Giftiful
111AT8403
Dang My Linh
Why Giftiful?
Should I develop an application
for Suggesting gift?
Just only suggest ?!
Reality check
User Interview
Surfing website
Chat GPT
Can you list down the events
you have to buy gift annually?
The vital of buying gifts?
What are the problems people
often face to when buying a gift?
What difficulty do you often
face to when buying a gift?
How much time people
use for buying gifts?
Difference in culture when buying
and receiving a gift?
How do you solve with these
difficulties?
Baby shower buying gift issues?
Why do people buy Christmas
gifts after Christmas?
Is there any confusing gift-giving
situation you faced to before?
Academic check
Set final goal and phased milestones to coordinate the
time of delivery of purchased items to the set deadlines
Purchased items can be delivered separately as reward
for completing each phased milestone
Push reminder to self-monitor the progress
Share to Facebook to invite friends to see your progress
Perceived
Risks
(Financial
risks,
product
risk,
convenience risk and non-delivery risk) negatively
impact attitude toward online shopping
Finding 1 – Affinity map
I don’t know
What I should buy
I don’t know
Where I should buy
•
Limited budget
•
•
Forget the day
Afraid of timeline
•
Is there any not
appropriate –
making wrong
choice
Afraid of blind buy
•
Online
Offline
Too far –
limited time
Not available
I don’t know
How to give the gift
I don’t know
Whether she/he likes it
Gift etiquette
Her/His emotion
Romantic/Surprising
/Horrible way?!
Her/His experience
Finding 2 – From survey
I buy a lot of gifts
a year
I need goals &
constant feedback
No. It depends. Especially on their network ( introvert/extrovert people)
Covid-19 affected the number of gifts they bought
Ready to use an app can help them deal with buying gifts. Especially for the receivers they
do not know much. (Eg: Hosts of a party).
Need community help / personalized help.
I spend a lot of
money on gifts
Time to consider
No. They treasure the spiritual values more.
Vary. From 2 – 3 days.
Finding 3 – Google & Chat GPT
Culture
Personal reasons
Some cultures place a strong
Eg: Person who plans not to bear
emphasis on the act of giving
a child in their life sometimes
and
doesn’t feel comfortable when
receiving
gifts,
while
others may not.
being invited to a baby shower.
In some cultures, it may be
A person’s religion/eating habits.
customary to give gifts that are
Delay buying gift not only because
practical or useful, while in
of post holiday sales, but also other
others, more sentimental or
reasons. Eg: celebrate at a later
personal
date. Special occasion falls right
preferred.
gifts
may
be
after that holiday.
Wrap-up
Target audience
Buyers who are stuck with buying gifts. (before – during –
post gift shopping).
Goals
Help individual & business in buying gifts with:
•
The fastest speed
•
The most appropriate etiquettes
•
The most reasonable budgets
•
The most memorable giving ways.
Giftiful
=
Beautiful
+
Meaningful
Solution
Problem
Limited budget
Afraid of timeline
Making wrong choice
Gifts-giving etiquettes
Perceived risk
(Fake products,…)
Receiver’s/Buyers’
emotion
Connection
Education
Enhance
regcognition
Personalized
gifts
Push
reminder
Set final goal
by rewards
App
User Flow
Wire Frame
Prototype
1
2
Thank you
111AT8403
Dang My Linh