For American veterans, servicemembers and their families
HOW TO CUT THROUGH THE
BUREAUCRACY AND GET WHAT
YOU NEED— AND ARE
ENTITLED TO
By Veterans for America
With a foreword by Bobby Muller
Copyright © 2009 National Veterans Legal Services Program
All rights reserved. No part of this book may be reproduced in any form or by
any electronic or mechanical means, including information storage and retrieval
systems, without permission in writing from the publisher, except by a reviewer,
who may quote brief passages in a review.
ISBN-13: to be determined
ISBN-10: to be determined
Printed in the United States of America
Veterans for America
www.veteransforamerica.org
A Note to Our Readers
One key feature of this book is one you already know. You’re reading the book
on your computer screen. Two of the authors of this book were among the
authors of a 1985 national bestseller, The Viet Vet Survival Guide. The earlier
book was published on paper, in the traditional manner. This book is an e-
book, published on the Web site of its sponsor, Veterans for America (VFA).
Publishing online allows for updating as needed, not just when a new edition
might come out in a matter of years. Further, VFA can publish additional
chapters as needed. Publishing online also enables VFA to provide the book
not in bookstores at a substantial price, but rather without charge to those who
have served their country and to their family members and friends.
Contents
ByVeteransforAmerica 3
WithaforewordbyBobbyMuller 3
Copyright©2009NationalVeteransLegalServicesProgram 5
ISBN‐13:tobedetermined 5
PrintedintheUnitedStatesofAmerica 5
ANotetoOurReaders 7
Contents 9
Acknowledgments 23
ProjectManagement 24
Foreword 25
Introduction 28
AContractWithServicemembersAndVeterans 32
ANew,Web‐BasedGuidebook 32
ChapterOneBasicSurvivalSkills 36
HowtoUsethisBook 36
ByCraigKubeyandPaulSullivan 36
Lifeisunfair. 36
QualifyingForBenefits 37
TypeofDischarge 38
TypeofService 38
ServiceinWartime 39
OtherRules 39
DealingwiththeVAandOtherAgencies 40
GettingHelp 43
YouCan’tHaveEverything 47
GetYourRecords 47
BePatient,BePractical 48
The American Veterans and Servicemembers Survival Guide 10
Squeak 48
NextStep 49
ChapterTwoTheDepartmentofVeteransAffairs 51
WhattheVAWon’tDo 54
LocatingaVAfacilitynearyou 55
OtherimportantfactsabouttheVA 56
FinalthoughtsabouttheVA 60
ChapterThreeService‐ConnectedCompensation 62
Introduction 62
A1.GeneralRequirementsforVABenefits 63
a) ActiveMilitaryServiceRequirement 63
b) DischargeRequirements 64
c)BarstoBenefits 65
d)WillfullMisconduct 67
e)Length‐of‐ServiceRequirements 67
f)Eligibilityof FamilyMembers 68
g)Spouses 69
h)Children 70
i)DependentParents 70
A2.Service‐ConnectedDisabilityCompensation 70
a) CurrentDisability 71
b)In‐ServiceDisease,InjuryorEvent 72
c)SpecialCombatRule 73
d)LinkBetweenDisabilityandService 73
3b.SpecificWar‐Related“Latent”Diseases,SymptomsandIssuesRelatingto
ExposuretoToxicSubstancesandEnvironmentalHazards 80
1)NuclearRadiation‐RelatedDiseases 82
2)AgentOrange‐RelatedDiseases 86
3)UndiagnosedIllnessesfromtheGulfWarandIraqWar 94
4)Post‐TraumaticStressDisorder 97
b)CompensationofPTSDClaimsandSecondaryDisordersRelatedtoPTSD 125
5)Desert‐BorneDiseasesRelatingtoServiceinSouthwestAsia 129
6)AdverseReactionstoAnthraxandOtherInoculations 129
7)ExposureofMilitaryPersonnelto“ProjectSHAD”Experiments 130
8)ExposuretoDepletedUranium 130
9)EffectofTraumaticBrainInjuries 131
10)Anti‐MalariaDrugs(Larium) 132
11)ChronicPain 133
The American Veterans and Servicemembers Survival Guide 11
ChapterFourNeed‐BasedPensionforLow‐IncomeVeteransor
Survivors 155
VAPensionEligibilityRequirements 156
TheVeteranMustBeDischargedUnderOtherThanDishonorableConditions 157
WillfulMisconduct 158
ServiceRequirements 158
PermanentandTotalDisabilityRequirement 159
IncomeandNetWorthLimits 160
InitiatingaClaimforImprovedPension 161
SpecialMonthlyPension 162
SpecialIssuesforElderlyVeterans 163
Old‐LawPension 164
Non‐Service‐ConnectedDeathPension 165
EligibilityforDeathPension 165
ApplyingforNon‐Service‐ConnectedDeathPension 166
AnnualReportsforImprovedPensionBeneficiaries 167
ChapterFive.ExplainingtheVAClaimsandAppealsProcess 169
Introduction 169
ChapterSixVAAttemptstoRecover“Overpayments” 190
Introduction 190
Overpayments 190
CollectionProcess 192
DisputingtheExistenceorAmountoftheDebt 193
Waivers 193
CompromiseOfferstoSettletheDebt 195
HomeLoanDebts 195
ReleaseofLiability 197
ChapterSevenEducationalAssistanceandVocationalRehabilitation
199
VAEducation 200
“Time,time,time’snotonyourside” 201
Eligibility 202
EducationalPrograms 205
HowtoapplyforG.I.Billbenefits 207
TuitionAssistance(T/A) 207
TuitionWaivers 207
VocationalRehablitationandEmployment(VR&E)Program 207
War‐DeployedNationalGuardAndReservists 208
The American Veterans and Servicemembers Survival Guide 12
TypeofDischarge 209
HelpfulHints 209
KeyPhone NumbersandWebSites 210
ChapterEightVAHousingPrograms 213
Introduction 213
VALoans 214
BenefitsofVALoansvs.ConventionalLoan 215
UsesforVALoans 218
EligibilityforVALoans 219
VALoanApplication,QualificationandApproval 220
ForeclosureandHowtoAvoidIt 222
SellingaHomePurchasedWithaVALoan 225
SpeciallyAdaptedHousingGrantProgram 225
StateLoanProgramsforVeterans 227
VeteransHomesandDomiciliaryFacilities 228
StateVeteransHomes 229
DomiciliaryCare 230
RecentUpdatesintheLawsAffectingVeteransandHousing 230
VeteransBenefitsInitiativesinthePrivateSector 232
DisasterAdviceforVeteranHomeowners 232
ChapterNineVAMedicalCare 235
VAHealthCareServices 236
InformedConsent,PrivacyandVAHealthCare 236
EnrollmentForVAHealthCare 238
EnrollmentPriorityGroups 239
VeteransEntitledToFreeVAHospitalAndOutpatientCare 240
EnhancedCombatVeteranHealthCareBenefits 241
IfYouHaveToPayForVAHealthCare 241
VAPharmacyAndMedicationServices 243
ProstheticsandSensoryAids 243
NursingHomeCareBenefits 245
VADomiciliaryCare 247
BreakingScheduledVAHealthCareAppointments 248
ReimbursementofNon‐VAUnauthorizedMedicalExpenses 248
TransportationCostsandTemporaryLodgingAssociatedwithVAMedicalCare . 249
RegistryPrograms 249
Non‐VATreatmentForDrugAndAlcoholProblems 250
MedicalServicesforDependentsandSurvivorsOfVeterans 250
The American Veterans and Servicemembers Survival Guide 13
AppealingVAHealthCareDecisions 251
ChapterTenVAProgramsforVeterans’FamilyMembersandSurvivors
254
Introduction 254
QualifyingFamilyRelationships 255
BenefitsAvailableWhenaVeteranDieswithaPendingClaim 257
EducationalAssistanceforSpouseandChildrenofVeterans 263
“Transferred”MontgomeryGIBillEducationBenefits 265
ChapterElevenEmployment,Self‐EmploymentandtheSmallBusiness
Administration 268
EmploymentandtheSmallBusinessAdministration 268
DistrictOfficeVeteransBusiness DevelopmentOfficers(VBDOS) 271
BusinessManagementTraining&TechnicalAssistance 271
FinancialAssistance 274
SBA’sInvestmentPrograms 277
BusinessPlanningandDisasterAssistanceForSmallBusinesseswhoEmployorare
OwnedbyMilitaryReservists 279
GovernmentProcurement 280
ContactsandRepresentatives 281
ImportantDefinitions 284
EmploymentServicesandUnemploymentBenefits 291
StateEmploymentService 292
Community‐BasedOrganizations 293
TransitionAssistanceProgram(TAP) 294
UnemploymentBenefits 296
ChapterTwelveRe‐EmploymentRightsandAssociatedRightsforTime
SpentinMilitaryService 298
ByCaptainSamuelF.Wright,JAGC,USN(Ret.) 298
FederalLawGivesYoutheRightToReturnToTheJobYouLeftToGoOn
MilitaryDuty 298
TowhatemployersdoesUSERRAapply? 299
ConditionsThatYouMustMeetToHaveTheRightToReemployment 300
LeavingCivilianJobforThePurposeofService 300
PriorNoticetotheCivilianEmployer 301
Five‐YearLimitontheDurationofthePeriodorPeriodsofService,WithThat
Employer 302
ReleasefromServiceUnderHonorableConditions 303
ReturningtoWorkinaTimelyManner 303
The American Veterans and Servicemembers Survival Guide 14
EntitlementsoftheReturningVeteran 304
PromptReinstatement 304
ContinuousAccumulationofSeniority 305
StatusoftheReturningVeteran 307
ReinstatementofYourCivilianHealthInsuranceCoverage 308
ProtectionfromDischargeafterReemployment 309
AccommodationsforReturningDisabledVeterans 309
DiscriminationProhibited 310
38U.S.C.4311 311
AssistanceAndEnforcement 311
ChapterThirteenHomelessVeteranPrograms 314
ByJohnDriscoll 314
GettingStarted 314
RequestingInformation 315
MailingAddress 316
WheretoGoForHelp 316
Housing 316
ForVeteransOnly 316
ForVeteransandNon‐Veterans 317
ForVeteransandNon‐Veterans 317
Ifeligibleforveteransbenefits 318
Ifineligibleforveteran’sbenefits 318
Specialhealthinformationforveterans 318
SubstanceAbuseandMentalHealthTreatment 320
Ifeligibleforveteransbenefits 320
Employment 320
ForVeteransOnly 320
ForVeteransandNon‐Veterans 322
OtherAssistance 322
ForVeteransOnly 323
ForVeteransandNon‐Veterans 323
FinancialHelp 324
ForVeteransOnly 324
The American Veterans and Servicemembers Survival Guide 15
ForVeteransandNon‐Veterans 324
LegalHelp 325
ReplacingPersonalRecords 326
SeekingFederalBenefits 328
EligibilityforVABenefits 328
HelpSeekingBenefits 328
SeekingVACompensationorPension 329
TheAmericanLegion 329
Toll‐FreeandOtherNumbers 330
DepartmentofVeteransAffairs 330
Benefits:(800)827‐1000 330
FocusonRecoveryHelpline 331
Foodstampsinformationline 331
NationalAIDSHotline 331
NationalAlliancefortheMentallyIll 331
NationalCoalitionforHomelessVeterans 331
NationalCrisisHotline 331
NationalMentalHealthAssociation 331
NationalPersonnelRecordsCenterfaxline 331
NationalSuicideSupportNumber 331
SupplementalSecurityIncome(SSI)informationline 331
TravelersAidInternational 331
ChapterFourteenVeteransintheCriminalJusticeSystem 333
BeforeTrial 334
AtTrial 335
InsanityDefense 336
OtherDefenses 337
Sentencing 337
AfterTrial 338
ReducingtheSentence 338
SeekingaNewTrial 338
Appeal 339
The American Veterans and Servicemembers Survival Guide 16
HabeasCorpus 339
Parole 340
InPrison(OrJail) 340
HelpForLawyers 344
ChapterFifteenUpgradingLess‐Than‐Fully‐HonorableDischarges 346
Introduction 346
Mythsaboutdischargesandupgrading 348
Aquicklookatdischarges 349
Dischargeupgradesinanutshell 351
Choosingthebestapproach 352
Legalstandardsandpresumptions 353
GettingStarted 354
Earlypreparation….ifyouareabouttobedischarged 357
Moreevidence 359
Arguments 359
Hearings 366
Furtherreview 368
Bywayofconclusion 369
ChapterSixteenCorrectingMilitaryRecordsandRelatedIssues 372
BoardsforCorrectionofMilitaryRecords 373
DeadlineandExhaustionofotherRemedies 375
HowtoApplyforCorrectionofRecords 375
BCMRDecisionProcess 378
ChangingaBadDecision 380
BCMRsandCourts‐Martial 381
DisabilitySeparationandDisabilityRetirement 382
ChangingorDeletingAdverseEntriesonYourSeparationDocuments(DDForm
214) 385
AppealingOldCourt‐MartialConvictions 391
GroundsforAppeal 392
FaultyDrugTests 395
GettingYourMedals 396
ChapterSeventeenGettingYourMilitaryRecords 398
RecordLocations 402
ChapterEighteenEarlyDischargeorSeparation 409
Introduction 409
DelayedEntryProgramandDelayedTrainingProgram 411
DischargesOverview 412
The American Veterans and Servicemembers Survival Guide 17
CharacterizationofDischarges 412
ReasonsforDischarge 414
RECodes 414
UncharacterizedDischarges 415
EntryLevelSeparation 415
VoidEnlistments. 416
Discharges 416
EnlistmentIrregularities: 416
DischargesforDisability(oftenerroneouslyreferredtoas“medicaldischarges”)
and“Otherdesignatedphysicalormentalconditions.” 418
HardshipandDependencyDischarges 419
SurvivingSonorDaughter 422
PregnancyandChildbirth 422
Parenthood 423
Misconduct 425
UnsatisfactoryPerformance 427
DischargesforAWOLorUA 427
Don’tAsk;Don’tTell:Homosexuality 429
ConscientiousObjectors 430
Miscellaneous 434
ChapterNineteenDisabilitySeparationandRetirement 436
OutcomesandRatings 437
PhysicalDisabilityEvaluationSystem(PDES) 440
MedicalEvaluationBoard 441
PhysicalEvaluationBoard 444
Post‐PDESOptions 449
RelationshipBetweenDODandVABenefits 450
Conclusion 453
References 454
ChapterTwentyAdviceforFamiliesandCaregiversofWounded
ServicemembersandVeterans 456
Introduction 456
TravelandTransportationOrders(T&Tos) 457
EmergencyNumbers 458
ContactingFamilyandFriends 459
FamilyDynamics:Whoisincharge? 459
DealingwithHospitals,Doctorsand MedicalStaff 461
UnderstandingtheABCsofMilitaryAcronyms 465
BombardedbytheMediaandOrganizations 466
The American Veterans and Servicemembers Survival Guide 18
Yournewtitle:Caregiver 467
Focusonwhatyoucancontrol 467
EmpowerYourself 472
HowtoAdvocateEffectively 473
PayingtheBills:EmergencyFundsandDisabilityInsurance 476
VeteransHealthAdministration(VHA) 481
PlanningfortheFuture 483
CaregiverAssistance 485
AdjustingtotheFamilyImpact 488
PersonalNotefromtheAuthor,CherylR.M.Lynch 491
Editor’sNote: 492
ChapterTwenty‐OneTheServicemembersCivilReliefAct 493
ByMarkE.Sullivan 493
• Terminationofapre‐serviceresidentiallease;and 493
GeneralReliefProvisions 494
2. GivesadatewhentheSMwillbeavailabletoappear,and 494
1. TheSM’scurrentmilitarydutypreventsappearance,and 494
InterestRates 495
Rent,InstallmentContracts,Mortgages,LiensandLeases 495
LifeInsurance 496
Taxes 496
GuardandReserveMembers 497
SpecialConsiderations–Mobilization,DeploymentandFamilySupport 497
ChapterTwenty‐TwoBenefitsforActive‐DutyServicemembers’
Families 509
ChapterTwenty‐ThreeVotingRightsIssues 511
ByCaptainSamuelF.Wright,JAGC,USN(Ret.) 511
Vote, and Make Sure Your Vote is Counted 511
WhereamItovote? 513
HowamItovote? 518
TheFederalWrite‐InAbsenteeBallot—WhatToDoIfYourBallotIsLate 521
VotingInformationCenter 522
ChapterTwenty–FourNationalGuardandReserveCall‐UpIssues 525
Or:UncleSamWantsYou...Back!:RecallandMobilizationfromInactive
Duty 525
The American Veterans and Servicemembers Survival Guide 19
ByBrianBaldrate 525
InactiveDuty 526
InvoluntaryMobilizationfromInactiveDuty 527
FailingtoReport,Delays,Deferment,Exemption,&Separation 529
AFI10‐402,MobilizationPlanning(January1,1997); 534
ChapterTwenty‐FiveFamilyLawIssuesforServicemembers 536
GoingtoCourt 537
Gettinginformationforyourcase 538
“We’regoingtocourt!” 539
Alternativestotrial 540
Paternity 542
CustodyandVisitation 542
Custody—WhereToFile 543
ModificationofCustody 544
Child‐Snatching 544
VisitationRights 544
JointCustody 544
GettingJointCustodyinCourt 546
AttorneyFees 547
Custody,theSingleParent,andEnlistment 547
DeploymentandFamilyCarePlans 549
ChildSupport 551
MedicalCare—AHiddenFactor 555
AProblemofDefinitions 556
CollegeExpenses 557
ChildrenandTaxes 558
AttorneyFees 559
FinalPointers 559
Divorce 560
SeparationAgreements 561
Procedures 561
LimitationsofaSeparationAgreement 562
Alimony 563
PropertyDivision 564
DivisionofDebts 565
MilitaryPensionDivision 566
GarnishmentfromDFAS 566
Howmuch,howlong? 567
The American Veterans and Servicemembers Survival Guide 20
SurvivorBenefitPlan 567
“LockingIn”SBP 568
CostsandParticipation 569
SBPBenefitsandDisadvantages 569
MedicalBenefits 570
FindingaLawyer 571
ChapterTwenty‐SixWomenServicemembersandVeterans 574
Introduction 574
WomenintheMilitary 575
SexualHarassmentintheMilitary 575
SexualAssaultandRapeInTheMilitary 582
UsefulRegulationsonSexualAssault: 583
Women’sHealthCareintheMilitary 588
DeploymentConcerns 589
DischargesRelatedtoFamilyConcerns 590
WomenVeterans 591
DisabilityCompensation 599
Conclusion 602
ChapterTwenty‐SevenOverviewoftheUniformCodeofMilitary
Justice 605
ServicememberRights 606
Non‐JudicialPunishment(“NJP”oran“Article15”) 608
Courts‐Martial 610
SentencingPhaseoftheTrial 613
ReviewandAppeals 614
Article138,UCMJ(RedressofGrievances) 615
SeekLegalCounsel(ThisisButaBriefOverview) 616
ChapterTwenty‐EightImmigration,ObtainingU.S.Citizenshipthrough
MilitaryService 617
Introduction 617
NaturalizationRequirements 619
TheAgeRequirement 619
TheContinuousResidenceRequirement 619
ContinuousResidenceRulesDuringPeriodsofActiveHostilities 619
ContinuousResidenceDuringPeacetimeService 620
ContinuousResidenceRequirementsforOtherthanActive‐DutyServicemembers
620
ThePhysicalPresenceRequirement 621
The American Veterans and Servicemembers Survival Guide 21
TheGoodMoralCharacterRequirement 621
TheEnglishLanguageRequirement 623
TheCivicKnowledgeRequirement 624
OathofAllegiancetotheUnitedStates 624
DualCitizenship 624
PosthumousNaturalizationandBenefitsfortheFamilyofDeceased
Servicemembers 625
ApplicationProcedures 625
WheretoGetHelpwithYourNaturalizationApplication 626
APPENDIX 629
LegalServicesandotherFormsofRepresentationforVeterans,
Servicemembers,andTheirFamilies.Also,GeneralandEmergencyServices
629
I.NationalOrganizations 630
NationalVeteransLegalServiceProgram:LawyersServingWarriors 634
OperationEnduringLAMP 634
Operation Enduring Lamp is a project of the American Bar Associations
Standing Committee on Legal Assistance for Military Personnel. 634
UnitedStatesCourtofAppealsforVeteransClaims 635
Acknowledgments
To all those volunteer writers who contributed to the book and clients
whose troubles over the years have helped the writers learn what they put in
this book.
Some concepts in this book were borrowed from The Viet Vet Survival
Guide, published in 1985 by Ballantine Books. Two of the authors of that
book, Craig Kubey and David F. Addlestone, are among the collaborators
on the current book. Also authoring the previous book were Richard E.
O'Dell, Keith D. Snyder, and Barton F. Stichman. Of critical importance to
that book was its literary agent, F. Joseph Spieler.
We also acknowledge the wide variety of essential help given to this
project by the sponsoring organization, Veterans for America, and its staff.
Of special importance were, in alphabetical order, President and founder
Bobby Muller, researcher Kaya Sanchez-Harvey, book designer / typesetter
Charles Sheehan-Miles, and communications director Adrienne Willis. VFA
also arranged for Alison Schwartz to help edit the typeset pages; we are
grateful to her too.
The American Veterans and Servicemembers Survival Guide 24
Project Management
Craig Kubey has co-managed the project, editing all material in the book
(occasionally after David Addlestone has done a preliminary edit),
prompting collaborators, co-authoring the introduction, writing other "front
matter," and co-authoring the "Basic Survival Skills" chapter.
David F. Addlestone has co-managed the project, recruiting and later
following up with the experts who have become our collaborators; writing
the chapters on veterans in the criminal justice system and on correcting
military records; co-authoring the subchapter on PTSD and the chapter on
the Uniform Code of Military Justice; and outlining the book.
Foreword
By Robert Muller
President
Veterans for America
spent a year in the Kingsbridge Veterans Administration hospital,
located in New York City, learning how to live life as a paraplegic
confined to a wheelchair. I had been shot in Vietnam, where I served
as a Marine infantry officer.
My ward was the focus of a cover story in Life magazine which
portrayed the conditions within the veterans hospital as a “medical slum.”
We had a lot of national media attention, congressional hearings, and a lot
of promises. The despair, lack of proper care, and general indifference from
the hospital and the Veterans Administration finally became too much for
my closest friend to take. He committed suicide, as did several of the other
vets I knew. They had been beaten down by a bureaucracy that didn’t
respond to their needs, and they were too overwhelmed to battle on.
I knew then that if I didn’t fight the “system,” it would eventually
overwhelm me. So I began to fight back for myself and for others who
needed a voice and an advocate. I’m still fighting for basic justice to this day.
It’s a hard and bitter lesson that all too often, despite honorable service
and real sacrifices, one has to fight the military itself or the Department of
Veterans Affairs (the successor to the Veterans Administration), the two
largest agencies in our government, to get earned and needed benefits and
I