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Cisco:

Enterprise Voice Over Data Design


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Version 6.0

Jun. 17th, 2003















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Note:
Section A contains 102 questions. Section B contains 70
questions. The total number of questions is 172.
Section A
Q. 1 Identify the true statements regarding the Cisco MCS-7825-1133 server?

A. The MCS7825-1133 supports Clustering capabilities for up to 8 servers to be managed as a single
entity
B. The MCS7825-1133 supports Cisco IP IVR software
C. The MCS-7825-1133 is only 1U rack form factor high
D. The MCS7825-1133 does not support redundant hot swap power supplies
E. The MCS7825-1133 does support redundant hot swap power supplies
F. The MCS7825-1133 does not support Cisco IP IVR software
Answer: A, B, C, D
Q. 2 Cisco ___________ provides a scalable IP-based audio conferencing solution that integrates
with Cisco CallManager and allows organizations to bring geographically dispersed people
together into a single conference?
A. Conference Connection
B. Emergency Responder
C. Customer Response Application
D. IP Contact Centre
E. Unity
Answer: A
Q. 3 How many connections does the Cisco Power Patch Panel support?
A. 24
B. 16
C. 1
D. 48
E. 12
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Answer: D
Q. 4 When using the Cisco Multi Site WAN Distributed Call Processing Deployment model, a
H.323 gatekeeper achieves CAC (Call Admission Control) through limiting the number of calls in

or out of specified zones. Assuming you are already in Gatekeeper configuration mode, enter the
unabbreviated IOS command on the Gatekeeper to define the maximum bandwidth permitted in
or out of Zone 1 to cater for 128k?
Answer: bandwidth total zone zone1 128
Q. 5 It is possible to restrict the media resources made available to an IP Phone, by assigning to
the IP Phone a Media Resource Group List that has not been assigned any Media Resource
Groups. True or False?
A. True
B. False
Answer: A
Q. 6 Identify the Cisco Call Processing deployment model, where no local call processing occurs at
the remote sites?
A. Centralized
B. Distributed
C. Campus
D. None of the Above
E. All of the Above

Q. 7 According to the G.114 standard what is the acceptable one-way delay budget to achieve high
quality voice in an integrated network?
A. 150ms
B. 250ms
C. 500ms
D. 20ms
E. 100ms
F. None of the Above
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Answer: A
Q. 8 There is no need to define a DHCP Scope on the DHCP Server to allow IP Phones to obtain
an IP Address, as long as the IP Phones have the address of the TFTP Server.
A. False
B. True
Answer: A
Q. 9 The call preservation feature of Cisco CallManager ensures that an active call will not be
interrupted when a Cisco CallManager fails or when communication fails between the device and
the Cisco CallManager that set up the call. True or False?
A. True
B. False
Answer: A Q. 10 When using the Cisco Distributed Call Processing Deployment model, up to how
many CallManager sites can be interconnected across the WAN?
A. 1
B. 2
C. 3
D. 6
E. 10
F. 100
Answer: F
Q. 11 Which CallManager Administration menu allows the configuration of Enterprise
Parameters?
A. System
B. Route Plan
C. Service
D. Feature
E. User
F. Application
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Answer: A
Q. 12 Identify the False statements regarding Locations?
A. To successfully use Locations, all devices must register with different CallManagers.
B. To successfully use Locations, a single active CallManager is required to maintain CAC.
C. Locations require that all devices register with a single CallManager.
D. To successfully use Locations, the CallManager must know about all devices and be aware of
all call setup, call state and CAC for all devices.
E. Locations are used between clusters at the central site connected to separate remote sites.
F. Three Cisco CallManagers in a cluster can be used providing all phones are registered with
the same CallManager.

Q. 13 The database configuration information is modified on the Subscriber and replicated out to
all Publishers. True or False?
A. False
B. True
Answer: A
Q. 14 What is the Cisco Call Manager cluster recommendation to support up to 2,500 users?
A. 7
B. 4
C. 2
D. 3
E. 1
Answer: C
Q. 15 To determine the overall number of devices a CallManager can support, Identify the name
of the value that each IP Telephony device is allocated.
A. weight
B. user
C. size

D. capacity
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E. resource
Answer: A
Q. 16 Identify the three new CDP fields that the been added for use with IP Telephony?
A. Layer 3 Protocol Address
B. Voice VLAN ID (VVID)
C. Chassis Type
D. Power Field
E. Serial Number
F. Trigger Field
Answer: B, D, F
Q. 17 Identify the true statements regarding Inline Power on Catalyst switches?
A. When using dual Supervisors power management and the port power status is synchronized
across the Active and Stand-by Supervisors.
B. A Power-Deny Syslog message indicates that that the system doesn't have sufficient power to
power a particular port.
C. A Power-Deny Syslog message indicates that the attached device is not an IP Phone and therefore
the switch will not supply power to that port.
D. When using dual Supervisors power management and the port power status is maintained only
by the Active Supervisor.
E. The CatOS command "show port status" will display power status on a per port basis.
Answer: A, B, E
Q. 18 Identify the Catalyst switches that have the capability to trust QOS on ports?
A. Catalyst 6000
B. Catalyst 3524
C. Catalyst 4000

D. Catalyst 5000
E. Catalyst 2900
F. Catalyst 5500

Q. 19 Which of the following IP Phones offers a full-featured, IP-based, full duplex hands-free
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conference station for use in small to medium sized conference rooms?
A. 7935
B. 7910
C. 7960
D. 7914
E. 7940
Answer: A
Q. 20 When Inline power is being used to supply power to an IP Phone, the Catalyst switch sends
a special Fast Link Pulse (FLP) signal down the cable to discover whether or not the attached
device is an IP Phone. True or False?
A. True
B. False
Answer: A
Q. 21 Identify which of the following dial-peer commands is used to configure Cisco CallManager
redundancy in a H.323 gateway?
A. voice-class
B. preference
C. dtmf-relay
D. session-target
E. destination pattern


Q. 22 Identify the unabbreviated CatOS command which sets the amount of power, in watts that
can be provided by the switch to each port?
A. set inlinepower defaultallocation <value>
B. set inline-power default-allocation <value>
C. inlinepower defaultallocation <value>
D. inline-power default-allocation <value>
E. set inline powerallocation <value>
Answer: A
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Q. 23 Identify the modes available when configuring a Catalyst switch port to provide inline
power to attached IP Phones?
A. Auto
B. On
C. Off
D. Deny
E. Enable
F. No Power
Answer: A, C
Q. 24 Identify the Cisco CallManager models that do not offer dual hot-swap hard drives or
redundant hot-swap power supplies?
A. MCS-7815-1000
B. MCS-7825-1133
C. MCS-7835-1266
D. MCS-7845-1400

Q. 25 Which of the following is not an installable component of Cisco CallManager?
A. Cisco CallManager

B. Cisco TFTP Server
C. Cisco DHCP Sever
D. Cisco Messaging Interface
E. Cisco CallManager Web Components
F. Cisco IP VoiceMedia Streamer
Answer: C
Q. 26 Identify the methods available for Starting and Stopping Cisco CallManager?
A. Cisco CallManager Control Center
B. Cisco CallManager Server configuration
C. Windows 2000 Services Control Panel
D. CTL-ALT-DEL from the Cisco CallManager console
E. Remove the power cable from the rear of the Cisco CallManager server
F. The Cisco CallManager server can never be stopped and restarted
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Answer: A, C
Q. 27 Cisco IP Phones have DHCP enabled by default. True or False?
A. True
B. False
Answer: A
Q. 28 Select the IP Telephony Layer that Cisco CallManager belongs to?
A. Infrastructure
B. Clients
C. Call Processing
D. Applications
E. Voice
F. Router
Answer: C

Q. 29 Identify which of the following System parameter changes will require a restart of Cisco
CallManager?
A. CallManager Server IP Address
B. Auto-Registration Partition
C. External phone number mask
D. New Route Group
E. TCP port settings for the Cisco CallManager server
Answer: A, B, C, E
Q. 30 Identify the true statements regarding the relationship between the Publisher and the
Subscriber within a CallManager cluster?
A. The Publisher reads it's local database.
B. If the Publisher is available, Subscribers get their database information from the
A. Publisher.
B. Should the Publisher fail the Subscriber cannot view any database information.
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C. Should the Publisher fail the Subscriber examines it's own local database information.
D. The Subscribers never get their database information from the Publisher, but instead use their
own local database.

Q. 31 Identify the true statements regarding IP Addressing in a CallManager environment?
A. IP Phones can be allocated IP Addresses statically or through DHCP.
B. An IP Phone can receive an address in the same IP subnet as the attached PC.
C. An IP Phone can be allocated to a different subnet to the attached PC.
D. Use network address space from RFC 1918 for IP Phones.
E. Private address space such as network 10.0.0.0 cannot be used for IP Phones.
F. IP Phones and PCs attached to the same switch port must reside in the same IP subnet.
Answer: A, B, C, D

Q. 32 Identify the differences between Call Pickup and Group Call Pickup?
A. Call Pickup allows users to pickup incoming calls within their own group, while Group Call
Pickup allows users to pick up incoming calls within their own group or any other group.
B. Group Call Pickup allows users to pickup incoming calls within their own group, while Call
Pickup allows users to pick up incoming calls within their own group or any other group.
C. Call Pickup allows users to pickup incoming calls within their own group, while Group Call
Pickup allows users to place a call on hold so it can be retrieved from another phone in the
system.
Answer: A
Q.33 Identify the true statements regarding the CallManager database?
A. CallManager 3.1 uses SQL 7.0 Standard Edition + SP 2.
B. CallManager 3.1 uses SQL 7.0 Standard Edition + SP 1.
C. There can be only one Publisher per cluster.
D. There can be multiple Publishers per cluster.
E. All configuration changes are made on the Subscribers.
F. All configuration changes are made on the Publisher.

Q. 34 A Load ID is an executable code image for a device. Identify the types of Loads available?
A. Phone
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B. Gateway
C. Cluster
D. CallManager
E. Region
F. Trunk
Answer: A, B
Q. 35 Identify the features offered by Cisco CallManager Groups?

A. Distributed Call Processing
B. Redundancy
C. Centralized Call Processing
D. Isolated Call Processing
E. Transcoding
F. Conferencing
Answer: A, B
Q. 36 Identify the true statements regarding CallManager Redundancy Groups?
A. A CallManager Redundancy Group is a subset of a cluster.
B. All members of a Redundancy Group are also members of a cluster.
C. All devices in a cluster should be assigned to a single CallManager Redundancy Group.
D. All devices in a cluster should be assigned to multiple CallManager Redundancy Groups.
E. Devices are not assigned to CallManager Redundancy Groups.
F. A Cluster is a subset of a CallManager Redundancy Group.
Answer: A, B, C
Q. 37 Identify the true statements regarding Quality of Service issues?
A. The trust boundary should be set as close to the source as possible.
B. Voice traffic is fixed bandwidth with little latency issues.
C. Data traffic is bursty in nature and extremely sensitive to latency.
D. IP Phones are capable of setting voice packets to a high priority using both CoS and ToS.
E. When a PC is attached to the same switch port as an IP Phone, the IP Phone has the ability to
reset the CoS value of the frame the PC sends out to 0, prior to the frame reaching the switch.
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F. By default IP phones have a CoS of 0 and PCs have a CoS of 5.
Answer: A, D, E
Q. 38 Identify which of the following statements are true regarding BAT?
A. BAT is a plug-in application to Cisco CallManager, lets you add, update, or delete a large

number of phones, users, Cisco VG200 gateways and ports.
B. BAT is a web-based application that requires Internet Explorer 4.01 Service Pack 2 or later or
Netscape
4.5 or later.
C. You can access BAT from Cisco CallManager Administration and vice versa using the
Application menu.
D. You can access BAT from Cisco CallManager Administration and vice versa using the Feature
menu.
E. The acronym BAT stands for The Bulk Administration Tool
F. The acronym BAT stands for The Bulk Additions Tool
Answer: A, B, C, E
Q. 39 What does the acronym AVVID stand for?
A. Architecture for Voice Video and Intelligent Data
B. Architecture for Voice Video and Integrated Data
C. A Lot of Voice Video and Integrated Data
D. All Voice Video and Integrated Data
Answer: B
Q. 40 When using the Cisco Multi Site WAN Centralized Call Processing Deployment model,
where must the DSP resources be located?
A. Remote Site
B. Construction Site
C. Aggregation Site
D. Off Site
Answer: C
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Q. 41 Enter the unabbreviated CatOS command on a Catalyst 6000 switch to use In Line Power
on port 4/1 should an IP Phone be connected to that port?

Answer: set port inlinepower 4/1 auto
Q. 42 Identify which of the following statements are true regarding Media Resource Management?
A. Media Resource Management allows all Cisco CallManagers within the cluster to share media
resources.

B. A component of Cisco CallManager called Media Resource Management locates and assigns
resources throughout a cluster.
C. Media Resource Management resides on every Cisco CallManager and communicates with
MRMs on other Cisco CallManagers.
D. Media resources are accessible only on the local Cisco CallManager with which the media
resources are registered but not available to all Cisco CallManagers within the cluster.
E. Media Resource Management resides on a single Cisco CallManager and communicates with
other Cisco CallManagers.
Answer: A, B, C
Q. 43 Identify which pins are used to supply power on a standard category 5 cable when
connecting an IP Phone to an In-Line Power 10/100-line card in a Catalyst 6000 switch?
A. 1,2,3,6
B. 4,5,6,7
C. 0,1,2,3,4,5,6
D. 4,5,7,8
E. 1,2,3,4
F. 1-10, 15-20
Answer: A
Q. 44 Select the IP Telephony Layer that a Switch belongs to?
A. Infrastructure
B. Clients
C. Call Processing
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D. Applications
E. Voice
F. Router
Answer: A
Q. 45 Identify which of the following statements are true regarding Call Preservation?
A. Call preservation is based on call signaling and call connections.
B. Cisco CallManagers in a cluster use Signal Distribution Layer links to establish calls between
devices registered to different CallManager servers.
C. If an error occurs that affects the signaling path, which is controlled by a CallManager
server, the affected calls cannot be controlled by the CallManager cluster.
D. If communications between devices is unaffected, the RTP streaming sessions can still be
preserved.
E. If communications between devices is unaffected, the RTP streaming sessions cannot be
preserved.
F. Cisco CallManagers in a cluster use Physical Layer links to establish calls between devices
registered to different CallManager servers.
Answer: A, B, C, D
Q. 46 A gatekeeper device, the Cisco Multimedia Conference Manager (MCM), provides call
admission control for distributed call processing systems. True or False?
A. True
B. False
Answer: A
Q. 47 Identify the 3 methods Cisco recommends for connecting an IP Phone into the network?
A. Connect the workstation and the IP Phone into two different ports on the switch.
B. Run the IP Soft Phone JTAPI application on the workstation.
C. Connect the IP Phone directly into the PABX
D. Connect the IP Phone into the switch and connect the workstation directly into the switched
Ethernet port on the back of the IP Phone.
E. Use the IP Phone as a stand alone device

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Answer: A, B, D
Q. 48 An IOS Gatekeeper provides Call Admission Control (CAC) across Inter-Cluster links.
Identify the bandwidth the Gatekeeper allocates per call when requested by CallManager to place
a call across the WAN using G.711?

A. 128 kbps
B. 64 kbps
C. 80 kbps
D. 24 kbps
E. 8 kbps
F. 256 kbps
Answer: A
Q. 49 What is the Cisco Call Manager cluster recommendation to support up to 5,000 users?
A. 7
B. 4
C. 2
D. 3
E. 1
Answer: B
Q. 50 Identify the true statements concerning Voice VLANs? (Select all that apply)
A. The new Voice VLAN is referred to as the Auxiliary VLAN.
B. If a switch port has been configured with an Auxiliary VLAN, the attached IP Phone will belong
to this Voice VLAN, while an attached PC on the same switch port will belong to the default
Data VLAN.
C. If a switch port has been configured with an Auxiliary VLAN, the attached IP Phone and PC
will both belong to this Voice VLAN.

D. Upon power up, an IP Phone talks to the attached switch via CDP. The switch will then provide
the IP Phone it's VLAN information.
E. An IP Phone and PC that are attached on the same switch port will always belong to the same
VLAN
F. An IP Phone will always belong to the default Data VLAN, regardless of whether an Auxiliary
VLAN has been configured on this port or not.
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Q. 51 What will be the result of entering the following key sequence on a 7960 IP Phone: **#
A. The phone will lose power.
B. The phone will perform a local reset.
C. The phone will erase its local configuration.
D. The phone will check for Voice Mail Messages.
E. The phone will initiate last number re-dial.
F. The phone will allow changes to be made to the Network Configuration options.
Answer: F
Q. 52 Only one of the three available power options, Inline Power, External Power Patch Panel
and Wall Power, can be used at the same time to provide power to an IP Phone. True or False?
A. True
B. False
Answer: B
Q. 53 Cisco _____________ is an integral component of the Cisco IP Communications system, that
enables emergency agencies to identify the location of 911 callers.
A. Emergency Responder
B. IP Contact Centre
C. Customer Response Application
D. Unity

E. Conference Connection
F. IP SoftPhone

Q. 54 Identify the Cisco CallManager model that has the following specifications? 1 GHz Pentium
III Processor 1 GB Error Correcting SDRAM Dual 18.2 GB Ultra3 Hot Swap SCSI Hard Drives
Redundant Hot Swap Power Supplies Hardware RAID Controller
A. MCS-7822
B. MCS-7835-1000
C. MCS-7815-1000
D. MCS-7845-1400
E. MCS-7825-1133
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F. MCS-7830
Answer: B
Q. 55 Identify which of the following System parameter changes will require a restart of Cisco
CallManager?
F. CallManager Server IP Address
G. Auto-Registration Partition
H. External phone number mask
I. New Route Group
J. TCP port settings for the Cisco CallManager server
Answer: A, B, C, E
Q. 56 Identify the true statements regarding the way in which IP Phones obtain IP Addresses and
access the TFTP server?
A. IP Phones can be statically configured with an IP Address.
B. IP Phones can be statically configured with the address of the TFTP Server. address of the TFTP
server.

C. DHCP Options 066 and 150 should always be used at the same time to ensure IP Phones
receive the TFTP server address correctly.
D. DHCP Options 066 and 150 should never be used at the same time. Use either option 150 or
option 066 to allow the IP Phones to receive the address of the TFTP server.
E. IP Phones cannot be statically configured with the address of the TFTP Server.
Answer: A, B, D
Q. 57 When configuring the maximum bandwidth for a zone, identify the WAN link percentage
limitation?
A. 75%
B. 50%
C. 40%
D. 30%
E. 10%
F. 100%
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Answer: A
Q. 58 Identify the protocol used between an IP Phone or Gateway when registering with
CallManager?
A. Skinny
B. TCP
C. MGCP
D. H.323
E. UDP
Answer: A
Q. 59 Identify the True statements regarding Publishers and Subscribers?
A. A Publisher is a Read-Write database
B. A Subscriber is a Read-Write database

C. A Publisher is a Read-Only database
D. A Subscriber is a Read-Only database
E. Both Publisher and Subscriber databases are Read-Write
F. Both Publisher and Subscriber databases are Read-Only
Answer: A, D
Q. 60 Identify the correct sequence to follow to configure CMI on CallManager?
A. Install CMI Service
Configure a CallManager server
Add the CMI Service to a CallManager server
Configure the CMI Service parameters

B. Install CMI Service
Configure a CallManager server
Configure the CMI Service parameters
Add the CMI Service to a CallManager server

C. Configure a CallManager server
Configure the CMI Service parameters
Add the CMI Service to a CallManager server
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Install CMI Service

D. Install CMI Service
Configure the CMI Service parameters
Add the CMI Service to a CallManager server
Configure a CallManager server


Answer: A
Q. 61 Identify which of the following are true statements regarding Restarting and Resetting IP
Phones?
A. Restarting a device restarts a device without performing a complete shutdown.
B. Restarting a device restarts a device by performing a complete shutdown and then brings the
device back up.
C. Resetting a device resets a device by performing a complete shutdown and then brings the
device back up.
D. Resetting a device resets a device without performing a complete shutdown.
E. Restarting and resetting a device are the same action.
F. There is no such action as Resetting only Restarting a device.
Answer: A, C
Q. 62 Which of the following IP Phones offers a full-featured, IP-based, full duplex hands-free
conference station for use in small to medium sized conference rooms?
F. 7935
G. 7910
H. 7960
I. 7914
J. 7940
Answer: A
Q. 63 Which of the following terms is used to describe a virtual device that can receive multiple,
simultaneous calls for application-controlled redirection?
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A. CTI Route Point
B. Route Pattern
C. Route Group
D. Media Resource Group

E. Gateway
F. IVR
Answer: A
Q. 64 Which of the following problems are Partitions and Calling Search Spaces designed to
address?
A. Routing by geographical location
B. Routing by tenant
C. Routing by class of user
D. Routing by gateway
E. Routing by IP address
Answer: A, B, C
Q. 65 Which CallManager Administration menu allows the configuration of Cisco IP Phone
Services?
A. System
B. Route Plan
C. Service
D. Feature
E. User
F. Application
Answer: D
Q. 66 Enter the unabbreviated CatOS command on a Catalyst 6000 switch to view the In Line
Power status on port 2/15?
Answer: show port inlinepower 2/15
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Q. 67 Which of the following represents the correct flow to follow when configuring CallManager?
A. System, Gateways, Route Plan, Services/Devices
B. Services/Devices, Route Plan, Gateways, System

C. System, Services/Devices, Route Plan, Gateways
D. System, Route Plan, Services/Device, Gateways
E. Services/Devices, System, Route Plan, Gateways
F. There is no recommendation concerning the flow of configuring CallManager.

Q. 68 When using the Cisco Multi Site WAN Distributed Call Processing Deployment model, a
H.323 gatekeeper achieves CAC (Call Admission Control) through limiting the number of calls in
or out of specified zones. Assuming you are already in Gatekeeper configuration mode, enter the
unabbreviated IOS command on the Gatekeeper to assign a CallManager with the IP Address of
192.168.1.1 to zone 1?
Answer: zone subnet zone1 192.168.1.1/32 enable
Q. 69 In the Cisco Centralized Call Processing deployment model, once a remote branch office
reaches a certain number of users, Cisco suggests to install a CallManager at that remote site.
Identify the number of users Cisco recommends?
A. CallManagers are never installed at remote branch offices.
B. 5
C. 10
D. 20
E. 50
F. 100
Answer: D
Q. 70 Disconnect Supervision is a device requirement for the support of Call Preservation.
Identify which of the following statements are true regarding Disconnect Supervision?
A. End User Release Disconnect Supervision is where the device can detect when the user of the
connection has hung up.

B. Timed Disconnect Supervision is used by devices when there is no end-user that has the
ability to initiate the release of the connection.
C. Media Streaming Failure (MSF) Disconnect Supervision is achieved by reacting to an "ICMP"
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port not reachable, received as a result of transmitting media packets.
D. Timed Disconnect Supervision is where the device can detect when the user of the connection has
hung up.
E. End User Release Disconnect Supervision is used by devices when there is no end-user that
has the ability to initiate the release of the connection.
F. MSF stands for Multi Streaming Facility
Answer: A, B, C
Q. 71 Identify the two primary forms of intra-cluster communications?
A. SQL database configuration information
B. IP Phone, gateway and DSP resource registration
C. Call Admission Control requests
D. Digit Analysis
E. Routing updates
Answer: A, B
Q. 72 Which type of Gateways have all dial plan information configured internally?
A. H.323
B. MGCP
C. Skinny
D. VG200
Answer: A
Q. 73 Q. 15 To determine the overall number of devices a CallManager can support, Identify the
name of the value that each IP Telephony device is allocated.
F. weight
G. user
H. size
I. capacity
J. resource

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Answer: A
Q. 74 If a PC is connected to the network via a 7960 IP Phone and the IP Phone loses power, what
happens to the PC's Ethernet connection?
A. The PC retains it's Ethernet connection
B. The PC's connection to the network is lost
C. The PC loses power
D. The PC must be rebooted to re-connect to the network
E. The PC cannot be connected to the network via a 7960 IP Phone
Answer: B
Q. 75 Identify the three methods available to supply power to IP Phones?
A. Inline Power
B. External Power Patch Panel
C. Wall Power
D. No Power
E. Battery Power
F. Power from the attached PC
Answer: A, B, C
Q. 76 Which software functions does the Cisco IP Voice Media Streamer Application provide?
A. Software Conference Bridge
B. Software Media Termination Point
C. Software H.323 Gateway
D. Music On-Hold
E. Software Group Pickup
F. Software Transcoding
Answer: A, B, D
Q. 77 Identify the true statements regarding IP Phones and TFTP?

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A. A TFTP server address cannot be statically configured on an IP Phone.
B. A statically configured TFTP server address on an IP Phone overrides a TFTP server address sent
t by a DHCP server.
C. A TFTP server address can be statically configured on an IP Phone.
D. If the device does not receive an IP address or name, it cannot use the default server name.
E. If the device receives the Cisco CallManager name, it resolves the name using DNS and opens a
Cisco CallManager connection.
F. If the device does not receive an IP address or name, it uses the default server name.
Answer: B, C, E, F
Q. 78 Shared media is supported to the desktop in an IP Telephony Environment. True or False?
A. True
B. False
Answer: B
Q. 79 Identify the Cisco IP Phone that is capable of only the single line?
A. 7910
B. 7960
C. 12 SP+
D. 30 VIP
E. Soft Phone
Answer: A
Q. 80 The Catalyst 6000, 5000, 4000 and 3500 switches all have the capability to re-classify CoS at
layer 2. True or False?
A. True
B. False
Answer: A

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