10:00

Module 1: Installing Internet Information Services 5.0

10:00

10:15


Lab A: Installing IIS to a Custom Location

10:15

10:30

Break

10:30

10:45

Module 1: Installing Internet Information Services 5.0 (continued)

10:45

11:00

Lab B: Updating IIS

11:00

11:30

Module 2: Configuring Web and FTP Sites

11:30

12:15


Lab A: Creating and Configuring Additional Web and FTP Sites

12:15

1:15

Lunch

1:15

1:30

Module 3: Administering Web and FTP Sites

1:30

1:45

Lab A: Managing Web Sites Remotely

1:45

2:00

Module 3: Administering Web and FTP Sites (continued)

2:00

2:15


Lab B: Backing Up and Restoring Web Sites

2:15

2:30

Break

2:30

2:45

Module 3: Administering Web and FTP Sites (continued)

2:45

3:00

Lab C: Creating a Web Site Using Built-in Scripts and Adding
Content Using WebDAV

3:00

3:15

Module 3: Administering Web and FTP Sites (continued)

3:15


3:30

Module 4: Installing and Configuring Web Applications

3:30

4:00

Lab A: Creating and Configuring Applications


Implementing and Supporting Microsoft® Internet Information Services 5.0

ix

Day 2
Start

End

Module

9:00

9:30

Day 1 review

9:30


9:45

Module 4: Installing and Configuring Web Applications
(continued)

9:45

10:15

Lab B: Installing and Using ISAPI Applications and Filters

10:15

10:45

Module 5: Implementing Security on a Web Server

10:45

11:00

Break

11:00

11:45

Module 5: Implementing Security on a Web Server (continued)

11:45


12:15

Lab A: Securing Web Resources Using Permissions and
Authentication

12:15

1:15

Lunch

1:15

1:45

Module 5: Implementing Security on a Web Server (continued)

1:45

2:00

Lab B: Configuring and Managing an Encrypted Connection
Using SSL

2:00

2:15

Module 5: Implementing Security on a Web Server (continued)


2:15

2:30

Break

2:30

3:30

Module 6: Monitoring and Optimizing a Web Server

3:30

3:45

Lab A: Monitoring Log Files

Start

End

Module

9:00

9:30

Day 2 review


9:30

9:45

Module 6: Monitoring and Optimizing a Web Server (continued)

9:45

10:45

Lab B: Monitoring Performance on an IIS Server

10:45

11:00

Break

11:00

11:15

Module 6: Monitoring and Optimizing a Web Server (continued)

11:15

12:00

Module 7: Configuring IIS to Provide E-Mail Support


12:00

12:30

Lab A: Configuring and Testing the SMTP Service

12:30

1:30

Lunch

1:30

2:15

Module 8: Managing FrontPage-Extended Webs

2:15

2:30

Break

2:30

3:15

Lab A: Creating and Managing Access to a FrontPage-Extended

Web

3:15

3:30

Module 8: Managing FrontPage-Extended Webs (continued)

3:30

3:45

Lab B: Managing Authoring of FrontPage-Extended Webs

3:45

4:45

Module 9: Implementing IIS 5.0

Day 3


x

Implementing and Supporting Microsoft® Internet Information Services 5.0

Trainer Materials Compact Disc Contents
The Trainer Materials compact disc contains the following files and folders:



Default.htm. This file opens the Trainer Materials Web page.



Readme.txt. This file contains a description of the compact disc contents and
setup instructions in ASCII format (non-Microsoft Word document).



2295A_ms.doc. This file is the Manual Classroom Setup Guide. It contains
the steps for manually installing the classroom computers.



2295A_sg.doc. This file is the Classroom Setup Guide. It contains a
description of classroom requirements, classroom configuration, instructions
for using the automated classroom setup scripts, and the Classroom Setup
Checklist.



Errorlog. This folder contains a template that is used to record any errors
and corrections that you find in the course.



Fonts. This folder contains fonts that are required to view the Microsoft
PowerPoint® presentation and Web-based materials.




FTProot. This folder contains the default home pages that students will need
to complete Lab A in Module 3, “Administering Web and FTP Sites,” in
Course 2295A, Implementing and Supporting Microsoft Internet
Information Services 5.0.



Powerpnt. This folder contains the PowerPoint slides that are used in this
course.



Pptview. This folder contains the PowerPoint Viewer, which is used to
display the PowerPoint slides.



Setup. This folder contains the files used to perform the automated
installation of the operating system for classroom setup.



Studentcd. This folder contains the Web page that provides students with
links to resources pertaining to this course, including additional reading,
review and lab answers, lab files, multimedia presentations, and courserelated Web sites.




Tools. This folder contains the files used to complete the classroom setup
after the automated installation of the operating system is completed.


Implementing and Supporting Microsoft® Internet Information Services 5.0

xi

Student Materials Compact Disc Contents
The Student Materials compact disc contains the following files and folders:


Default.htm. This file opens the Student Materials Web page. It provides
you with resources pertaining to this course, including additional reading,
review and lab answers, lab files, multimedia presentations, and courserelated Web sites.



Readme.txt. This file contains a description of the compact disc contents and
setup instructions in ASCII format (non-Microsoft Word document).



AddRead. This folder contains additional reading pertaining to this course.



Answers. This folder contains answers to any questions in the modules and
hands-on labs.




Fonts. This folder contains fonts that are required to view the Microsoft
PowerPoint presentation and Web-based materials.



FP2000. This folder contains the evaluation copy of Microsoft
FrontPage® 2000 used in the classroom environment.



Labfiles. This folder contains files that are used in the hands-on labs. These
files may be used to prepare the student computers for the hands-on labs.



Media. This folder contains files that are used in multimedia presentations
for this course.



Webfiles. This folder contains the files that are required to view the Student
Materials Web page.



Wordview. This folder contains the Word Viewer that is used to view any
Word document (.doc) files that are included on the compact disc.



xii

Implementing and Supporting Microsoft® Internet Information Services 5.0

Document Conventions
The following conventions are used in course materials to distinguish elements
of the text.
Convention

Use



Indicates an introductory page. This symbol appears next
to a topic heading when additional information on the
topic is covered on the page or pages that follow it.

bold

Represents commands, command options, and syntax that
must be typed exactly as shown. It also indicates
commands on menus and buttons, dialog box titles and
options, and icon and menu names.

italic

In syntax statements or descriptive text, indicates
argument names or placeholders for variable information.
Italic is also used for introducing new terms, for book

titles, and for emphasis in the text.

Title Capitals

Indicate domain names, user names, computer names,
directory names, and folder and file names, except when
specifically referring to case-sensitive names. Unless
otherwise indicated, you can use lowercase letters when
you type a directory name or file name in a dialog box or
at a command prompt.

ALL CAPITALS

Indicate the names of keys, key sequences, and key
combinations — for example, ALT+SPACEBAR.

monospace

Represents code samples or examples of screen text.

[]

In syntax statements, enclose optional items. For example,
[filename] in command syntax indicates that you can
choose to type a file name with the command. Type only
the information within the brackets, not the brackets
themselves.

{}


In syntax statements, enclose required items. Type only
the information within the braces, not the braces
themselves.

|

In syntax statements, separates an either/or choice.



Indicates a procedure with sequential steps.

...

In syntax statements, specifies that the preceding item may
be repeated.

.
.
.

Represents an omitted portion of a code sample.



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