SEMINAR TOPIC INSTRUCTIONS ON HOW TO CREATE AN ACCOUNT AND INCURRED EXPENSES (shopee tiki lazada sendo)

SIMINAR TOPIC

Lecturer: Phạm Hồng Thanh
Course's code: BUS1104E - Name: E-Commerce
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SHOPEE (Thu Phượng)

INSTRUCTIONS ON HOW TO
CREATE ACCOUNT AND

TIKI (Thảo Nguyên)

LAZADA (Kim Ngọc)

EXPENSES WILL BE INCURRED
WHEN USING THE SERVICE

SENDO (Hoàng Phong)

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SALES REGISTRATION GUIDE
ON SHOPEE

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Step 1: Sign up for a Shopee account

Step 2: Steps to open a store on Shopee

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Step 1: Sign up for a Shopee account

Go to Shopee.vn website , click on the Register button in the top right bar.

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Step 2: Steps to open a store on Shopee

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Step 2: Steps to open a store on Shopee

01
Set up a

02
Shipping settings

03
Payment setup

04
Other settings

stall
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Step 2: Steps to open a store on Shopee
#1. Set up a stall

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Step 2: Steps to open a store on Shopee
#2. Shipping settings

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Step 2: Steps to open a store on Shopee
# 3. Payment setup

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Step 2: Steps to open a store on Shopee
# 4. Other settings

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What kind of selling fees does Shopee
have?

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Types of sales surchagrge on Shopee

01

02

03
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Payment fee

Fixed fee (Shopee Mall)

Service fee

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Payment methods

01

Payment fee

Free borne by the Seller

Credit / Debit Card or
Installment Plan by Credit Card
Payment on delivery (COD)

This is the fee for sellers when they have a successful purchase on
Shopee

2%

Domestic ATM card (internet banking)
AirPay wallet
Shopee wallet

02

0%

Fixed fee (Shopee Mall)

Fixed fee is the percentage of commissions charged on successfully
completed orders of Shopee Mall

Calculation

Flat Fees (Excluding 10% VAT) = Total order value x category Flat Rate Percentage

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03

Service fee

Service fee is applied to Sellers participating in “Freeship Xtra Free Shipping
Package” and “Xtra Cashback Voucher Package”

Service fee calculation

5% (VAT included) of the selling price (up to VND 10k) per product for
regular shops

Your favorite Shopee Mall / Shop seller will incur lower fees

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Assumption number when opening a store on Shopee app
Assume that you sell 150 orders per month / revenue 82 500 000 VND

Unit: VND

Fee group  

serial

Name fee

Payment method

Total money

Selling fee  

1

Fixed charge  

Free

0

1

Order processing fee  

Free

0

2

Storage charges

Free

0

Operation fee  

 
3

Withdrawal fee  

Free

0

4

Delivery failed

Free

0

5

Support services (stamping, packaging ...)

Free

0

Advertise fee  

1

Promotion fee discount code

3500* 150

525.000

 

2

Product package promotion fee

Free

0

 

3

Product introduction fee

 

4

Fee for marketing solutions

 

 

100.00*30 ngày

3.000.000

 

5

Search for keyword search

E-commerce service fees

 

E-commerce service fees

5% * 550.000 * 150

4.125.000

total

 

 

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7.650.000

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SALES REGISTRATION GUIDE
ON TIKI

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Step 1: Access the registration page



Step 2: Provide basic information

Step 3: Declare the list of goods to be traded

Step 4: Sign a contract with Tiki

Step 5: Take a sales instruction course on Tiki

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Business growth with Tiki

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Step 2: Provide basic information
Business Information

Contact information

Note: All documents as above are submitted as scanned copies and Tiki only accepts pdf, word, excel image files with
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limited size.

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TYPES OF SALES FEES ON TIKI

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01
Booth fee

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02
Selling fee

03
Operation fee

04
Penalty Fees

05
Advertising costs

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01

02

Booth fee

These are the costs charged when Vendor creates and operates its

Selling fee

Are the fees that you have to pay Tiki to handle incurred orders

store.




Store maintenance fee: 0 VND

Store upgrade fee: Not applicable



Payment fee: 1%/product



Management fee for installment activities: 3%/product



Fixed fees, Tiki Warehouse Model (ODF) and Tiki Warehouse Model (FBT) Discount Fee are
as follows:

Category 1

Fashion

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Category 2

Men’s and Women’s
Fashion

Category 3

Discount fee

Fixed fee/ roduct

Clothes

6.0%

10.000VND

Underwear, pajamas, swimwear:

5.0%

10.000VND

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03

Operation fee
The fees you pay when using Tiki's operating services

Order

01

05

Return fee

06

Refund fee

processing

fee

03

Storage fee

Overdue storage fee

02

Pick up fee

04
Exchange - pay - warranty fee

07
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03

02

Operation fee

Pick up fee
List of goods

01

Order processing fee



Multi-Channel Sales (MCF)



Tiki Warehouse, Tiki Store, Self-operated models

Product cost /successful delivery

Bulky goods

20.000 VND

Aviation bulky

5.000VND

The first is the delivery fee from Tiki's warehouse to the customer
Weight

Fee (VND)/product

First 0.5 kg (0<...<=0.5 kg)

6.000 VND/0.5kg

Every subsequent 1 kg (1kg<...)

6.000VND/1kg

Multi-Channel Sales (MCF)

The second is the order processing fee in Tiki's warehouse
Weight

Tiki Warehouse, Tiki Store,
Self-operated models

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: 0 VND

Fee (VND)/product

First 3 kg (0<...<=3 kg)

5.000 VND/3kg

Next 7kg (7kg<...<11kg)

4.000VND/1kg

11kg or more (11kg<...)

2.000VND/1kg

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03

Operation fee
05

Return fee

Tiki has not yet charged a delivery fee

03

Storage fee

Tiki still does not charge for the store's product storage fee

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Refund fee
Semi-Operator Model: not applicable
Other models, apply as below table

04

Overdue storage fee

10% of the Goods Sales Price/late pick-up date

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Group

Refund fee

Group 1: Large, bulky goods

20.000 VND / product

Group 2: Small and medium sized goods

0 VND

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