đề tài phân tích thiết kế hệ thống thông tin quản lý ngân hàng agribank chi nhánh nam hà nội

Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
Học Viện Ngân Hàng
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Bài tập lớn
môn
PHÂN
TÍCH THIẾT KẾ
HỆ THỐNG THÔNG TIN

Đề tài: Phân tích thiết kế hệ thống thông tin
quản lý Ngân hàng Agribank chi nhánh Nam Hà
Nội

 
!"#$
%&
'(#&)
'*+
Hà nội, 2012
GVHD: ĐỖ VĂN SANG - ,-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
MỤC LỤC
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1060`IJ`I#bMc000000000000000000000000000000000000000000000000000000000000000000000000000001<
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GVHD: ĐỖ VĂN SANG - 1-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
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DANH MỤC HÌNH VẼ
GVHD: ĐỖ VĂN SANG - 6-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
LỜI NÓI ĐẦU
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quản lý Ngân hàng Nông Nghiệp và Phát Triển Nông Thôn Việt Nam chi nhánh Nam
Hà Nội” jPMWq
Chương 1: Khảo sát đơn vị cần xây dựng hệ thống thông tin quản lý
Chương 2: Thiết kế hệ thống
GVHD: ĐỖ VĂN SANG - <-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
Chương 3: Thiết kế phần mềm quản lý cho vay
Chương 4: Thiết kế phần mềm quản lý hồ sơ nhân sự - tiền lương
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McMM|(0
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)K/Z}I(#•ZLJIXn[QIZhyYMMyt#)I)
|)InX)b0
GVHD: ĐỖ VĂN SANG - p-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
CHƯƠNG 1
KHẢO SÁT ĐƠN VỊ CẦN XÂY DỰNG HTTT QUẢN LÝ
1.1. Giới thiệu khái quát về chi nhánh AGRIBANK Nam Hà Nội
/!#)!Pn)#PIZ(YYVMc!V)!!Y)
'Ilh!I!#sM"MQlsIlmMI`Y&MJs(M
IP|Ps(IZPJILI)KnV)sImMcI)MWsImM&
IlM#LJ`IKJ)jM#J`IMc#f0+(IZPM
qmKnMcRW#ZM!V)!!Y)'Ilh!
I!#)qmZL)Mc#ZM/0
/!#)!PZ}J†Z&Z[M&IlWY~[YIlIRMSMsIW
KIl(IZPJsZ#|MQIn[)nMZL)Mc#PI
MIMYIlmMIPM!V)!!Y)'Ilh!I
!#0
lL#(IZPM~qmIl‡I))YIIlhMc!V)
!!Y)'Ilh!s/!#)!PZ}IlKLJ"
J)IvIMZhIiI()YIIlhIlLJI`I&Ilw0XYIhn}Z(
)M|PMVZ}Kb`IIV#YQZQImMM"KMMMSM)
#g#)MQYIlY"0`b/!#)!PZ}J†Z&Z[M&
IlWIlƒMc#fIlLJI`I&IlwsZSj)YIIlhIlM*M`
#sMcZP#‡lP#(n&MsZ(&Mg!V)sIw
{bIMwM*q‡XIMQIJˆIXIZhIx|MZR#MZ(
V)0
/WwM"ZwnZyZ€#)J`IKJMcMnM"
n}sZ""YMn[WMM)M)bM)LsZwqM|PMV

)bM)Z[MMI)VM0
GVHD: ĐỖ VĂN SANG - H-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
hM"Z[M#PIJ`IKXbn)MZ}McM){VbmZ[M
#PIIIRMSMI*Z[YnWY~[YJ)IlfZPKnWs(I
ZPJMc#f0
1.2. Cơ cấu tổ chức
Hình 1.2-1: Cơ cấu tổ chức chi nhánh
- Chức năng của từng phòng ban
Ban giam đốc:
- O#ZM|i#|Yƒs#PIYƒ#ZM)Y"#ZMM&
IlM#ZL)I)|P(IZPMcM0
Phòng kế toán kiểm toán:
- lmMI`Y(MIJ`IIJ)IIIl))MIt
KbZ&Mc!!!‰'!!s!!!0
- CVbmM…IJ`(MI)MWsKb`IIJ`(MIMI)MWsKˆ
ILn*0
GVHD: ĐỖ VĂN SANG - T-
#M
'"#
M
'
ƒ
J`I
Jh#
I
'
ƒ

&M

'
ƒ8
'
ƒ
M
Kˆ
'
ƒIW
g
'
ƒ
V
qm
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
- R[YsnIljiq*I)nL(MI)Kb`II)MM|MIt
KbZ&0
- mMMMJPYVqMItKbZ&)MQY)M`ZP|Ms
IJsJh#IlMbZL0
Phòng nhân sự:
- ##syYM)M&IlM#I)IlMO#ZMLJ`I
KMIMIRMSMsVqmItZyKbZ&Mc!)M)PKbsKb
M`Mc!V)0
- !MS)(MZ&I)bVqm
- bhgsZ)I()YIIlhVqm
- Il&ILn*
- nZP0
Phòng giao dịch:
- mMM#‡sKnI)JMJM))II&MMc
JM)
- CMXJ`IK&MMJM)Š

- QJM)LIcIgM#‡I)Js&M0
- mMIIsIt‹)YV|Rn}ILvMJM)IlMMI)
JŠ
- nsnjiq*sI)nItKbZ&0
- /#q"M)Kn#(nJM)
- 'IIlh#(nJM)
- XY|M&Ms|MnJIsKs#)MM|MJMIt
M`ZPKbZ&0
Phòng IT:
- XYJ`(MsY*IlhJIMIIMc/0
- f#J`#sZL{QIY*nmM•)Y[Y)MMQYYY
|)IlMIlhJMM"YYMIIYgMg(I
ZP&M)KIl&Mc/0
- L)I#bIWsYa#L#s#(sIIMc/0
Phòng tín dụng:
- CVbmMMMWqMIWgsn}qQIsYWsMMKbIlfsKbM`L(I
ZPIWgŠMWqMbZPI&Ilw,sn}qQIbZP
- XYJ`(M)IRMSMbZPIxI&IlwŒ#Z#|#gMIV
qMMc/)#))(LqbZPsMYWbZP0
GVHD: ĐỖ VĂN SANG - k-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
- f#J`#sYVIWMZL{QIMMQYIWgMJM)0
- /&IlM#It‹sKnMMJIWgZ}MQY0
- mMMKnsJh#qIlclIWgItKbIlfsKbM`Mc!V
)0
- !MSsYIIlhMMqYz#IWgY~[YM`n[MMMc
!V)0
- mM&MgIIIlM)KMI`0
Phòng công quỹ:
- h#sZ`#sIIL#%IMJM)

- mMMZ""IL#%IItZyKbZ&
- sMPI(MMZ*&McJM)JM"bMa
- PYILMIcKˆ
- h#Z`#n(qILMMJM)JJM)bMa
- h#Z`#ILIiKˆ
- h#Z`#IiKˆM)bMc&MMbhLXYKˆ/
- h#Z`#IiKˆMc/
- mMMMMMJMItqmYVMMcn}Z(0
1.3. Phỏng vấn
1.3.1. Kế hoạch phỏng vấn
\@•/'Ž!•!
!wZ[MU%
/yM
!wYUQ!"#
&  M…  !V  )
3l|JM!#)!P
I(_$,11pkH1T
w•_,‘<‘1_,1
wZh#|€IZa,66_
wZh#J`IIyM,<6_
I[
-I[Z[MUn)'"
#ZMV)3N8O3!
M!#)!P
-/aIIXYjI
ILIffMQYIWgM
/MbMaZƒU
!wZ[MUYM"J#sh
|`ILMIMKnMQYIWgMJM
)sMIMKniq*Vqm)I

#(#bIW)M*q‡jnIl V
)
GVHD: ĐỖ VĂN SANG - $-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
JM  )  Mc  V  )  )
Y* ISM  Kn  V
McV)
-/a  I  IX  L  K
Ilf  MQY  IW  g  M  JM
)s  K  Ilf  K  n  i  q*
V)I#(#b
IWMMJ`I  M*  q‡ jn
IlV)0
/*Ilf
-I
-RKLm
 -RKLQZL
YUQ)McZLq‚ZLMXY
- CY’YZ[MV#0
- wU)Ilnw
R  [Y  MM  P  
MWJ`McwZ[MU
J`IIyM“IX”
=Mn[Iw
,YyI
1YyI
1YyI
pYyI
p_YyI
“2mJ`IRMPH_YyI”

1.3.2. Phiếu phỏng vấn
2mI
IIKn
hmYVIWMI`IJ`IIIKn
Mb)Kniq*Vqm
!w  Z[M
U%/yM
!)b_,-_<-1_,1
!wU!"#$
/VU My
GVHD: ĐỖ VĂN SANG - ,_-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
/V,t
MZ[M|`IsV
)3N8O3!n)
#PIIljV
)YgMM
I  Z( Il
Y*ISMKn
JM  )  )  V
  Mc  V  )s
MyM"IhM M
|`I  M    #f
Z} )  Z qv g
MM  Ya  #L#  K
n)•
lnw
hYgMgMMIMKnsV)M"qvg1
IIIn)8'/3 )N+'l0
- IIIKn8'/3 n)Ya#L#IWM[Y

KnIWgMcV)s|i#MM#nt
–nJM)b)JM)v
IL
–nq[McJM)b
–n[K(McJM)b
–nqILvMcJM)vIL
- IIIKnN+'ln)Ya#L#IWM
[YKnVqmMcV)|i#MM#nt
–nMQ#MV
–    n  i  q*  V  qm
–nn*V
–nKIlfZ)I(sMIMMcV

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8'/3  )  N+'l
Y  M"  j  Z%M
Zh#RIlPn€#
#Z[M!V)
I~Z`XbY
J(•
lnw
yXbs |€IZaIxJI,,-1__ksI
!V)!!-'!I!#Z}Z)qvgYa
#L#  8'/3  “8Il  'b#tI    /qI#tl  3MMI
bqIt#”)#(P|PMIQIMMMMV)
‡Z&Y*0qvgYa#L#)bs#•(IZPnXY
iq*bsbIJ)VZLM|PIWgImM
IlI#bIW0+M|PIWgZ[MMQY
#PIqtlZhI[)V0Vbn)#PII#‡sM"
Ih—)#‡lP)IWM[YMMISg

Yg V)  JM Il  #PIIZi QI0
8'/3 i#MMYVM"J{vnI)|P)MI`
#PIqYgV)I*#(0[M{VbmIl
LIMZ()It#fIXYIlIt
ZyMMMz)InKMI`s#•(IZPnXYiq*s
bIJ)VZLImMIlI#bIW0
GVHD: ĐỖ VĂN SANG - ,,-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
'a#L#KnVqmN+'lMMQYYY
KnVqmI)s|i#ZabZcMMIWK
nIbhgsZ)I(sZVsKIl&Vqms
MQ#MsIWn*I*IWMKbZ&#QIYY
nXII!#0
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I(/M"|
JM)IW
g•
/YV
n( JM ) 
I`)•
lnw
/M"J6___JM)IWgsZ[M
YVn(ItMMIMSMJM
- t#gMZWMIfM"Mb|QIZPqsMbM
Y)I*#(sMbYsMbM
V˜
- tIw(MbIfM"Mb€()Mb
Il(sMb)(0
+JM)JZ`bILnaZaZLZ[MMQY
#PI#}qJM))#}qMc#fsJM)M"

IhqvgMM&MgJMMc!V)Iljna
&MJMsJM…‡M#)IlI)I
Mc!V)!Y)YIIlhII!#0
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  M  M  ImM
MMKbIlfM
b  Z[M  M  I
*  J  f  It
  M  Z[M  |`I
#PIKbIlfMb
Y  #QI  J  L
Iw)YIl
KL|M•
lnw
mM&MIKM*Ilf8'/3 yY
I`IJ#Iws#YL)MJM)0lMZVbs
Jn)#IcIgMbI(V)sJM)q‚YIl
KLJVsIxn)#iq*bI(YƒIWgsn)#
IcIgMJ`II(|PYXJ`Isli#Z[MnQbI(|P
YXJKˆsIfbM•YgZ"sJM)M…M
IK#PIM|PIWg0w&MV
)sIl|f#J6_™qIlMZVb‡IQIM
MMYg0
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JM  )  Z`  ZL
&  b  s  V
IWgMan)#
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aIJM)Zl#gMZWMMcJbn)f
ZhZ[MMMVIWgIMM"IWgY~

[YI(V)0`YZ"VJh#Il{t#JM)
GVHD: ĐỖ VĂN SANG - ,1-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
jIcIgMf• bnaZaI(V)bZ}IxM"Kb
V)0
- !`n)JM)bnaZaIfq‚Z[M|PYX
&MgJM)MQYM#PI#}qJM))n
)M*q‡jnMcI0
- !`JM)Z}M"#}qJM)IfVIW
gq‚IlMSIIJM)IlI8'/3
ZhJh#IlIIJM))Z#|MMII
n)MW{M
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-`IJ`I#bMcn)2IOqt tltlsISMn)j
niq*JM))iq*VZ[MnIljI(#PI
#bMc‡M)#bMc)bJ`IIlmMI`Y
I#bMc‡Pq‡V)3N8O3!)!P0/*
GVHD: ĐỖ VĂN SANG - ,p-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
q‡jnZ[MnIlj|Œ qtltl0!)lMƒqvg
I#nqtltl)›t|qtltlMMM&MgIlmMIb`
JMMcV)JM)0
Đánh giá chung:
!wZ[MUlQIIWsM‡#‡sIXIfMMQYMMIIyYM
"#)I)Z[M|)YUQ0bIwYUQ)w)
MWwZ[MYUQ*|XIhJIlJUMMI`q"II
I0bXbsMMIIIIXYZ[Mn)lQIKIl•Zh{VbmI0
GVHD: ĐỖ VĂN SANG - ,H-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
1.4. Phân tích các thông tin thu thập được
1.4.1. Lưu đồ công việc
Hình 1.4-2: Lưu đồ công việc cho vay
GVHD: ĐỖ VĂN SANG - ,T-

2m hm;?!G/@
3E
l_H
!)b_,‘_<‘1_,1
O)
(
Zi
!#gœ'•'r!
3E^!
—IV /|PWg
`Y
X
`Y
X)Jh#
Il
A/
ž!
2,iq*
{b
XY[Y
Zib
V
z#Z&
)YbIZ*
{b
2<On
XIL
26
[YZi
b

26
'`
Mbh
IL
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
1.4.2. Phát biểu bài toán
!VYƒIWgqJKZ(Iz#Z&iq*bsZL{QI
O#ZMM`Z[MMQYIXIfq‚nXY[YZibMJM
)0'ƒJ`I)&Mq‚MMS)Z"ZhnXYI)J#MJM)
b“`Z}M"I)JIfnXY#sISMn)#nabq‚M"I)JbZM~”s
ZL{QIYƒVKˆ{QI0[YZiM"1|#PI|JM)j#PI|
#PI|Z[MIln(MYƒIWg0
1.4.3. Những hệ thống cần phải quản lý tại Ngân hàng
!jIMaYKnI(!V)3N8O3!M!#)
!P
- nMQYIWg
- nILv
- nII
- nI)MW
- nVqm
- n)MW0
 lM!V)3N8O3!!#)!PM"lQILIMa
YKnZ}nIJ‡Il0b"#q‚IXYIl)MMS1
IZ(MYa#L#Z[MqvgIlM!V)0"n)
IKnMQYIWg“Mb”)IKnVqm“Kniq*
Vqm”0
1.4.4. Mô tả hiện trạng của hệ thống quản lý tín dung
If#hY*ISM(IZPMcIKn‡IlsIIQbM
M))bMc!V)IKLZ(sJn[MMn{b
lnIgMsZ%M|In)MMMbIWg)Kniq*V02jn

n|`ZP)ZƒUIWMW{MM0
GVHD: ĐỖ VĂN SANG - ,k-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
hKnIIMaYqvgL|h#sqRqMsMnn(MMiq*
Z[Mn%YZn%Yn()Jh#IlKLJVq‚IIw)VnmMsM•
J"IlJUqq"Ijn%MJ)I)MW{M0!`M"q{"IIfMIf#
J`#jnZhJ€MYgMM•q‚lQIJ"J0!`JKb`IJ&YIwsM"Ih
Z`Ma#njnsVb#QII)qMMc!V)sM•J
YgMgIIMIMM…Z(McKn!V)0
2XbsMZ#bIW)Kn(IZPIl!V)n)MaMQY
I`IŒ#J€MYgMj[MZh#"IlMcY*YY{vn|ŒIbsZi
Iw"M"IhyYM{vnMW{M)•0bs`M…qvgMM
#bIWZ*Ifq‚Z`Jb`IZh#jnJZ[MQIKs2XbMaZ
#(#bIW)ZhJ€MYgMMMb`Zh#"Il0
1.4.5. Giải pháp cho hệ thống
- IM"MSM|#XI)YVKbL0
 !wqvgM*IlfZJW)YVKbLMwqvgM*
IlfsyYwKnM"IhIt‹sJh#qIZ[MM*Ilf0
 RYqq›lwqvgM"IhZR#XI#}Zh)M*Ilf)qvg
Ijn
- /aYVMJIlbMXYjnXY{QIMIx"#wqvg
ZhIlMZLM…qnJIPMY(#KnMcwqvgs
Z`MJ"Jh#qIqnsn)#qnMJ`IKIJMJf˜
- [WMIZ[MIxI#
 WI)IIM
 !VMKn)#M
 `IJ#Iw)MYW
 t#n(qm)nƒMJM)
GVHD: ĐỖ VĂN SANG - ,$-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9

CHƯƠNG 2
THIẾT KẾ HỆ THỐNG
2.1. Thiết kế hệ thống phần cứng:
!V)3l|JM!#)!Pn)#PIIƒ)pIa
- a,n)*&MJM)
- a6n)Yƒ8)Yƒ/Kˆ
- a6n)YƒJ`IsVqm)YƒIWg
- a<n)Yƒ#ZMsY"#ZMIWg)Y"#ZMJ`I0
- apn)Yƒ•Y
)MM"J,__Vs#VZ[MIl|&#PI#b
IWMVl“IlxV|)V)|`Y”0
- *ZiIa,0
Hình 2.1-3: Sơ đồ hệ thống phần cứng tầng 1
GVHD: ĐỖ VĂN SANG - 1_-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
- *ZiIa1
Hình 2.1-4: Sơ đồ hệ thống phần cứng tầng 2
- *ZiIa6
Hình 2.1-5: Sơ đồ hệ thống phần cứng tầng 3
GVHD: ĐỖ VĂN SANG - 1,-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
- *ZiIa<
Hình 2.1-6: Sơ đồ hệ thống phần cứng tầng 4
- *ZiIap
Hình 2.1-7: Sơ đồ hệ thống phần cứng tầng 5
GVHD: ĐỖ VĂN SANG - 11-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
2.2. Thiết kế hệ thống mạng
/M#bIWMcVMMYƒZ[MJ`I#PI#bMcI(M
|Œ#(P|P0

2MMYƒ|McMIl|&ZabZcI#bIWMqv
g#(3!n)MlQI—)0
 EMaYaMS
− `I#(3!sJ`I8ItltI0
− +PI tltlZ%I‡YƒIWIlIV#MS2I|qt tltl0
− /M#bIW‡MMYƒ|n)#/ntIJ`I tltl0
− /Qf#b
– /';'tI#8sIMZP10{Ÿ0
– OPp,1+ON3+0
  MSIIh<_|0
/M#bIWMcVMMYƒZ[MJ`I#PI#bMcI(M
|Œ#(P|P0
Hình 2.2-8: Sơ đồ hệ thống mạng
GVHD: ĐỖ VĂN SANG - 16-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
Hình 2.2-9: Sơ dồ hệ thống mạng của chi nhánh
2.3. Thiết kế hệ thống máy chủ:
IjnMcMZ[MnIljI(#PI#bMcI(M0+b
Mc)bq‚J`IlmMI`Y#bMcI(Pq‡MWMcV)lJ)P
M)Z%IM*q‡jn2I|qt tltl)M)Z%I›t|qtltl)#nqtltlMMM&Mg
IlmMIb`McV)0
Hình 2.3-10: Sơ đồ hệ thống máy chủ
GVHD: ĐỖ VĂN SANG - 1<-
Hệ thống thông tin quản lý trong ngân hàng Nhóm 9
Hình 2.3-11: Sơ đồ hệ thống dữ liệu qua máy chủ
GVHD: ĐỖ VĂN SANG - 1p-