Đề thi toeic nội bộ bách khoa - đề số 5

READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts,
and directions are given for each part. You are encouraged to answer as many questions as
possible within the time allowed.
You must mark your answers on the separate answer sheet. Do not write your answers in the
test book.
PART V
Directions: A word or phrase is missing in each of the sentences below. Four answer choices
are given below each sentence. Select the best answer to complete the sentence. Then click the
letter (A), (B), (C), or (D).

101. If your application is ______, we will send you an e-mail with a user name and password to
access our website.
(A) approve
(B) approves
(C) approved
(D) approving
102. BVP Technologies ______ down a takeover offer from the Megalith Oil Group, because it said
the offer did not reflect the company's true market value.
(A) backed
(B) climbed
(C) took
(D) turned
103. Axis Automotive sells spare ______ for all makes of imported cars.
(A) types
(B) kinds
(C) pieces
(D) parts
104. The airline's share price has fallen by 35 percent over the past year as the company has found it
difficult to ______ with lower-cost rivals.

(A) compete
(B) compensate
(C) comply
(D) compose
105. In response to your inquiry regarding Model B79W, we regret ______ you that this item is
currently out of stock.
(A) advise
(B) advising
(C) to advise
(D) we advise
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106. As regards my arrival time tomorrow, I can confirm that my train gets in at midday so I should be
with you at ______ 12:30.
(A) effectively
(B) practically
(C) approximately
(D) virtually
107. All the computers were being used when Simon arrived at the hotel's business center, so he
______ to wait until one became available.
(A) had
(B) must
(C) ought
(D) should
108. The sales executive did not think the board of directors would accept his proposal, but they were
won over by his ______ arguments.
(A) forced
(B) forceful
(C) forcible

(D) forcing
109. People probably ______ fill in the survey unless a stamped, addressed envelope is enclosed for
their reply.
(A) will
(B) will not
(C) would
(D) did not
110. TMP Associates offers a wide range of financial services, ______ advice on pensions,
mortgages, and insurance.
(A) include
(B) includes
(C) including
(D) inclusive
111. Thank you very much for your hospitality, and for ______ such a wonderful hotel for me when I
was visiting your company last week.
(A) book
(B) booking
(C) have booked
(D) the book
112. The security guard walked along the empty hallway, pausing ______ at one of the doors when he
thought he heard a sound inside the office.
(A) moment
(B) momentous
(C) momentary
(D) momentarily

2


113. The president said that the summit would ______ the most difficult challenges and most urgent

issues facing the country today.
(A) direct
(B) assign
(C) address
(D) commission
114. The sales consultant told the customer that the shop would contact her when the product ______
in stock again.
(A) be
(B) has
(C) was
(D) will be
115. You can regard this information as reliable, since we got it from sources that we believe to be
______.
(A) credit
(B) credible
(C) credulous
(D) creditably
116. The company received a lot of ______ publicity in the press when news of the chemical leakage
in the warehouse became known.
(A) adverse
(B) advanced
(C) advisory
(D) averse
117. If the finance department invested in the latest accounting software, the staff ______ to produce
the end-of-month budget reports much more quickly.
(A) are able
(B) will be able
(C) were able
(D) would be able
118. The latest figures show that in March sales were higher in Japan, ______ last month they were

higher in Taiwan.
(A) despite
(B) regardless
(C) still
(D) whereas
119. Profits have been fairly stable this year, fluctuating ______ 4.4 percent and 4.7 percent between
January and June.
(A) among
(B) between
(C) from
(D) through

3


120. Last summer was unusually hot, and ______ manufacturers of barbecue grills and garden
furniture saw a big year-on-year increase in sales.
(A) as a result
(B) notwithstanding
(C) on account
(D) albeit
121. The advertising campaign for the new fragrance was very well-received, and this ______ to the
peak in sales figures in December.
(A) caused
(B) led
(C) produced
(D) resulted
122. Could you please complete your expenses claim using Form CW11 and ______ it back to me as
soon as possible?
(A) to send

(B) send
(C) sent
(D) sending
123. As the C.E.O. will not be in the office next week, would you ______ if we put off the presentation
until the week after next?
(A) like
(B) mind
(C) matter
(D) bother
124. Since the merger was announced and employees were warned that there might be lay-offs,
______ has been very low in all departments.
(A) moral
(B) morale
(C) motif
(D) motive
125. To be a good public speaker you need to have ______ in yourself.
(A) confident
(B) confidence
(C) confide
(D) confidential
126. The vice president doubts very much that sales ______ increase by more than 5 percent in the
coming months.
(A) to
(B) do
(C) will
(D) have

4

127. More people would probably visit the recreation center if it were not so far ______ from the town
center.
(A) away
(B) gone
(C) over
(D) as
128. ______ sides in the dispute finally agreed to drop their court actions.
(A) Any
(B) Both
(C) Each
(D) Every
129. Please note that the prices listed below are ______ to customers booking online, and a 10
percent surcharge will be payable for all telephone and mail bookings.
(A) apply
(B) applicable
(C) applicant
(D) application
130. The CEOs will meet ______ Chicago next month.
(A) at
(B) in
(C) to
(D) from
131. The award was contested by one of the ______
(A) competitors
(B) competition
(C) competing
(D) competitive
132. The ______ was considered final.
(A) decisive
(B) decided

(C) decision
(D) deciding
133. Mr. Wong once lived ______ New Orleans.
(A) in
(B) at
(C) from
(D) on

134.

The report focused on the ______ of the study.
5


(A) foundlings
(B) finds
(C) findings
(D) found
135. The staff ______ the office had been burglarized.
(A) suspicion
(B) suspense
(C) suspicious
(D) suspected
136. ______ all the references to verify the information.
(A) Look by
(B) Look out
(C) Look up
(D) Look to
137. Mary is _______ an excellent writer.
(A) considerate

(B) considered
(C) considerable
(D) considers
138. They ______ the launch of their new company only a year ago.
(A) announce
(B) are announcing
(C) have announced
(D) announced
139. After re-evaluating the proposal, the Agency ______ the contract to us.
(A) awarding
(B) had awarded
(C) awarded
(D) awards
140. My supervisor had me ______
(A) spend
(B) to spend
(C) spent
(D) spending

the morning taking inventory.

6


PART VI
Directions: Read the following texts. A word or phrase is missing in some of the sentences.
Four answer choices are given below each of these sentences. Select the best answer to
complete the text. Then click the letter (A), (B), (C), or (D).
Questions 141-143 refer to the following memo.
Memo

To: Ryan Maloney
From: Sherrie Pennington
Subject: Change of printers
Hi Ryan:
I am attaching quotes from three printing firms for the printing of the new sales brochure. I know we
have __________
141.
(A)
(B)
(C)
(D)

always
ever
still
yet

used D&G Print in the past, but they were late with our last order, and it contained a number of
mistakes, __________ caused us a lot of trouble. I thought it was time to look for another firm.
142.
(A) what
(B) that
(C) which
(D) there
As you can see from the quotes, all three of __________ other firms are cheaper than D&G. I
143.
(A)
(B)
(C)
(D)

they
these
them
their

certainly think we should consider changing printers, at least for the next project. What do you think?
Give me a call to discuss when you have time.
Sherrie

7


Questions 144-146 refer to the following letter.
November 18
Dear Professor Williams,
I __________ enjoyed the talk you gave last week at the Mosscroft and District Historical Society,
144.
(A)
(B)
(C)
(D)

extremely
thoroughly
very
likeably

and am writing __________ you if you would give the same talk to another group I belong to –
145.

(A) ask
(B) asking
(C) for asking
(D) to ask
Mosscroft Moms. The date I have in mind is Wednesday, March 3 of next year. We (about twenty of
us) meet in the upstairs meeting room at the Mosscroft library at 7:30 P.M. on the first Wednesday of
the month. Your talk should last about as long as the one you __________
146.
(A) gave
(B) had given
(C) were given
(D) will give
to the Historical Society – around 40 minutes. I know everyone will enjoy it, and that’s why it would be
wonderful if you could agree to this request.
I’m looking forward to hearing from you.
Sincerely,
Jennie Ogden, Coordinator
Mosscroft Moms

Questions 147-149 refer to the following review.
If you are looking to buy a new digital camera, our expert photographers here at Fun Photography
Monthly recommend the Shimishu MiniPix. It’s small enough to fit in your pocket, __________
147.
(A)
(B)
(C)
(D)

8

still
despite
besides
yet


comes with a range of standard features, such as optical zoom, auto-flash technology, and eighteen
different shoot modes. Vacations, weddings, parties -- you’ll take great photos whatever the occasion.
There is even a setting designed for taking close-up shots of plants and flowers. The Shimishu MiniPix
__________ top-of-the-range photographic features with an attractive, sleek design. At only $89
148.
(A) combats
(B) combines
(C) compacts
(D) composes
the Shimishu MiniPix is an __________ digital camera for the whole family.
149.
(A)
(B)
(C)
(D)

afford
affording
affordable
affordability

Questions 150-152 refer to the following article.
PRESS RELEASE
DigiMed C.E.O. issues Surprise Statement

Jeff B. Dorey, C.E.O. of the pharmaceutical giant DigiMed, spoke to reporters Tuesday and
unexpectedly announced that he would be leaving the company at the end of the month. __________
150.
(A)
(B)
(C)
(D)

However
Although
Consequently
Moreover

it is not clear whether Dorey, who has been at DigiMed for ten years—four of them as C.E.O.—chose
to go or was forced out, it looks clear that Walter Eisberg, head of DigiMed’s European operations, is
set to succeed Dorey as president and C.E.O.
Eisberg is widely __________ to intensify the company’s interests in the emerging markets of Asia
151.
(A) hoped
(B) wanted
(C) sought
(D) expected
and South America, and to attempt to bolster the company’s image after a number of recent civil and
criminal lawsuits. Following news of Dorey’s __________, the company’s stock price rose 3 percent.
152.
(A)
(B)
(C)
(D)

appointment
resignation
takeover
promotion
9


PART VII
Directions: In this part, you will read a selection of texts, such as magazine and newspaper
articles, letters, and advertisements. Each text is followed by several questions. Select the
best answer for each question and click the letter (A), (B), (C), or (D).
Questions 153-155 refer to the following notice.

Personal Vehicle Mileage Reimbursement
Before using a personal vehicle for company business, please make sure all travel has been preapproved by your supervisor. If traveling out of town, check first to see if cost savings may be
achieved by reserving a rental car through BizDrive (Account D04565).
To submit a claim:
1.Keep a log of all miles traveled, along with the destination and reason for travel.
2.Complete the form HT12 (Mileage Expense Claim Form).
3.Submit the form to Accounts Payable no more than 60 days after the period of travel.
Please note that mileage reimbursement covers gasoline, the cost of maintenance (oil, lube,
and routine maintenance), insurance (liability, damage, comprehensive and collision coverage),
licensing and registration, depreciation and all other associated operating costs.
The current mileage reimbursement rate which may be claimed for business travel is 59.5 cents
per mile. Petty cash reimbursement is available for reimbursements under $20.00.
If you are unsure, please speak to a member of the Accounts Payable.
153. Who is this notice intended for?
(A) Accountants
(B) Tax officials
(C) Company employees

(D) Car rental agents
154. What are some claimants NOT required to do?
(A) Get approval from a superior
(B) Keep a record of distance traveled
(C) Check if renting a car would save money
(D) Apply for reimbursement in under 60 days

10


Questions 155-156 refer to the following letter.

201 Huston Street, Apt 38B
Williamsville, OH
October 14
Mr. J.V. Campbell
512 West Oak Street
Williamsville, OH
Dear Mr. Campbell:
Further to my telephone calls on October 7 and 9 about the leaking radiator in the living room
of the above apartment, I am writing to express my concern that the repair work has not yet
been carried out.
As I told you over the phone, this leak is causing a damp patch near to an electrical outlet and I
am worried about the potential danger. For a week now I have been afraid to plug anything into
the outlet, which has been very inconvenient. Our Tenancy Agreement spedfies prompt action
in such circumstances, I would therefore be grateful if you could arrange for a heating
technician to come and right away. Please let me know when the repair has been scheduled, so
that I can arrange to be at home.
Sincerely,
Jason Shiu

155. What is the main purpose of this letter?
(A) To apologize for a delay
(B) To make a complaint
(C) To issue an invitation
(D) To request information
156. Who most likely is Mr. Campbell?
(A) A coworker
(B) A plumber
(C) A secretary
(D) A landlord

11


Questions 157-159 refer to the following information.
SELECTION PROCEDURE
The selection procedure may take up to six months, and consists of a written examination, a
medical examination. a background investigation, laboratory tests. a psychological evaluation,
interviews. and other components as may be deemed necessary. Only those candidates who
successfully complete all the assessment stages will be considered for appointment.
The process will begin with an invitation to a two-day selection event, during which we will
assess your responses to emergencies through the use of computer simulations and role play.
You will also be given a written exam to assess your .analytical skills, followed by medical al1d
psychological tests.
Candidates must demonstrate good moral character, and an ability to carry out the duties
expected of them in the course of routine. law enforcement. The process will finish with in-depth
interviews focusing on your employment history, volunteer experience, your social skills
and any relevant training you possess to further determine your suitability. Failure to pass .any
one of the tests will result in removal from the selection process.
157. For which emergency service does this selection procedure apply to?

(A) Fire
(B) Medical
(C) Police
(D) Search and rescue
158. What is suggested about the selection procedure?
(A) It often lasts over six months.
(B) There are many applicants.
(C) The failure rate is very high.
(D) It is a very thorough process.
159. What is NOT mentioned as part of the selection procedure?
(A) A medical examination
(B) An oral assessment
(C) A written test
(D) A fitness evaluation

12


Questions 160-162 refer to the following letter.

Wellness First
1625 West Logan Boulevard, Sacramento CA
Human Resources Manager
Teledata Media
Suite 672
1463 West Logan Boulevard
Sacramento, CA 05731
Dear Sir:
Research shows that healthy employees are less stressed, take less sick leave, are more productive,
and contribute more to a company's bottom line.

Here at Wellness First, we run employer-sponsored exercise programs that can help boost the health,
energy, and productivity of your workforce. Our corporate exercise programs are the perfect
complement to your current staff benefits package.
Other Sacramento employers have discovered that they can save money and make their employees
healthier, happier, and more productive by signing up for the Wellness First corporate exercise
program.
 Companies of all sizes can benefit from this program.
 With up to 12 employees enrolled in the program, enjoy savings of up to 20% off our standard
programs. With between 13 and 25 employees in the program, these savings increase to 30%, and
if more than 25 of your employees sign up, savings will be a tremendous 40% per employee.
For more information on our corporate exercise program, contact me today.
Sincerely,
Dolores Mendez, Gym Manager
160. What is the main purpose of this letter?
(A) To respond to a request
(B) To ask for further details
(C) To complain about a program
(D) To provide information about a service

13


161. What kind of business is Wellness First?
(A) A health clinic
(B) A fitness center
(C) A medical products
(D) An energy provider
162. What discount would apply for a company with 20 employees enrolled on the program?
(A) 20%
(B) 25%

(C) 30%
(D) 40%
Questions 163-165 refer to the following minutes of a meeting.

Meeting of the Bramlingham Community Center Trustees
Call to order
Committee Chair Dena Marshall called the meeting to order at 7:10 P.M.
Others present: Randy Phillips, Ron Kenton, Jade Burchill, Martin Preskoand Barry Evans. Apologies
for absence: Lanh Nguyen.
Minutes
 The minutes of the meeting held on March 14 were read. A motion was made by Randy
Phillips to approve the minutes. The motion was seconded by Barry Evans, and the minutes
were unanimously approved.
Treasurer's report
 The financial statements for the last quarter were read by Jade Burchill, Treasurer.
Expenditure was higher this quarter than the previous quarter because of the installation of
the new radiators. The credit of $500 under 'Income' represents a donation from the
Bramlingham store, Quality carpets.
Building repairs and maintenance
 The new radiators are working well and none of the groups using the Center has complained
about the temperature since these were installed.
 The yoga teacher who runs classes on Wednesdays and Thursdays in the Center made a
request for curtains to be fitted to the Studio windows. After discussion it was decided to
investigate the price of blackout blinds or shades, which would be more practical for all users
of the Center, particularly the Movie club and the Historical Society, and other groups that
show slides or movies. Coordinator Martin Presko to look into the cost of shades and report
back to the Trustees next meeting.
Center users
 The digital photography course that was held in the Churchill Room on Monday evenings is
no longer running. Susan Thelon, who runs Tuesday morning's keep fit class held in the

Studio, has given three months' notice and will quit in June. Anyone who knows of any groups
that might be interested in these time slots, please inform Lanh Nguyen, Secretary.
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Committee Chair Dena Marshall adjourned the meeting at 8:23 P.M.
163. Which Trustee was unable to attend the meeting?
(A) Committee Chair
(B) Treasurer
(C) Secretary
(D) Coordinator
164. What is suggested about the Center?
(A) It is experiencing financial difficulties.
(B) There are plans to extend the Studio.
(C) Some users complained it was too cold.
(D) It is busiest in the summer months.
165. Which of these activities does NOT take place at the Community Center?
(A) Yoga
(B) Movie club
(C) Digital photography
(D) Keep fit
Questions 166-168 refer to the following announcement.
Shred It and Be Safe
Shredder Event
Did you know that identify theft is the fastest growing crime in the city? Don't become a victim.
Protect your identity.
Shred your unwanted personal, financial, or confidential documents for FREE at the City Council's
"Shred It and Be Safe" event. The event will be held March 10 at the Kwikmart Parking Lot on
McCormick Avenue from 10:00 A.M.-1:00 P.M.
Bring up to three boxes of paper documents for shredding. Electronic equipment will also be

collected for recycling by EcoCycle Services, 50 bring your TVs, VCRs, DVD players, monitors,
computers, data-storage devices, printers, fax/copy machines, cell phones, and game consoles.
Top Tips - How long should you keep financial documents?
 Keep tax returns and related documentation for seven years.


Keep credit card statements for seven years if they include tax-related expenses.



Keep paycheck stubs for a year.



Keep bank statements for at least one year.



Keep receipts for large ticket items for the life of the product for insurance purposes.



Keep home improvement receipts permanently.
Don't throw sensitive documents in the trash can, SHRED them!
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166. What does this announcement mainly discuss?
(A) The safe disposal of documents
(B) The latest crime statistics

(C) Storing financial data
(D) Recycling electrical goods
167. Which of these items should people bring to the event?
(A) Last year's tax return
(B) An old laptop
(C) Unwanted video games
(D) Recent bank statements
168. The word "confidential" in paragraph 2, line 1, is closest in meaning to
(A) unofficial
(B) controlled
(C) illegal
(D) private
Questions 169-171 refer to the following message.
Congratulations on purchasing these Starlight TR7000 solar power windows!
You will soon be benefitting from an unlimited natural source of electricity, helping to reduce
emissions and save the planet's delicate ecosystem. This solar power generation system is
manufactured using p-type mono-crystalline silicon wafers, bringing you a 17 percent efficiency
rating. What's more, StarlightTR7000 solar panels come complete with rugged anodized aluminum
frames which offer superior protection from the elements.
These solar panels are guaranteed for 25 years from the date of purchase. To validate your purchase
and activate your warranty, please visit our website at www.starlight4you.com/registration, and
complete your details. You will be entered into a prize drawing to win a $5000 cash prize, and all
entrants will be eligible for an amazing 40% off our EcoLiving Wind Turbine!
Starlight Inc. dedicated to bringing you the best and most economical green energy.
169. What is the purpose of this message?
(A) To thank customers for making a purchase
(B) To promote Starlight TR7000 solar panels
(C) To recommend an extended warranty
(D) To encourage customers to register a product
170. What is indicated about Starlight Inc.?

(A) It specializes in renewable energy.
(B) It was established 25 years ago.
(C) It sells only solar panels.
(D) It is cheaper than its rivals.
16


171. What will readers who enter the drawing receive?
(A) A discount off another product
(B) A free energy-saving device
(C) A 17 percent efficiency saving
(D) A share of a large cash prize
Questions 172-176 refer to the following announcement.

Alberta Ramblers
Events Calendar
Week starting Mon 5
Monday, 10:00 A.M. Frencham Ridge.
7.5 miles, moderate to strenuous hike with gradual elevation gain to 1500 ft. Directions; take 680
south, take Ventura Avenue exit for 0.2 miles. Turn left (south) at Maple Creek, drive for 2.6 miles
and park/meet in large dirt lot next to gas station.
Thursday, 6:30 P.M. Redwood Trail.
Easy to moderate hike that will take about an hour to complete. A little climb and switchback on the
way up, with a nice easy descent on the way back. Directions: from Maple Creek take Paradise
Valley, turn right on Clifford into Mariposa Housing Development. Parking lot is immediately to the
right. Limited spaces.
Saturday, 9:00 A.M. EI Diablo reservoir to San Pedro Point.
Challenging 4.5-hour hike of 9 miles and 1,200 feet of elevation gain to one of the most scenic spots in
the region. Please note that all the elevation gain occurs during a two-mile stretch so please do not
attend this walk if you are not a frequent hiker. Good hiking shoes and hiking poles recommended.

Directions: exit Highway 28 at Poco Pablo. Go north in direction Camino Arriba for 2 miles to Pine
Creek Road. Turn right for about 1 mile to big parking lot on left.
Sunday, 9:30 A.M. Mount Rock to Castle Ranch loop.
Moderate, 5-mile loop hike with approx BOO feet of elevation gain. Directions: from 1-230 N
take Ventura exit, drive north to Maple Creek Turn right and drive 2.2 miles to Oleander
Avenue, turn right and park in the lot on the left.

172. What is the main topic of the announcement?
(A) Hiking trails
(B) Outdoor recreation
(C) Sports and fitness
(D) Country drives
17


173. According to the information, which route is the most difficult?
(A) Frencham Ridge
(B) Redwood Trail
(C) El Diablo reservoir to San Pedro Point
(D) Mount Rock to Castle Ranch loop
174. On which day will participants probably have most difficulty finding a place to park?
(A) Monday
(B) Thursday
(C) Saturday
(D) Sunday
175. What is indicated about San Pedro Point?
(A) It is very picturesque.
(B) It can be difficult to find.
(C) It is adjacent to a reservoir.
(D) It has a good sports store.

176. The word "strenuous" in paragraph 1, line 1, is closest in meaning to
(A) callous
(B) arduous
(C) serious
(D) dangerous
Questions 177-180 refer to the following article.

Super commuters - a 21st century phenomenon
Every day, Gerry Packer gets in his car at 4:30 A.M. and settles down to the two-hour, 105-mile drive
from his home in La Grange, Texas, to Houston, where he works as-Accounts Manager at JTY
Pharmaceuticals. He has been making the same journey for six years, and is one of a growing
number of "super commuters" - people who travel over 100 miles each way to work.
"The job market is pretty tough now, so I just feel lucky to have a job," says Gerry. "For me, a big
house in a nice quiet place with my family is more important than living dose to work." According to
Ralph Foster, a professor at the Washington Center for Transportation, the number of super
commuters like Gerry has soared in recent years, especially in New York City, Philadelphia, Dallas,
and Houston. "In fact, super commuting isn't limited to long journeys by car ... for some people it ca n
mean flying to work!" he says, adding that Southwest Airlines operates over twenty daily commuter
flights between Houston and Dallas.
And taking things to the next level ... spare a thought for Mark Brandon. He commutes between
San Francisco and Singapore every two weeks. "It's not for everyone, but I like living in two
different places," Mark explains. “It means I get to experience two different cultures, and I have
18


two sets of friends. At times, it can be difficult to be away from the people I care about, but in
general I' m happy with it!"
In Europe, too, many workers take the Eurostar to commute to work across the English Channel.
According to Tim Peterson, spokesman for the train operator, 50 percent of the passengers who use
the London to Paris route are commuters. It seems that an increasingly globalized workforce is

choosing to travel to where the jobs and the money are - wherever that journey may take them, and
however far it might be. Welcome to the 21st Century world of the super commuter.

177. What is the article mainly about?
(A) The difficulty of finding employment
(B) The rise in long-distance commuting
(C) The importance of public transportation
(D) The benefits of working away from home
178. Which of these people most likely has the longest journey to work?
(A) Tim Peterson
(B) Gerry Packer
(C) Ralph Foster
(D) Mark Brandon
179. Which method of transportation is NOT mentioned in the article?
(A) Train
(B) Plane
(C) Car
(D) Ship
180. What is suggested about Gerry Packer?
(A) He would prefer to work closer to home.
(B) He is worried about losing his job.
(C) He has had the same job for several years.
(D) He has recently been promoted.

19


Questions 181-185 refer to the following flyer and letter.

Bramblewood Hotel and Conference Center

Meeting Rooms

Room Name
The Cedar Room
The Maple Room
The Redwood Room
The Acacia Room

Dimensions
(ft)
80x35
55x45
35x35
30x30

Square Ft.
2800
2475
1225
900

Capacitytheatre layout
112
80
40
32

Capacityboardroom layout
48
25

20
16

All our meeting rooms offer the very latest equipment and technical services:



High-speed Wi-Fi Internet connection
Built-in overhead data projectors for laptop presentations



Non-glare lighting



DVD, CD, VCR, and monitors



laser pointers



High-resolution screens and whiteboards



Flip charts



Hand-held and cordless microphones



Spring water in every room

Shelley Congrave, Corporate Sales Manager
Bramblewood Hotel and Conference Center
112 Massachusetts Boulevard
Cambridge, MA02144
July 21
Dear Ms. Congrave:
Our company recently held its staff summer ball at Bramblewood, and it was a very enjoyable
and successful event.
We are therefore considering Bramblewood as a location where we can present our latest
corporate security software to our clients. A boardroom layout would be the most appropriate
for our purposes and, given the size of our party, we will need the Cedar Room. The event will
20


last just one day, preferably a Wednesday or Thursday during the. last two weeks of November.
Could you accommodate us then?
One more important thing - one of our computer specialists uses a wheelchair/and so could you
please confirm access for people with disabilities?
I look forward to hearing from you.
Sincerely,
Daisy Ho, PA to the C.E.O.
Securicert, Inc.

181. What is the main purpose of Ms. Ho's letter?
(A) To confirm the date of the summer party
(B) To check on the availability of a meeting room
(C) To promote the company's software
(D) To ask about wheelchair access to the hotel
182. How many people will be attending the Securicert event?
(A) Fewer than 20
(B) Between 21 and 25
(C) Between 26 and 48
(D) Over 100
183. What kind of event is Ms. Ho planning to hold in November?
(A) A seminar for computer specialists
(B) A social event for important clients
(C) An end-of-year party for staff
(D) A marketing presentation
184. In the letter, the word "party" in paragraph 2, line 3, is closest in meaning to
(A) get-together
(B) group
(C) company
(D) team
185. Which of these dates would Ms. Ho most likely prefer?
(A) Wednesday November 6
(B) Thursday November 21
(C) Tuesday November 26
(D) Friday November 29

21

Questions 186-190 refer to the following memo and email.
To: All heads of department
From: Kaitlin Ratner, HR Department
Date: October 13
Subject: Intern Induction Program October 19
Just to remind you all that the next group of interns will be joining us on Monday. October 19.
You have all had this date in your calendars for some time, and you all kindly agreed to speak to
the group about your department. Here is the agenda for the day.
10:00

Welcome by Scott Logan, Managing Director
followed by an overview of the organization, by Ruby Moran, head of HR


What Unisos does



History of the company



Organizational structure

 Future plans
10:30
Tour of the premises" led by Kaitlin Ratner, HR Dept.
To include all departments in Brent House, the Library, Research laboratories
11:15
Library services, Yasmeen Tahir

12:00
Legal department, Stefan Muller
12.:45 - 2:15 Lunch
2:15
Research and development, Juan Villegas
3:00
Marketing and sales, Darryl Jackson
3:45
Finance and accounting, Brett Olson
4:15
IT, Jamal AI-Hashimi
4:45
Refreshments in the boardroom. All speakers welcome.

From: Yasmeen Tahir
To: Kaitlin Ratner, Jamal AI-Hashimi
Subject: Re: Intern Induction Program October 19
Hi Kaitlin and Jamal,
Thanks for the program, Kaitlin. Unfortunately, I have a problem in that I'll be flying back that
morning from a conference in Toronto, and am not expecting to be back in the office before
12:30 P.M. Can you find someone to swap sessions with me? I can manage any time after lunch
Also, Jamal- would it be OK if Thuy Vong, the graduate trainee who recently joined my department,
sat in on your session with the interns? If you remember, you were in the hospital when she started
working for us, so she missed out on the usual IT induction.
Thanks,
Yasmeen
22


186. Why did Ms. Ratner write her e-mail?

(A) To give information to new interns
(B) To thank senior Unisos staff
(C) To confirm details in a schedule
(D) To suggest a new training program
187. What does Yasmeen Tahir want to do?
(A) Change the time of her session
(B) Introduce a graduate trainee
(C) Extend her stay in Toronto
(D) Ask her colleagues for ideas
188. Who might be able to help Yasmeen Tahir?
(A) Scott Logan
(B) Darryl Jackson
(C) Stefan Muller
(D) Ruby Moran
189. What is indicated about the intern induction program?
(A) It has already started.
(B) It has just been approved.
(C) It takes place twice a year.
(D) It lasts for one day.
190. What can be inferred about Thuy Vong?
(A) She works in the IT Department.
(B) She is an intern.
(C) She is a junior member of staff.
(D) She was ill recently.

23


Questions 191-195 refer to the following diary and e-mail.
Monday 18

1:00pm lunch
with Goloco
sales rep

Tuesday 19

9:00 am
department
meeting
1:30pm lunch
with Samir

Wednesday 20
Boston all day
- Asset
Management
conference
Flights:
dep: 07:50
Arr: 09:05

Thursday 21

3:00 pm
budget
meeting

return
5:30/6:36

Friday 22
10am conference
call with San
Francisco office
sales staff
4:00pm golf with
Stefan

From: Samir Mahfouz < >
To: Wesley Coleman <>
Subject: Lunch next week
Hi Wesley
I'm afraid I can’t make our lunch date next week. They just told me that my annual appraisal is
scheduled for that afternoon. It takes half an hour to get back here from downtown, so that means
we'd only have an hour - nowhere near long enough to catch up after nearly a year! I hope you
understand this isn’t an excuse – l have been looking forward to trying the food at APG’s new
Executive Dining Room! Can you do another day next week instead? Any other day except
Thursday is good for me.
Also, Jia Li from the Hong Kong office is going to be here for a few days next week. She is coming
mainly to attend the opening ceremony of our new training center on Wednesday morning. I know you
said you wanted to meet with her. Can you make Wednesday afternoon? Or the following morning?
She still has a couple of free slots in her schedule, so let me know asap.
Thanks and see you next week, I hope!
Samir
191. What time is Samir's annual appraisal on Tuesday?
(A) 1:30 P.M.
(B) 2:00 P.M.
(C) 2:30 P.M.
(D) 3:00 P.M.

192. What is indicated about Wesley?
(A) He once lived in Hong Kong.
(B) He works in an office downtown.
(C) He often travels on business.
(D) He plays a lot of sports.

24


193. Which of the following is Wesley NOT planning to do next week?
(A) Meet a sales representative
(B) Play a round of golf
(C) Attend a conference
(D) Go to San Francisco
194. What will Wesley most likely do on Thursday morning?
(A) Attend a budget meeting.
(B) Meet with Jia Li.
(C) Wait for a call from Samir.
(D) Go on a business trip.
195. What is suggested about Wesley and Samir?
(A) They used to work together at APG.
(B) They haven't seen each other for a long time.
(C) They are partners in a new business venture.
(D) They regularly present at conferences.
Questions 196-200 refer to the following newspaper advertisement and e-mail.
South Carolina Mentoring Network
Volunteer Business Mentors Required - Sheridan County Youth Trust
Could you play a vital role in supporting this county's young entrepreneurial talent? One of our
member projects, the Sheridan County Youth Trust, is seeking Business Mentors to offer support and
encouragement to its budding entrepreneurs. There are no age restrictions to be a mentor, and no

specific business qualifications are required. However, you should be able to demonstrate significant
achievement and of course be prepared to share your knowledge and have broad experience. For
administrative purposes, all business mentors must live in Sheridan County.
This is a voluntary position, and requires a minimum commitment of ten hours per month. No
salary, but travel expenses will be reimbursed. If you are interested in becoming a business
mentor, please contact Lisa Nanko at (843) 555-2011. E-mail

From: Brian Chang
To: Nanko Lisa
Subject: Business mentors
Dear Ms. Nanko:
I am writing in response to your advertisement seeking business mentors, which I saw in the
Charleston Gazette. I would be interested in finding out more about this position.
I am the owner of several successful online supply stores, covering food, niche fashion and pet
products. I believe my 20 years of experience in developing ideas and bringing them to market
means that I am in a position to offer relevant advice to young business people. I was previously
25