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Tài liệu Guide to Retaining Employees docx

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Guide to Retaining Employees
Connecting vs. Disconnecting

Back to Menu
connecting

disconnecting
help

listen

share

credit

be fair

casual

accept

consult

interact

build on

dialogue

take turns


cooperate

appreciate

paraphrase

self-disclose

use empathy

collaboration

acknowledge

deal as equals

guess and test

use "I" language

imaging along with

nogotiate decisions

use approximate thinking

take responsibility for self


use "you" and "they" language


punish self and others
insist on correctness
reinforce hierarchy
use status symbols
require obedience
demand precision
let prejudice rule
be authoritarian
mistreat/abuse
make fun of
enjoy perks
be formal
dominate
interrupt
discount
compete
threaten
repress
control
shame
ignore
blame
reject
react
nag

Content Author/Owner: Lisa Stilwell-LF
Last Revised on 7/03/00 by Lisa Miller-LN
Retention Limit: Until Superseded

Copyright © 1999, Procter & Gamble, All rights reserved.

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