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Activity 3.2: Identifying Sources of
Information
You deal with information on a daily basis at work and at home. Most likely,
you turn to specific sources for different types of information. This section
provides a simple framework for looking at sources of information within a
business. As you complete the activity, reflect on the sources you use at work.
As a class, you will generate examples of sources of information that you would
investigate for the Ferguson and Bardell, Inc. case study.
Remember that there are both formal and informal sources of information.
Formal sources, such as company policies, are developed by an organization.
Individuals and groups develop informal sources to help them do their jobs,
such as a checklist for a task.
Objectives
After completing this activity, you will be able to:
!
Generate a list, based on the three sources of information, from which to
gather information on a business challenge.

Before You Begin
This activity consists of individual tasks and class discussion.
Materials
To complete this activity, you will need the Ferguson and Bardell, Inc. case
study in Appendix 1.
Time to complete this activity: 10 minutes followed by a 5-minute class
discussion
18 Activity 3.2: Identifying Sources of Information




Exercise 1: Identifying Sources of Information
!
Develop a list of sources of information
1. Review the information in the Ferguson and Bardell, Inc. case study.
2. In the following table, list examples for each source of information. You
will discuss your results in a class discussion.

Sources Examples

Artifacts


1.

2.

3.

4.



Systems


1.

2.

3.


4.



People


1.

2.

3.

4.





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