Tài liệu How to Develop Better Human Relations docx

How to Develop Better Human Relations


Frequently the difference between a really successful manager and an average manager is
skill in handling human relationships. In the simplest sense, good human relations consist of
people getting along well together.


1.
Work well with others. Treat others with importance because everyone wants to be
recognized and appreciated. Think, speak, and act with the other person's interest and
point of view in mind.


2.
Allow others to have a difference of opinion. Be willing to listen to new ideas and
consider other's suggestions. Avoid a "know-it-all" attitude. When you make mistakes,
be frank in admitting them.


3.
Learn to say No" sympathetically.


4.
Ask for help, but don't demand it, and be very clear in exactly what you need help with.
Make the importance of your project clear to others who are involved. Avoid undue
pressure.


5.

When requesting help, try to praise people in advance. People tend to do what is
expected of them. If you treat them as if they can't do much, they may not be inclined to
try very hard. If they realize that you're expecting a great deal of them, they may try to
live up to your expectations.


6.
Be friendly. Be pleasant, agreeable, and tactful in your dealings with others. Try to
demonstrate a genuine liking for people.


7. Maintain emotional maturity. Keep an even temper, maintain an objective outlook, and
avoid emotional outbursts. Learn to accept constructive criticism and suggestions
gracefully without being sensitive.


Source: Health Care Coaching Inventory Tool Notebook and CBA to on-boarding new R&PD employees
by J. Alden, P. Fisher, H. Hicks, Y. Igarashi, J. Ostendorf, W. Patterson, J. Rosborough, J. Shulman, J. Warr, and
D. Wermeling