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Module 2: Solution Design Using the
MSF


30 Module 2: Solution Design Using the MSF



Module overview

Module 3: A Services-based
Approach to Solution Design
Module 4: Business Solution
Conceptual Design
Module 5: Business Solution Logical
Design
Module 6: Beginning Physical
Design
Module 1: Course Overview
Module 2: Solution Design Using the
MSF
Module 7: Selecting Solution
Technologies
Module 8: Solution Design and the
Component Object Model
Module 9: Designing Solutions with
Microsoft Technologies
Module 10: Completing the Physical
Design
Module 11: Designing the


Presentation Layer
Module 12: Intro duction to Functional
Specifications
Designing Business
Solutions
Design Overview
Activity 2.1:
Identifying Design
Principles
MSF Design Process
Activity 2.2: Identifying
Design Phases
Benefits of the MSF
Design Process
Review
Module 2: Solution Design
Using the MSF
Module 2: Solution Design Using the MSF 31



!
!!
! Overview
"
Design Overview
"
Activity 2.1: Identifying Design Principles
"
MSF Design Process

"
Activity 2.2: Identifying Design Phases
"
Benefits of the MSF Design Process
"
Review
In this module
In this module


Designing solutions to today’s complex business challenges should not be left
to chance or to a haphazard approach. Instead, a flexible process, or framework,
can guide your solution design and avoid the issues associated with rigid
methods.
The Microsoft
®
Solutions Framework (MSF) describes a flexible and adaptable
process that helps guide project teams by using several models. In this course,
you will learn about two of these models, the MSF Process Model for
Application Development and the MSF Application Model.
In this module, you will learn about the conceptual, logical, and physical design
phases and how they relate to the MSF Process Model. In module 4, you will
learn about the MSF Application Model.
After completing this module, you will be able to:
"
Describe the role of design in developing effective solutions to business
challenges.
"
Describe the MSF Process Model for Application Development.
"

Explain the roles of the conceptual, logical, and physical design phases in
the design process.
"
Explain the benefits of using the MSF Process Model for Application
Development.

Slide Objective
To provide an overview of
the module topics and
objectives.
32 Module 2: Solution Design Using the MSF



!
!!
! Design Overview
In this section
In this section
"
Business Solution Design
"
A Well-Designed Solution
"
Cost of Fixing a Poorly Designed Solution
"
Cost of Not Fixing a Poorly Designed Solution




Slide Objective
To provide an overview of
this section.
Module 2: Solution Design Using the MSF 33



Business Solution Design
"
Identifying the business challenge to be addressed
"
Analyzing the challenge for possible solutions
"
Determining the optimal solution for the challenge
"
Describing the solution so that it can be understood by
all stakeholders
"
Documenting the solution design so that it can be
implemented by using the appropriate technologies


Designing a solution is a process that includes several steps. Although the steps
are sequential, they overlap and influence each other.
Before beginning design, you must first identify the challenge. After identifying
the challenge, you analyze the information for possible solutions. From these
alternative solutions, you must select the one that is optimal, based on the
business requirements.
After you have identified the optimal solution, you must describe it in such a
way that all project stakeholders understand it.

The final step of the design process is to document the solution design so that it
can be developed, implemented, and deployed.
Slide Objective
To provide a high-level
description of the process
that the students will be
going through for the next
five days.
Lead-in
You will be learning the
details of the design process
in the remainder of this
course. A high-level
overview of business
solutions design includes
the following steps.
34 Module 2: Solution Design Using the MSF



A Well-Designed Solution
"
Useful
$
Solves the business problem
$
Enables delivery of information, services, and products
"
Usable
$

Enables and enhances productivity
$
Is intuitive and error-free
"
Desirable
$
Is cost-effective
$
Is flexible, scalable, and maintainable


Developing a successful solution requires the design to be useful, usable, and
desirable. If the design does not exhibit these attributes, neither will the
solution. And if initial deployment of a solution is not successful, it will have to
be fixed at an additional expense to the customer.
Slide Objective
To provide the basis for
evaluating a solution design.
Lead-in
A good design should not be
measured by its use of
technology but by whether
the solution is useful,
usable, and desirable.
Module 2: Solution Design Using the MSF 35



Cost of Fixing a Poorly Designed Solution
100

80
60
40
20
Envisioning
Planning
Developing Stabilizing
Relative Cost
Project Phase


Successful software development entails an ongoing process of discovery about
the problem domain. Yet poor decision-making and top-down schedule
pressures often force development teams to take shortcuts, which runs counter
to doing the proper analysis, validation of customer requirements, and overall
product design required for a successful project. This perilous behavior usually
results in expensive design changes that occur late in the life cycle of the
project.
Investment in the cost of quality can appear to be counterproductive to
management goals. Preventive techniques — such as ongoing design reviews,
inspections, configuration management, user validation, and skill development
— might appear to add additional project overhead and slow progress. All these
techniques, however, when applied pragmatically, allow project teams to deal
effectively with changes and help to prevent design flaws from entering the
final release of the product.
Abundant industry data proves that when organizations make such quality
investments, they enjoy lower development costs, higher customer satisfaction,
and more time and resources to focus on producing other innovative business
solutions.
Slide Objective

To show the exponential
costs of fixing a design
defect later rather then
earlier.
Lead-in
It is much easier to fix a
design defect when it is
merely a sentence in your
specification rather than a
malfunction after the
solution has been deployed.
36 Module 2: Solution Design Using the MSF



Cost of Not Fixing a Poorly Designed Solution
"
Money
"
Time
"
Productivity
"
Morale
"
Reputation


An organization incurs major costs when a design fails to solve the business
problem. The project itself sustains losses in the form of time, resources, and

money. Depending on the type of application, this design failure could result in
a business not being competitive with other organizations that have developed
well-designed applications for their business functions.
A poorly designed project also has hidden costs, including the opportunity costs
involved in developing the application. Personnel who could have been
working on other applications or projects have been unavailable, and money
that could have been used for other projects, business investments and
expansion, or even employee compensation has been spent on an inadequate
project. Every dollar that goes into a project is a dollar that cannot be spent
elsewhere.
For the organization’s Information Technology (IT) department, the costs can
include the wasted resources of developers, technicians, and engineers;
inefficient use of computer hardware, software licenses, and network
bandwidth; and potential damage to the image of the IT department.
Finally, consider the personal and political costs incurred by the participants in
the failed project. Whenever a large-scale project is deemed a failure within an
organization, all personnel associated with that project may carry its stigma,
regardless of the role they may have played in it.
Removing a design flaw from an organization’s production system involves
much more than shipping the organization an updated release of the system.
Business operations are disrupted, customers are dissatisfied, and employee
morale (and effectiveness) is lowered as a consequence. These expenses are
insidious, and their cost to the organization is often many times higher than the
initial cost of developing the system.
Slide Objective
To show that there are
potentially even greater
costs if the design defect is
not fixed.
Lead-in

Not only are there costs
associated with fixing a poor
design, but there are also
costs associated with not
fixing it.
Module 2: Solution Design Using the MSF 37



Activity 2.1: Identifying Design Principles


In this activity, you will consider the design of a common item and identify the
features of the item that illustrate principles of good design and the features that
might be considered design flaws.
After completing this activity, you will be able to:
"
Demonstrate an understanding of the characteristics of good design.

Slide Objective
To introduce the activity.
38 Module 2: Solution Design Using the MSF



!
!!
! MSF Design Process
In this section
In this section

"
Three Phases of Design
"
Conceptual Design
"
Logical Design
"
Physical Design
"
Relationship Among Design Phases
"
Design Phases in MSF Process Model


The second phase of the MSF Process Model is composed of three design
phases: conceptual design, logical design, and physical design.
In this section, you will learn about the three phases of design and how they
relate to each other and to the MSF Process Model.
Slide Objective
To provide an overview of
this section.
Module 2: Solution Design Using the MSF 39



Three Phases of Design
"
Iterative evolution from high level of detail to low level
of detail
"

Each phase represents a different view of the solution
$
User’s perspective: conceptual design
$
Project team’s perspective: logical design
$
Developer’s perspective: physical design
PhysicalConceptual Logical


The solution-design process is evolutionary; it evolves from a nebulous idea at
a high level of detail to a tangible entity.
For example, building design starts with sketches of the proposed structure.
These drawings provide a view of the building for the client and might contain
floor plans, cutaways, and other figures. This view corresponds to conceptual
design. The conceptual design starts with what the business and users require
and results in a set of models that communicate these requirements.
The sketches of the proposed structure are followed by architectural plans, also
known as blueprints. This phase in the architectural process combines the
client’s requirements with the architect’s knowledge. Detailed drawings allow
for communication with contractors and other parties.
This view of the architectural process corresponds to logical design.
Finally, the contractor’s plans are drawn up for the builder, adding detail to the
architect’s plans to make adjustments for the physical environment of the site
and materials available to build the building. These plans direct the construction
activities and add greater detail for individual subcontractors.
This view corresponds to physical design. During this phase, real-world
constraints of technology are applied to the logical model, including
implementation and performance considerations. At this point, real resources,
costs, and schedule can be estimated.

Slide Objective
To introduce the concept of
the three design phases.
Lead-in
The MSF Design Process
consists of three phases.
40 Module 2: Solution Design Using the MSF



Conceptual Design
The goal in conceptual design is to identify business requirements
and to understand what users do and what they require
Conceptual Design
Logical Design
Physical Design
Components,
User Interface, and
Physical Database
Services and Objects,
User Interface, and
Logical Database
Scenarios


During conceptual design, you define the challenge and solution in terms of
scenarios that reflect business requirements. You should view the problem from
the perspectives of the customer, the user, and the business — not from a
technology perspective.
Slide Objective

To provide an introduction to
the conceptual design
phase of the MSF Design
Process.
Lead-in
The first phase, conceptual
design, is about gathering
and understanding
information about the
business and the users.
Module 2: Solution Design Using the MSF 41



Logical Design
Conceptual Design
The goal in logical design is to lay out the organization of the
solution and the communication among its elements
Logical Design
Scenarios
Physical Design
Components,
User Interface, and
Physical Database
Services and Objects,
User Interface, and
Logical Database


During logical design, you start to identify the details of the solution. The

logical design describes the structure of the solution, which helps manage the
solution's complexity.
In this phase, you take the business problem identified in the scenarios of
conceptual design and develop a model of the solution. The model includes
business objects and services, user interface prototypes, and logical database
design.
You should view the challenge and the solution from the perspective of the
project team. This phase is crucial, as it is the transformation of the design from
the conceptual to the physical.
You can begin logical design as soon as the conceptual design provides a good
understanding of the business and of the user.
Slide Objective
To provide an introduction to
the logical design phase of
the MSF Design Process.
Lead-in
The second phase, logical
design, uses the scenarios
of conceptual design as
inputs for creating the
logical models of the
solution.
42 Module 2: Solution Design Using the MSF



Physical Design
Conceptual Design
Logical Design
Physical Design

The goal in physical design is to apply real-world technology
constraints, including implementation and performance
considerations, to the logical design
Components,
User Interface, and
Physical Database
Services and Objects,
User Interface, and
Logical Database
Scenarios


During physical design, you apply real-world technology constraints, including
implementation and performance considerations, to the outputs of logical
design.
The models of logical design are used to design components, user interface
specifications, and physical data store design.
You should view the solution from the perspective of the developers and define
the solution's services and technologies. During physical design, you begin
considering the best way to implement the solution and the appropriate tools to
use.
Physical design begins after the logical design has provided enough information
for physical design decisions to be made.
Slide Objective
To provide an introduction to
the physical design phase of
the MSF Design Process.
Lead-in
The third phase, physical
design, uses the structures

defined in logical design to
create a description of the
solution in such a way that
the solution required can be
developed.
Module 2: Solution Design Using the MSF 43



Relationship Among Design Phases
"
A phase can begin when the project team agrees that
sufficient information exists
"
Outputs from one phase are inputs for the next phase
"
Design effort iterates across phases
"
A phase baselines when the primary effort is shifted to
the next phase
"
Each phase is equally important


Some design process models and methodologies are rigid, prescribing precisely
when and how to accomplish each step. In contrast, the MSF advocates a
flexible, iterative process that includes conceptual, logical, and physical design.
A design phase does not have to end in order for the next design phase to start.
You can begin a phase as soon as enough information from the previous phase
is available. In addition, each phases provides information to both the following

and previous phases. This is the iterative aspect of the process.
When the project team is ready to shift its primary effort to the next phase, the
current phase is baselined. The team reaches consensus on the output of the
phase and agrees that it is ready to move forward.
Slide Objective
To describe how the three
phases are interrelated,
iterative, and equally valued.
Lead-in
Now that we understand
that there are three phases,
let’s look at their relationship
to each other.
44 Module 2: Solution Design Using the MSF



Design Phases in MSF Process Model
Vision
Approved
Vision
Approved
Project Plan
Approved
Project Plan
Approved
Physical Design
Baseline
Logical Design
Baseline

Conceptual
Design Baseline
Conceptual Design
Logical Design
Physical Design


The starting point and endpoint for each design phase are intended to be
flexible. It is possible to start planning the design (and possibly even
developing the physical elements of the project) while still constructing the
vision of the project; however, some sequencing occurs. You should start
conceptual design before you begin logical design. Likewise, you should start
logical design before moving on to physical design. Similarly, the conceptual
design has to baseline, or stabilize, before the logical design can be baselined,
before the physical design can be baselined, and before the deliverables can be
baselined.
Slide Objective
To position the MSF Design
Process in the context of the
MSF project life cycle, the
MSF Process Model for
Application Development.
Lead-in
As you would expect, design
is a major part of the
project-planning process.
Module 2: Solution Design Using the MSF 45




Activity 2.2: Identifying Design Phases


In this activity, you will start applying the principles of conceptual, logical, and
physical design by associating design steps with these phases.
After completing this lab, you will be able to:
"
Demonstrate your understanding of the conceptual, logical, and physical
design phases of the MSF Design Process.

Slide Objective
To introduce the activity.
46 Module 2: Solution Design Using the MSF



!
!!
! Benefits of the MSF Design Process
In this section
In this section
"
Consensus of Design
"
Completeness of Design
"
Traceability of Design
"
Flexibility of Design



Now that you have learned about the design process embodied in the MSF
Process Model for Application Development, you can learn about the benefits
that this process provides.
In this section, you will learn about the benefits of using the MSF Design
Process for designing business solutions.
Slide Objective
To provide an overview of
this section.
Module 2: Solution Design Using the MSF 47



Consensus of Design
The MSF Design Process considers multiple perspectives
of the solution:
"
Business
"
Customer
"
Users
"
Project team
"
Developers


The increasing size and complexity of information systems require a process for
defining and controlling the interfaces and the resulting integration of all the

constituent parts of a system. This complexity is compounded by the fact that
many individuals and groups are involved in building a system. These
contributors usually require different sets of information in order to understand
and make successful use of the design.
The entire project team is involved at some level in understanding,
documenting, and communicating the user’s requirements. Cooperation among
peers and users results in a set of realistic and consistent expectations, a more
appropriate and complete set of requirements, and ultimately a better solution.
Slide Objective
To show that the MSF
Design Process helps to
achieve consensus of
design by considering the
input of multiple sources, all
of which have a stake in the
implementation of the
solution.
Lead-in
The MSF design process
helps to build consensus for
the design by making sure
that the key stakeholders —
the people that care about
the solution — prov ide input
into the design.
48 Module 2: Solution Design Using the MSF



Completeness of Design

The MSF Design Process includes all aspects of the
solution:
"
User interface
"
Application logic
"
Data storage
"
Implementation technology
"
Physical constraints


As you will learn throughout this course, there are several aspects of a solution
that must be included in the design to have the project succeed.
The primary aspects to include in the design of a business solution address the
issues of user requirements, business requirements, solution requirements,
technology selection, and the constraints under which the solution must operate.
Slide Objective
To inform students of the
characteristics of complete
design that are part of the
MSF Design Process.
Lead-in
Since a solution is
composed of several parts,
you want to make sure to
design each part of the
solution.

Module 2: Solution Design Using the MSF 49



Traceability of Design
The MSF Design Process provides:
"
User-centric approach to ensure technology alignment
with the business solution
"
Ability to trace requirements through to physical
specification
"
Ability to trace features back to original requirements
"
Visibility that requirements are met


When developing applications that solve business problems, you should keep in
mind the principle that the business need drives the application development. At
any stage in the design process, the current state of the design should be directly
traceable to the originating business problem.
To achieve this traceability, the conceptual design is driven by the development
of scenarios. These scenarios are a direct representation of the user’s view of
the solution to a specific business problem. A conceptual view places the
emphasis on solving a business problem and deriving a solution that conforms
to the needs and interests of the users and the business at large.
Logical design derives business objects and their related services directly from
these scenarios. If the objects and services related to a scenario change, it is an
indication that iteration through the scenario should be performed. A logical

view of the solution provides a basis for evaluating different physical options. It
also formalizes an understanding of the solution for the project team.
A physical view maps the solution onto units of distribution, which, in the case
of MSF, consist of components. Again, the components should be directly
traceable to the originating logical business objectives and through them to the
conceptual scenarios. The physical design also focuses on capitalizing on
existing infrastructure and technologies to minimize risk and shorten
development cycles.
Slide Objective
To provide students with the
characteristics of traceability
that are part of the MSF
Design Process.
Lead-in
A traceable design is one in
which each feature can be
traced back to a business or
user requirement.
50 Module 2: Solution Design Using the MSF



Flexibility of Design
The MSF Design Process enables:
"
Rapid adaptation to change through iteration
"
Parallel design efforts through phase overlap
"
Guided innovation through evolution



Flexibility in a design process enables you to adapt your design to unexpected
or unforeseen changes. This flexibility is a key part of the MSF Design Process.
It is not necessary to fully complete one design phase before beginning the next
phase. The process is iterative, and work in each phase can take place in
parallel.
The goal is to drive the solution to completion based on decision-making in an
environment in which complete information is not available.
Slide Objective
To provide students with the
advantages of a flexible
design process and how the
MSF enables that flexibility.
Lead-in
Since business
requirements or goals may
change rather quickly, it is
crucial to have a design
process that can adapt to
changes.
Module 2: Solution Design Using the MSF 51



!
!!
! Review
In this section
In this section

"
Guidelines
"
Review Questions
"
Looking Forward



Slide Objective
To reinforce module
objectives by reviewing key
points.
Lead-in
In this section, you will learn
some practical guidelines for
practicing the concepts of
this module, and you will
test yourself on your
understanding of those
concepts.
52 Module 2: Solution Design Using the MSF



Guidelines
To design a successful solution, you should:
"
Understand the business
"

Address and solve the business challenge
"
Communicate effectively with the project team and with
the users
"
Balance innovation and discipline through
each iteration


When you begin the process of solution design, you naturally want to be
successful and design a solution that meets all expectations. By learning what
the business goals are and by gaining an understanding of the business
processes and environment, you will be able to design a solution that aligns
with those goals, processes, and environment.
It is also crucial to solve the business challenge and not get sidetracked by
technology or features. Remember that the solution — including the technology
used — is there to support the business, not the other way around.
Communication is always a key aspect of any group project. When any team
has a common goal that is understood by all team members, that team has a
better chance of success. In the process of communicating with the project
team, it is also important to communicate with all stakeholders in the project,
including the users.
Slide Objective
To present some general
guidelines related to the
information in this module.
Lead-in
The following are some
general guidelines to
consider.

Module 2: Solution Design Using the MSF 53



Review Questions
"
Describe the role of design in developing effective
solutions to business challenges
"
Describe the MSF Process Model for Application
Development
"
Explain the roles of the conceptual, logical, and
physical design phases in the design process
"
Explain the benefits of using the MSF
Process Model


1. What are the three phases in the design process advocated by Microsoft?
Conceptual, logical, and physical.


2. When does physical design begin?
After logical design begins and has provided sufficient information for
the project team to start the physical design.


3. Which of the design phases represents the perspective of the user?
The conceptual design phase.



4. What are two benefits of the MSF Design Process?
Any two of the following: consensus, completeness, traceability,
flexibility.


Slide Objective
To reinforce module
objectives by reviewing key
points.
Lead-in
The review questions cover
some of the key concepts
taught in this module.

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