Tài liệu Năng suất và chất lượng ( Productivity and Quality ) doc

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Phỏng vấn tuyển dụng vị trí Năng suất và chất lượng
Productivity and Quality
Stt English VietNamese
01
Define productivity.
02
How is productivity measured?
03
What are the principles behind
continuous improvement?
04
Looking only at output and costs,
under what circumstances would
productivity fall?
05
Looking only at output and costs,
under what circumstances would
productivity rise?
06
Name some of the means by which
productivity can be improved.
07
What steps can be taken to insure
quality in any operation?
08
What are the objectives behind

"Quality Circles"?
09
What is "Total Quality Management" or
"TQM"?
10
What measures would you implement
to encourage employee involvement in
a quality improvement program?
11
What is "benchmarking" and what are
the benefits of benchmarking?
12
What is ISO 9000 and how can it
support our quality efforts?