SPEAKING, Listening, Reading, writing.

LESSON 1 :
A: Hello, do you know the …family?
B: Yes, they are my neighbors.
A: I want to know some information about their family. Can you help me?
B: Of course.
A: Umm, How many people are there in their family?
B: There are … members. That is …, … years old, is a….
A: About their relatives (card 1,2,3,6)/ Marital status?(card 4,5)
B: They have…
A: Do they have pets?
B: No, they don’t/ yes, they have…
A: Thank you so much.
B: You’re welcome.
LESSON 2 and 7:
A : Good evening , Linh
B : Good evening , Tam
A : For you, who would be a ….?
B : I think …… are…, and they….
It’s my opinion. What about you?
A : I think it will be a person that….
B : I know what you mean
A : OK. Good bye and see you later.
*True/ good friend: -Trustworthy (They offer us caring, honest feedback, even when it might
hurt)
- Good listener (A good friend ... asks questions and truly listens to the
answers)
- Supportive ( When you have a dream you want to accomplish, they will
encourage
motivate you towards it.)
- Caring (A good friend cares about your well-being. Even if they don’t
always agree with every decision you make, a friend should be empathetic and try to

understand your perspective.)
*Good co-worker: -Attentive ( A good coworker shows their colleagues that they are fully
listening and that what they're saying is valuable.)
- Creative (When coworkers know you're creative, they will likely ask for
your input on different projects.)
- Helpful (A good coworker offers useful advice and tries to help their
team problem-solve.)
-Kind-hearted (Employees enjoy working with someone who is genuinely
nice and caring)
*Good boss: -Supportive (No-one wants to work with a difficult or uncaring boss. A good
boss is one who is kind, helpful, caring and compassionate.)
-Decisive (Leaders who make decisions with speed and conviction might not
always get things right, but they’ll be able to keep their organization moving forward.
-Clear vision (Bosses who communicate the company’s vision, mission and
strategic goals clearly to their employees will find their workforce to become more engaged
and productive.)
- Recognize efforts (A good boss always finds an opportunity to acknowledge and
recognize the good work done by employees.)


*Team leader: -Confident in the Team (An effective team leader is confident in his abilities,
as well as confident in the abilities of his team members)
-Fair and Kind (A quality team leader treats team members fairly. He is
consistent with rewards and recognition, as well as disciplinary action)
-A Clear Communicator (Quality verbal and written communication skills
allow leaders to present expectations to team members in a way workers can understand.)
*Good spouse: -Share a strong emotional connection(Sharing a strong emotional connection
with the spouse is one of the key characteristics of a good partner.)
-Respect (Love is about more than the warm and happy way you feel around
your partner – but one of the top qualities of a good spouse is respect.)

- They are your best friend
*Good teacher: -Good listener( Teachers that are skilled in listening often pick up on what
isn’t being said, such as any anxieties a student may have, and can then help the student build
their skills and confidence levels)
-Adaptable (Effective teachers need to be able to work in a constantly
evolving environment and adjust their teaching methods when necessary)
-Engaging( Being able to engage students with humor and creative lessons is
an important part of what makes someone a good teacher)

LESSON 3 :

A: Hello, I'd like to check-in, please. My name is… I had a reservation on
email
B: Yes, I have your reservation. May I have your…
A: Here you are. By the way, is there a…..?
B: (Answer)
A: Thanks, and I want to know if….
B: (Answer). Can I have your credit card, please?
A: Sure
B: Thank you, let me confirm this for you. You have a … room for … nights.
Check-out date will be October 15. Can you fill the form?(2) I want to
know if a queen-size bed is ok?(3)
Is there anything more I can do for you?
A: I don’t think so, thank you.
B: You’re welcome. Enjoy your stay.
LESSON 4 :
SPEAKING CARD :
Hotel clerk : Front desk, How can I help you ?
B : Hi, I just checked in. There are some problems with my room. My room number is…..
Hotel clerk : Oh, sorry to hear that. What are the problems ?

B : Well I think there’s a problem with the….Can you send someone to fit it ?
Hotel clerk : Ok, I’ll get someone to come and look at it right away.
B : Oh, I am going out now ? Can you tell them they’ll come tomorrow ?
Hotel clerk : OK. Do you have any more problems ?
B : I want to ask…….
Hotel clerk : Ah, yes….
B : Thank you. And one more thing…..
Hotel clerk : First…….


B : Oh…
A : Thank you for your patience.
Example : SPEAKING CARD 4 :
Hotel clerk : Front desk, How can I help you ?
A : Hi, I just checked in. There are some problems with my room. My room number is 105.
Hotel clerk : Oh, sorry to hear that. What are the problems ?
A : Well I think there’s a problem with the internet in my room, it keeps stopping. There’s
something wrong with the connection. Can you send someone to fit it ?
Hotel clerk : Ok, I’ll get someone to come and look at it right away.
A : Oh, I am going out now ? Can you tell them they’ll come tomorrow ?
Hotel clerk : OK. Do you have any more problems ?
A : There’s an air-conditioner in my room.
It’s very hot in the room.
Hotel clerk : Can you find the deal on the wall ? It’s normally near the light switch.
A : Oh, I see it. Sorry I only look near the air-conditioner.
Hotel clerk : Yeah It’s a bit confusing. Do you need anything else? Do you need a taxi ?
A : Oh yes, of course. I need to find a cash machine first.
Is there one around here ?
Hotel clerk : First, you turn right out of the hotel, and cross the road, there’s another hotel.
Then go

past it and turn right. The cash machine is right there.
A : Yes, I get it. I will get some money first and go back for a taxi. Thanks very much.
B : Thank you for your patience.
LESSON 5 :
** Use the map above to give directions to the place you are talking about.
A : Hi, sorry to bother you a bit. Can you ask me a few things because I just got here
traveling.
B : Yes, of course.
A : …..Now, I want......How to get there?
B : Uhm...you look at the direction my hand is pointing……
A : Oh, I see it…..
B : It’s opening hours are….
A : It's great to hear that.
I want to ask more….. (Things you can buy or do there, Price , Additional services)CARD 1
(Ticket,Things you can see or do there, Additional services )CARD 2
(Kinds of drinks served, Things you can do or see there,
Price,Additional services)-3
B : …..
A :.....
B :....

LESSON 6 and 8 :
A: Hi, how are things going?
B: Well, I think I need to …


A: Hmm, you could…..
B: That’s a good idea/ I don’t really like that idea
A: Something else you should do is….
B: I think I could do that, thank you

LESSON 9:
Interviewer: Hello, I’m …
You: Hi …, nice to meet you
Interviewer: How are you doing?
You: I’m fine, thank you
Interviewer: Are you ready?
You: Yes, I am
Interviewer: As you know, we are looking for a … This job requires you…..
You: Ok, I got it
Interviewer: So, what are your strengths? Why should we hire you?
You: I am very …, and I have…
Interviewer: Do you have previous work experience?
You: Yes, I have…
Interviewer: That’s great. Do you have any questions?
You: Yes, I want to know about working days and hours.
Interviewer: We work … days a week, from … to … And the salary you will receive
is….
Do you still have any questions for me?
You: No, I believe that I fairly understand the job. I hope to have the chance to work
for you.
Interviewer: John, nice meeting you. Thank you for coming.
You: Nice meeting you too.
LESSON 10 :
A : Good morning, Nhi . Long time no see !
B : Good morning , Lĩnh.
A : How is your … doing?
B: Well, I’ve made some changes.
A : Can you tell me what your ideas are? I will add my comments to help you.
B: The ….. will ….

A: That’s a great idea!
B: The main reason is that it ….
A: Uhm...I think …. also should …. It will help to …
B: Yes. I know what you mean .
A : Good luck !
B: Thank you
*Airline:- Hire famous people for influencer marketing =>Influencers have a lot of
fans
 Give passengers specific points for each travel=>Have more loyal customers
*Employment: -Use Artificial Intelligence in recruitment process =>It’s labor-saving
and time-saving
- Prevent bullying and workplace harassment=>Create a safe working
environment


*Restaurants: -Provide contactless ordering and delivery=>Ensure safety during the
pandemic
-Offer a varied menu=> Customers have different demands

LESSON 11 :
A : Hey, Nhi. How’s it going ?
B : Hi, Linh ! Good. How are you ?
A : Great ! I used to know you went to …. to travel.
So, what are some of the things I need to know when I am in ….. ?
B : Ok,
LESSON 12 :

LESSON 13 :
LESSON 14 :
N : Hello, what are you doing?

L : Hi I was sitting at a book and drinking a glass of juice.
N : Can I talk with you? Do you know ….?
L : Yes you can . Uhmm, I do know a little about …..
N: She/he is my cousin. She/he always wanted to( hopes).
L ; I don't know if … likes … as much as she/he loves ….
N: No, she/he doesn't ….
L: Oh is that so. I think she/he will …( thinks)
N: Yea that’s right. She/he is…. What about your …..?
L : About …? Uhm... She/he wants to …
N: How fun, so what does she/he not think will do?
L : She/he doesn't think that she/he will ….
N: Oh, May their dreams and wishes come true.
L : Yes, I hope so too.

LESSON 2 :
1. How would you describe yourself ?
- Hi, I will describe myself for you to understand me better.
- Looking at me, you will surely think that I am a lively, lovely person because people
around me often tell me that.
- My favorite subjects are literature and English.
- My hobbies are cooking and reading books. Some of my favorite genres are
detective, history, and art.
- In my spare time, I also take an online teacher skills course.


- In the future, I will try to accumulate more experience to pursue my dream of
becoming a better teacher and more successful in teaching.
2. Do you enjoy meeting new people ?
- That's right, there's a lot of excitement when you meet new people.
- Especially, I like to meet foreign friends because they have a lot of new things to

exchange, giving me the opportunity to learn while chatting such as culture,
language, opinions, interests, ..
- There's a new kind of feeling that comes to me, every time I meet someone new.

LESSON 3 :
1. What influences people's choice of hotels ?
- Uhm.. I think everyone will have a different choice.
- In my opinion the choice should have several factors like the location of the hotel or
the room rate and the amenities available like air conditioning, TV, lockers etc. .
- Some people want to stay at a hotel near the city center or the airport for easy
travel.
- Others choose an affordable place, perhaps a motel, to minimize travel costs.
- Ratings and reviews on the Internet are also a matter of the most consideration
today.


2. Why do some people not like staying in hotels ?
- In my opinion, some people don't like staying in hotels for a few reasons.
- The number one reason is probably that they don't feel comfortable enough in an
environment with so many strangers and strangers living in.
- Another reason could be that they don't have enough privacy at the hotel.
- And also, the hotels are usually in the city centers with traffic congestion and noise.

LESSON 4 :
1. Do you think customer's complaints will improve products or services ?
- Yes, I think customer feedback is insight into what is working well about my product
or service and what should be done to make the experience better.
- Because their feedback helps us to ensure that the final product will actually meet
their expectations, solve their problems and fulfill their needs.
- And we will keep customers for a long time.

2. What things do people often complain about in your country ?
- For example, in the city where I am studying, the locals here often complain about
the weather.


- In the summer it is very hot and humid everyone feels tired, so people often talk
about how it was that day and how they estimate it to be cooler.
- People also talk about social issues a lot, especially traffic congestion.
- Almost every time anyone goes out at rush hour, they complain.

LESSON 5 :
1. What are the advantages of living in your hometown ?
- Uhm.. I think there's a lot of value in living in this city.
- And I guess the most obvious thing is that it is very developed and convenient like
hospitals, schools, parks, libraries and even shopping malls.
- Another advantage is that the public transport that most people travel every day
such as taxis and buses is also very convenient.
2. Would you say your hometown is a good place to live ? Why ?
- Yes, definitely.


- My hometown offers all the modern facilities, job opportunities and then nice
environment and communication systems someone can expect from a town.
- Apart from that, the people are nice and friendly.
- We have got some nice educational , hospitals, community centers, better security
and open spaces that make this town a better place to live in.

LESSON 6 :
1. Did you save money when you were a child?
- Yes, I saved money when I was young.

- I have a piggy bank that my parents bought for me to save.
- I always put a small amount of my pocket money into a piggy bank.
- On every special occasion I will smash the piggy bank to save money to buy my
favorite things and I enjoy doing it.
2. What do people in your country save money for?
- I think it depends on the different goals of each person.


- While young people save money to travel or pay for school fees, older people tend
to save money for old age and for their children.
- And most people in my country save money.

LESSON 7 :
1. Do you have a lot of friends?
- No, I don't have many friends.
- But I have a group of very close friends we've been close to since high school until
now.
- Even if they don't go to university, they each have each other from each province.
- But still keep in touch, confide and help each other.
2. Is there anything special about your friends?


- Of course.
- To me, these friends are the kindest people I have ever met.
- They take care of me like family.
- And reliable shoulders to cry on, who never left me when I hit rock bottom.
- Sometimes I feel so lucky to have such friends by my side.

LESSON 8 :
1. How often do you talk to your friends?

- I talk to my friends almost every day, but I don't talk too much because I use
the rest of the time to do my homework.
- On our free weekend we will spend more time talking to discuss how to study
effectively and tell interesting stories.


2. What do you think makes people have a long friendship?

- I think mutual understanding makes people have a lasting friendship.
- If people can tolerate each other's shortcomings and live simply and
straightforwardly, friendships can last for a long time.
- And especially a strong friendship must have trust and loyalty.

LESSON 9 :
1. Do you have any career plans yet?

- Honestly, I want to run my own business someday even though it's different
from their major.
- I am interested in education and I want to open a language school.
- And my wish is to pass the entrance exam to a high school in my hometown.


2. What are some of the important things a candidate should find out before accepting
the job?

- I think we should learn and understand the role and importance to the
business.
- Culture and working environment.
- Salary, conditions of employment, designation and benefits.

- Team and boss. And have to learn how to work-life balance.

LESSON 10 :
1. Why do some people decide to set up their own business?

- Sometimes people start their own businesses because they have new ideas to
implement.
- Moreover, it is passionate and they feel confident enough to understand their
own pros and cons.


- Someone founded to have self-improvement experience.
2. Do you think local businesses are important for a neighborhood? In what way?

- Yes, I think local businesses are essential to a neighborhood mainly because
they contribute to the growing local economy.
- Finally, they also bring innovation to the local community, by creating unique
business opportunities, to meet and help the needs of local people.

LESSON 11 :
1. Do you think it’s important to know about other cultures?

- Yes, I think understanding different cultures allows you to be more open, accepting
and tolerant of others. ...
- Understanding different cultures is not only about appreciating our differences, but
also paving the way to a new world where we all stand together.
2. What do you think is the best way to learn about another culture?