Guide to Retaining Employees
Connecting vs. Disconnecting
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connecting
disconnecting
help
listen
share
credit
be fair
casual
accept
consult
interact
build on
dialogue
take turns
cooperate
appreciate
paraphrase
self-disclose
use empathy
collaboration
acknowledge
deal as equals
guess and test
use "I" language
imaging along with
nogotiate decisions
use approximate thinking
take responsibility for self
use "you" and "they" language
punish self and others
insist on correctness
reinforce hierarchy
use status symbols
require obedience
demand precision
let prejudice rule
be authoritarian
mistreat/abuse
make fun of
enjoy perks
be formal
dominate
interrupt
discount
compete
threaten
repress
control
shame
ignore
blame
reject
react
nag
Content Author/Owner: Lisa Stilwell-LF
Last Revised on 7/03/00 by Lisa Miller-LN
Retention Limit: Until Superseded
Copyright © 1999, Procter & Gamble, All rights reserved.