PROJECT TITLE: “UNDERSTANDING THE STATEMENT OF PRODUCTION AND BUSINESS OF THE THANG LONG INFORMATICS JOIN STOCK COMPANY” ppt

INTERNSHIP REPORT Vu Thi Hai Yen – Vu Thi Chuyen

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HANOI UNIVERSITY OF AGRICULTURE
FACULTY OF ACCOUNTING AND BUSINESS
ADMNISTRATION

INTERNSHIP PROJECT
REPORT STAGE 1
PROJECT TITLE: “UNDERSTANDING THE STATEMENT OF PRODUCTION
AND BUSINESS OF THE THANG LONG INFORMATICS JOIN STOCK
COMPANY”
Student Name: Vu Thi Hai Yen (530421)
Vu Thi Chuyen (531534)
Class: Advanced Business Administration course 54
Major: Advanced Agribusiness Administration
Instructor: Master, Nguyen Thi Hoang Giang

HANOI – 2011
INTERNSHIP REPORT Vu Thi Hai Yen – Vu Thi Chuyen
TABLE OF CONTENT
Page
Acknowledgement 3
Table of Content 2
CHAPTER 1: BACKGROUND TO THE REPORT
1.1. The rationale behind the research topic 3
1.2. Major research objectives 3
1.3. Scope of research 4
1.4. Research methodology 4
1.5. Main research questions 4

CHAPTER 2: INTRODUCTION
2.1. History of development 6
2.2. Location and Contact 7
2.3. Development Strategy 8
2.4. Development Goal and Mission 9
2.5. The organizational model 9
CHAPTER 3: BUSINESS DESCRIPTION
3.1. Human Resources 11
3.2. Suppliers and customers 14
3.3. Competitors 15
3.4. Finance Resource 15
3.5. Infrastructure
18
CHAPTER 4: OPERATION RESULTS AND EVALUATION
4.1. Results of operations
19
4.2. Analysis of the profitability of assets 20
CHAPTER 5 : CONCLUSION 24
APPENDIX 25
Reference 25
Acknowledge 26
Acknowledgement
Internship is fact-finding, understanding how to knowledge learned on the
books to be applied in practice, find out the difference between theory and practice. It
is important to students. It helps students learn how to apply their knowledge to actual
work. It help students know how to work in the future.
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This is the first internship of us. We are students and do not have much

experiences in the research. Moreover, we could not avoid many mistakes in this
internship.
So, we should sincerely thank the board of the school, and all the lecturers in the
group practice of teaching science Accounting & Business Administration has been
helping and guiding our group during practice and make this thesis.
We would sincerely thank to the vice president Nguyen Dang Tan from Thang
Long Informatics Joint Stock Company helped us into internship in company.
We would sincerely thank the leader of the company, along with uncles,
brothers, sisters worked at Thang Long Informatics JSC, especially, the women in
finances and accounting office of the company has helped us in the process to
collecting data and information for the report.
And especially, we would sincerely thank Master Nguyen Thi Hoang Giang
helped us to edit some mistakes in this report and complete it.
CHAPTER 1
BACKGROUND TO THE REPORT
1.1. The rationale behind the research topic
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Along with the development of the world, nowadays, Vietnam's economy is on
track to thrive on almost all aspects. The business was born more and more. To
implement the management, media, security work The business is indispensable a
very important factor is that informatics technology. Informatics Technology is a huge
role in the operation of a business: human resources management, timekeeping,
internal communications, external communication with partners, confidential
information security with high technology Interested in this problem, our group has
chosen to research the business situation of the Thang Long Informatics Joint Stock
Company as research subject.
1.2. Major research objectives
1.2.1. The general objective:

Describe the current business status of the company in recent years. From which,
we find the ways to step up production and business operations of company in the
future.
1.2.2. The specific objectives
- Understanding of human resources, finance, types of commodities in the market.
- Assess the situation of the company in recent years.
- Infer the gained achievements and shortcomings.
1.3. Scope of research
1.3.1. Space: Research at the head office:
THANG LONG Informatics Join Stock Company
No. 10 Dinh Cong Trang Street, Hoan Kiem, Hanoi
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1.3.2. Time: From 9/27/2010 to 7/10/2010
1.3.3. Content: Focus on production and business operations of the company.
1.4. Research methodology
1.4.1. Collecting data:
- Data sources were published: Secondary data was collected from the available
documents or statistical data, surveys in the company on issues related to the research
content to systematized data following the driven research.
- New data sources: collecting by interview employees in the company.
1.4.2. Data processing: Based on Excel spreadsheets.
1.4.3. Data analysis: Described statistical method and compared statistical method.
1.5. Main research questions
- How does our company recruit employers?
- How are the financial resources of the company? How is the rate of borrowing
capital/equity?
- How is the result of business activities? Profit or loss?
- What indicators are used in evaluate the effectiveness of production and business

operations of company?
- What year that the capital is used most effectively?
CHAPTER 2
INTRODUCTION
2.1. History of development
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THANG LONG JSC Informatics (iThangLong) established in 2007, activities in
the field of design solutions consultancy, construction and software development,
integrated solutions in the field of information technology.
The founder and executor of Thang Long Informatics JSC was working long and
extensive experience in the technology sector through collaboration with firms of
software engineering and hardware famous such as NEC, SUN Microsystems, IBM,
Hewlett-Packard (HP), Dell, Fujitsu, Oracle, SAP, Microsoft, as well as a history of
working closely with the projects of information technology with major technology
companies in the country.
One of the iThangLong company key is developing applications of biometric
technologies. According to which, iThangLong providing security solutions,
biometric identification (fingerprint identification, iris, ) application in security
applications such as electronic passports, crime prevention, building crime database ,
building population database, the application of electronic identity card,
Exploit the strength of expertise, seasoned experience and capacity to provide
superior service, iThanglong identify business trends, technologies and build a total
solution to assist clients
• Access to new markets
• Increase revenues in the current market
• Improve operational efficiency
• Complete the supply of products and services to market
With that goal, we constantly set up and develop deep relationships with

organizations and leading groups in the field of information and communication
technology. Market share is continuously expanded over the years is testament to the
internal resources and our potential development.
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With the engineers are experienced and trained at home and abroad, now
iThangLong is on the way to become a software manufacturer has extended the
product range, and supply the integrated package for customers in Vietnam,
advancing to export products to foreign markets through the cooperation and
developing with the reputation hardware and software firms in the world.
Catch up the trend of information technology and telecommunications, the
development of online services on the mobile and internet technology, iThanglong
actively expanding investment strategy to diversify business obtain information
technology and telecommunications as its foundation.
With a strength of human resources, professional business process, practical
experience and strong commitment, iThangLong stand with customers on each
business path and development.
Currently, iThangLong headquartered in Hanoi and a branch in Ho Chi Minh,
with the system of organization and management comply with the ISO standards and
the software development process closely, science, served the demand of indigenous
customers with different demands, customers and partners appreciate.
2.2. Location and Contact
HEAD OFFICE
Address: No. 10 Dinh Cong Trang Street, Hoan Kiem, Hanoi
Tel: (84-4) 39 33 54 68
Fax: (84-4) 39 33 54 55
Website: www . ithanglong . com
Email: contact @ ithanglong . com
HO CHI MINH BRANCH

Address: 39 / 6 Nguyen Trai Street, District 1, Ho Chi Minh
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Tel: (84-8) 38 33 04 25
Fax: (84-8) 39 25 90 56
Website: www . ithanglong . com
Email:
2.3. Development Strategy
With the goal of building a technology group sustainable development, placing the
interests of shareholders and employees first, iThangLong continue to reinforce and complete
the model of modern organization that efficiently implement the company strategy.
For the company, iThangLong towards building a system of management transparency
and efficiency to raise the sense of initiative and sense of responsibility from leaders to
employees, focusing complete development of human resources policies to create favorable
conditions for employees to maximize the capacity and oriented personal career goals.
Besides, iThanglong emphasize building working environment - corporate culture is
open, dynamic with the spirit of respect for the individual, promote solidarity, creative
motivation for employees, attract and retain talent. Individual employees of the company are
active and creative.
In iThangLong, the brand has the contribution of each individual brand - the best
employees. Each employee is orient branding himself to promoted career and success in life.
We understand that the success or failure of the enterprise depends on the dedication and
enthusiasm of the employees because they are thrust to the enterprise forward.
The business strategy of the next years, iThangLong special interested in the
development of services and solutions with high added value based on the advantages of
human resources and capacity to master the technology, market experience and technology
transfer from the prestigious partner.
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2.4. Development Goal and Mission
"To become system integrators and software providers with leading-edge
technology services in the field of information technology, providing reliable
solutions to customer orientation with reasonable prices, maximum effectiveness of
the customer's investment in ICT"
"Building a sustainable community, the convergence of intellect and
achievement of personal excellence"
2.5. The organizational model of Thang Long Informatics Join Stock Company
The chart below is the organizational model of Thang Long Informatics Join
Stock Company:
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CHAPTER 3
BUSINESS DESCRIPTION
3.1. Human Resources
3.1.1. Personnel structure
Total number of employees in the company in 2011: 28 staffs
We are going into analysis shows:
Review by gender in 2011:
Review by gender Quantity
Male 24
Female 4
We see that male workers accounted for a large proportion 86% in 2011. The
characteristics of work is concentrated, need many times, and solution work fluently.
Males are suitable with these characteristics. So this is the strength of company.

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Almost females work in accounting. There are 4 females. That is enough in
accounting and communicated with customers and partner.
Educational level:
Indicator Quantity (people) Rate (%)
University 26 92.9
Master 2 7.1
From table and chart above, we see that all staffs are high education level
(university and master level). So they work effectively. This is good condition to
develop company.
Considering the age of personnel in 2011:
Age Numbers of people
18 to 25 6
26 to 35 12
36 to 45 10
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From the chart above, we see that all staffs are in labor age. They have health
and capacity to work well. Moreover, they are dynamic and creative. It is good
condition to the development of effective working environment in the company.
3.1.2. Recruitment:
For each company, recruitment is extremely important role. Chosen the people
with good capable and suitable with job is not easy. Ithanglong special interested in a
this issue and they spent many time to search for talent.
The way to recruit:
Step1: Identify recruitment requirements:
Define clearly the work of each department and the need for additional human

resources, general manager make the decision on the number of employees to be
recruited, the position needs to recruit.
After the decision, the company will offer requirement: health, work experience,
qualifications and achievements
Step 2: Post newspaper (online newspapers, traditional newspaper )
After identifying the recruiting requirements, the company will process
recruitment notice. It was widely published by newspapers, newspaper article, flyers,
posted on the bulletin board of the company
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Step 3: received applications and interviews
After posting recruitment notice, the company will spend time to getting resume
(direct and online)
After that, the company shall classify records. Those people who have a resume
with qualification requirements will be interviewed.
Step 4: health checks
The people pass the interview will be check health. Only those who had good health
would be received to work at the company.
Step 5: Probation
All new employees were recruited to undergo the trial in one month. They will
work fluently. If someone is not suitable with work or try hard not to work, they
would be laid-off.
After the trial undergo, they will become staffs and work in company.
3.2. Suppliers and customers
Suppliers
Ithanglong work in the field of technology, cooperation with technology
software and hardware firms in the world known as NEC, SUN Microsystems, IBM,
Hewlett-Packard (HP), Dell, Fujitsu, Oracle, SAP, Microsoft and other technology
companies in the country.

These organizations are cooporate with ithanglong provide software and
hardware of information technology to customers.
Customers
Customers of the company are mainly manufacturers and trading companies and
agencies. They are required to organize the computer software enables the company's
activities more convenient
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3.3. Competitors
In the market economy, competitive factors are particularly interested.
iThanglong is business competition with each other to achieve a foothold in the
market.
In Hanoi, there are many limited liability company has many years of
experience providing information technology equipment – these are main competitors
of the company.
Beside the difficulties, the company also has advantages such as good location,
near to schools, agencies, unit of state … This is considered a good location for
business. Furthermore, field operations staff of the company’s enthusiasm and rich
diversity of work, can satisfy even the most demanding requirements. In addition, the
company affiliated with the companies that provide equipment and software
reputation as NEC, Sun Microsystems, IBM, Hewlett-Packard (HP), Dell, Fujitsu,
Oracle, SAP, Microsoft These factors have helped improve the company's
competitiveness compared to other companies.
Although that operated for three years, the company has signed a contract web
design and software training and software development. Provide high-tech equipment
for many state agencies as customers in and outside Hanoi. The company had win the
belief of these customers and create a long-term business relations … The most recent
project is the design of information security software to cooperate with the ministry of
police. During operation, the company also faced to many difficulties due to not many

management experiences to expand more business.
3.4. Finance Resource
Table 3.4.1. Table of capital structure of private company shares promoted long
learning unit (1000VND)
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Indicators 2008 2009 2010
I – Asset 1,791,530,142 3,883,473,896 15,561,264,465
1. Asset labor and short-term
investments
1,261,387,410 1,288,191,436 5,013,775,188
2. Fixed asset and long-term
investment
530,142,732 2,595,282,550 10,547,489,277
II – Sources of capital 1,791,530,142 3,883,473,896 15,561,264,465
1. Liabilities 255,875,149 433,736,907 1,540,545,719
- Short-term debt 255,875,149 433,736,907 1,125,385,214
- Long-term debt 0 0 415,160,505
2. Equity 1,765,654,993 3,839,736,989 14,020,718,746
Table 3.4.2. Table shows some ratio of liability and equity compare with asset.
Indicator Ratio 2008 (%) Ratio 2009 (%) Ratio 2010 (%)
Liability/Total asset 14.3 11.2 9.9
Short-term debt 14.3 11.2 7.2
Long-term debt 0 0 2.7
Equity/ Total asset 85.7 98.9 90.1
From the table above, we can see that:
+ The rate of equity / total assets in 2008 is 85.7%; in 2009 is 98.9% and in
2010 is 90.1%. These ratios are very high. This ratio shows the autonomy of higher
business. Enterprises are less dependent on external financing.

+ Percentage of liabilities/ total assets in 2008 is only 14.3%, in 2009 is 11.2%,
in 2010 is 9.9%. These percentages are quite small. Therefore, the risk of bankruptcy
of the company when pay of debts is very small.
Table 3.4.3. Indicators of the structure of property are shared by Thang Long
Informatics company.
Indicators 2008 2009 2010
1. Total asset 1,971,530,142
3,883,473,896 15,561,264,465
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2. Short-term receivable
342,661,205 53,859,528 3,243,383,781
3. The value of inventories 0 0
1,261,940,800
4. The ratio of short-term
receivable/total asset
17.4% 1.4% 20.8%
5. The ratio of inventories/ total
asset
0% 0% 8.1%
Inventory is part of collateral for the production and sale of the business is
conducted continuously. Reserve inventory is a reasonable goal of business because
too much will cause the reserve capital accumulation, increasing maintenance cost
and lead to less efficient use of capital; contrary reserve too little will cause image
affect the progress of production and consumption of the business. Therefore, analysis
of the proportion of inventories over the period will evaluate the reasonableness of the
reserves. However, when analyzing this indicator should pay attention to the
following:
+ The value of this criterion depends on the characteristics of production and

business activities of each business type. Typically, in commercial enterprise,
inventory is relatively large proportion compared to other asset classes because
inventories are basic objects in the business of these enterprises. This ratio is also high
for the manufacturing enterprise with a long production cycle, such as construction
companies, factories ship … because the products are manufactured may exist within
a certain time. In contrast, in the enterprise business services, such as hotels,
entertainment, loading … inventories low proportion. Looking at the above table
shows: percentage of inventory in 2008 and 2009 are no, and in 2010 is only 8.1%.
This is low rate consistent with the business characteristics of the industry.
Customer receivable is part of the assets of the business, generated by the
enterprise paid for goods and services to customers. To calculate the above criteria are
often used data from code 131 “debts customers” on BCDKT. This indicator reflects
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the level of the business capital of the enterprise is other unit for temporary use. In
analyzing this indicator should pay attention to these characteristics:
+ Method of sale of the business. Typically, in a retail business selling weight
immediately collect receivables customers account for low back in the wholesale
business, the proportion of customer accounts receivable proportion.
+ Credit sales policy of the enterprise, reflected in the credit terms and allowed
for each customer.
With the business that long-term credit, balance the high level of customer
receivables proportion. Due to credit sales are stimulating consumption method
should consider and evaluate the reasonableness of this criterion needed in relation to
sales of the business. We see that the proportion of debts over three years tend to
fluctuate irregularly. In 2009, the percentage of the lowest debts only 1.4%, this ratio
shows that the use of capital in 2009 is the best. And highest in 20,010 years is 20.8%
CHAPTER 4
OPERATION RESULTS AND EVALUATION

4.1. Results of operations
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In recent years, with the right leadership, acumen, creative leadership and the
company tries its best of all employees in the company, some remarkable that Thang
Long Informatics JSC had achieved.
Table 4.1.1: Table of results of production and business activities unit (1000 VND)
Indicators 2008 2009 2010
Total assets 1,791,530,142 3,883,473,896 15,561,246,465
Total revenue 1,100,425,000 9,236,844,381 162,303,625,709
The total cost 1,354,455,500 7,203,812,110 153,143,118,718
Profit before tax (245,030,000) 3,440,656,491 9,160,506,991
State budget 0 0 240,814,029
Profit after tax (245,030,000) 3,440,656,491 8,919,692,962
From the table above, we can see that all of the indicators increase very fast
(appendix table 4.1.2). The after-tax profit indicator in 2008 when the company has
just established, the business of the company is not efficient, profit is negative.
However, profit in 2009 increases to nearly 3.5 billion, profit in 2010 increases nearly
9 billion, nearly 160%. This is a breakthrough of the company.
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Indicators
2008 2009 2010
Ratio increase
(%)
Ratio increase
(%)
Assets 1,791,530,142 3,883,473,896 15,561,264,465 116.8 300.7

Profit after
tax
(245,030,000) 3,440,656,491 8,919,692,962
N/A 159.2
From the chart and table above, we see that total assets and profit after tax of
the company through three years is increase continuously. This means the investment
assets that add more is effective. As assets increase, profit also increased.
4.2. Analysis of the profitability of assets
Similar to the above analysis, the criteria can be studied separately for each
type of activity can also be calculated for all business activities.
4.2.1 Rate of return of assets
Rate of return of the property show the relationship between returns than
assets. This indicator reflects the property on 100 investments in the enterprise will
generate much profit before tax. ROA reflects the higher profitability of assets is more
than.
Rate profitable of asset (ROA) =
assets totalAverage
after taxProfit
×100%
ROA =
averageasset Total
Revenue
×
Revenue
after taxProfit
×100%
ROA = Effectiveness of property performance × Profit rate on sale
In the above criteria, the target rate of return of assets is an indicator to reflect
the total merged. It represents a synthesis influence the outcome of the research
targets. The profitability ratio of total assets as a result of the efforts to improve the

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effectiveness of individual elements for business process, the result of efforts to
expand market schools, increased sales, cost savings.
Based on the calculated data can identify the key factors leading to increased
production and reduced efficiency of enterprises, from which new directions set out
measures to increase the efficiency of business.
Following is specific data of the company:
Table 4.2.1. Table shows rate of return of assets
Indicator 2008 2009 2010
ROA -13.7% 88.6% 57.3%
About the rate profitability of the asset: If in the previous year, ROA is
negative, then to 2009, the profitability of assets in a significant increase compared to
2008. We see that 100 dongs capital in 2009 on the investment assets generated profit
before tax of 88.6% and in 2010 on 100 dongs capital on investment assets generated
only 57.3% profit. This is still a high level of rates. However, the rate fell to 31.3 %.
As mentioned above, the profitability of assets depends on asset efficiency and profit
margin on sales, through the following equation:
Performance using ROA = Profit margin × Asset turn over
Profitability of the business assets are largely derived from the profitability of
those activities through increased sales results, cost savings. Meanwhile, the
efficiency was not high property impacts in the direction opposite to the profitability
of the property …
The above analysis of the profitability of the property is affected by capital
structure. As discussed in Chapter 3, JSC Thang Long informatics JSC has a capital
structure with less risk to the average debt ratio of 11.8% This confirms more
efficient progress of business units in recent years.
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4.2.2. Profitability ratio of equity (ROE)
Financial performance is often of interest to investors, it is an attitude of
preservation and development of equity. A business financial performance is highly
favorable conditions for business growth. To grow, businesses must invest and the
investment funds are always needed. This issue raises a larger question: Should
businesses increase equity to raise capital or borrow? Raising capital will be easier if
there were evidence of the ability to generate high profits. Moreover, if this high rate,
the owner to easily accept the most profit on the investment, and businesses have
added conditions to the business facilities. Therefore, the financial performance is the
main objectives of leaders, especially in cases where they are also the owners and
invested.
In addition, the existence of financial performance will be safe in a financial
environment, particularly for the lender because it is profitable for a covenant, a
guarantee for the change of the conditions effectively.
In this company, look at the financial performance to assess the growth of the
business assets of the total enterprise capital. It is the profitability of equity.
Profitability of equity represented by the relationship between the profitability
of enterprises with equity, capital of the enterprise: This indicator shows a percentage
of capital invested by the owners will make how much profit in the end, after-tax
profits. This indicator is higher the more business opportunities to find new funding.
Conversely, the lower the percentage the ability to attract equity capital, the ability to
invest in businesses especially hard
Rate profitability of Equity =
equity Average
after taxProfit
× 100%
Table 4.2.2.1. Table shows profitability ratio of equity (ROE)
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Indicator 2008 2009 2010

ROE -13.7% 88.6% 57.3%
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Looking at the above table shows the highest ROE in 2009 so their ability to
attract capital investment is high. In 2009 the total business capital is nearly 3.9
billion, to come in 2010 has attracted more investment is a major source of business
capital has risen to nearly 15.6 billion, an increase of approximately 4 times.
CHAPTER 5
CONCLUSION
The achievements and limitations
During the company works together with the development of the Vietnamese
economy in general and information technology sectors in particular, informatics
Corporation Thang Long has made significant achievements as constantly increasing
profit on sales, business performance as well as the company's market expansion.
Besides the significant achievements that the company is also facing difficulties as the
fierce competition of other companies in the field of information technology in
Vietnam. Thang Long Informatics JSC is a company active in the field of
consultancy, providing software and services computing. The company established
and operated in the market mechanism. Although still young, but the company's
activities have gradually become more stable and affirmed its position. During
practice I found that the company group is quite focused on improving the quality of
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human resources to improve the efficiency of business operations of the company.
However, results are still limited and not commensurate with their capabilities and
potential of the company. So finding measures and apply it appropriately to
continuously improve business performance is desired, the target company's board.
During practice we have been in contact, find out the actual operations of the
company, which we have documented them to write reports. With the help of her

uncle, brothers and sisters in the company, especially the help of supporting
enthusiastic instructor internship-master Nguyen Thi Hoang Giang we have
completed this report.
Finally we would like to receive the comments of teachers for this report is
more complete.
APPENDIX
Table 4.1.2. Distance change of indicators (1000 VND)
Indicators ∆
(2009 compare with 2008)
∆
(2010 compare with 2009)
Total assets 2,091,943,754 11,677,772,569
Total revenue 8,136,419,381 153,066,781,328
The total cost 5,849,356,610 145,939,306,608
Profit before tax 3,685,686,491 5,719,850,500
State budget 0 240,814,029
Profit after tax 3,685,686,491 5,479,036,471
References
1. Fundamentals of Corporate Finance – Ross Westerfield Jordan.
2. Financial and Managerial Accounting (Information for Decisions) – Wild
Shaw Chiappetta – Third Edditon.
3. Giáo trình phân tích tài chính doanh nghiệp
PGS.TS. Trương Bá Thanh - Chủ biên và biên soạn chương 3, 4, 5
TS. Trần Đình Khôi Nguyên - Biên soạn chương 1, 2
- FACULTY OF ACCOUNTING AND BUSINESS ADMINISTRATION -
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INTERNSHIP REPORT Vu Thi Hai Yen – Vu Thi Chuyen
4. ithanglong.com
- FACULTY OF ACCOUNTING AND BUSINESS ADMINISTRATION -
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