Tiểu luận cuối khóa CTV thanh tra giáo dục giải quyết khiếu nại quyết định kỷ luật học sinh của hiệu trưởng trường THPT ngô mây, lâm đồng

BO GIRO DUC VA DAO TAO
TWA:NG CAN BO QUAN Lt GIRO DUC TP. HO CHI. MINH

TIÈU LU,AN CUOI KHOA
L6p b6i dtrOng nghiep vu Ong tic vien Thanh tra gido duc
Tinh Lam D6ng

Ten tieu luan:
Giai quyet khieu nai quyet dinh !grit* hyc sinh elm hi0
truerng tnrfrng trung hyc phO thong NgO May, tinh He° Hang

Ho va ten hoc vien: Mai Bich Thi
Don vi cOng tic: PhOng GDDT Cat Tien

Lam Thing, thing 01 nam 2017


A. MO MU
Nha nuac quan 1y xa heir bang viec dua ra cac nguyen tic, cac quy dinh
diéu chinh cac quan he xa hei. Deng thei thOng qua cac to ,chirc, be may cna
minh, nha nu& thvc hien nherng hog Ong quail 11T can thiet de dam bao cho
nhCrng nguyen tic, quy dinh do dugc thoc hien.
DU dugc the hien &raj hinh fink ndo, the menh lenh, yeu eau cda quail 13"/
nha nutc tic clang den xa hei deu phdi thOng qua be may nha nu& veri nhang to
chirc va con ngueri cu the. Su tic Ong dO suy cho ding co the quy ye hai ding
chit yeu Id quyet dinh quan lY va hank vi van 15/.
Tai tinh Hao Hang not Chung, nganh Gido dye va Dao tao tinh Hao HUng
not rieng, trong nhang nam qua, tinh hinh dun thu khieu nai, to cdo tit nhieu
linh vvc cua dei song xa hei deu co chieu huang gia tang ye so lugng nhieu vu
khieu nai, to cao pink tap, keo dai Trong dO !did phO bien truong hop ngued
khieu nai nhan ban met don thu gun khdp cac cu quan co lien quan, ke ca co

quan Trung ucmg va bac, dai. Cac vu khieu nai thutng xuat phat tiz viec thus
hien cac chit truong, ch'e dO chinh sach ye gido due tai dia phuong hoac da
la phat sinh tir cung each quanlyi, tir each xir 15, khOng kheo leo cac m8i quan he
quan lyr cila hieu truong a cac co set gido doc trong tinh.
Sau day tOi xin glad thieu met tinh hung co the trong giai quyet khieu nai
tai ,Sef Gide' dye va Dao tao tinh Hao HUng trong tiled gian gin day. D6 tinh
huOng: "Giii quyet khieu nai quyet dinh ky lulat hyc sinh ciia hieu trtra.ng
truong trung hoc pha thong NO May, tinh Hen Hung".
B. NO DUNG

1. MO to tinh hu6ng.
Ngdy 22 thong 4 nom 2017, Se( Gido due va. Ddo tao tinh Hdo HUng nhan
&rot dun khieu nai cua Ong Phan Van Long, sinh nam 1970, hien cu tru tai then
Cat Dien, xa Phutc Cat, huyen Cat Tien, tinh Hdo Wing. Ong Phan Van Long la
cha runt elm em Phan Van Lyr, la hoc sinh 16p 10A, trtrOng trung hoc phO thong
NgO May, tinh Hao Hung. Ong Phan Van Long khieu nai Quyet dinh so 10/QDTHIPT ngay 12 thong 4 nam 2017 , do Ong Le Van Linh, Hieu truong truong
trung hoc phO thOng NgO May 14 ye viec kSi luat hoc sinh Phan Van L3% (co ban
photo Quyet dinh kST luat hoc sinh dinh kern).
Nei dung dun khieu nai dm Ong Phan Van Long gni den Gam doe Ser
Gido due va Dao tao tinh Hao Hung co nei dung tom tat nhu sau:
Ngay 13 thong 4 nam 2017, gia dinh Ong co nhan dugc Quyet dinh so
10/QD-THPT cua Hieu truong truong Trung hoc phO thOng NO May do Ong Le
Van Linh - Hieu, truong 1017 quyet dinh k5/ luat em Phan Van 1,3"/ veri hinh thde kST
luat mirc 2 - khien trash trixerc hei d'Ong kS/ luat nhd truong. Ong Le Van Linh da
doe guy& dinh nay tai buOi sinh hoat &red ca.
Theo Ong Phan Van Long thi nguyen nhan k5/ luat nhu sau: Ngdy 02 thing
4 nam 2017, em Phan Van Ly ra ngodi truong de An sang trong gia ra Choi. Khi


van, bao ye dOng cong khOng cho vac) nhung em lai len van cling veri gido vier'

ena trir6ng de hoc tiet tiep theo. Sau dO bao ve truOng trinh bao vO ri Hieu truthig
la con tOi vO le v6i nhan vien bao ve truerng.
Ngay 04 thong 4 nam 2017, em Phan Van 14 dirge Hieu truOng yeu eau
lam tiremg trinh sir viec va viet kiém diem.
Sau dO, ngay 07 thong 4 nam 2017, trong gi g sinh hoat 16p, gido vien chit
nhiem lOp 10A yeu eau em Phan Van 14 doc to tiremg trinh ye sr viec )(ay ra
hOm 02 thong 4 nam 2017 va doc ban to kiem diem, gido vien cling neu dinh
hirOng xfr lY kY luat dOi v gi khuyet diem sai pham nay cua em Phan Van 14; sau
c16 tap the hoc sinh va Chi down 16p 10A g6p Y.
Ngdy 11 thong 4 nam ,2017, truemg trung hoc ph6 thOng NgO May lap H th
dOng
luat hoc sinh Ira tien hanh xet hinh thirc ky luat dOi v gi em Phan Van
Ly.
NO)/ 12 thong 4 Wain 2017, Hieu truerng ra Quyet dinh kY luat trong kin
gia dinh Ong chua nhan doge bat cu th8ng tin nao cila nha truemg trite khi dirge
thOng bao ye Quyet dinh ky luat. Ngay 13 thong 4 nam 2017, Ong gian tiep nhan
dirge Quyet dinh so 10/QD-THPT cua Hieu triremg trireng trung hoc phO thOng
NgO May do Ong Le Van Linh ky "Ve viec ky luat hoc sinh nam hoc 2016 2017" vai "hinh thire ky luat mire 2 - khien trach tru6c hth dOng ky luat nha
triremg".
Ngay 13 thong 4 nam 2017, ngay sau khi nhan dirge , Quyét dinh s6
10/QD-THPT nay 12/4/2017, Ong Phan Van Long true tiep den truemg khiéu
nai Quyet dinh nay ye 3 not dung:
Quy trinh ky luat co dung khOng?
Hinh thirc ky luat co dung mire?
- Hinh thirc ky luat nhu \Tay co de cao tinh gido due khOng?
Hieu truang tnxemg trung hoc ph6 thOng NgO May ra cong van s6
25/THPT ngay 15 thong 4 nam 2017 tra lei khieu nai dm Ong Phan Van Long.
luat hoc sinh tai Quyet dinh
Trong dO, nha tn.reng khang dinh viec thi hanh
so 10/QD-THPT ngay 12 thang 4 nam 2017 la "hoan town climg cac quy dinh

cua ngenh Ciao due va Dao tao ya cac quy dinh cua phap luat".
KhOng clang Y, 'Ong Phan Van Long tiep tuc khieu nai Quyet dinh so
10/QD-THPT ngay 12 that-1g 4 nam 2017 dm Hieu truth-1g trueng trung hoc phO
thOng NgO May, cling v gi cac not dung da khieu nai Ian 1 len SO Ciao due va
Dan tao tinh tido Hung.
2. Mc dinh Inv tieu 'dr IS/ tinh huting.

Tit nguyen tac "Viet khiéu nai va gidi quy6t khieu nai phai dirge thirty
hien theo quy dinh cua phap luat; bac, dam khach quan, cong khai, elan chit va
kip then", SO- Ciao due va Dao tao de ra mire tieu xu ly tinh huOng:


- Xac minh tinh chinh xac cua cac nei dung khieu nai vai yeu cau trung
thyc, chinh xac, dan chit, nhanh chOng.
- Giltp nguti co tham quyen gidi quy& khieu nai giai quyet dirt diem,
nhanh chOng, hieu qua, thau tinh, dat 19 vu viec khieu nai bao ve quyen va lei
ich chinh clang cua ngtrai khieu nai, nham on dinh tam 19 gia dinh hoc sinh va de
cho hoc sinh yen tam hoc tap, khOng anh hue:Mg nhieu den ket qua hoc tap dm
hoc sinh vi thed diem phat sinh vu viec la dau thong 4 khoang nfra cuOi hoc ky II
cua nom hoc 2016 - 2017.
- Dam bdo viec giai quyet khieu nai thyc hien theo quy dinh cua phdp
lust, theo Dieu le truang trung hoc, cac van ban quy dinh cua nganh Gido dyc va
Da° tao ve viec khen thuemg va ky lust hoc sinh.
- Gap phan nang cao hieu lyc, hieu qua quail 19 ey cac ca se/ gido dye cong
lap, dam bao tinh dUng dan cua chinh sach va phap lust nha nth:5(c.
- Nang cao nhan thirc ve Luat Khieu nai; Y thirc tech nhiem ye thAm
quyen giai quyét khieu nai cua dOi ngil can be quail 19 va Hieu truemg cac ca sOr
gido dyc town nganh gido dye va dao tao tinh HAD Hung.
- G6p phan ding co niem tin dm nhan dan vac) &rang 16i, chit' truang
Dang, chinh sach, phdp lust cua MIA nuac, dam bac, tinh cong bang xa. hOi.

3. nth' tick tinh huting.

3.1. Nguyen nhan tinh huing
Nguyen nhan tryc tiep khien Ong Phan Van Long khieu nai quyet dinh s6
10/QD-THPT do Ong Hieu truang truang THPT NgO May, tinh Hao Himg k9
ban hanh la vi Ong birc >dm, chua tam phyc, khau phyc dOi vai quyet dinh nay ye
3 nOi dung:
Quy trinh thi hanh ky lust hoc sinh.
Ong Phan Van Long cho rang qua trinh thi hanh ky lust hoc sinh Phan
Van L9 chi Id hoat deng don phucmg cua nha truang, gia dinh khOng dugc biét
bat cif thOng tin gi cho den khi nhan &roc quyet dinh ky lust cila hoc sinh Phan
Van L9.
Hinh thirc ky lust.
Ong Phan Van Long kh6ng thing tinh va cho hinh thirc ky 1114 khien trach
tru6c hei den ky lust nha truang Id khOng tuong xirng vai sai pham, khuyet
diem dm hoc sinh (Ong Phan Van Long nghe tir em Phan Van Ly).
3. Tinh gido dyc trong k9 lust hoc sinh.
Tinh gido dyc chi dtroc de cao va phat huy khi Quyet dinh ky lust dung
phap luat. Tuy nhien, do chua dOng
nguti, dáng tOi, dimg cac quy dinh
vai quy trinh ky lust va, hinh thirc ky luat,nen Ong Phan Van Long lo ngai rang
tinh gido dye se khOng dat dugc ma co the phat sinh tac dung ngugc. Hinh thirc
vOri
ky lust nay co the lam con Ong ti, mac cam, bat man, mat niém tin
aid() vi'en va nha truang khien chat' tram uat, la la viec hoc tap.


3.2. HP qua tinh
Do qua but xdc, kheng clang tinh yeti trinh to thd tue ban hanh Quyet
dinh kSt luat; mire k5/ luat; tinh gido due cda Quyet dinh kS7 lu'at hoc sinh so

10/QD- THPT ngdy 12/4/2017 y d. COng van so 25/THPT ngdy 15/4/2017 giai
quyet khiéu nai lan dau cua Hieu truing truing THPT NgO May nen Ong Phan
Van Long da tiep tuc gin dun khieu nai den Sb Giao due yd. Ddo tao tinh Hdo
Wing, theo &mg trinh to quy dinh tai Khoan 1, Dieu 7, Luat so 02/2011/QH13
(Luat Khiau nai).
1. Khi co can eli cho rang Quyet dinh hanh chinh, hdnh vi hánh chinh
trai phap luat, xam ,pham true tie') den quyen, lgi ich hop phap cda minh thi
nguai khidu nai khieu nai lan dau den nguiri da ra Quyet dinh hanh chinh hoac
co quan co nguai co hAnh vi hánh chinh hoac kited kien vu an hdnh chinh tai Tea
an theo quy dinh cua Luat to tung hart chinh.
quyet dinh giai quyet Mn
Truang hop nguai khieu nai khOng ,deng
quyet thi co
dau , hoac qua then han quy dinh ma khieu nai khOng duos
quyén khieu nai lan hai den Thu timing cap teen true tiep cda nguai co tham
quyen giai guy& khieu nai lan dau hoac khai kien vu an Mirth chinh tai TOa an
theo quy dinh cua Luat to tung hanh chinh.
Truemg hop nguai khieu nai khOng deng y vbi Quyet dinh giai quyet
khiéu nai fon hai hoac het tiled han quy dinh ma khieu nai khOng duce giai quyet
thi co quyen khbi kien vu an hanh chinh tai T6a an theo quy dinh cda Luat to
tung hánh chinh.
Nhu vay, dei chieu vii quy dinh tai khoOn 1, Dieu 7 Luat Ithieu nai thi
Ong Phan Van Long da thuc hien quyen khieu nai cda minh theo dOng trinh to
quy dinh cna phap 14-1. Cy the Id sau khi nhan dugc Quyet dinh so 10/QDTHPT ngdy 12 thang 4 nam 2017, Ong Long dal true tiep gap nguai ra Quyet
dinh nay Id Ong Le Van Linh, Hieu truing trung hoc phi thOng NgO May de
khieu nai, do Id khieu nai Ian dau. KhOng dOng y vbi giAi quyet khieu nai ran dAu
cua truing trung hoc phi thong Ng8 May nen Ong Long tiep , tuc thvc hien
quyén khieu nai den nguai tham quyen gidi quyetkhieu nai lan hai la Giam
doe Si Giao due va DAn tao tinh Hao Wing. Tham quyen giai quyet khieu nai
cila them dOe Sb Giao due y d. Ddo tao &roc quy dinh tai Dieu 20 Luat Khieu

nai: Tham quyen cua Giam doe s& va cap tuemg duong.
Gial quy& khieu nai lAn clan d6i vbi Quyet dinh hánh chinh, hánh vi
hanh chinh cda minh, cda can be, cOng chile do minh quan 13i true
GiAi guy& khieu nai Ian hai dOi vbi guy& dinh hdtth chinh, hdrih vi
hánh chinh cda Thu twang co quan thuOc sb y a cap tuang throng da giai quyet
Ian dau nhung, con khieu nai hose khieu nai Ian dau dä het then han nhung chua
duqc giai quyet.
Ve hinh thIrc khieu nai, Khoan 1, 2 Dieu 8 Luat 'Chien nai quy dinh:


,
tiep.

1. Viac khieu nai duot thud hien bang dan khieu nai hoac khieu nai Ulm
2. Truang hop khieu nai throe thyc hien bang don thi trong don khieu nai

phdi ghi ngay, thong, nom khieu nai; ten, dia chi dm nguai khieu nai; ten, dia
chi cila ca quan, to chirc, ca nhan bi khieu nai; nei dung, ly do khieu nai, tai
lien quan den not dung khieu nai va yeu cau giaii tquyet
nguai khieu nai. Dan
khieu nai phdi do nguai khieu nai ky ten hoac diem chi.
Cling ,vOi don khieu nai, (qua , duang buu dian) Ong Long con giri den
nguai co tham
q
uyen giai quyet khieu nai cac tai lieu co len quan nhu Quyet
dinh so 10/QD-THPT ngay 12/4/2017 va COng van so 25/THPT ngdy
15/4/2017. Dan khieu nai dm Ong Long hoan hoan hop phdp vi ben canh viec
dap (mg cac yeu cau tai Khodn 1, Khoan 2, Dieu 8 quy dinh hinh thire khieu nai,
no khOng ,thuOc pham vi diet' chinh tai cac khodn 1, 2, 3, 4, 5, 6, 7, 8, 9 Dieu 11
Luat Khieu nai quy dinh cac truang hop the khieu nai khOng dirge thy ly gidi

quyét.
Va thin hiau khieu nai, don khieu nai dm Ong Long dam bac) theo quy
dinh tai Dieu 9 Luat Khieu nai theo quy dinh: Thai hiau khieu nai la 90 ngay, ke
to 6 ngdy nhan dirge Quyet dinh hanh chinh hoac biet dirge quyét dinh hanh
chinh, hanh vi hanh chinh.
Nhu vAy, Ong Long IA nguiyi dai din hop phdp cho hoc sinh LY de" thud
hien quyen khieu nai. Dan khieu nai dm Ong Long dap ling du cac dieu kin thy
ly gidi guy& ,theo tham quyen
Gidm doe Se( Gido dye va Dao tap . Dan co
not dung khieu nai ye cac Quyet dinh quail ly, hanh vi quail lY dia hiau truth-1g
cac truang trung hoc phO thOng trong tinh dirge cho la xam pham quyen ,va. Igi
ich hop phdp
gido vien, cfia hoc sinh va gia dinh hoc sink doge chuyén den
SO Gido dye va Dao tao kha thuOng xuyen va phO bién. Han het the twang hop,
co the do nguai khieu nai cOn han ché ve nhan thirc phAp luat, do bet xuc, hoac
nhieu nguai cOn mang tam lY khieu nai den nhieu nai ding met luc thi dirge
giai quyet nhanh hon.
Vai cac truang hop khieu nai vtrat Cap chua qua khieu nai lan dau, Giam
doe SO' Gido due va Dao tao chi dao thanh tra Se( huOng dan Ong Long: "Den
nguai da ra Quyet dinh hanh chinh hoac co quan co ngträi co hanh vi hanh
chinh" theo quy dinh cua Luat IChieu nai. Cac truang hop khieu nai nhu ten
thuOc tham quyen giai quyet cna Hiau truemg cac truang trung hoc phe thOng.
Tuy nhien, theo chi dao cua Gam doe Sat Gido dye vA. Dao tao, Thanh tra
quyet theo dung quy
dau phan cong can be theo del, hO ,trg cho nha twang
phap luat. Trong gidi quyet khieu nai, Giam doe Se( lam de cao viac to
dinh
chIrc dOi thoai de cac ben nhan thirc ding dan han ye ,n0i dung khieu nai, ve
trach nhiam cila mei ben de" tien den hoa giai. Nguai khieu nai rut dan khieu nai.
Ket thud gidi quyet khieu nai.

qua phirc tap,
NOi dung don khieu nai cua Ong Long khOng phai la van
khO gidi quyet, nhung nha truang khOng giai quyet dirt diem mot phan la do sir
rh,) nimr,
l; AI cur
am hi jm ye !Than luat ye trach nhiem eiai auv6t

a


khieu nai caa Hieu truang. Ben canh do la nhi -mg kilo khan kinch quan nhu tir
nam 1988 den nay, BO Gido dyc va Ddo tao chin ban hanh mot van ban meri rid°
quy dinh y e viec khen thuOng va ky luat hoc sinh cho pha hop yeri dieu kien va
tinh hinh mai. Cac quy dinh hien hanh rOirac, chap va. nhieu van ban kilt
thieu sat. Nhieu truCmg hop cho
nhau, clan den viec thyc hien khO tranh sailam,
den khi bn khieu nai ma hieu truemg cling khOng nhan ra dugc cdi sai lam, thieu
sat. VOi nhang vu viec nhuyay, cap co tham quyen phai nhanh ch6ng yao cuOc
theo nguyen tac "Giai quyet khieu nai phai duge thyc hien theo quy dinh
phap 111'0; bdo dam khach quan, cong khai, dan cha va kip thin", meri co the han
the viec khieu nai keo dai. CO khi, do bac xlic sung mot vu viec nhung ngudi
dan nhan ban don khieu nai gfri khap not den cac co quan trong tinh, tham chi la
gad den BO Gido dye va Dao tao, Chinh phu, QuOc hOi va teen cac phuong tien
truy8n th'Ong gay anh huOng xau den nganh giao dye.
Theo quy dinh cua Luat Khiau nai, truang hop khieu nai dm 'Ong Long
thuOc tham quyén giai quyet cua Gam dOc Sa Giao dye ye. Dao tao, nen Chanh
thyc hien trinh
Thanh tra Ser Giao due va Dao tao tham mtru, vOi than doe
cac cong viec saw
tyc thy lY giai quyet khieu nai lan hai

ty,
- ThOng bao thy ly giai quyet khieu nai lan 2.
Quyat dinh xac minh nOi dung khieu nai.
Lam viec y ei ngueri khieu nai va ngubi bi khieu nai.
Bao cao kat qua xac minh nOi dung khieu nai.
Quyat dinh giai quyet khieu nai ran 2.
Gui va cong bo Quyat dinh giai quyet khieu nai lan 2.
- Luu ha so gidi quyét khieu nai.
4. De xuAt nhising phtrung an.
Tit co ser kat qua kiam tra lai Quyat dinh bi khieu nai va nghien cum ho so
kY luat hoc sinh do nha trueng cung cap theo huOng lam rO nOi dung khieu,nai
tao tinh Hao Hung xuat 2
Giao dyc va
dm Ong Long, Thanh tra
phuong an giai quyet:
4.1. Plurang an 1.

May, tinh Hao Hang
, 9 MOi Ong Long dan trutng trung hoc pha thOng
de t o chirc hoa giai. Hieu TruOng Le Van Linh thay mat HOi clang ky luat hoc
sinh (co men truemg Ban dai dien cha me hoc sinh trueng THPT Ngo May) nhan
cac thieu sot trong trinh ty, thil , tyc truac khi ban hanh Quyét dinh; bao cao 10 de
ungd khuyet diem, sai pham cua em LY de Ong Long hieu rO van
Ong Long hiu
de. Giai thichg nOi dung kY luat theo quy dinh thong ghi vac, hoc ba chi mang
tinh ran de, de cao tinh gido dye, cuai nam hoc se xod ky luat neu hoc sinh tién
bO. Tir do thuyet phyc Ong Long rut don khieu nai.
4.2. Ph ► ying an 2.

Giam dac So Gido duc va Dan tap tinh Hao Hung ban hanh guy& dinh
gidi guy& khiéu nai Ian 2: Két Juan nai dung khieu nai la thing hoan toan; yeu
cau Hieu truang truäng THPT NgO May ra Quyet dinh thu hal quyet dinh bi
khieu nai.
TO chtly thin hien.
5.1. Phwang an 1.
Phuang an 1 de cao tinh hoa giai trong qua trinh gidi guy& khieu nai.
Tuy nhién, tinh khd thi cua phucmg an nay khang cao, khO thuyet phut duce
ngtrai khieu nai do trong 3 nOi dung khieu nai tuy mitt di) co khac nhau nhtmg
ca 3 deu dung do hOi clang kST luat, Hieu tniOng van dung chua day du, chua
dung cac van ban quy dinh ye thi hanh kST luat hoc sink ctia BO GU() due va Dao
too, cac van ban khac co lien quan. Gidi quyet theo phuong an nay se khOng dam
bao tinh khach quan, dan chit, kheing dam bat) quyen vA. igi ich chInh dang cna
ngudi bi hai.
5.2. Phuying an 2.

2

Phucmg an IA phn hap nhAt. Hieu trong phai ra Quyet dinh thu hai
Quyet dinh 1:4 khieu nai beri chua dit co sO . phap 15T khi ap dung hinh thirc kS7 luat
hoc sinh, nOi dung khieu nai deu dti ca
Lb ke hoach d'6 thtyc hien phtrcrng an cla hya ch9n.
6.1. Thy if, chain bi xac minh nOi dung khiá'u

1ST

- Thu giai quy& khieu nai: Gifri thOng bdo thu 13i giai quyet khieu nai
cho ngued khieu nai (matt so 01-KN).
- Kiem tra 10 Quyet dinh bi khieu nai.
Nai dung kiem tra lai bao gam:

Can cif phap 17 ban hanh.
NOi dung cUa Quyet dinh.
c) Trinh tu, thu tuc ban hanh, the tithe va ky thuat trinh bay van ban.
Quyet dinh viec giao nhiem vu xac minh nOi dung khieu nai, Quyet dinh
xac minh nOi dung khieu nai.
Quyét dinh giao nhiem vu xac minh nOi dung khieu nai that hien theo
mau so 03-KN ban hanh kem theo ThOng to 07/2013/TT-TTCP.
Quyet dinh ve viec xac minh nOi dung khieu nai that hien theo mau so
04-KN ban hanh kern theo Thong to 07/2013/TT-TTCP.
Xac minh not dung khieu nai: Xay dung Ice hoach, trinh nguen ra Quyet
dinh xac minh phe duyet. Ké hoach xac minh nOi dung khieu nai gam:
Can cif phap 157 tien hanh xac minh.
Muc dich, yeu cau cua viec xac minh.


NOi dung )(de minh.
Co quan, to chirc, dun vi, ca nhan phdi lam viec de thu thap, )(de minh
cac thOng tin, tai lieu, bang chimg.
d) Cdc dieu kien, phuong tien phyc vu cho viec xac minh.
6.2. TiÉn heath xac minis nOi dung khiEu nai

COng 1)6 quy& dinh xac minh not dung khieu nai: to chirc tai truang
THPT Ng8 May. Thanh phan tham gia gam: can bO dugc phan cong xac minh
va HOi dOng ky luat hoc sinh.
Lam viec v gi Hai clang Icy luat Truth-1g THPT NO May: yeu can Hien
truOrng bao cdo ve viec xir ly IcY luat hoc sinh theo huOng nha trugng gidi trinh,
danh gia tren khia canh tuan thii chat the cac van ban quy dinh dim phap luat
nganh ve 3 nOi dung: trinh tu, thu tyc thi hanh IcY lust; mire do phit hop cua hinh
thirc Icy luat; tinh gido dye. (Bien ban lam viec thyc hien theo man so 05-KN ban
hanh kern theo ThOng tu 07/2013/TT-TTCP).

To chirc dai thoai: Gala can IDO xac minh nOi dung khieu nai v gi Hai,d'ang
ksi luat nharn lam r8 cac nOi dung nghi van co lien quan den nai dung khieu nai
(ngugi xac minh can cu cac quy dinh ye IcY luat hoc sinh, ye nhiem vu cua gido
vien chi) nhiem tai ThOng to 08/TT va Dieu le truerng Trung hoc) de chat van
hoi dOng kY luat nham xac dinh, lam 16 mire dg' dung sai dm 3 not dung khieu
nai:
Yeu can gido viên chit' nhiem va nha truemg giai trinh, lam re viec da
gap va
viec yeti gia dinh ve khuyet diem dm hoc sinh nhu the nao?
Co so pita') 15r cna viec thanh lap hOi clang kY luat la gi?
- HOi clang IcY luat do trugng thanh lap au thanh phan quy dinh chua? CO
can mei them ai IchOng?
- Hoc sinh da pham khuyat diAm cu the nhu the nao? Quy két thanh "vO
vOi nhan vién" co phi) hop v gi quy dinh tai ThOng tu 08/TT hay khOng?
Hinh thdc kY luat co phi' hop vgi Ichuyet diem sai pham quy dinh tai
ThOng tu 08/TT hay khOng?
Tinh gido dyc cila Quyat dinh? Bien ban dai thoai thus hien theo mau so
14-KN kern theo ThOng tu 07/2013/TT-TTCP.
Tiep than, xir ly thOng tin, tai lieu, bang chimg: dugc thyc hien ngay sau
khi thy ly va bo sung suOt qua trinh xac minh not dung khiêu nai (Giay bien
nhan hien theo man so 07- KN kern theo ThOng tu 07/2013/TT-TTCP).
Bao cao ket qua xac minh nai dung khieu nai (mau so 11-KN kern theo
ThOng tu 07/2013/TT-TTCP).
Trong dO neu rO: qua tai lieu thu thap dugc, lam viec vgi ngued khieu nai
va nha true:11g, qua dOi chat tryc tie') \Ted HOi dOng IcY luat. Can bo xac minh ket
luan:


+ Trinh tu, thin tic thi hanh ky luat co nhi'Au thieu sot, chug dam bac tinh
ding khai, dan chit. Cu the IA nha twang chu g trvc Wei) lam viec vai gia dinh

hoc sinh truac khi ky luat, thanh phan 1181 dOng ky luat chin dit theo quy dinh
cita Dieu le twang trung hoc (thieu truemg ban dai dien cha me hoc sinh).
+ Hinh thirc ky luat khOng phi hop so vai khuyèt diem, sai pham dm hoc
sinh theo huang dan tai ThOng tu 08/TT dm B8 Gido dye va Dao tao.
+ Tinh gido dye khOng cao do hinh thirc ky luat chua phi' hop vai khuyAt
diem sai pham dm hoc sinh theo quy dinh tai ThOng tu 08/TT.
6.3. , Ban

Mn!,,
tong khai Quyilt clink gidi quyAt khieu nal vdr
vainly', hi; s r gild quyet khieu nai.
- Ban hanh quyet dinh gidi quyet khieu nai (mai so 16-1(N ).
Gii guy& dinh giai quyet khieu nal.
- COng khai guy& dinh giai quyet khieu nai.
Lap, quail ly hA sa giai quyet khieu nai.
7.

Kin nghi, d'e xuAt.

Xuat ph& ti tinh hu6ng teen, (16 han han the cat quyet dinh co nOi dung
khOng dung cac quy dinh
nganh,
phap luat clang tiled han cha phan rid°
don thu khieu nai, to cao len gad len ca quan quan ly cap tren, chimg tOi xin kiAn
nghi mot so not dung nhu sau:
- Ki'en nghi vai So' Giao dye va Dao tao
Thmang xuyen to chirc thanh tra trich nhiem cim HiAu truemg trong thus
hiAn Luat Khieu nai, Luat To cao. CO the thanh tra theo ke hoach, thanh tra
thuang xuyen hoac thanh tra dot xuat. Viec thanh tra troth nhiem cim thit truang
cac don vi truc thu8c Sec Gido dyc va Dao tao vim IA yeu cau khach quan

cOng tac quart ly vim la bien phap quan tong nang cao hieu qua thyc hien phap
luat. COng tac nay phal tién hanh thuOng xuyen, lien tic, thOng qua do nang cao
nhan thlrc va troth nhiem cua cac Hieu truang, Thu truang cac dan vi trong
quyet khieu nai, t6 can. Cac vuang mac, bat cap ye ca the quart 1Y, chinh sach
phap luat cling nhu cac thieu sot, khuyat diem ducsc phat hien, than chinh, xir 15,
kip till:A.
Kién nghi vai B8 Gido dyc va Dao tao
B8 Gido dye va Dao tao sarn ban hanh van ban mai thay the ThOng to so
08/TT ngdy 21/3/1988 dm BO Gido dyc ye viec inning dAn khen thuang va thi
hanh ky luat hoc sinh ph8 thong. Sau hon ‘hai thap ky, ThOng tu nay da b0c 18 rat
nhieu han cha khOng dap img dirge yeu cau cua tinh hinh mai, co nhieu diem lac
hau so vai cac cac van ban luat, Dieu le truang trung hoc. Day la dieu gay ra
khOng it kb:5 khan ,cho cac truang y e khen thuang valuat hoc sinh. Phan quy
dinh vé quyen khieu nai cua cha me hoc sinh va hoc sinh cita ThOng tu 08/TT da
han the quyen khieu nai ctia cong dan, tham chi trai ved Luat Khieu nai.


C. KET LUAN
Tinh huOng "Gidi quy6t khiEu nai quy& dinh kST luat hoc sinh cita Hieu
truing truang trung hoc phO thong NgO May, tinh Han Wing" la cau chuyen ce,
that trong cOng the gin" quyet khieu nai, to cao thei gian gan day tai SO , Gido duc
ra nhieu ket luOn vä
va Ddo tao tinh Hao Wing. 'Er cau chuyen tren, co the
bai hoc quy bau ye cong tac gidi quyet khieu nai thuOc tham quyen Giam doe SO
Gido duc va Ddo tao, cua Hieu truang cac tru&ng trung hoc phO thOng va cong
the quail ly nOi chung tai cac truing, trung tam true thuOc SO! Gido due va DAD
tao.
Thu nhat IA vai trO cua ngueri co tham quyen gidi guy& khieu nai, t6 cao:
0 &du nguin diing dau co quan, dun vi xac dinh ro tham quyen cua minh dOi veri
cOng tac nay, them quan tarn chi dao, sail sat, thuOng xuyen, kip thei, dung quy

dinh
phdp luat, gidi quyet dirt diem r timg vu viec cu the thi dO tinh hinh it
phirc tap. IChieu nai khieu nai vugt cap Ice° dal it khi xdy ra.
Gido due va DA° tao phdi xac dinh gidi quyet khieu
hai, lanh dao
nai, to
to cdo la Sit cong viec rat nang ne, rat kh6 khan. Nen viec phan cOng can
b8 phu tech phdi dung nguOi, dung viec, lam sao cho can b0 giAi guy& khieu
nai, to cao co dieu kien clAnh nhieu thOi gian va sire luc de tap trung vdo chuyen
mon chinh. Can No giai quyet khieu nai, to cao phai la nguOi vita co phong each
lao &Ong khoa hoc, than trong vita co kith nang nam bat van de, xi: ly tinh hu6ng
Ong de xuat bien phap gidi quyet co
nhanh nhay, chinh ,xac, co kha nang
hieu qua cac van de phat sinh. ThuOng xuyen tiep can, nghiên dm, tap hop mot
each co he thOng cac van bAn luat ve khieu nai to cao, cac van ban luat co lien
quan den nganh gido dye. Ngodi ra, thträng xuyen hoc top, trau dOi, rên luyen
nang gidi quyet khieu nai, to cao ld vO ding can thiet. Co nhu vay, viec xfr lY
don thu khiéu nai, to cao mai -Er& chAy, den duge vai nguéri co tham quyen
quyet kip thai, dung quy dinh, tranh tinh tang ton dong keo dai, hoac xfr lY
cham chap lam nay sinh khieu kien phirc tap.
Hieu truOng tren day phan
Tinh hung gidi quy& khieu nai quy& dinh
nap phan anh mot thuc to kha phel bien hien nay tali cac trueng trung h9c phO
thOng tai tinh Hao Hung. DO IA viec Hieu truOng thuOng tap trung vão nhiem vu
chuyen men, it quan tam den trach nhiem giai quyet khieu nai, to cao. Neu co thi
ciing lam qua loa, dai khdi do khOng nam yang quy trinh gidi quyet, hen tilde
phap luat chua cha.c than. CO khi do chua nam v&ng va day dit cac van ban phap
luat co lien quan lam co s6 phap ly cua cac quyet dinh quail IY, hoac co nguOi
qua tu tin vi co tham nien quan y nen roi vao chit quan, duy y chi. Hieu truOng
trong tinh huOng gidi quy6t khieu nai trong tieu luan nay la vi 4 song &Ong ye

phong each guar' 157 theo chit nghia kinh nghiem, dOi khi ,nang tu tueng chit
quan, duy Y chi, vucrt ra ngodi quy dinh, cho nen mac sai lam khi ra cac quyét
dinh quail 1Y.


D. Tit! LIEU THAM KHAO
1. Hoc vien Quail 1y gine dye - Truang Can bO quail 1Y gido dyc thanh ph6
HO Chi Minh (2015), Tad lieu bOi &Ong nghiep vu Ong tac vien thanh tra gido
duc.
, 2. Quac hOi nuac COng hem xa hOi
Khreu nai.

nghia Viet Nam (2011), Luat

Chinh phii (2012), Nghi dinh s6 75/2012/ND-CP ngay 03/10/2012 dm
Chinh phti quy dinh chi tiet mot so dieu cua Luat Khieu nai.
Thanh tra Chinh phi (2013), ThOng to se' 07/2013/TT-TTCP ,ngay
ye quy dinh quy trinh
quyét khieu nai
31/10/2013 cna Thanh tra Chinh
hanh chinh.
Thanh tra Chinh phil (2014), ThOng to s6 07/2014/TT-TTCP ngay
31/10/2014 dm Thanh tra Chinh phu ye quy dinh quy trinh xfr ly dcm khieu nai,
don t6 cao, don kien nghi, phan anh.
BO Gido dyc Ye. Dao tao (2013), ThOng to se 40/2013/TT-BGDDT
ngay 18/12/2013 dm BO, Gido dye va DR) tao quy dinh ye tiep cOng dan, gidi
quyet khieu nai, gidi quyét to cao.
truang
BO Gido dyc va Dao tao (2011), Dieu 1e ‘truang trung hoc co
trung hoc phO thOng va truang phO thOng co nhiéu cap hoc (ban hanh kern theo

thOng to s6 12/2011/TT-BGDDT ngay 28/03/2011 dm BO truemg BO Gido dyc
vá Dan tao).
BO Gido dyc va Dee tao (1998), ThOng to s6 08/TT ngay 21/3/1988 cilia
BO Gido duc y e viec hung dan then thuang va thi hanh ky luat hoc sinh phO
thOng.