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Principles of marketing: Lecture 6

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MGT301
Principles of Marketing
Lecture­6


Summary
of  
Lecture­5


Marketing 
Challenges
 in the 
21st century


Threat of
New
Threat of 
Entrants
New 
Entrants
Bargaining
Power of
Suppliers

Rivalry Among Competing
Firms in Industry

Bargaining
Power of


Buyers

Threat of
Substitute
Products
*




The Information Technology Boom



Rapid Globalization



The Changing World Economy



The Call for more ethical and social Responsibility



The New Marketing Landscape


Today’s Topics

Strategic Planning and Marketing 
Process




Strategic 
planning

The process of developing and maintaining a strategic fit 
between the organization’s goals and capabilities and its 
changing marketing opportunities. 




Planning­­what are we going do 
and how are we going to do it?


Why 
Plan?



Address changing environment and 
consumers




Develop shared goals within 
organization



Address competitive threat


Planning is no 
fun!


Who likes to think about the 
future?



It is just an unnatural act!


If you fail to plan,
you plan to fail.


Planning requires that 
you:
What do
you see?




Anticipate the future



Determine actions that are 
needed to achieve objectives







The Planning 
Process

Environmental Analysis
Mission & Objective Setting
Marketing Strategy Development
Action Plans


Characteristics of a Strategic 
Plan







Broad in Scope
Long Range:  3 ­ 5 + Years
Focus on Organizational Objectives
Initiated and Managed by Top Management
Becomes Basis for Tactical Planning & Operations


Strategic 
Planning


Conducted by Board, CEO, 
Division VPs



Sets Objectives



Fundamental Strategies


Tactical Planning 


Middle Management ­ Sales Mgr., 
Mkt. Research Director, 
Advertising Director




Quarterly & Semi­Annual Plans



Departmental Policies and 
Procedures



Budget Allocations


Operational 
Planning


District Sales Managers, Staff 
Marketing Supervisors



Daily and Weekly Plans



Departmental Rules & 
Procedures





It is more important to do what is strategically right 
than what is immediately profitable.
­­Phillip Kotler


SWOT Analysis


Strengths



Weaknesses



Opportunities



Threats


Steps in Strategic 
Planning



Corporate Level

Defining
the
Company
Mission

Setting
Company
Objectives
and Goals

Designing
the Business
Portfolio

Business unit, 
product,
and market
level

Planning,
marketing,
and other
functional
Strategies


Strategic Planning involves developing an overall company 

strategy for long­run survival and growth.


This process involves:
– Defining a Mission: Statement of an organization’s purpose; 
should be market oriented.
– Setting Company Objectives: Supporting goals and 
objectives to guide the entire company.
– Designing a Business Portfolio: Collection of businesses and 
products that make up the company.
– Planning Functional Strategies: Detailed planning for each 
department designed to accomplish strategic objectives.


Defining the Company’s Business and 
Mission


A Mission Statement is a Statement of 
the Organization’s Purpose.
Market
Market Oriented
Oriented
Realistic
Realistic
Specific

Characteristics
of a Good
Mission

Statement:

Fit
Fit Market
Market Environment
Environment
Distinctive
DistinctiveCompetencies
Competencies
Motivating
Motivating


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