Cisco - ISDN Debug Information
ISDN Debug Information
This tech tip contains some common ISDN/PPP/CHAP debug messages, what they indicate, and suggestions for
resolving them. Check out the following examples:
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Example 1: DEBUG ISDN EVENT
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Example 2: DEBUG ISDN Q931
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Example 3: DEBUG DIALER
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Example 4: DEBUG PPP CHAP, DEBUG PPP NEGOTIATION
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Example 5: DEBUG ISDN EVENT, DEBUG ISDN Q931
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Example 6: DEBUG ISDN Q921
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Example 7: DEBUG ISDN EVENT, DEBUG ISDN Q931
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Example 8: DEBUG ISDN Q931
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Example 9: DEBUG PPP NEGOTIATION, DEBUG PPP CHAP
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Related Information
Example 1
Debug: DEBUG ISDN EVENT
BRI0: ISDN Event: incoming ces value = 1
BRI0: received HOST_TERM_REGISTER_NACK - invalid EID/SPID or TEI not
assigned
Cause i = 0x8082 - No route to specified network
Indication:
Usually a SPID problem. To verify that TEI is assigned, try show isdn status. Layer 2 information will tell if TEI is
assigned.
Suggestions:
1. Check the configuration to see if the SPIDs are configured correctly.
2. Have your service provider verify the SPIDs, and if necessary have them track the SPIDs.
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Cisco - ISDN Debug Information
Example 2
Debug: DEBUG ISDN Q931
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: Attempting to dial 6968900
TX -> SETUP dsl = 0 pd = 8 callref = 0x01
Bearer Capability i = 0x8890218F
Channel ID i = 0x83
Called Party Number i = 0x80, '6968900'
RX <- CALL_PROC dsl = 0 pd = 8 callref = 0x81
Channel ID i = 0x89..
RX <- PROGRESS dsl = 0 pd = 8 callref = 0x81
Progress Ind i = 0xC48A - Delay in response at called interface
Signal i = 0x01.
RX <- DISCONNECT dsl = 0 pd = 8 callref = 0x81
Cause i = 0x8295 - Call rejected
Signal i = 0x01
TX -> RELEASE dsl = 0 pd = 8 callref = 0x01
RX <- RELEASE_COMP dsl = 0 pd = 8 callref = 0x81
Signal i = 0x3F..
Indication:
Remote router does not answer call.
Suggestions:
Verify the telephone number and SPIDs.
Example 3
Debug: DEBUG DIALER
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: No dialer string defined. Dialing cannot occur..
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: No dialer string defined. Dialing cannot occur..
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Cisco - ISDN Debug Information
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: No dialer string defined. Dialing cannot occur..
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: No dialer string defined. Dialing cannot occur..
BRI0: Dialing cause: BRI0: ip PERMIT
BRI0: No dialer string defined. Dialing cannot occur..
Indication:
Dialing cannot occur.
Suggestions:
Check the configuration (dialer map, dialer string, dialer group).
Example 4
Debug: DEBUG PPP CHAP, DEBUG PPP NEGOTIATION
pico#ping 192.9.198.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.9.198.1, timeout is 2 seconds:
%LINK-3-UPDOWN: Interface BRI0: B-Channel 1, changed state to up
%LINK-5-CHANGED: Interface BRI0: B-Channel 1, changed state to up
ppp: sending CONFREQ, type = 3 (CI_AUTHTYPE), value = C223/5
ppp: sending CONFREQ, type = 5 (CI_MAGICNUMBER), value = 28CEEF99
ppp: received config for type = 3 (AUTHTYPE) value = C223 value = 5
acked
ppp: received config for type = 5 (MAGICNUMBER) value = 1E23F5C acked
PPP BRI0: B-Channel 1: state = ACKSENT fsm_rconfack(C021): rcvd id E4
ppp: config ACK received, type. = 3 (CI_AUTHTYPE), value = C223
ppp: config ACK received, type = 5 (CI_MAGICNUMBER), value = 28CEEF99
BRI0: B-Channel 1: PPP AUTH CHAP input code = 1 id = 82 len = 16
BRI0: B-Channel 1: PPP AUTH CHAP input code = 2 id = 95 len = 28
BRI0: B-Channel 1: PPP AUTH CHAP input code = 4 id = 82 len = 21
BRI0: B-Channel 1: Failed CHAP authentication with remote.
Remote message is: MD compare failed
ppp: sending CONFREQ, type = 3 (CI_AUTHTYPE), value = C223/5
ppp: sending CONFREQ, type = 5 (CI_MAGICNUMBER), value = 28CEEFDB
%LINK-3-UPDOWN: Interface BRI0: B-Channel 1, changed state to down
%LINK-5-CHANGED: Interface BRI0: B-Channel 1, changed state to down
%LINK-3-UPDOWN: Interface BRI0: B-Channel 1, changed state to up
%LINK-5-CHANGED: Interface BRI0: B-Channel 1, changed state to up
ppp: sending CONFREQ, type = 3 (CI_AUTHTYPE), value = C223/5
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Cisco - ISDN Debug Information
ppp: sending CONFREQ, type = 5 (CI_MAGICNUMBER), value = 28CEF76C
ppp: received config for type = 3 (AUTHTYPE) value = C223 value = 5
acked
ppp: received conf.ig for type = 5 (MAGICNUMBER) value = 1E24718 acked
PPP BRI0: B-Channel 1: state = ACKSENT fsm_rconfack(C021): rcvd id E6
ppp: config ACK received, type = 3 (CI_AUTHTYPE), value = C223
ppp: config ACK received, type = 5 (CI_MAGICNUMBER), value = 28CEF76C
BRI0: B-Channel 1: PPP AUTH CHAP input code = 1 id = 83 len = 16
BRI0: B-Channel 1: PPP AUTH CHAP input code = 2 id = 96 len = 28
BRI0: B-Channel 1: PPP AUTH CHAP input code = 4 id = 83 len = 21
BRI0: B-Channel 1: Failed CHAP authentication with remote.
Remote message is: MD compare failed
Indication:
CHAP authentication failed.
Suggestions:
Check username and passwords for the correct spelling and use of lower and upper case letters. Check the dialer map
command for name keyword and the correct hostname.
Example 5
Debug: DEBUG ISDN EVENT, DEBUG ISDN Q931
TX -> RRp dsl = 1 sapi = 0 tei = 96 nr = 98
RX <- RRf dsl = 1 sapi = 0 tei = 96 nr = 108
RX <- UI dsl = 1 sapi = 0 tei = 127 i =
0x08015805040288901801893401407008C135353434373336
SETUP dsl = 1 pd = 8 callref = 0x58
Bearer Capability i = 0x8890
Channel ID i = 0x89
Signal i = 0x40
Called Party Number i = 0xC1, '5544736'
ISDN Event: incoming ces value = 1
received HOST_INCOMING_CALL
Bearer Capability i = 0x080010
-------------------
Channel ID i = 0x0101
Called Party Number i = 0x0401, '5544736'
IE out of order or end of 'private' IEs --
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Cisco - ISDN Debug Information
Bearer Capability i = 0x8890
Channel ID i = 0x89
Signal i = 0x40
Called Party Number i = 0xC1, '5544736'
ISDN Event: Received a call from on B1 at 64 Kb/s
ISDN Event: Accepting the call
%LINK-3-UPDOWN: Interface BRI1: B-Channel 1, changed state to up
TX -> INFOc dsl = 1 sapi = 0 tei = 96 ns = 108 nr = 98 i =
0x0801D807180189
CONNECT dsl = 1 pd = 8 callref = 0xD8
Channel ID i = 0x89
RX <- RRr dsl = 1 sapi = 0 tei = 96 nr = 109
RX <- INFOc dsl = 1 sapi = 0 tei = 96 ns = 98 nr = 109 i =
0x0801580F18018934014F
CONNECT_ACK dsl = 1 pd = 8 callref = 0x58
Channel ID i = 0x89
Signal i = 0x4F
TX -> RRr dsl = 1 sapi = 0 tei = 96 nr = 99
ISDN Event: incoming ces value = 1
received HOST_CONNECT
Channel ID i = 0x0101
-------------------
Channel ID i = 0x89
Signal i = 0x4F
ISDN Event: Connected to on B1 at 64 Kb/s
%LINEPROTO-5-UPDOWN: Line protocol on Interface BRI1: B-Channel 1,
changed
state to up
TX -> RRp dsl = 1 sapi = 0 tei = 105 nr = 17
RX <- RRf dsl = 1 sapi = 0 tei = 105 nr = 1
TX -> RRp dsl = 1 sapi = 0 tei = 96 nr = 99
RX <- RRf dsl = 1 sapi = 0 tei = 96 nr = 109
%LINEPROTO-5-UPDOWN: Line protocol on Interface BRI1: B-Channel 1,
changed
state to down
ISDN Event: Hangup call to call id 0x3C on dsl 1, ces = 1
TX -> INFOc dsl = 1 sapi = 0 tei = 96 ns = 109 nr = 99 i =
0x0801D84508028090
DISCONNECT dsl = 1 pd = 8 callref = 0xD8
Cause i = 0x8090 - Normal call clearing
RX <- RRr dsl = 1 sapi = 0 tei = 96 nr = 110
RX <- INFOc dsl = 1 sapi = 0 tei = 96 ns = 99 nr = 110 i =
0x0801584D
RELEASE dsl = 1 pd = 8 callref = 0x58
TX -> RRr dsl = 1 sapi = 0 tei = 96 nr = 100
ISDN Event: incoming ces value = 1
received HOST_DISCONNECT_ACK
%LINK-3-UPDOWN: Interface BRI1: B-Channel 1, changed state to down
TX -> INFOc dsl = 1 sapi = 0 tei = 96 ns = 110 nr = 100 i =
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