UNIT 1:
3, banker
PREVIEW
4, economist
Sony develops
electronic goods
and
manufactures
6, musician
Citibank offers banking services
VOCABULARY 2
Nike designs and manufactures clothing
AOL provides internet services
● Assistant
Toyota designs and manufactures cars
READING 1
● Management consultant
● Software developer
● Media, financial services
● Film producer
● Industrial machinery, plastics
LANGUAGE CHECK 1
● 300.000
1B
● Diversified
2C
3A
4D
LANGUAGE CHECK 2
READING 2 (1)
● simple
Company activities: creates
soundtracks, designs and translates Japanese
video games for the UK market, presents
producers with great game ideas and help them
to sell their ideas to Sony and Nintendo in
Tokyo; provides advice on everything from the
music soundtrack and graphics to the game
programming and characters.
Lynn’s activities: runs the UK office,
gives advices on that will work on both
countries; gives clients in the information about
Japanese culture; helps Japanese partners
present their ideas in the West
READING 2(2)
2F
3F
VOCABULARY 1
● Accountant
● Artist
● Adviser
● Representative
Wal-Mart sells food and drinks
1T
5, engineer
● continuous
PRATICE 1
● Work
● Sit
● Check
● Are attending
● Is currently changing
● Are learning
● Are staying
● Spend
4T
5T
6T
PRACTICE 2
● Starts
● Give
● Are giving/ ‘m giving
3 click
● Stay
4 websites
● Are beginning
5 screen
● Are refusing
6 online shopping
● Are demanding
7 password
UNIT 2
READING 2
They leave cookies in their computer
They can monitor mobile phones calls,
collect data from electronic ticket systems
and electronic access to buildings; use
video cameras and tracking chip, cameras
that see through clothing, satellites that
can recognize small objects, tracking chips
security against terrorists and criminals,
higher productivity at work, a wider
selection of products, more convenience
They hate the idea but don’t know how
to stop it
VOCABULARY 1 (1)
VOCABULARY 2 (1)
Large / a lot : huge, millions, a mountain
of, substantial, wide, enormous
Small / not many: a bit of, a few, tiny, a
fraction
VOCABULARY 2(2)
1b
2c
3d
4a
5c
LANGUAGE CHECK 1
1
aC
gC
bU
hU
cC
iC
d. C e.U
jC
2b
LANGUAGE CHECK 2
3c
● Countable nouns (g)
4a
● Countable nouns (c)
5g
● Both (b)
6c
● Uncountable noun (h)
7f
● Countable nouns(i)
8b
● Uncountable nouns (e)
VOCABULARY 1(2)
● Countable nouns (j)
1 Search engine
● Countable nouns (a)
2 keyword
● Uncountable nouns (f)
fU
● Countable nouns (d)
PRACTICE 1
VOCABULARY 1
● Invest
● Some
● Introducce
● Any
● Respond
● Some
● Ignore
● Any
● Admit
● A
● Avoid
PRACTICE 2
● Much
● Improve
VOCABULARY 2
● A lot of
● Stuffy
● A lot of
● Impact
● Many
● Communicate
UNIT 3
READING 1
Bad manners: arriving late for meeting;
ignoring emails; using bad language;
ignoring colleagues; answering mobile
phones call during meetings; not
introducing peoples at meetings
The company is trying to stop: arriving
late for meetings; answering mobile phone
calls during meetings, using bad language
● Rarely
VOCABULARY 3 (1)
● Informal
● Dissatisfied
● Dishonest
● Impolite
● Impractical
● Inconsiderate
READING 2
● Unfriendly
Pressure of work
● Inefficient
Distracts people; suggests that the
meeting is not
● Unimportant
● Disrespectful
Important
● Impatient
No; not as polite
● Inappropriate
Investing in training
Improving the working environmental
relationships with others
VOCABULARY 3 (2)
● Dishonest
● Impatient
● Unfriendly
● Inefficient
● Inconsiderate (disrespectful)
● Dissatisfied
LANGUAGE CHECK
1, Do you want some sugar?
Can you phone me tomorrow?
Not just now, thanks
Yes, no problem
2, Not just now, thanks; I don’t take
sugar, thanks;
Thanks, but I don’t really need one; It’s
a bit difficult. I’m very busy; I’m sorry. I
don’t know this very well
PRACTICE 1
● Thanks, but… (I haven’t got time now;
I’m in a hurry)
● Sorry, but I don’t know much about it
● Thanks, but I don’t really need one. ( I
can take the train; I have a taxi)
Review 1
Language check
1. analyses
2. is playing
3. plays
4. are working
5. are conducting
6. read
7. are buying
8. don’t read
● Can I
1.a
● Can I
2.b
● Could I
3.b
● Would you like to
4.b
● Could I
5.c
● Could you
6.a
● Can you
7.a
PRACTICE 2
● It’s a bit difficult….( I go to bed at 10;
I’m out this evening)
8.b
1.d
● Thanks, but … ( I don’t drink beer; I
don’t drink alcohol); or: Not just now,
thanks
2.c
● It’s a bit difficult … ( I’m very busy
today; I haven’t got much time )
4.b
3.c
5.f
6.e
2.b
3.a
1. could you
4.c
2. some
5.e
3. I’d like to
4. let me
1.c
5.any
2.b
6.an
3.d
7.does that cost
4.a
8. a lot
5.e
9. do you have
10. costs
11. can i
1. can i introduce
meet you
12. do you want
2.would you like to
13. I’m waiting
would be very like
14. could
3. for all your help
vocabulary check
you're welcome
1.c
4.it's ok
2.a
5. can I introduce
3.a
UNIT 4
4.b
PREVIEW 1
5.c
● Luxury: expensive; high quality
6.a
● Inexpensive and cheap can both simply
mean not expensive, but cheap can be
used with a negative connotation, to
imply inferior quality
7.a
8.c
9.a
career skill
1.d
● Value for money: inexpensive, not low
quality
PREVIEW 2
Luxury goods: Gucci, Louis Vinson,
Mercedes
Value for money: Nokia, Bic, Ikea
VOCABULARY 1
1.d
2.e
3.a
● Shows
● Image
● Publicity
VOCABULARY 3 (1)
4.c
5.b
READING 2
● Because of the high prices ($ 100.000
for a dress)
● No. the commercial point is that haute
couture is the fashion house's loss
leader.
● To generate publicity (more effective
than advertising)
● It is home to the most famous brands;
it has the biggest number of talented
designers
● It is good for the economy; production,
jobs, exports, (8% of the country’s
industry )
● New York
VOCABULARY 2 (1)
● B
● A
● A
● A
● B
VOCABULARY 2 (2)
● Luxury
● Fashionable
● Industry
● Creative
● Commercial
● Economic
● Famous
● Talent
LANGUAGE CHECK 1
● Cheaper
● Easier
● More effective
● Less expensive
● The biggest
● The most famous
LANGUAGE CHECK 2
A: high; slow; old; young
C: fashionable; beautiful; reliable;
practical
LANGUAGE CHECK 3
● Fashion houses
Good- better- best
● Campaigns
Bad- worse- worst
● Glossy magazines
LANGUAGE CHECK 4
● Famous
1.As
● Wear
PRACTICE 1
2.Than
3.as
● Bigger
● From 1994 to 1996
● Cheaper
● In 1996
● As
READING 3
● Prettier
● They were good for the health
● The greatest
● They weren’t available in the UK
● More talented
● He sold this flat, car and investments
● The least creative
● The business grew quickly and they
didn’t have the stock to meet demand
● Worse
● As
● Lower
PRACTICE 2
● Worst
● Better
● More optimistic
● Just under 50%
● Big supermarket
● His distributor went bankrupt
● No- “ … you’ve got to have fun… You
must feel really passionate about what
you’re doing.
VOCABULARY 2
● More careful
● Success
● More important
● Overweight
● Harder
● Grew
● Longer
● Strength
● More interested
● Lost
● Newest
UNIT 5
READING 1
It’s is successful because the CEO saw
an opportunity to market a successful US
product in the UK, and because he is
passionate about succeeding
READING 2
● In the early 1990s
● In 1994
VOCABULARY 3
● Sold
● Distribute
● Equipped
● Cool
● Set up
● Order
● Bankrupt
VOCABULARY 3
● Heads a company
● Lose money
● Meet demand
● Rent an apartment
● Have fun
LANGUAGE CHECK 1
● Infinitive of the verb + -ed
● Did + infinitive of verb
● Didn’t + infinitive of the verb
LANGUAGE CHECK 2
Finished
READING 2
1.Cost of launching and insurance;
impossible to repair a satellite if
something goes wrong with it
2.Private
3.Raising money for the construction;
finding a material strong enough for the
cable
4. Set up joint ventures with other
technology businesses
5.They will charge to deliver kilos of
stuff into space; the elevator can carry a
lot of material and Laine expects that there
will be a big demand for the service
LANGUAGE CHECK 3
Had; was; sold; found; flew; grew;
began; went; lost
LANGUAGE CHECK 4
● In
● From…to…
● On
● On
● At
● In
UNIT 6
READING 1
● One platform will be on the sea, near
the equator; the other in space at the
same height as most satellites
1.The year when Lift Port expects to
complete the space elevator
2.The cost of launching a satellite into
space
3.the start-up cost for the construction of
the elevator
4.the cost of delivery one kilo of
material into space using rocket launch
5 the amount of material that the
elevator could carry in one day
VOCABULARY 1
*)
1.c
2.e
3.a
● A very strong cable
4.f
● They can travel inside a capsule that
moves up and down the cable
5.b
6.d
**
● Capital
● Start-up cost
● Payback period
● Return on investment
● Potential
● A tight budget
VOCABULARY 2 (1)
● Budget
● A satellite
● A rocket
● Most meetings may/might/could take
place via video
● That means there will be much less
traffic on the road
● Electric cars may/might/could be
common
● People may/might/could have mỏe free
time
● You will carry your medical details on
a chip under your skin
● There may not/ might not be enough
oil to meet world demand
PRACTICE 2
● A cost
● Will
● An investment
● Will
VOCABULARY 2 (2)
● Won’t
● Raise capital
● May/might/could
● Take a risk
● Will
● Launch a new product
● May/might/could
● Set up a joint venture
● Won’t/may/might/could not
● Make an investment
● Won/t
LANGUAGE CHECK
review 2
● Will
language check
● Will
1. smaller
● May; might; could
2. more stylish
● He will
3. more attractive
● Will not
4. more comfortable
PRACTICE 1
● In 2020, most people will work from
home.
5.biggest
6. better
7.lowest
8.most expensive
10.than
9.more profitable
11. could
10.higher
12. as
13. better
1. founded
14. could
2. took
15.will
3. was started
vocabulary check
4. bought
1. c
5. developed
2. a
6.invested
3.a
7.grew
4. c
8. increased
5.a
6. c
1.could
7. a
2. wont
8.a
3. may not
9. c
4.might
10.b
5.wont
11.a
12.c
1. launched
13.b
2. became
career skills
3.didn't have
4.took
5.cheapest
6.sold
7.will
1.d
2.e
3. a
4. b
5. c
8.greater
9. reached
1. to begin with
2. then
3. so what did he do
4. and now
5. after
6. for next two years
3 beaches, hotels, theme park, tax-free
shopping, sporting events, desert safaris,
dhow cruises
4 1,5 millions; 20 percent are from
Dubai
5 Multi-nationals, IT and computing
companies, media and TV, banks and
financial companies
1. i'm sure i'll
READING 3
2.i think that...
C: Media City
3.i'll probably
U: Dubai land, Burj Dubai
4.it's possible that
P: Knowledge Village
5. i definitely wont
VOCABULARY 2 (1)
UNIT 7:
● Service sector
PREVIEW
● Regional office
● C
● Capital market
● D
● Investment bank
● E
● Shopping mall
● A
● Multi-national company
● B
VOCABULARY 1
Accommodation: apartment blocks;
villas, hotel
Infrastructure: airport; road links, port
Attractions: theme park, beaches,
shopping
READING 1
C
VOCABULARY 2 (2)
● Multi- national company
● Service sector
● Investment bank
● Regional office
● Shopping mall
● Capital market
VOCABULARY 3
READING 2
● Set
1 houses / villas
● Set up
2 ten years
● Run out
● Run
7 will (‘ill) present
● Sold
PRACTICE 2
● Sold out
● Growing
● Growing up
● Built up
● Build
1 We are discussing / are going to
discuss
2 I am leaving
3 I am attending / I’m going to attend
4 are you coming back
VOCABULARY 4
Strong economy ( good/ stable are also
possible)
5 I’m staying/ I’m going to stay
6 I will
Low inflation/ unemployment
UNIT 8:
Stable currency ( strong is also possible)
VOCABULARY 1
Good prospects for growth/
infrastructure/ access to regional markets (
easy accessory is also possible)
Low cost of renting office space/ labor
costs/taxation
Positive attitudes to foreign business (
good is also possible)
LANGUAGE CHECK
1 will/ won’t
2 (be) going to + inf
3 the present continuous
PRACTICE 1
1 are (‘re) going to set up
2 am (‘m) traveling
3 am (‘m) going t look at
4 are you going to travel / will you travel
5 is meeting
6 am (‘m) going to collect
1c
2a
3b
READING 1
1 name: the firm’s single bigger success
factor
2 image: youthful fun
3 contribution: speeds up hiring and
increases the accuracy of job searching
4 headhunting firms: have lost business
to Monster.com
READING 2
1, yes
2, get free job-search service, can get
advice on career management, can contact
each other to ask questions
3, Get quick responses, search large
numbers of resumes with accuracy
4, newspaper; headhunting firms
5, you should know exactly what you
want, check that your resumes is clear
about what you want
VOCABULARY 2
Employer: post a job ad, hire, scan
resumes, fill jobs, recruit staff
Job-seeker : search job ads, supply
resumes, use a career management service,
join a firm
VOCABULARY 3
● Yes
READING 2 (2)
● Ideal candidates
● At least
● Proficiency
● Excellent communicate skills
● Advertisement
● Compensation
● Apply
● Benefits package
● Candidates
LANGUAGE CHECK
● Invites
1.d
● Attend
2.a
● Offers
3.b
● Accepts
4.e
VOCABULARY 4
5.c
● Job ads
PRACTICE 1
● Applications
1 please ( Let’s)
● Resume
2, Don’t
● Interview
3, Let’s
● Recruit
4, Don’t
● Offered
5 Please
● Selected
6 Let’s
● Accept
7 Please
READING 2(1)
PRACTICE 2
● No
1 phone
● No
2 don’t understand
● No
3 tell
● Yes
4 don’t enter
● Yes
5 ask
6 are
● Sponsorship
UNIT 9
● Sponsor
READING 1
● Consumer
● £13 billion
● Consume
● Students are hard to reach and they are
cynical
● Marketer
● It runs career fairs and offers discounts
on its products
● Market
● Organization
● Teams of students who have a Red
Bull car and fridge- they sell drinks on
campus at sporting events and at times
when students need an energy boost
● Organizer
● You need to have an approach that
doesn’t look like a sales pitch
● Agency
● By having insiders on the campus, a
database of students who act as field
staff
● Marketing
● Analyst
● Analyze
VOCABULARY 2
● Consumption
READING 2
● Analyst
1d
● Agency
2 a,e
● Consume
3b
4c
● Consumers
VOCABULARY 1
● Sponsor
1 worth
● Sponsorship
2 estimate
LANGUAGE CHECK
3 high – earning, spending power
1, 2 have to/ must
4 debt
3 should
5 pay off
4 need to
6, discount
5, mustn’t
7, method
6, shouldn’t
8, boost
7,8 don’t have to/ don’t need to
VOCABULARY 2 (1)
PRACTICE 1
● Mustn’t
4. are you going to come
● Have to (must)
5. will phone
● Don’t need to / don’t have to
6. will talk
● Need to ( have to/ must)
7. is traveling
● Mustn’t
8. is not going to be/ wont be
● Don’t need to / don’t have to
● Have to (must)
1. be to
● Have to (must)
2.bỏ will
PRACTICE 2
● You must know as much as possible
about the products
3.not thành don’t
4. bỏ be
5. bỏ you
● You shouldn’t be afraid to start a
conversation with the customer
6. đúng
●
7. willnot thành dont
You shouldn’t start with a sales pitch
straightaway
● You should ask a few question to find
out your customer’s needs
● You should/must make the customer
feel comfortable and important
8. bỏ you
1. f,g,h
2. e
● You should suggest different products
that the customer could be interested in
3b,c
● You must stress the benefits of the
products , not the features
5.d
● You mustn’t spend too long with one
customer when others are waiting
7.a
4.e
6.b,c
8.f,g,h
review 3:
language check
1. you are going to start
1. am not coming
2.is coming
2.are meeting
3. i'm going to explain
3. will stay
4. have
5. must
4 free
6.let's do
5 i can make
7.you mustn't
6 Let's say
8. are traveling
7 see you
9. have to
10. is going to
1 be better
11. will give
2 important
12. should
3 good
13. don’t have
4 forget
14. don’t
5 sure
15 shouldn't
Vocabulary check
1.a
2.b
3.b
4.c
5.a
1.b
2.c
3.a
4.a
5.c
6.b
Career skills
1 how about
2 a good idea
3 we could
4 i'm not sure
5 why
6 i think we should
UNIT 10
PREVIEW 2
1 food
2 communication
3 leisure
4 Household equipment
READING 2
1b
READING 2
1. i'd like to...
● T
2. can we meet
● T
3. i'm afraid not
2d
3a
4c
● T
LANGUAGE CHECK 1
● F
1, has or have
● T
2, has or have
● T
3, hasn’t or haven’t
● F
4, past simple
VOCABULARY 1
5, present perfect
1d
LANGUAGE CHECK 2
2a
3f
Time expressions used with the present
perfect : in the last three months, recently,
in recent years
4b
PRACTICE 1
5c
1, we saw ( we have seen)
6e
2, has fallen (fell)
VOCABULARY 2
3, correct
Increase: put up, raise, rise, rocket
4, we haven’t raised (we didn’t raise)
Decrees: cut, drop, fall, lower, reduce,
push down
VOCABULARY 3
Cut, drop ( both with and without
object), lower, put up, raise, reduce, push
down, increase (both with and without
object), decrease (both with and without
object)
5, correct
6, we reviewed (we have reviewed)
PRACTICE 2
2, have risen
3, have doubled
4 have dropped / fallen
VOCABULARY 4
● have been
1, Rose
● have dropped / fallen
2, pushed up
UNIT 11
3 increased
READING 1
● go up
● Commercial
5, cut
● Life
6,reduce
● Auto
7, increasing
● Home
VOCABULARY 1
3c
● Injured
4b
● Damaged
5b
● Stolen
6c
● Lost
LANGUAGE CHECK
● Destroyed
1 to be
VOCABULARY 2
2 active
1e
3 passive
2f
4 by
3a
PRACTICE 1
4b
5b
6c
VOCABULARY 3
2,3,5
READING 2 (1)
1 $80 billion a year
2 Layered Voice Analyzer (LVA) and
Voice Risk Analyst ( VRA)
3 more than £3 million
READING 2 (2)
● E
● The company was set up by Howard
Baines in 1978
● To begin with, it was divided into three
departments.
● Since then, it has been restructured
into five departments
● Each department is headed by
manager
● Four thousand people are now
employed by the company
● A new head office is being built for
2000 staff
● The new building will be completed
next month
● A
PRACTICE 2
● D
1, Are charged
● B
2, was quoted
● C
3, was offered
VOCABULARY 4
4, was attracted
1a
5 are seen
2c
6, are paid
7, are believed
4d
Unit12
5b
Vocabulary 1
1. excellent
2 friendly
3 pleased
4 dissatisfied
vocabulary3
1c
2a
3c
4b
5 dirty
vocabulary4
6 rule
1 customer
7 wrong
2 service
8 mistake
3 need
9 apology
4 complaint
10 useful
5 complaint
11 poor
Reading 1
B
Reading 2
1. f
2.t
1 satisfy
2 make
3 deal with
4 satisfy
5 offers
6 make
3.f
4.f
5t
6f
Vocabulary 2
1c
2a
3e
Listening 1
1c
2e
3a
4b
5d
1 i didn't make the mistake. this isn't my
responsibility.
4. arrange the refund; ask the distributor
to collect the extra units.
review 4:
2 stay calm; deal with the complaint
even if it isn’t your fault; follow a fixed
routine to solve the problem
1 hasn't been
3 will
2 has
Practice 1 ( them if va will)
3 fallen
practice2
4 have stayed
1 find
2 will refund
3 are
4 will send
5 will deduct
6 order
7 cancel
8 will be
9 require
language check
5 hasn't seen
6 haven't risen
7 have decided
8 have introduced
passives
1 the results of this survey are described
in our latest repot
2 the new model is call "Robomat"
10 will be
3 a new office block is being built in the
city center
listening 2
4 the building will be complete next
year
1. the supplier sent too many
components and charged the wrong
amount on the invoice so magda's
company has paid too much.
5 a new drink has been developed by the
company
2. op1:send a credit note
6 salaries was raised by 4 per cent last
year
op2: request the account department
refund the money paid.
7 only one person was offered a job by
the company
3. she choose op2 : refund the money .
she may not order again for two to three
months.
8 the t408 is manufactured in Germany
Conditional 1