English for business management

NGHE AN PEOPLE’S COMMITTEE
NGHE AN COLLEGE OF ECONOMICS

A TERM PAPER

Subject:
English for Business Management
Fullname:
Student Code:
Class:

July , 2021


Exxaammiinneer 1

Result:

Exxaammiinneer 2

Total:


TABLE OF CONTENTS
Contents
PART I. INTRODUCTION..................................................................................................................................................... 1
PART II. MINI TEST.................................................................................................................................................................... 3
I.

Circle the best answer from A, B, C or D to complete the following

sentences....................................................................................................................................................................................... 3
II. Say if the following sentences are True or False...................................................................... 6
PART III. WRITING..................................................................................................................................................................... 7
LIST OF REFERENCES..................................................................................................................................................... 10


LIST OF IMAGE
Image 1: The photo when I went on a business trip outside of Hanoi ..........................1
Image 2: This is the center of Anh Son district, Nghe An province................................. 2


PART I. INTRODUCTION
My name is Long and I am twenty eight years old. and I am a student at
nghe an college of economics at the moment. Currently I am working at Phuc
Son Voluntary Drug Rehabilitation Facility, Anh Son District. Now I live in Anh
Son District, Nghe An Province.

Image 1: The photo when I went on a business trip outside of Hanoi

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Image 2: This is the center of Anh Son district, Nghe An province
I have a large family with five people. I have two sisters and one brother.
My sister is older, and my brother is smaller than me. My mother is a farmer.
This is also my parents' main occupation. My father is a wonderful man, he is
quite tall, handsome and quite friendly. My mother is a pretty gentle person,
loyal and always worried about my family. Mom's special feature is that she
cooks very well. For me, everyone in the family is great
When it comes to hobbies, I can be a person who enjoys painting. I think my

life would be boring without painting. I started learning to draw Painting helps me
feel lost and tired. I can sit all day in my room and draw whatever I want. Painting
helps me relieve stress and love life more. Seeing the different vibrant colors
makes me feel like my life – filled with color. Painting is a part of me.

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To describe my personality, I can say that I am a hard worker and have
gained many skills over the years. My teachers and friends also say that I am a
creative individual. Besides, people say that I am very active and energetic, so
they love me very much. As for my weakness, maybe I believe when standing in
front of a crowd or do not know how to create many social relationships. As for
my professional level is not good, my computer skills are limited, and my
foreign language ability is still weak. In the future, I will try to improve my
weaknesses and improve my computer skills to develop myself better.

PART II. MINI TEST
I. Circle the best answer from A, B, C or D to complete the following sentences.

1. ………are the people who coordinate
organizational goals can be accomplished
A.. Shhaarreehhoollddeerrs

B. C. Emmppllooyyeeees

2. The………….consist of the boards of directors and the chief excutive officer
A. Top-level management
B.. Loowweer-leevveel maannaaggeemmeennt
3. The board of directors are the representatives of ……………………

A. Shareholders
B.. . Maannaaggeerrs
4. There are………..important functions of management
A.. Threree
5. ……………includes defining goals, establishing strategies toachieve
goals, developing plans to integrate and coordinate activities
A. Planning

B. Orrggaanniizziinng

C. Leeaaddiinng

D. Cnnttrroolllliinng

6. The human resource distribution and arrangement is included
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in…………function
A. Leeaaddiinng B. Coonnttrroolllliinng

C.

D. Organizing

Plannnniinng

7. One of the steps in the controlling function is……….
A.

Forecasting and pre-estimating about the future

B.

Getting to know what must be done

C.

Measurement of actual performance

D.

Sharing the lastest information with employees

8. A manager often has to play a role of a………….in his organization

A. Figurehead

B. Leeaaddeer

C. Liiaaiissoon

D. moonnitoor

9 The leader………..his employees for a better work
.
A. Foorrccees
B. Leeaadds
C. Motivates

D. Gets

10.In the ………………role, a manager has a network
of contact outside the
organization from whom he can get valuable information
A..Moonniittoor B. Diisssseemmiinnaattoor
Sppookkeessppeerrssoon
D. Liaison
11.

C.

The maannaaggeer as a………………....seerrvvees as a neerrvve

ceenntre in thhe organizationand keeps a tab on all types of information
coming.

A. Leader

B. Figurehead

C. Moonniittoor

D. Neeggoottiiaattoor

12. According to Robert L. Katz, a manager needs three following
essential skills:
A. Technical skill, human skill and communicative skill
B. Technical skill, human skill and conceptual skill
C. Human skill, communicative skill and conceptual

skill D. Technical skill, communicative
C. Top-level management
skill and conceptual skill 13.
D. Alll of thheem
Conceptual skill is more needed
by……….. A. Lower-level management
B. Miiddddlle-leevveel maannaaggeemmeennt


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14. The action plan of a company for his building competitive advantage
and increasing its triple bottom line over the long-term is called…………..

A. Strategy B. Environmental scanning C. Strarateteggy
formulatation D. Strarateteggy compleetitioon

15. ……………..is the monitotoring, evaluating and disseminatatining of
information from internal and external environtment to key people within

the organization
A. Strategy formulation B. Environmental scanning C.
Sttrraatteeggy immpplliimmeennttaattiioon D. Evvaalluuaattiioon annd
coonnttrrool

16. The task of focusing on recruitment of, management of and providing
for people working in an organization is called…………………………

A. Strategicmanagement

B. Human resource management
A. Success
C. Quuaalliitty maannaaggeemmeennt
D.
Ennvviirroonnmmeennttaal maannaaggeemmeennt

17. The………of all organizazation depends on the qualalitity of people
it employs
B. Faaiilluurre

C. Suurrvviivvaal D. Loss

18. …………..skills involve the ability to work well with other people
both individually and in group
A. Human

B. Concepptutuaal

C. Technnicicaal D. Communnicicaatitivve

19. A…………spreads the important bits of information to the
concerned employees of the organization
A. Moonniittoor

B. sppookkeessppeerrssoon
D. Leader

C. Disseminator

20. The skills managers use to think and to conceptualize about

abstract and complex situations is called……………….
A. Teecchhnniiccaal skkiilll

B. Huummaan skkiilll


C. Communicative skill

D. Conceptual skill

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II.Say if the folllowing sentences are True or False

1.

Being a figurehead in a firm, the manager must perform a lot of

routine duties as a symbolic head. T
2.

In the role of leader, the manager forces his or her employees for

work as well as leads them and takes them in the direrectctioion whicich
is better for themselves and organization. F
3.

Being the monitor in an organization, the manager receives a lot of

internal information of the organization T
4.

Every organization has its own internal or external disturbances T

5.

The action plan of a company whicich creaeatetes competetititivive

advantage and increases its bottom line over the long term is called the
strategy.T

6.

The strategic management only requires the analysis of outside

environtment of the firm.F
7. Another requirement of straratetegigic management process is the
design of policies and plans to fulfil the firm’s objectives
8.

We use environmentatal scanning process in order to master

inteternal and external elements that affect the firm’s future T
9.
Strategy formulation is a process in which long-term plans are developed,
corprpororatate missssions and achievable objectctives are defined and policy

guidelines are set T
10.In strarategy formulatation, straratetegigiees and pollicicies are implemented T

11.Human resource management deals with the function of recruitment of,
management of and provididining for the employeeees. T
12.Human resource management is usualllly determined by the employees
thheemmsseellvvees.. F

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13.Human resourcrce management only mentntions to the admininiststraration and
trraaiinniinng thhe emmppllooyyeeees wiithiin an orrggaanniizzaattiioon..

F

14.Utilizing human resources effectively means using the skills and abilities
of employees effectively.
15.The human resource management does not deal with searching right people

foor thhe riigghht joob.. F
PART III. WRITING
Write an essay about 500 words or more to discuss the following topic: What
would you do to create the comfort to work for your employees if you were a
manager in a company?
To survive, develop and win in the fierce competition in the market,
enterprises are always looking to improve their labor capacity and business
efficiency. Therefore, as a leader and manager, it is imperative to understand the
psychology and desires of employees in your organization. Therefore, the issue of
creating motivation for employees is increasingly concerned in enterprises in our
country today. As a business manager, I would like to give my points on the issues
that create motivation and comfort for my employees with the following solutions.

One of the possible solutions is to praise and say encouraging words to
workers who perform well on their jobs. If this is done, those who have already
given satisfying results for their jobs will feel more confident and put effort into
their next work task. In addition, many other employees in the company will feel
more challenging and work harder to perfsorm well as their colleagues.
Another effective way is to reduce the working hours of employees. Most
people are under pressure and stressed due to long working hours, which causes
their productivity to decline. It is strongly believed that workers will work harder to
increase their work output if they have sufficient time to relax and less stress.
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In addition, it is necessary to ensure that employees are fully paid,
providing they have a salary that is suitable for their dedication to the
business. Enterprises should apply time-based salary work associated with
business results to encourage employees to try and improve the quality of
work. In summary, salary and bonus are a strong motivation for employees.
Another effective solution is to boost employee morale through
extracurricular activities. Getting bored with your current job after a long time
working is inevitable. At this time, the cohesion between employees is one solution
that motivates employees that are often focused on and applied by businesses.
Businesses can organize parties, travel, and extracurricular activities to interact
and understand each other better. From there, create cohesion with each other at
work. If employees can play and chat together, it will help their spirit be
comfortable and help them quickly contact each other at work. In many companies,
the relationship between colleagues is also a problem that is not easy to solve.
When going out, eating together, people have time to relax and chat more easily.

One of the ways to boost morale and motivate employees cannot be

ignored is to build responsibility for employees. Let them see their role in the
work. If they don't, how will it affect everyone? Only then will the employees
have a sense of self-discipline and responsibility in their work.
The last but not the least solution is to create a strong bond within a
company. Generally, unity is regarded as an extremely important factor if
people want to achieve something. Furthermore, people seem to work harder
and do better in a peaceful working atmosphere, and there is no argument
between staff or the employer.
For businesses, human is a significant input cost for the development strategy
of the company. Thus, for their businesses to survive and develop with the
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current market economy, managers must know how to exploit and use their
companies' human resources properly. To influence and use human
resources rationally and effectively, it is necessary to satisfy the needs of
material and spiritual benefits for employees. In other words, it is essential to
have measures to motivate employees at work. To stimulate materially and
spiritually, employees can fully play their internal resources at work and bring
the highest profits to the enterprise.

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LIST OF REFERENCES
1.. Doouuggllaas Laasst (MMaay
6,
20021)..
Motivate
Your

Employees.

How to

Webpage: />
Acccceesss

date: [20/10/2021].
2.

Susasan M. Heaththfifieleld (March 01, 2021).. How Great Managers

Motivate

Their

Employees.

Webpage:

Access date: [20/10/2021].
3. Ilya Pozizin (May 5, 2020).. 14 Highly Effective Ways to Motivate
Employees.

Weebbppaaggee: Access date: [20/10/2021].


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