Test 1 tieng anh toeic

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TEST


LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken
Eng lish . The entire Listening test will last approximately 45 minutes. There are four parts, and
directions are given for each part. You must mark your answers on the separate answer sheet.
Do not write your answers in your test book.

PART 1
Directions: For each question in this part, you will hear four statements about a picture in your
test book. When you hear the statements, you must select the one statement that best
describes what you see in the picture. Then find the number of the question on your answer
sheet and mark your answer. The statements will not be printed in your test book and will be
spoken only one time.

Statement (C), ''They're sitting at a table," is the best description of the picture, so you should
select answer (C) and mark it on your answer sheet.

20


1.

2.

GO ON TO THE NEXT PAGE ...

TEST 1 2 1

3.

4.

22


5.

I

6.

GO ON TO THE NEXT PAGE ...

TEST 1 23


PART2
Directions: You will hear a question or statement and three responses spoken in English. They will not
be printed in your test book and will be spoken only one time . Select the best response to the question
or statement and mark the letter (A), (B), or (C) on your answer sheet.

7.

Mark your answer on your answer sheet.

20. Mark your answer on your answer sheet.

8. Mark your answer on your answer sheet.

21 . Mark your answer on your answer sheet.

9.

22.

Mark your answer on your answer sheet.

Mark your answer on your answer sheet.

10. Mark your answer on your answer sheet.

23. Mark your answer on your answer sheet.

11.

24. Mark your answer on your answer sheet.

Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet.

25.

13. Mark your answer on your answer sheet.

26. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet.

27. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet.

29. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet.

31. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet.

24

Mark your answer on your answer sheet.


PART3
Directi ons: You will hear some conversations between two or more people. You will be asked to

answer three questions about what the speakers say in each conversation. Select the best response
to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will
not be printed in your test book and will be spoken only one time.

32. Why is the woman calling?

(A)
(B)
(C)
(D)

To
To
To
To

make an appointment
rent a car
ask about a fee
apply for a position

33. According to the man, what has recently
changed?
(A)
(B)
(C)
(D)

Office hours
Job requirements

A computer system
A company policy

34. What does the man agree to do?

(A)
(B)
(C)
(D)

Waive a fee
Reschedule a meeting
Sign a contract
Repair a vehicle

35. What is the topic of the conversation?

(A)
(B)
(C)
(D)

Health
Traffic
Sports
Finance

36. What caused a problem?

(A)

(B)
(C)
(D)

A staffing change
A rainstorm
A typographical error
A road closure

37. What will the listeners hear next?

(A)
(B)
(C)
(D)

A
A
A
A

commercial
song
weather report
reading from a book

38. What does the woman notify the man about?

(A)
(B)

(C)
(D)

She
She
She
She

is unable to meet a deadline.
needs a replacement laptop.
cannot attend a business trip.
is planning to give a speech.

39. According to the woman, what recently
happened in her department?

(A)
(B)
(C)
(D)

A corporate policy was updated.
A supply order was mishandled.
Client contracts were renewed.
New employees were hired.

40. What does the man say he will do next?

(A)
(B)

(C)
(D)

Speak with a colleague
Conduct an interview
Calculate a budget
Draft a travel itinerary

41. What does the man want to do?

(A)
(B)
(C)
(D)

Purchase an area map
See an event schedule
Cancel a hotel reservation
Book a bus tour

42. What is the man asked to choose?

(A)
(B)
(C)
(D)

When to arrive
What to visit
How to pay

What to eat

43. What does the woman suggest doing?

(A)
(B)
(C)
(D)

Wearing a jacket
Using a credit card
Bringing a camera
Looking for a coupon

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TEST 1 25

I


44. What does the man offer to do?

(A)
(B)
(C)
(D)

Meet in the lobby
Contact a receptionist
Carry some files
Delay a meeting

45. According to the man, what happened last
week?

(A)
(B)
(C)
(D)

An office door would not lock.
A sink was installed incorrectly.
An elevator stopped working.
A document was lost.

50. Who most likely is the man?

(A)
(B)
(C)
(D)

A manager
A consu ltant
A client
A trainee

51. What does the woman ask the man for?

(A)
(B)
(C)
(D)

Some
Some
Some
Some

feedback
assistance
references
dates

52. Wh at will the man receive?
46. Why does the woman say, "a piece of
hardware had to be custom made"?

(A)
(B)
(C)
(D)

To
To
To
To

justify a price
explain a delay
illustrate a product's age
express regret for a purchase

(A)
(B)
(C)
(D)

Extra time off
A promotion
Bonus pay
An award

53. What type of product is being discussed?
47. What product are the speakers discussing?

(A)
(B)
(C)
(D)

Electronics
Office furniture
Calendars
Clothing

48. Wh at does Donna suggest?

(A)
(B)
(C)
(D)

Hiring additional staff
Revising a budget
Posting some photos online
Reducing prices

49. Wh at does the man propose?

(A)
(B)
(C)
(D)

26

Postponing a decision
Conducting a survey
Developing new products
Open ing another location

(A)
(B)
(C)
(D)

A musical instrument
A kitchen appliance
A power tool
A tablet computer

54. Whi ch product feature is the man most
proud of?

(A)
(B)
(C)
(D)

The
The
The
The

battery life
color selection
sound quality
size

55. Why does the man say, "my favorite singer
is perform ing that night"?

(A)
(B)
(C)
(D)

To
To
To
To

request a schedule change
explain a late arrival
decline an invitation
recommend a musician


56. What type of event is being planned?
(A)
(B)
(C)
(D)

A trade show
An awards ceremony
A film festival
A wedding

Medical Lab ID code
Blood test

57. What does the man ask about?
(A)
(B)
(C)

(D)

Allergy test

Accommodations
Entertainment
Meal options
Outdoor seating

Body Fat test
X-ray

018
019
020
021

58. What does the hotel offer for free?
(A)
(B)
(C)
(D)

Meals
Internet access
Transportation
Parking

59. What problem does the man mention?
(A)

(B)
(C)
(D)

His car is out of fuel.
His phone battery is empty.
He is late for an appointment.
He forgot his wallet.

60. Where are the speakers?
(A)
(B)
(C)
(D)

At
At
At
At

a train station
an electronics repair shop
a furniture store
a coffee shop

61. What does the woman suggest the man do?
(A)
(B)
(C)
(D)

Check a Web site
Call a taxi
Return at a later time
Go to the library

62. What is the man having trouble with?
(A)
(B)
(C)
(D)

Conducting a test
Preparing a bill
Contacting a patient
Shipping an order

63. Look at the graphic. Which code should the
man use?
(A)
(B)
(C)
(D)

018
019
020
021

64. What does the woman say will happen

soon?
(A) Some patients will be transferred to
another doctor.
(B) Some employees will join a medical
practice.
(C) A list will be available electronically.
(D) A doctor will begin a medical procedure.

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TE ST 1 27

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Logo:

Anvi Designs
Large
Material:
100% Cotton
Care Instructions: Wash in Warm Water
Origin:
Made in India

Size:

Tinley Avenue

-------------.

~------------

~

Building 2

Building 1
~-----'

Parking Area

Lake

65. What does the woman say they will need to
do?
(A)
(B)
(C)
(D)

Rent storage space
Increase production
Organize a fashion show
Update some equipment

Building 4
Cedar Lane
68. What are the speakers mainly discussing?

66. What does the man suggest?
(A)
(B)
(C)
(D)

Conferring with a client
Contacting another department
Photographing some designs
Changing suppliers

67. Look at the graphic. Which section of the
label will the man need to revise?
(A)
(B)
(C)
(D)

The
The
The
The

logo
material
care instructions
country of origin

(A)
(B)

(C)
(D)

A job interview
A company celebration
An office relocation
A landscaping project

69. Look at the graphic. Which building is
Silverby Industries located in?
(A)
(B)
(C)
(D)

Building
Building
Building
Bu ilding

1
2
3
4

70. What does the woman tell the man about
parking?
(A)
(B)
(C)

(D)

28

He should park in a vi sitor's space.
He will have to pay at a meter.
A parking pass is required.
The parking area fills up quickly.


PART4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question and
mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book
and will be spoken only one time.

71. What type of business is being advertised?

(A)
(B)
(C)
(D)

A farmers market
A fitness center
A medical clinic
A sporting goods store

72. What will the listeners be able to do starting
in April?

(A)
(B)
(C)
(D)

Use multiple locations
Try free samples
Meet with a nutritionist
Enter a contest

73. Why does the speaker invite the listeners to
visit a Web site?
(A)
(B)
(C)
(D)

To
To
To
To

write a review
register for a class
check a policy
look at a map

74. Why does the speaker thank the listeners?

(A)
(B)
(C)
(D)

For submitting design ideas
For training new employees
For working overtime
For earning a certification

75. According to the speaker, what is scheduled
for next month?

(A)
(B)
(C)
(D)

A retirement celebration
A trade show
A factory tour
A store opening

76. What does the speaker imply when she
says, "it's a large space"?

(A) There is room to display new
merchandise.
(B) High attendance is anticipated.
(C) A venue is too expensive.

(D) T here is not enough staff for an event.

77. According to the speaker, what is special
about the restaurant?
(A)
(B)
(C)
(D)

It
It
It
It

has
has
has
has

private outdoor seating.
been recently renovated.
a vegetable garden.
weekly cooking classes.

78. Who is Natasha?

(A)
(B)
(C)
(D)

A business owner
An interior decorator
An event organizer
A food writer

79. Why does the speaker say, "I eat it all the
time"?

(A)
(B)
(C)
(D)

He
He
He
He

wants to eat something different.
is recommending a dish.
knows the ingredients.
understands a dish is popular.

80. Where is the announcement being made?

(A)
(B)
(C)
(D)

On
On
On
On

a bus
a ferry boat
a train
an airplane

81. What problem does the speaker mention?

(A)
(B)
(C)
(D)

There is no more room for large bags.
Too many tickets have been sold .
Weather conditions have changed .
A piece of equ ipment is being repaired .

82. According to the speaker, why should the
listeners ta lk with a staff member?

(A)
(B)
(C)
(D)

To
To
To
To

receive a voucher
reserve a seat
buy some food
get free headphones

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TEST 1 29

I


83. Who is the speaker?
(A)
(B)
(C)
(D)

A repair person
A store clerk
A factory worker
A truck driver

89. What does the speaker say has recently

been announced?
(A)
(B)
(C)
(D)

An increase in funding
A factory opening
A new venue for an event
A change in regulations

84. What does the company sell?
(A)
(B)
(C)
(D)

Household furniture
Kitchen appliances
Packaged foods
Construction equipment

85. What does the speaker imply when she
says, "all I see are houses"?
(A) She is concerned about some
regulations.
(B) She thinks a mistake has been made.
(C) A loan application has been completed.
(D) A development plan cannot be
approved.

86. What is the talk mainly about?
(A)
(B)
(C)
(D)

A mobile phone model
An office security system
High-speed Internet service
Business scheduling software

87. Why did the company choose the product?
(A)
(B)
(C)
(D)

It
It
It
It

makes arrang ing meetings easy.
is reasonably priced .
has good security features.
has received positive reviews.

88. What does the speaker say is offered with
the product?

(A)
(B)
(C)
(D)

30

An annual upgrade
A money-back guarantee
A mobile phone application
A customer-service help line

90. According to the speaker, why do some
people dislike a construction project?
(A)
(B)
(C)
(D)

Because
Because
Because
Because

it caused a power outage
it costs too much
roads have been closed
of the loud noise

91. What will the speaker do next?

(A)
(B)
(C)
(D)

Introduce an advertiser
Attend a press conference
Interview some people
End a broadcast

92. What does the speaker thank the listeners
for?
(A)
(B)
(C)
(D)

Reorganizing some files
Cleaning a work area
Working on a Saturday
Attending a training

93. In which division do the listeners most likely
work?
(A)
(B)
(C)
(D)

Shipping and Receiving

Maintenance
Sales and Marketing
Accounting

94. What does the speaker say he will provide?
(A)
(B)
(C)
(D)

A building name
Group numbers
Shift schedules
A temporary password


Saturday

Sunday

Monday Tuesday

(b

c5()

Partly
Sunny

Cloudy

•••• • •••••
Rain

Rain

95. What event is being described?

(A)
(B)
(C)
(D)

A sports competition
A government ceremony
A music festival
A cooking contest

96. According to the speaker, what can the
listeners find on a Web site?

(A) A city map
(B) A list of vendors
(C) A demonstration video
(D) An entry form
97. Look at the graphic. Which day is the event
being held?

(A)
(B)

(C)
(D)

Saturday
Sunday
Monday
Tuesday

Westside Technology Conference
April6

8:00
9:00
10:00
11:00
12:00

Protecting Your Data, Carla Wynn
Learning to Code, Jae-Ho Kim
Latest Devices, Kaori Aoki
Is Newer Better?, Alex Lehmann
Lunch

98. What is the purpose of the call?

(A)
(B)
(C)
(D)

To
To
To
To

confirm a deadline
explain a company policy
make a job offer
discuss a new product

99. Look at the graphic. Who is the speaker
calling?

(A)
(B)
(C)
(D)

Carla Wynn
Jae-Ho Kim
Kaori Aoki
Alex Lehmann

100. What does the speaker ask the listener to
do?

(A)
(B)
(C)
(D)

Check a catalog
Send fee information
Submit a travel itinerary
Update a conference schedule

This is th e end of the Listening test.

TE ST 1 31


='I-f TEST


READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and
directions are given for each part. You are encouraged to answer as many questions as possible within
the time allowed.
You must mark your answers on the separate answer sheet. Do not write your answers in your test
book.

PARTS
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the letter
(A), (B), (C), or (D) on your answer sheet.

101. Ms. Durkin asked for volunteers to help
------- with the employee fitness program.

(A)
(B)
(C )
(D)

she
her
hers
herself

102. Lasner Electron ics' staff have extensive
------- of current hardware systems .

(A)
(B)
(C )
(D)

know
known
knowledge
knowledgeable

103. ------- a year, Tarrin Industrial Supply aud its
the accounts of all of its factories.

(A )
(B )
(C )
(D)

Once
Immed iately
Directly
Yet

104. Ms. Pham requested a refund ------- the
coffeemaker she received was damaged.

(A)
(B)
(C )
(D )

20

despite
why
concern ing
because

105. Information ------- the artwork in the lobby is
available at the reception desk.

(A)
(B)
(C)
(D)

across

about
upon
except

106. With the Gema XTI binoculars, users can
------- see objects that are more than 100
meters away.

(A)
(B)
(C)
(D)

ease
easy
easily
easier

107. The Physica l Therapy Association is
committed to keeping costs ------- for its
certification programs.

(A)
(B)
(C)
(D)

affordable
permitted
cutting

necessary

108. Mr. Brennel ------- positions in various areas
of the company before he became
president.

(A)
(B)
(C)
(D)

occupation
occupational
occupying
occupied


109. To remain on schedule, editors must submit
all ------- to the book to the authors by
Friday.

(A)
(B)
(C)
(D)

ideas
essays
revisions
suggestions

110. ------- industry professionals are allowed to
purchase tickets to the Kuo Photography
Fair.

(A)
(B)
(C)
(D)

Only
Until
Unless
Quite

111. At Pharmbeck's banquet, Mr. Jones ------- a
trophy for his performance in this year's
quality-improvement initiative.

(A)
(B)
(C)
(D)

accepted
congratulated
nominated
hoped

11 2. Ms. Suto claims that important market

trends become ------- with the use of data
analysis.

(A)
(B)
(C)
(D)

predict
prediction
predictable
predictably

11 3. One of Grommer Consulting's goals is to
enhance the relationship ------- salespeople
and their customers.

(A)
(B)
(C)
(D)

inside
within
around
between

11 4 . Depending on your an swers to the survey,
we ------- you to collect additional
information.

(A)
(B)
(C)
(D)

may call
are calling
have been called
must be calling

115. ------- Jemburger opened its newest
franchise, the first 100 customers were
given free hamburgers.

(A)
(B)
(C)
(D)

Now
When
As if
After all

11 6. Please include the serial number of your
product in any ------- with the customer
service department.

(A)

(B)
(C)
(D)

corresponds
correspondence
correspondingly
correspondent

117. The award-winning film UndetWater Secrets
promotes awareness------- ocean pollution
and its effects on our planet.

(A)
(B)
(C)
(D)

of
to
from
with

118. BYF Company specializes in ------promotional items to help companies
advertise their brand .

(A)
(B)
(C)
(D)

personally
personalized
personality
personalizes

11 9. ------- the rent increase is less than
2 percent, Selwin Electrical Supply will
continue to lease the space .

(A)
(B)
(C)
(D)

As long as
Along with
Not only
Otherwise

120. Belden Hospital's chief of staff meets
regularly with the staff to ensure that
procedures ------- correctly.

(A)
(B)
(C)
(D)

to be performed

would have performed
had been performed
are being performed

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TE ST 1 21

I


121. Any requests for time off should be
addressed to the ------- department
supervisor.

(A)
(B)
(C)
(D)

urgent
appropriate
subsequent
deliverable

122. World Fish Supply delivers the freshest fish
possible thanks to innovative ------- and
shipping methods.

(A)

(B)
(C)
(D)

preserves
preserved
preserve
preservation

123. Company executives are currently
reviewing the annual budget ------submitted to them by the Financial Planning
department.

(A)
(B)
(C)
(D)

requirements
deliveries
developers
qualities

124. Even the CEO had to admit that Prasma
Designs' win was ------- the result of
fortunate timing.

(A)
(B)
(C)

(D)

parts
parted
partly
parting

125. Mr. Singh took notes on ------- the focus
group discussed during the morning
session .

(A)
(B)
(C)
(D)

22

each
several
another
everything

126. Last year, Tadaka Computer Solutions
ranked third ------- in regional earnings.

(A)
(B)
(C)
(D)

together
overall
consecutively
generally

127. ------- the popularity of the BPT39 wireless
speaker, production will be increased
fivefold starting next month.

(A)
(B)
(C)
(D)

On behalf of
Whether
Moreover
As a result of

128. Zypo Properties has just signed a lease
agreement with the law firm ------- offices
are on the third floor.

(A)
(B)
(C)
(D)

how

what
whose
wherever

129. ------- events this year caused profits in the
second and third quarters to differ
significantly from original projections.

(A)
(B)
(C)
(D)

Total
Marginal
Representative
Unforeseen

130. The timeline for the pathway lighting project
was extended to ------- input from the
environmental commission.

(A)
(B)
(C)
(D)

use up
believe in
make into

allow for


PART6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text.
Four answer choices for each question are given below the text. Select the best answer to complete the
text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 131 -134 refer to the following advertisement.

With Global Strength Gym's 30-day trial period , you get the opportunity to try out our classes,
equipment, and facilities. ------- . It's completely risk-free! To sign up, we require your contact
131.
information and payment details, but you will only be charged if you are a member for

-1-32.- 30 days. If you decide within this time that you no longer want to be a member of
Global Strength,------- visit our Web site at www.gsgym .com. On the Membership page, elect to
133.

-1-34: your membership and enter the necessary information . It's that easy!
131. (A) Throughout the trial, you pay nothing
and sign no contract.
(B) Weight-lifting classes are not currently
available.
(C) A cash deposit is required when you
sign up for membership.
(D) All questions should bee-mailed to
customerservice@gsgym. com.
132. (A)
(B)

(C)
(D)

133. (A)
(B)
(C)
(D)

justly
regularly
evenly
simply

134. (A)
(B)
(C)
(D)

extend
renew
cancel
initiate

not even
almost
over
less than

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TEST 1 23

I


Questions 135-138 refer to the following instructions.

As a Hanson-Roves employee, you are entitled to sick absences, during which you will be paid for
time off work for health ------- . To avoid deductions to your pay you ------- to provide a
135.
'
136.
physician-signed note as documentation of your illness . ------- should include the date you were
137.
seen by the doctor, a statement certifying that you are unable to perform the duties of your
position, and your expected date of return . Your supervisor will then forward the documentation to
Human Resources. ------- . Employee health records can be accessed only by those with a valid
.
138.
business reason for reviewing them.

135. (A)
(B)
(C)
(D)

reasons
origins
senses
contributions

136. (A)
(B)
(C)
(D)

were required
require
are required
are requiring

137. (A) Those
(B) They

(C) I
(D) It

24

138. (A) Hanson-Roves ensures the privacy of
your health information.
(B) Absences may be caused by a
number of factors .
(C) You should then explain why a
physician's note is not available.
(D) Take note of the duties you were
originally assigned.


Questions 139-142 refer to the following e-mail.

To:
From:
Date: 15 July
Subject: Your first day at Arolis
Dear Mr. Contini ,
Welcome to Arolis Chemicals! Thank you for------- the full-time, permanent position of laboratory
139.
assistant. We look forward to your arrival on 1 August in the Harris Building. Please report to the
front desk and ask for Jack McNolan. He ------- you to the Human Resources office. There, you
140.
will obtain your employee badge -- ----- all documents necessary to start work. Note that because
141.
of its large size, the Leicester campus of Arolis can be difficult to navigate . Studying a campus
map will help orient you to the location of the different buildings . ------- .
142.
Should you have any questions, please do not hesitate to contact me.
Sincerely,
Brandon Takemoto
HR Administrative Officer

139. (A)
(B)
(C)
(D)

offering
accepting
discussing
advertising

140. (A)
(B)
(C)
(D)

accompany
did accompany
accompanies
will accompany

141. (A)
(B)
(C)
(D)

too
also
as well as
additionally

142. (A) Please sign all the documents.
(B) I will provide you with a replacement.
(C) Construction will be completed next
year.
(D) You can download one from our Web
site.

GO ON TO THE NEXT PAGE ~

TEST 1 25


Questions 143-146 refer to the following article.

(18 Aprii)-MKZ Foods, Inc., the region's largest exporter of pecans, expects its outgoing
shipments to increase significantly over the next few months . This ------- is based on the fact that
143.
the region's pecan farmers expanded their land area by 20 percent last year. According to
spokesperson Katharina Seiler, MKZ's exports could reach a colossal 50,000 metric tons this
year. ------- .
144.

- : export
145

MKZ buys most of the yield from the region's pecan farms and processes it -

throughout the world. "The availability of new land for ------- in the region is creating opportunities
146.
for growth ," said Ms. Seiler. "I believe MKZ is going to have a truly outstanding year. "

143. (A) cost
(B) delay
(C) decision
(D) forecast

145. (A)
(B)
(C)

(D)

on
for
in
by

144. (A) Such a figure is unprecedented in the
company's history.
(B) Moreover, Ms. Seiler holds an
advanced degree in economics.
(C) Pecans are high in vitamins and
minerals.
(D) Still, MKZ shares have been profitable
in recent years.

146. (A)
(B)
(C)
(D)

farming
farmer
farmed
farm

26


PART7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles,
e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the
best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 147-148 refer to the following text message.

Chakia Brown [3:32 P.M.]
Hi, Ziva. I just met with the Han board of directors,
and they're interested in our redesign proposal for their
downtown office buildings. Amy Han asked for another
work sample, but I didn't have the right portfolio with
me. I'm heading to another meeting, so please have a
messenger deliver a copy of the Grainger Centre files
to her. Include the full set of plans. Thanks!

147. Where does Ms. Brown most likely work?

(A)
(B)
(C)
(D)

At
At
At
At

an accounting firm
an architectural firm
a Web design company

a market research company

•

-•
•

148. What is Ziva asked to do?

(A)
(B)
(C)
(D)

Reply to a text message
Create a portfolio
Set up a meeting
Send a work sample

GO ON TO THE NEXT PAGE •

TEST 1 27

I


Questions 149-150 refer to the following e-mail.
E-Mail Message

To:

From:
Date:
Subject:

Oak Lane Fashion cashiers
Jane Benson
July 8
Update

Beginning August 1, Oak Lane Fashion will only accept returns or exchanges of unworn
and undamaged clothing that has the original receipt.

'i
E

This information will be posted at all checkout counters by next week. We will also
send an e-mail to our existing customers so that they are aware of the new rule. If a
customer wishes to make a return without a receipt, please call the manager on duty for
assistance. Thanks for your help.
Jane Benson
Director of Operations

--

149. What is the purpose of the e-mail?

(A)
(B)
(C)
(D)

28

To
To
To
To

request a sales report
announce a new policy
discuss a fashion trend
describe an upcoming sale

,-

-

150. According to the e-mail, what will managers
do?

(A) Decide how to display new
merchandise
(B) Train staff to use the cash register
(C) Help customers with special requests
(D) Decide what items get price discounts


Questions 151-152 refer to the following Web page.

I

Carmont Media's Culture

l

Home

I I Programs I I

Services

I

l IContact Us

About Us

At Carmont Media, our work culture is mission driven. We hire people who
share a common goal of enriching listeners' minds through engaging and truthful
news stories. We also actively recruit a diverse staff to reflect our Trinidadian and
Tobagonian audiences. Carmont Media's diversity contributes to its Star teams.
These teams, composed of workers from all levels of the organization, meet
regularly to hold brainstorming sessions aimed at improving efficiency and
productivity. Carmont Media offers opportunities for profess ional advancement
and encourages work-life balance.
,.

·'

.'.

151. What is mentioned about Carmont Media's
employees?
(A) They get experience in various
departments.
(B) They enjoy working for the
organization .
(C) They come from a variety of
backgrounds.
(D) They are recruited through a staffing
agency.

.;;.

152. What is a purpose of Carmont Media's Star
teams?
(A)
(B)
(C)
(D)

Seeking new employees
Raising funds for projects
Promoting work-life balance
Finding creative solutions

GO ON TO THE NEXT PAGE ..

TEST 1 29


Questions 153-154 refer to the following text-message chain.

Louisa Santos

9:30A.M.

Kenji, where are you? The job candidates are here.

Kenji Muro

9:31A.M.

Sorry! The bridge is closed. My bus had to take a detour. I should be
there in 30 minutes. Please start without me.

.I

Louisa Santos

9:34A.M.

OK. I'm going to interview Elena Crenshaw first.

Kenji Muro

9:34A.M.

Good. She's the one with experience at another T-shirt company.

Louisa Santos

9:35A.M.

Yes. Can you believe our small company has grown so much that
we need to hire someone just to process orders?

Kenji Muro

9:36A.M.

I know! OK. I'll see you soon.

153. What does Mr. Muro want Ms. Santos
to do?
(A) Process some orders
(B) Make a hiring decision
(C) Reschedule a meeting
(D) Talk to a job candidate

30

154. At 9:36A.M., what does Mr. Muro mean
when he writes, "I know"?
(A) He is also surprised by the company's
growth.
(B) He thinks salaries should be higher.
(C) He has met Ms. Crenshaw before.

(D) He is certain his bus will arrive in
30 minutes.