windows small business server 2011 administrator's companion

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
Introduction xxv
Part I PreParatIon and PlannIng
  
  
  
  
Part II InstallatIon and setuP
  
  
  
  
Part III PerformIng the BasIc tasks
  
  
  
  
  
  
  
  
Part IV PerformIng adVanced tasks
  

  
  
  
  
  
  
Part V PremIum edItIon features
  
 
 
  
Part VI maIntenance and trouBleshootIng
  
  
Part VII aPPendIces
  
  
  
Index 761
ix

Introduction xxv
Part I PreParatIon and PlannIng
Chapter 1 Introducing Windows Small Business Server 2011 1
W ndows Sma Bus ness Server Ed t ons 
What’s New and Improved 
SBS Conso e 
Remote Web Access 
Insta at on and M grat on 
Data Protect on 

Exchange Server 2010 SP1 
SharePo nt Foundat on Serv ces 2010 
Sma Bus ness Server 2011 Prem um Add-on 
Hardware Requ rements 
Summary 
Chapter 2 Understanding 64-Bit Windows 9
Why the Change? 
What Are the Advantages? 
Memory 
Performance 
Secur ty 
V rtua zat on 
What Are the Cha enges? 
Dr vers 
Hardware and Software Cons derat ons 
What About C ents? 
Summary 
x Contents
Chapter 3 Planning Your SBS Network 19
P ann ng the Network Infrastructure 
Determ n ng Your Needs 
Choos ng an Internet Connect on 
Choos ng a Network Type 
Choos ng Network Dev ces 
Choos ng Server Hardware 
Choos ng C ent Hardware and Software 
Choos ng Nam ng Convent ons 
Choos ng a Doma n Name for the Network 
Nam ng Computers 
P ann ng for Secur ty 

Ensur ng Phys ca Secur ty 
Secur ng C ent Computers 
Secur ng W re ess Networks 
Secur ng Internet F rewa s 
Summary 
Chapter 4 Planning Fault Tolerance and Avoidance 45
Mean T me to Fa ure and Mean T me to Recover 
Protect ng the Power Supp y 
Loca Power Supp y Fa ure 
Vo tage Var at ons 
Sags 
Short-Term Power Outages 
Long-Term Power Outages 
D sk Arrays 
Hardware vs Software 
RAID Leve s for Fau t To erance 
Hot-Swap and Hot-Spare D sk Systems 
Redundant Network ng 
Other Spare Parts 
Summary 
xi
Part II InstallatIon and setuP
Chapter 5 Installing Small Business Server 2011 67
P ann ng 
P ann ng Part t ons 
P ann ng Locat on and Network ng 
Prepar ng the Server 
Insta at on 
Insta at on Process 
Us ng the SBS Answer F e Generator 

Summary 
Chapter 6 Conguring SBS in Hyper-V 81
Hyper-V Overv ew 
Emu at on vs Hyperv sor 
Requ rements 
Insta at on 
Insta ng on M crosoft Hyper-V Server R2 
Insta ng on Fu W ndows Server 2008 R2 
In t a Congurat on 
Congur ng Networks 
Server Sett ngs 
Creat ng a V rtua Mach ne 
Creat ng a Bas c VM 
Mach ne Sett ngs 
Work ng w th a V rtua Mach ne 
Start ng, Stopp ng, Sav ng, Snapshott ng 
C pboard 
SBS n Hyper-V 
L cens ng 
Congurat on 
Summary 
xii Contents
Chapter 7 Migrating to Windows Small Business Server
2011 Standard 111
The M grat on Process 
Prepar ng Your Server 
Before You Start 
Back Up Your Ex st ng SBS Server 
Insta Current Updates 
Network Congurat on 

Insta Router and F rewa 
Congur ng Act ve D rectory 
Best Pract ces Ana yzer 
Opt m ze Exchange Ma boxes 
Runn ng the M grat on Preparat on Too 
Creat ng a M grat on Answer F e 
Adm n strator Account 
Us ng the SBS Answer F e Generator 
Insta ng SBS 2011 
M grat ng Sett ngs and Data 
Us ng the M grat on W zard 
Re-Enab ng Fo der Red rect on 
F na Thoughts 
Summary 
Chapter 8 Completing the Getting Started Tasks 181
F n sh the Insta at on 
Connect to the Internet 
Customer Feedback Opt ons 
xiii
Set Up Your Internet Address 
Reg ster ng a New Doma n Name 
Us ng an Ex st ng Doma n Name 
Manag ng Your Doma n Name 
Congure Ema 
Add a Trusted Cert cate 
Protect Your Data 
Add Users, Computers, and Dev ces 
Network Essent a s Summary 
Summary 
Part III PerformIng the BasIc tasks

Chapter 9 Managing Users and Groups 203
Understand ng Groups 
Creat ng Groups 
Sett ng Up a D str but on Group 
Creat ng a Secur ty Group 
Work ng w th Groups 
Bu t-In Un versa Groups 
Bu t-In Doma n Loca Groups 
Bu t-In G oba Groups 
Manag ng User Ro es 
The Standard User Ro e 
The Standard User w th Adm n strat on L nks 
Network Adm n strator Ro e 
Creat ng a New User Ro e 
Add ng a New User Account 
Add ng Mu t p e User Accounts 
G v ng Users Access to Computers 
Summary 
xiv Contents
Chapter 10 Shares and Permissions 223
Share Perm ss ons vs F e Perm ss ons 
Share Perm ss ons 
F e Perm ss ons 
NTFS Perm ss ons 
What Perm ss ons Mean 
How Perm ss ons Work 
Cons der ng Inher tance 
Add ng a Shared Fo der 
Remov ng a Shared Fo der 
Chang ng Share Perm ss ons 

Spec a Shares 
Ownersh p and How It Works 
Effect ve Perm ss ons 
Factors Cons dered n Determ n ng Effect ve Perm ss ons 
Den ng User R ghts 
Manag ng Defau t User R ghts Ass gnments 
Summary 
Chapter 11 Disk Management 243
The Search for D saster Protect on 
Choos ng the Storage So ut on for Your Network 
Storage Connect on Techno og es 
Manag ng D sks 
Part t ons and Vo umes 
Add ng a Part t on or Vo ume 
Extend ng or Shr nk ng a Vo ume 
Add ng a M rror 
Dr ve Fa ure n a M rrored Vo ume 
Break ng a M rror 
RAID-5 Vo umes 
Mount ng a V rtua Hard D sk 
Mount ng a Vo ume 
Summary 
xv
Chapter 12 Storage Management 275
D str buted F e System 
DFS Term no ogy 
Namespace Type 
Namespace Server Requ rements 
Namespace C ent Requ rements 
DFS Rep cat on 

F e Rep cat on Serv ce 
Rep cat on Topo og es 
Insta ng DFS Management 
Creat ng or Open ng a Namespace Root 
Add ng Namespace Servers 
Add ng DFS Fo ders 
Chang ng Advanced Sett ngs 
Back ng Up and Restor ng the DFS Fo der Targets 
Us ng DFS Rep cat on 
Us ng F e Server Resource Manager 
Schedu ng Storage Reports 
Us ng D rectory Quotas 
Creat ng Quotas and Auto Quotas 
V ew ng and Manag ng Quotas 
Creat ng and Ed t ng Quota Temp ates 
Screen ng F es 
Summary 
Chapter 13 Installing and Managing Printers 315
Understand ng Pr nt Servers 
Se ect ng Pr nters 
P ann ng Pr nter P acement 
Nam ng Pr nters 
Nam ng Pr nter Locat ons 
Insta ng Pr nters 
Add ng and Shar ng a Network Pr nter 
Shar ng Loca y Connected Pr nters 
xvi Contents
Add ng C ent Dr vers for Shared Pr nters 
Manag ng Pr nters from W ndows SBS 
Manag ng Pr nters from the Command L ne 

Sett ng Secur ty Opt ons 
Determ n ng Pr nter Ava ab ty 
Group Pr or t es and Pr nter Ava ab ty 
Sett ng Up a Pr nter Poo 
Congur ng Pr nt Spoo ng 
Us ng the Fax Serv ce 
Add ng a Fax Modem 
Start ng and Congur ng the Fax Serv ce 
Manag ng Fax Users and Adm n strators 
Summary 
Chapter 14 Managing Computers on the Network 337
Connect ng Computers to the Network 
Creat ng Computer Accounts 
Estab sh ng Bas c Network Connect v ty 
Us ng the Sma Bus ness Server Connect Computer W zard 
Connect ng A ternate C ents 
Us ng Remote Web Access 
Connect ng to RWA 
Manag ng Computers 
V ew ng and Mod fy ng C ent Computer Sett ngs 
Remote y Manag ng Computers 
Remov ng Computers from the Network 
Summary 
xvii
Chapter 15 Managing Software Updates 363
Why Patch ng Is Important 
The Patch ng Cyc e 
Assess 
Ident fy 
Eva uate and P an 

Dep oy 
Repeat 
Us ng SBS Software Updates 
Congur ng Software Update Sett ngs 
Dep oy ng Updates 
Th rd-Party So ut ons 
Summary 
Chapter 16 Conguring Backup 383
Congur ng the Backup Serv ce 
W ndows Server Backup Us ng SBS W zards 
W ndows Server Backup Us ng Nat ve Too s 
Us ng the Backup Once W zard 
Recover ng Backups 
Recover ng Your Server 
Recover ng Vo umes 
Recover ng F es and Fo ders from the Loca Server 
Recover ng F es and Fo ders from Another Server 
Recover ng App cat ons and Data 
Recover ng the Operat ng System 
Restor ng a Backup Cata og 
Us ng the Command L ne to Manage Backups 
Us ng the W ndows Serverbackup PowerShe Snap- n 
Us ng the Wbadm n Command 
W ndows Storage Server 2008 R2 Essent a s 
Congur ng W ndows Storage Server 2008 R2 Essent a s
for an SBS Network 
Summary 
xviii Contents
Part IV PerformIng adVanced tasks
Chapter 17 Windows SBS Console vs. Server Manager 439

Add ng (and Remov ng) Ro es and Features 
Ro es, Ro e Serv ces, and Features 
Add ng and Remov ng Ro es 
Add ng and Remov ng Ro e Serv ces 
Add ng and Remov ng Features 
Add ng Features 
Us ng the Nat ve Conso es 
Us ng the Advanced Mode of the W ndows SBS Conso e 
Us ng Server Manager 
D rect y Open ng Nat ve Conso es 
Summary 
Chapter 18 Conguring and Managing Email 469
Bas c Ema Congurat on 
Congur ng Internet Ma 
POP3 Ema 
Add ng a POP3 Account 
Sett ng POP3 Retr eva Frequency 
Advanced Ema Congurat on 
Us ng Contacts 
Add ng an Add t ona Ema Doma n Name 
Chang ng the Max mum Message S ze 
Summary 
Chapter 19 Managing Local Connectivity 495
DHCP and DNS 
Manag ng DHCP 
Manag ng DNS 
W re ess Connect v ty 
xix
W ndows F rewa 
Sett ng F rewa Po c es Us ng Group Po cy 

F rewa Ru e Bas cs 
F x ng Network Prob ems 
Summary 
Chapter 20 Managing Remote Access 521
Remote Web Access 
Congur ng the RWA Computer L st 
Enab ng or D sab ng a User for RWA 
RWA L nks L st 
V rtua Pr vate Networks 
Enab ng VPNs 
Congure VPN Perm ss ons 
F x ng Network Prob ems 
Summary 
Chapter 21 Using Group Policy 547
Components of Group Po cy 
Group Po cy Objects 
Manag ng Group Po c es 
Order of Inher tance 
Order of Imp ementat on 
Creat ng a Group Po cy Object 
De et ng a Group Po cy Object 
Manag ng Group Po cy L nks 
Sett ng the Scope of the GPO 
Enab ng and D sab ng GPO L nks 
D sab ng a Branch of a GPO 
Refresh ng Group Po cy 
Back ng Up a Group Po cy Object 
Restor ng a Group Po cy Object 
xx Contents
Dep oy ng App cat ons w th Group Po cy 

Pub sh or Ass gn App cat ons 
Creat ng a Software D str but on Po nt 
Creat ng a GPO for Software Dep oyment 
Congur ng the Group Po cy Software Insta at on Extens on 
Group Po cy Preferences 
Us ng Group Po cy Preferences for W ndows 
Congur ng Common Opt ons 
Us ng Group Po cy Preferences for Contro Pane 
Us ng Group Po cy Resu ts 
Summary 
Chapter 22 Managing Reports 579
Network Reports 
Custom z ng the Summary Report 
Custom z ng the Deta ed Network Report 
Creat ng a New Report 
Congur ng A erts 
A erts for Serv ces 
Performance Counter A ert 
Event Log Error A erts 
Creat ng Custom A erts 
Creat ng an A ert for a Stopped Serv ce 
Custom A ert for Backup Fa ure 
Summary 
Chapter 23 Customizing a SharePoint Site 597
Introduc ng SharePo nt Foundat on 2010 
Understand ng SharePo nt Items 
Understand ng SharePo nt Ro es 
Custom z ng Companyweb 
Add ng a Workspace 
Add ng RemoteApps L nks 

Summary 
xxi
Part V PremIum edItIon features
Chapter 24 Installing the Second Server 627
M n mum System Requ rements 
Insta at on and In t a Congurat on 
Insta at on 
In t a Congurat on 
Custom z ng the Server 
C os ng the In t a Congurat on Tasks W zard 
Summary 
Chapter 25 Installing Microsoft SQL Server 2008 R2
Standard Edition for Small Business 657
Insta at on Opt ons 
Insta at on Restr ct ons 
Insta ng SQL Server (Part One) 
P ann ng 
Insta at on 
Ma ntenance 
Too s 
Resources 
Advanced 
Opt ons 
Insta ng SQL Server (Part Two) 
Summary 
Chapter 26 Adding a Terminal Server 673
New Remote Desktop Serv ces Features 
RD Gateway 
RemoteApps 
RD Web Access 

xxii Contents
Concepts 
Remote Access 
Centra Management 
L cens ng 
Insta ng the Remote Desktop Serv ces Ro e 
Congur ng RD L cens ng 
Insta ng Remote Desktop L cens ng 
Ass gn ng the L cens ng Server and L cens ng Mode 
Congur ng RemoteApps 
RemoteApp Manager 
Dep oy ng w th rdp and ms  es 
Add ng a RemoteApp to Remote Web Workp ace 
Summary 
Part VI maIntenance and trouBleshootIng
Chapter 27 Performance Monitoring 711
Resource Mon tor Overv ew 
F ter ng Informat on from Resource Mon tor 
Troub eshoot ng Troub esome App cat ons 
Us ng Performance Mon tor 
Add ng Performance Counters 
Chang ng the Performance Mon tor D sp ay 
Sav ng the Performance Mon tor D sp ay 
Us ng Re ab ty Mon tor 
V ew ng Re ab ty Mon tor on a Remote Computer 
Creat ng a Data Co ector Set 
Manag ng Co ected Data 
Work ng w th Data Log F es 
V ew ng Reports 

Summary 
xxiii
Chapter 28 Disaster Planning 733
P ann ng for D saster 
Ident fy ng the R sks 
Ident fy ng the Resources 
Deve op ng the Responses 
Test ng the Responses 
Iterat ng 
Prepar ng for a D saster 
Sett ng Up A Fau t-To erant System 
Backups 
Restor ng from Backup 
V rtua zat on and D saster P ann ng 
No USB Support 
Hardware Independence 
Summary 
Part VII aPPendIces
Appendix A Introduction to Networks 751
Servers 
C ents 
Med a Connect ng Servers and C ents 
Features of the W ndows Operat ng System 
Doma ns and Workgroups 
Do Workgroups Work? 
Den ng Doma ns 
Doma n Components 
xxiv Contents
Appendix B Automating Installation 757
Appendix C Additional Resources 759

M crosoft Resources 
Other Resources for SBS Users and Consu tants 
Index 761

        
          

xxvi Introduction
Note
 

ImportaNt 


What’s in This Book
Windows Small Business Server 2011 Administrator’s Companion s d v ded nto
seven parts The rst four parts rough y correspond to the deve opmenta phases
of a W ndows Sma Bus ness Server network Part V dea s w th Prem um Add-on
features, and Part VI covers ma ntenance and troub eshoot ng The ast part s
made up of append ces w th he pfu nformat on
Part I, Preparation and Planning P ann ng and preparat on are the sine qua
non for any k nd of network It comes down to the o d say ng, “If you don’t have
the t me to do t r ght, how w you nd the t me to do t over?” Chapters 1
through 4 are a about do ng t r ght the rst t me
Part II, Installation and Setup Chapters 5 through 8 take you through the pro-
cess of nsta ng W ndows Sma Bus ness Server and perform ng n t a congura-
t ons us ng the Gett ng Started Tasks Th s sect on nc udes he pfu chapters on
congur ng W ndows SBS v rtua zat on and m grat ng from W ndows SBS 2003
Part III, Performing the Basic Tasks Chapters 9 through 16 cover the day-to-

day tasks n runn ng a network congur ng d sks, sett ng up user accounts, ar-
rang ng the shar ng of nformat on among users, add ng and remov ng computers
and pr nters, manag ng software updates, and back ng up and restor ng data
Part IV, Performing Advanced Tasks Chapters 17 through 23 prov de ns ght
and nformat on about manag ng ema , connect v ty techno og es, and us ng
Group Po cy In th s part, you’ a so nd chapters about sett ng up and manag ng
a SharePo nt s te
Part V, Premium Edition Features Chapters 24 through 26 address features
found the n W ndows SBS 2008 Prem um Add-on These chapters are about
nsta ng a second server, nsta ng M crosoft SQL Server, and add ng term na
servers to your network
xxvii
Part VI, Maintenance and Troubleshooting Chapter 27 covers the extens ve
brary of mon tor ng too s ava ab e n W ndows Sma Bus ness Server, and Chap-
ter 28 s a about how you save your bus ness, your network, and yourse f n the
face of the many var et es of d saster that can af ct networks
Part VII, Appendices The na part cons sts of append ces w th supp ementa
nformat on Th s nc udes an ntroduct on to network ng, nstruct ons for auto-
mat ng nsta at on, and a st of resources for the users of W ndows SBS 2011
About the Companion Web Content
The compan on content for th s book conta ns W ndows PowerShe scr pts for
common adm nstrat ve tasks
These  es can be down oaded from the web at
/>Fu documentat on of the contents and structure of the compan on  es can be
found n the Readme txt  e
For nstruct ons on access ng the on ne ed t on of th s book, see "How to
Access Your On ne Ed t on Hosted by Safar "
How to Access Your Online Edition
Hosted by Safari
The voucher bound n to the back of th s book g ves you access to an on ne ed -

t on of the book (You can a so down oad the on ne ed t on of the book to your
own computer; see the next sect on )
To access your on ne ed t on, do the fo ow ng
1. Locate your voucher ns de the back cover, and scratch off the meta c fo
to revea your access code
2. Go to /> 3. Enter your 24-character access code n the Coupon Code e d under Step 1
(P ease note that the access code n th s mage s for ustrat on purposes on y)
xxviii Introduction
4. C ck the CONFIRM COUPON button
A message w appear to et you know that the code was entered correct y
If the code was not entered correct y, you w be prompted to re-enter the
code
5. In th s step, you’ be asked whether you’re a new or ex st ng user of Safar
Books On ne Proceed e ther w th Step 5A or Step 5B
5a. If you a ready have a Safar account, c ck the EXISTING USER – SIGN IN
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5B. If you are a new user, c ck the NEW USER – FREE ACCOUNT button
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You’ be taken to the “Reg ster a New Account” page
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Th s w requ re  ng out a reg strat on form and
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When comp ete, c ck the CONTINUE button
6. On the Coupon Conrmat on page, c ck the My Safar button
7. On the My Safar page, ook at the Bookshe f area and c ck the t t e of the
book you want to access
xxix
How to Download the Online Edition to

Your Computer
In add t on to read ng the on ne ed t on of th s book, you can a so down oad t to
your computer F rst, fo ow the steps n the preced ng sect on After Step 7, do the
fo ow ng
1. On the page that appears after Step 7 n the prev ous sect on, c ck the
Extras tab
2. F nd “Down oad the comp ete PDF of th s book,” and c ck the book t t e
A new browser w ndow or tab w open, fo owed by the F e Down oad
d a og box
3. C ck Save
4. Choose Desktop and c ck Save
5. Locate the z p  e on your desktop R ght-c ck the  e, c ck Extract A , and
then fo ow the nstruct ons