English for business management

 

NGHE AN PEOPLE’S COMMITTEE
NGHE AN COLLEGE OF ECONOMICS

A TERM PAPER 

Subject:
English for Business Management
Management
Fullname:
 Student Code:
Code:
Class:

July , 2021


 

Examiner 1

Result:

Examiner 2

Total:


 

TABLE OF CONTENTS

Contents
PART I. INTRODUCTION.............
INTRODUCTION..........................................
.........................................................................1
............................................1
PART II. MINI TEST................................................................................................3
I.

Circl
Circlee th
thee bes
bestt ans
answer
wer fr
from
om A, B, C or D to co
complet
mpletee the foll
following
owing

sentences.................................................................................................................3
II. Say if the followin
following
g sentenc
sentences
es are True or False...
False........

..........
..........
..........
..........
...........
................
............6
..6
PART III. WRITING.............................
WRITING..........................................................
..............................................................
......................................7
.....7
LIST OF REFERENCES........................
REFERENCES....................................................
.................................................................
.....................................10
10


 

LIST OF IMAGE
Image 1: The photo when I wen
wentt on a business trip outside of Hanoi
Hanoi...............1
Image 2: This is the ccenter
enter of Anh S
Son
on district, N

Nghe
ghe An provinc
provincee...................2


 

PART I. INTRODUCTION

My name is Long and I am twenty eight years old. and I am a student at nghe
an college of economics at the moment. Currently I am working at Phuc Son
Voluntary Drug Rehabilitation Facility, Anh Son District. Now I live in Anh Son
District, Nghe An Province.

Image 1: The photo when I went on a bu
business
siness trip outside of Hanoi
Hanoi

1


 

 

Image 2: This is the ccenter
enter of Anh Son district, Ng
Nghe
he An province

I have a large family with five people. I have two sisters and one brother. My
sister is older, and my brother is smaller than me. My mother is a farmer. This is
also my parents' main occupation. My father is a wonderful man, he is quite tall,
handsome and quite friendly. My mother is a pretty gentle person, loyal and always
worried about my family. Mom's special feature is that she cooks very well. For 
me, everyone in the family is great
When it comes to hobbies, I can be a person who enjoys painting. I think my
life would be boring without painting. I started learning to draw Painting helps me
feel lost and tired. I can sit all day in my room and draw whatever I want. Painting
helps me relieve stress and love life more. Seeing the different vibrant colors makes
m akes
me feel like my life – filled with color. Painting is a part of me.

2


 

To describe my personality, I can say that I am a hard worker and have
gained many skills over the years. My teachers and friends also say that I am a
creative individual. Besides, people say that I am very active and energetic, so they
love me very much. As for
f or my weakness, maybe I believe when standing in front of 
a crowd or do not know how to create many social relationships. As for my
 professional level is not good, my computer skills are limited, and my foreign
language ability is still weak.   In the future, I will try to improve my weaknesses
and improve my computer skills to develop myself better.
PART II. MINI TEST
I.

Circle
Circle the
the best
best answe
answerr from
from A, B, C or D to comple
complete
te the
the followi
following
ng senten
sentences.
ces.

1. ………a
………are
re the p
peop
eople
le who ccoor
oordin
dinate
ate and o
over
versee
see th
thee wor
work
k of oth

others
ers so th
that
at
organizational goals can be accomplished
A. Shareholders

 B. Managers

B. C
C.. Employees

D. Presidents

2. The……
The………….con
…….consist
sist of the boa
boards
rds of direct
directors
ors and the chi
chief
ef excut
excutive
ive offic
officers
ers
A. Top-level management 

C. Middle-level management

B. Lower-level management

D. Representatives

3. The bo
board
ard of di
directo
rectors
rs are th
thee repres
representa
entatives
tives o
off …………………
……………………
…
A.  Shareholders
B. . Managers

C. Board ofdirectors
D. Employees

4. There are………
are………..impo
..important
rtant funct
functions

ions o
off mana
managemen
gementt
A. Th
Thre
reee

C. Five

 B. Four 

D. Six

5. …………
……………in
…inclu
cludes
des def
defini
ining
ng goa
goals,
ls, est
establ
ablish
ishing
ing str
strate
ategie

giess toa
toachi
chieve
eve goa
goals,
ls,
developing plans to integrate and coordinate activities
A.  Planning 

B. Organizing

C. Leading

D. Cntrolling

6. The hum
human
an resou
resource
rce distr
distribut
ibution
ion and aarrange
rrangement
ment is in
includ
cluded
ed

3

 

in…………function
 A. Leading

B. Controlling

C. Planning

 D. Organizing 

7. One of tthe
he steps in the cont
controlli
rolling
ng funct
function
ion is……….
A. Forecasting and p
pre-estimating
re-estimating about the futu
future
re
B. Getting
Getting to kn
know
ow wh
what

at must b
bee done
C. Measu
Measuremen
rementt of actua
actuall perfo
performan
rmance
ce

D. Shari
Sharing
ng the lastest infor
informatio
mation
n with employe
employees
es
8. A mana
manager
ger oft
often
en has tto
o play a rrole
ole of a…
a………….in
……….in his org
organiz
anization
ation

A. Figurehead 

B. Leader

C. Liaison

D. monitor  

9. The lleader…
eader………..h
……..his
is emp
employe
loyees
es for a bet
better
ter w
work 
ork 
A. F
Fo
orces

B. Leads

D. Gets

C. Motivates

10.In the

the ……
………………
…………rol
role,
e, a man
manage
agerr has a ne
netwo
twork
rk of co
conta
ntact
ct out
outsid
sidee the
organization from whom he can get valuable information
A.Monitor

B. Disseminator

C. Spokesperson  D. Liaison

11. Th
Thee manager as a…………..serves as a nerve centre in the
organizationand keeps a tab on all types of information coming.
A. Leader 

C. Monitor

 B. Figurehead 

D. Negotiator  

12. According to Robert L. Katz, a manager needs three following essential
skills:
A. Technical skill, human skill and communicative skill
 B. Technical skill,
skill, human sk
skill
ill and conceptu
conceptual
al skill 

C. Human skill, communicative skill and conceptual skill
D. Technical skill, communicative skill and conceptual skill
13. Conceptual skill is more needed by………..
A. Lower-level management

C. Top-level managemen
management 
t 

B. Middle-level management

D. All of them

4


 

14. The acti
action
on plan of a compa
company
ny for his buildin
building
g competi
competitive
tive adv
advantag
antagee
and increasing its triple bottom line over the long-term is called…………..
 A. Strategy

B. Environmental scanning

C. Stra
Strate
teg
gy form
formul
ulat
atiion

D. Stra
Strate
teg
gy com
ompl

pleeti
tio
on

15.. ……
15
…………
……….
…..i
.iss the
the mo
moni
nito
tori
ring
ng,, ev
eval
alua
uati
ting
ng an
and
d di
diss
ssem
emin
inat
atin
ing
g of 

information from internal and external environtment to key people within
the organization
A. Strategy formulation

B.
B. Environmental
 Environmental scanning 
scanning 

C. Strategy implimentation

D. Evaluation and control

16. The task
task of focusing on recruit
recruitment
ment of, management
management of and p
providing
roviding
for people working in an organization is called…………………………
A. Strategicmanagement
C. Quality management

 B. Human resource
resource management 
D. Environmental management

17.. The…
17

The………o
……off all
all orga
organi
niza
zati
tion
on de
depe
pend
ndss on th
thee qu
qual
alit
ity
y of pe
peop
ople
le it
employs
 A. Success

B. Failure

C. Survival

D. Loss

18. …………..skills involve the ability to work well with other people both
individually and in group

 A. Human

B. Con
once
cep
ptua
tual

C. Te
Tech
chn
nic
icaal D. Com
ommu
mun
nic
icaati
tiv
ve

19. A…………spreads the important bits of information to the concerned
employees of the organization
A. Monitor

B. spokesperson

C. Disseminator  D. Leader 

20. The skills managers use to think and to conceptualize about abstract and
complex situations is called……………….

A. Technical skill

B. Human skill

C. Communicative skill

 D. Conceptual skill 
skill 

5


 

II.

Say if the
the follo
followi
wing
ng sen
senten
tences
ces are
are True
True or Fals
False
e

1. Bein

Being
g a figurehe
figurehead
ad in a firm, the man
manager
ager must perform
perform a lot of rou
routine
tine du
duties
ties
as a symbolic head. T
2. In the rol
rolee of leade
leader,
r, the man
manage
agerr force
forcess his or her emplo
employee
yeess for work as
well
we
ll as lead
leadss them
them

an
and
d take

takess them
them in th
thee di
dire
rect
ctio
ion
n whic
which
h is bet
bette
terr for 
for 

themselves and organization. F
3. Bei
Being
ng the monit
monitor
or in an organ
organiza
izatio
tion,
n, the manag
manager
er recei
receives
ves a lot of inter
internal
nal

information of the organization T
4. Every o
organi
rganizatio
zation
n has its ow
own
n inter
internal
nal or ext
external
ernal d
disturb
isturbances
ances T
5. Th
Thee acti
action
on plan
plan of a co
comp
mpan
any
y wh
whic
ich
h crea
create
tess co
comp

mpet
etit
itiv
ivee adva
advant
ntag
agee an
and
d
increases its bottom line over the long term is called the strategy.T
6. The strat
strategic
egic man
manageme
agement
nt only requ
requires
ires the anal
analysis
ysis of outs
outside
ide envi
environtme
rontment
nt
of the firm.F
7. An
Anot
othe
herr

req
requi
uire
reme
ment
nt of stra
strate
tegi
gicc ma
mana
nage
geme
ment
nt pro
proce
cess
ss is th
thee de
desi
sign
gn of 

 policies and plans to fulfil the firm’s objectives
8. We use
use en
envi
viro
ronm
nmen

enta
tall sc
scan
anni
ning
ng proc
proces
esss in orde
orderr to ma
mast
ster
er in
inte
tern
rnal
al an
and
d
external elements that affect the firm’s future T
9. Stra
Strateg
tegy
y for
formul
mulati
ation
on is a pro
proces
cesss in whic
which

h lon
long-t
g-term
erm plan
planss are deve
develop
loped,
ed,
corp
co
rpor
orat
atee mi
miss
ssio
ions
ns an
and
d achi
achiev
evab
able
le ob
obje
ject
ctiv
ives
es are
are de
defi

fine
ned
d an
and
d po
poli
licy
cy
guidelines are set T
10.I
10
.In
n st
stra
ratteg
egy
y form
formul
ulat
atio
ion,
n, stra
strate
tegi
giees aand
nd po
pollic
iciies are imp
mpllem
emen

entted

T

11.Huma
11.H
uman
n res
resour
ource
ce man
manage
agemen
mentt dea
deals
ls wit
with
h the fun
functi
ction
on of rec
recrui
ruitme
tment
nt of,
mana
ma
nage
geme
ment

nt o
off an
and
d pr
prov
ovid
idin
ing
g fo
forr th
thee em
empl
ploy
oyee
ees.
s.

T

12.Hu
12
.Huma
man
n reso
resourc
urcee ma
mana
nage
geme
ment

nt is us
usua
uall
lly
y de
dete
termi
rmine
ned
d by th
thee em
empl
ploy
oyee
eess
themselves.

F

6


 

13.Hu
13
.Huma
man
n res
resou

ourc
rcee ma
mana
nage
geme
ment
nt on
only
ly me
ment
ntio
ions
ns to th
thee ad
admi
mini
nist
stra
rati
tion
on an
and
d
training the employees within an organization.

F

14.Utilizing
14.Util
izing human resources effective

effectively
ly means using the skills and abil
abilities
ities of 
employees effectively.
15.The human resource management does not deal with searching right people
for the right job.

F
PART III. WRITING

Write an essay about 500 words or more to discuss the following topic: What
would you do to create the comfort to work for your employees if you were a
manager in a company?

To su
surv
rviv
ive,
e, de
deve
velo
lop
p an
and
d wi
win
n in th
thee fi
fier

erce
ce co
comp
mpet
etit
itio
ion
n in th
thee ma
mark
rket
et,,
ente
en
terp
rpris
rises
es ar
aree al
alwa
ways
ys lo
look
okin
ing
g to im
impr
prov
ovee th
thei

eirr la
labo
borr ca
capa
paci
city
ty an
and
d bu
busi
sine
ness
ss
efficiency. Therefore, as a leader and manager, it is imperative to understand the
 psychology and desires of employees in your organization. Therefore, the issue of 
creating motivation for employees is increasingly concerned in enterprises in our 
country today. As a business manager, I would like to give my points on the issues
that create motivation and comfort for my employees with the following solutions.
One of the possible solutions is to praise and say encouraging words to
workers who perform well on their jobs. If this is done, those who have already
given satisfying results for their jobs will feel more confident and put effort into
their next work task. In addition, many other employees in the company will feel
more challenging and work harder to perfsorm well as their colleagues.
Another effective way is to reduce the working hours of employees. Most
 people are under pressure and stressed due to long working hours, which causes
their productivity to decline. It is strongly believed that workers will work harder to
increase their work output if they have sufficient time to relax and less stress.
7

 

In addition, it is necessary to ensure that employees are fully paid, providing
they have a salary that is suitable for their dedication to the business. Enterprises
should apply time-based salary work associated with business results to encourage
employees to try and improve the quality of work. In summary, salary and bonus
are a strong motivation for employees.
  An
Anot
othe
herr ef
effe
fect
ctiv
ivee so
solu
luti
tion
on is to bo
boos
ostt em
empl
ploy
oyee
ee mo
mora
rale
le th
thro
roug

ugh
h
extracurricular activities. Getting bored with your current job after a long time
working is inevitable. At this time, the cohesion between employees is one solution
that motivates employees that are often focused on and applied by businesses.
Businesses can organize parties, travel, and extracurricular activities to interact and
understand each other better. From there, create cohesion with each other at work.
If employees can play and chat together, it will help their spirit be comfortable and
help them quickly contact each other at work. In many companies, the relationship
 between colleagues is also a problem that is not easy to solve. When going out,
eating together, people have time to relax and chat more easily.
One of the ways to boost morale and motivate employees cannot be ignored
is to build responsibility for employees. Let them see their role in the work. If they
don't, how will it affect everyone? Only then will the employees have a sense of 
self-discipline and responsibility in their work.
Thee la
Th
last
st bu
butt no
nott th
thee le
leas
astt so
solu
luti
tion
on is to cr
crea
eate

te a st
stro
rong
ng bo
bond
nd wi
with
thin
in a
company. Generally, unity is regarded as an extremely important factor if people
want to achieve something. Furthermore, people seem to work harder and do better 
in a peaceful working atmosphere, and there is no argument between staff or the
employer.
Forr bu
Fo
busi
sine
ness
sses
es,, hu
huma
man
n is a si
sign
gnif
ific
ican
antt in
inpu
putt co

cost
st fo
forr th
thee de
deve
velo
lopm
pmen
entt
strategy of the company. Thus, for their businesses to survive and develop with the
8


 

cu
curr
rren
entt ma
marke
rkett ec
econ
onom
omy,
y, ma
mana
nage
gers
rs mu
must

st kn
know
ow ho
how
w to ex
expl
ploi
oitt an
and
d us
usee th
thei
eir 
r 
compan
com
panies
ies'' hum
human
an res
resour
ources
ces pro
proper
perly.
ly. To inf
influe
luence
nce and use hum
human

an res
resour
ources
ces
ration
rat
ionall
ally
y and effective
effectively,
ly, it is nec
necess
essary
ary to sat
satisfy
isfy the nee
needs
ds of mat
materi
erial
al and
spiritual benefits for employees. In other words, it is essential to have measures to
motivate employees at work. To stimulate materially and spiritually, employees can
fully play their internal resources at work and bring the highest profits to the
enterprise.

9


 

LIST OF REFERENCES
1. Douglas Last (May 6, 2021).  How to Motivate Your Employees.

Webpage: />Webpage: />
Access

date: [20/10/2021].
2. Su
Susa
san
n M. Hea
Heath
thfi
fiel
eld
d (Mar
(March
ch 01, 202
2021)
1)..  How Great Managers Motivate
Their Employ
Employees.
ees. Web
Webpag
page:
e: Access date: [20/10/2021].
managers-motivate-their-employees-1918772
3. Il
Ilya

ya Po
Pozi
zin
n (M
(May
ay 5, 2
202
020)
0).. 14 Highly Effective Ways to Motivate Employees.
Webpage:

/>
motivate-employees.html.. Access date: [20/10/2021].
motivate-employees.html

10