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Exercise 1
Look at the national currency codes in the left-hand column of the table below, and
complete the other columns with the name of the currency and the name of the country or
territory it is used in. Choose your answers from the two boxes. The first one has been done
for you.
Note that some standard currency names (e.g., Dollar, Dinar) are usually preceded by the
name (or adjective form) of the country they are used in (e.g., Singapore
Dollar, Jordanian
Dinar).
16
Currencies
© Bloomsbury Publishing. For reference see Dictionary of Leisure, Travel and Tourism (0-7475-7222-4).
Currency:
ț Baht ț Bolivar ț (Name of country) Dinar ț Dirham
ț (Name of country) Dollar ț Dong ț (Name of country) Franc ț Koruna ț Lira
ț (Name of country) Peso ț (Name of country) Pound ț Pound Sterling
ț Realț (Name of country) Rial ț Riyal ț Rouble ț (Name of country) Rupee
ț Won ț Yen ț Yuan
Name of country or territory:
ț Australia ț Brazil ț Chile ț China ț Cyprus ț Czech Republic
ț Egypt ț Hong Kong ț India ț Iran ț Japan ț Jordan ț Kuwait
ț Malta ț Russia ț Saudi Arabia ț Singapore ț South Korea ț Switzerland
ț Thailand ț United Kingdom ț United Arab Emirates ț United States of America
Venezuela ț Vietnam
1
2
3
4
5
6
7


8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Currency code
SGD
THB
KWD
INR
CHF
CNY
GBP
RUR
VND
VEB
HKD
CYP

KRW
USD
CLP
IRR
EGP
JPY
SAR
AUD
AED
BRR
CSZ
JOD
Name of currency
Singapore Dollar
Name of country / territory
Singapore
25 MTL
Exercise 2
Rearrange the letters in bold on the left to make the names of the countries where you
would spend the currencies on the right. The first one has been done as an example.
1. RCD
E
OUA = ___Ecuador______ (Currency = Dollar)
2. EAR
I
SL = ________________ (Curreny = Shekel)
3. NOTI
E
AS = ________________ (Currency = Kroon)
4. TUOH

S
ARIAFC = ________________ (Currency = Rand)
5. IAT
L
NIAHU = ________________ (Currency = Litas)
6. TVAA
L
I = ________________ (Currency = Lat)
7. IAENLO
S
V = ________________ (Currency = Tolar)
8. IA
R
AOMN = _______________ (Currency = Lei)
9. KI
P
ANAST = ________________ (Currency = Rupee)
10. E
P
UR = ________________ (Currency = Sol)
11. EHANADSGL
B
= ________________ (Currency = Taka)
12. AGI
N
UCRAA = ________________ (Currency = Cordoba)
13. NE
U
AKIR = ________________ (Currency = Hryvnia)
14. IAS

I
NONDE = ________________ (Currency = Rupiah)
15. ALASI
M
YA = ________________ (Currency = Ringgit)
Exercise 3
Below there is a list of the 12 countries (plus their dependencies and incorporated
principalities, etc.) which use the Euro (€) as their national currency. You will find these by
reading from left to right and from right to left, following the directions of the arrows.
17
© Bloomsbury Publishing. For reference see Dictionary of Leisure, Travel and Tourism (0-7475-7222-4).

Start

A U S T R I A B E L G I U M F I

G H C N E R F E C N A R F D N A L N

U I A N A G U A D A L O U P E M A R

A N O M E T T O Y A M E U Q I N I T

C O R E U N I O N S T P I E R R E M

E E R G Y N A M R E G N O L E U Q I

C E I R I S H R E P U B L I C I T A

O B M E X U L O N I R A M N A S Y L


U R G N E T H E R L A N D S P O R T

P S A R R O D N A N I A P S L A G U

A N I S H N O R T H A F R I C A Finish
Complete the sentences with words or expressions from the box.
1. Your flight to Tokyo has a 12-hour layover in Moscow. If you want to leave the airport and visit the
city, you will need a __________, which you can get from the Russian embassy before you leave.
2. Ladies and gentlemen, we will shortly be arriving in Athens. Non-EU citizens will need to fill in a
__________ before going through Immigration, and we will be handing these out now.
3. This is an advance purchase, promotional, round-trip, off-peak, non-endorsable, non-transferable,
non-refundable, economy class, maximum stay, open-ended __________. Do you think you can
remember that?
4. At the airport, go to the check-in, show them your ticket, give them your baggage and collect your
__________, which will show your seat number, boarding time and gate number.
5. At the reception, give the receptionist your __________. This shows that you have booked and paid
for your room, and also shows that breakfast is included in the price.
6. When a customer buys a package holiday, the tour operator will often send __________s to the
airline, the hotel, etc, to pay for the holiday.
7. European Union residents visiting other European Union countries can get free or reduced-cost
medical assistance if they have a __________with them.
8. You should always have __________ when you go on a trip, just in case you lose something
valuable, have something stolen or need medical treatment.
9. Some countries will not let foreigners in if their __________ is valid for less than six months. If this
applies to you, you will need to fill in an __________ for a new one.
10. There are two parts to your airline ticket: the __________, which the check-in staff keep, and the
receipt, which you keep with you.
11. When you hire a car, it is very important to read the __________ very carefully before you sign it.
You will also need to show your __________.
18

Documents and paperwork
© Bloomsbury Publishing. For reference see Dictionary of Leisure, Travel and Tourism (0-7475-7222-4).
application form ț baggage check ț boarding pass ț certificate of airworthiness
certificate of seaworthiness ț claim form ț clearance certificate
Customer Satisfaction Questionnaire ț docket ț driving licence
exit visa ț flight coupon ț food hygiene certificate ț Form E111
health declaration form ț hotel voucher ț ID card ț landing card
multiple-entry visa ț passport ț Property Irregularity Report ț receipt
rental agreement ț revalidation sticker ț ticket ț transit visa
travel insurance ț travel voucher ț vaccination certificate ț work permit
12. In a lot of countries, you need to carry an __________ at all times, so that you can prove who you
say you are.
13. Before you start a job in another country, it is usually essential to obtain a __________.
14. All aircraft must have a __________ before they are allowed to fly. Similarly, a ship must have a
__________ before it is allowed to sail.
15. Goods that go from one country to another have to be accompanied by a __________ to show that
they have been passed by customs.
16. Some countries may require foreign visitors to have a __________ that shows they are immune to
certain diseases that they could catch in that country before they will let them in. Others may ask to
see a __________ to show that visitors are in good health and free from contagious diseases.
17. If an airline loses a passenger's baggage, they will ask him to fill in a __________, describing the
item of baggage and its contents. The passenger should give this form, together with his
__________ (which shows that his baggage was checked in by the airline) to a member of the
ground crew.
18. In many countries, a restaurant needs to have a __________ to show that it is meets national
standards of cleanliness.
19. Travel companies often ask their guests to fill in a __________ at the end of their holiday so that
they can find out if they need to make any changes or improvements to the way they operate.
20. If you have something stolen while on holiday and want your insurance company to replace it, you
will need to fill in a __________ describing what was stolen and how much it was worth.

21. When you buy something, you should always ask for, and keep, the __________ in case you need to
return it.
22. When the hotel takes a delivery of something, it is important to check the accompanying
__________ to make sure that everything the hotel ordered is there.
23. If an airline passenger decides to change her flight times or another aspect of her flight, it is not
always necessary to give her a new ticket. Sometimes a __________ is placed on her original ticket
to show that a change has been made.
24. This is a __________, which means that you can enter and leave the country as many times as you
like during a set time period.
25. Some countries require travellers to have an __________ before they let them leave the country.
19
© Bloomsbury Publishing. For reference see Dictionary of Leisure, Travel and Tourism (0-7475-7222-4).
Use the words and expressions in the box to complete the text.
The Four Winds holiday resort in Hibiscus Bay is one of the island's biggest 1.__________, with an excellent
record of treating its 2.__________ fairly. It pays generous 3.__________ (which are above the government's
set 4.__________) and offers other 5.__________ and fringe 6.__________, such as free meals, free dental and
medical care, and paid 7.__________ of up to 4 weeks a year. The resort is an 8.__________ employer, and
makes a concerted effort to avoid any kind of 9.__________. It will employ staff from other countries provided
they have a valid 10.__________ .
The resort has both 11.__________ staff (those who work all day for five or six days a week) and
12.__________ staff (those who only work for three or four hours a day, or just two or three days a week).
Everyone receives a 13.__________ which lists his or her 14.__________ and responsibilities. These are usually
15.__________ for a period of 3, 6 or 12 months, although some are 16. __________. The resort also has a
number of 17.__________ workers that it employs from time to time (usually when a specific job needs doing).
It likes all its staff to be 18.__________ twenty four hours a day in case it suddenly needs them. All staff
members 19.__________ to a line manager (for example, head of housekeeping, head of catering, etc), and
they in turn answer to the main hotel manager. Most of the work in the resort is 20.__________ (usually during
the 21.__________ holiday period from May through to October), although it does keep some 22.__________
staff on the books all year.
For most 23.__________ staff (waiters, receptionists, bar staff, etc), the resort operates a

24.__________ system: these are the 25.__________ from 6 am to 2 pm, the 26.__________ from 2 pm to
10pm, and the 27.__________ from 10pm to 6am. 28.__________ staff (those in the office, for example) can
take advantage of the 29.__________ system, which means that they can start and finish when they like, as
long as they work a certain number of hours each week (although there is a 30.__________ between 11am
and 1pm when everybody must be present). Animators and other entertainment staff work on a
31.__________ system, working from 9am to 1pm, and then again from 6pm to midnight. Everybody has
twenty minutes of 32.__________ for every three hours they work, in addition to a 45-minute lunch
33.__________ (if their hours coincide with lunch). If anybody is asked to work more than the hours they are
contracted to work, they receive 34.__________ pay (usually time-and-a-half, but they get 35.__________ if
they work on public holidays).
We're a little 36.__________ at the moment. If you would like a job, fill in this 37.__________ form and we can
arrange for you to have an 38.__________ with the 39.__________ manager. Do you have any 40.__________
in the hospitality trade?
20
Employment
© Bloomsbury Publishing. For reference see Dictionary of Leisure, Travel and Tourism (0-7475-7222-4).
afternoon shift ț allowed time ț application ț back-of-house
benefits ț break ț casual ț contract ț core-time ț discrimination
double time ț duties ț employees ț employers ț equal opportunities
experience ț fixed ț flexitime ț front-of-house ț full-time
interview ț leave ț minimum wage ț morning shift ț night shift
on call ț open-ended ț overtime ț part-time ț peak ț permanent
personnel ț report ț rewards ț salaries ț seasonal ț shift
short-handed ț split-shift ț work permit

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