Tài liệu Appendix B: Job Aid – Planning a Data Center Environment doc

Appendix B: Job Aid – Planning a Data
Center Environment
Facilities
Manageable Facilities
Climate control
Fans
Room temperature
Humidity
False ceilings and floors
Protection from dust and contamination
Air scrubbers
Filtering
Airlocks
Attire

Availability
Power
Redundant power supply
Redundant uninterruptible power supplies (UPS)
Diverse grids
Generators
Network
High quality hardware
Redundant networking
Multiple Internet service providers
Natural disaster
Location
Seismic racks
Fire suppression

2 Appendix B: Job Aid – Planning a Data Center Environment

Physical Security
Restrict access
Physical facility
Configuration information
Administration tools
Documentation
Locks
Doors
Gated areas
Airlocks
Clean rooms
Cages
Smart cards and biometric devices
Fingerprints
Retina
Other security devices
Video cameras
Electronic motion detectors
Security alarms
Guard patrols
Staffing on site 24 hours a day, 7 days a week

Process
Security
Admitting personnel
Admitting hardware
Functional testing
Admitting software
Testing for viruses

Testing for compatibility
Analysis
Capacity planning
Performance monitoring
System tuning

Appendix B: Job Aid – Planning a Data Center Environment 3

Change Management
Change management process
Identify issue
Justification for change
Approval for change
Test change
Document change
Implement

Documentation
Technical history
Original purpose
Original configuration
Process manual
Day-to-day operations
Implementing a new process
Changing a current process
Management of processes
Change control log
Current state
History of changes
What was changed?

When was it changed?
Why was it changed?
What are the test results?
What impacts might be expected from change?
Who made the change?
Who approved the change?
Microsoft® Operations Framework process model

Technology
Hardware
Software
Testing
4 Appendix B: Job Aid – Planning a Data Center Environment

People
Management, Operations, and Support Staff
Organizational structure
Find and retain highly skilled staff
Training
Communication channels
Redundancy
Microsoft Operations Framework team model

Culture
Executive commitment
Emphasize process
Justification
Consider impacts to all parts of company
Manage data center as a whole