Dearborn Trade Publishing Secure Your Financial Future Investing In Real Estate_9 ppt

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There is a fast and easy way to determine your local vacancy
rate. To begin with, just count the number of mailboxes that you
see in your neighborhood. It is not necessary that you be 100 per-
cent accurate, for you just want an estimate of how many units
there are. Once you know the number of units, you can estimate
the vacancy rate by counting the number of For Rent signs in that
same area and then dividing that number by the number of mail-
boxes. The math will look like this:
Number of
FOR

RENT
signs ÷ Number of mailboxes = Vacancy rate
This method of determining the vacancy rate is an inexact sci-
ence, but it should help you determine a general vacancy rate at a
given time. With this knowledge at your fingertips you will always
be able to stay one step ahead of the competition.
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Because the thought of managing your units on your own may
give you initial pause, odds are you’re considering turning your
buildings over to professional management right after you purchase
them. No doubt about it, though, it is best to get your feet wet by
managing your first buildings yourself—your bottom-line return
will be significantly better and you will be much wiser from this
experience. But managing your own units isn’t always practical for
every investor and you may have no choice but to use professional
management. One way to double-check your management com-
pany’s effectiveness is to “manage the manager.” You can do this by
always knowing what the market rate for rent should be via a sim-

ple rent survey that you conduct yourself.
It is easy to do a rent survey. One good way is to pretend you
are a prospective tenant. Whenever you see a
FOR

RENT
sign in your
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neighborhood, jot down the phone number and call on the unit.
Make sure you ask all the applicable questions that any prospective
tenant would and then note the details in your notebook.
Rental survey questions:

How much is the unit renting for?

How many bedrooms and bathrooms does the unit have?

What is the square footage of the apartment?

What amenities are included?

Do they accept pets?

Will it be a month-to-month agreement or a lease?

How much will it cost to move in?

Can you see the inside of the unit?
By habitually doing this exercise, you will accumulate plenty

of ammunition to guard yourself against a complacent management
company. It is very easy for a management company to produce
good numbers if it never pushes the rents to the upper end of the
market. But this is a business, and your cash-on-cash return and
nest egg depend on management keeping the rental rate at the cor-
rect level. Your tenants will never moan if your rents are too low; in
fact, they’ll be thrilled and probably will never move. But keep in
mind that when it comes time to refinance or sell, any lower-than-
market rental rates will directly affect the value of your building.
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As a real estate investor, you will wear many different hats. The
very day a tenant tells you that he or she is moving is the day you
put on your salesperson’s hat; it’s now time to market your vacant
apartment to someone new. The key to getting your apartment
filled as quickly as possible lies in doing the right kind of advertis-
ing for your soon-to-be-vacant apartment. Some of the best adver-
tising methods are:

Place a rental sign or banner out front.

Offer a referral fee to an existing tenant.

Hold open houses on weekends.

Post flyers at local businesses.

Place ads in the local newspapers.


Send direct-mail material to tenants in similar buildings.

Register with rental agencies.

Contract with management company.
Your decision on how much or how little advertising you will
need to do will be based on the results of your ongoing vacancy sur-
veys. Normally, the lower the vacancy rate, the quicker the unit will
fill and the less effort is needed to fill it. Most important is that you
get the unit filled so you don’t lose any rent. Remember, if you wait
to advertise your vacancy until the current tenant leaves, you will
probably lose a month’s rent.
The secret to not having any downtime is to start your adver-
tising campaign the day you receive notice from the tenant that he
or she is moving. Even if the rental market is strong and you only
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need a
FOR

RENT
sign to attract someone new, put it up right away.
The sooner your unit is on the market, the better chance you have
to get the best selection of future tenants. You don’t just want a
replacement tenant; you want the best-qualified tenant who is will-
ing to pay you for your vacancy immediately.
Most landlords drop the ball when it comes to rerenting a unit
by not getting the unit cleaned and “rent-ready” in a timely manner.
One key to not falling into this trap is finding out ahead of time
what has to be done and lining up the proper contractors to do the

work. When a tenant gives notice, you or your manager should
meet with the tenant and walk through the unit to see what needs
to be done to clean it up and get it ready for someone new. Things
like tired carpet, scuffed walls, ripped screens, and so on should be
written down on a fix-it list.
Once you have a list to work from, you can schedule the work
so it can be finished in a timely manner. In most instances, many
small items may need to be replaced that you can buy ahead of
time—things like towel bars, shower curtains, window coverings,
light fixtures, and so on. The goal is to get the unit completely fin-
ished as quickly as possible, whether or not you have a new tenant
ready to move in.
Two points to remember are:
1. If you have a tenant ready to move in, he or she usually
wants to move in as soon as possible, so get the unit rent-
ready as quickly as you can.
2. If you don’t have a tenant lined up, it is easier to rent a unit
that is clean and ready to move into.
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When you buy your building you will inherit a pet policy from
the previous owner; he or she either allowed pets or didn’t. Now
that the building is under your watch, should you consider renting
your units to tenants with pets? Don’t say no so fast. Here are some
reasons we say yes to pets:

You can command a premium rent from someone with a pet.

Because most landlords don’t allow pets, it’s difficult for

someone with a pet to find a new residence. By considering
these tenants, you will have a large pool of grateful tenants
to pick from.

Because it’s so difficult for pet owners to find an apartment
that allows pets, pet owners generally stay in the apartment
longer than nonpet owners do.

Most pet owners will be willing to put down a large security
deposit if you accept them as a tenant. If the pet damages the
apartment, you will have the money to fix it and make it as
good as new for the next tenant.

Accepting tenants with pets is a good method of combating
periods of high vacancy.
As you can see, there are plenty of good reasons why you may
want to accept tenants with pets—all of them financial. If you do
decide to consider pets, you should advertise your unit just that
way: “Will consider small pets, call to discuss.” Make sure you inter-
view the pet as well as the tenant. A dog that yips and barks would
be a bad idea, but one that is generally quiet or a cat that is litter
box–trained might be perfectly OK.
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+$33<7(1$176
This chapter began with a quote from L.L. Bean talking about
the importance of keeping your customers happy. As mentioned,
your customers are your tenants, and making sure they get their
money’s worth for the dollars they pay in rent is a key component
to your ultimate success. This is the basic philosophy most busi-

nesses operate under, but when it come to renting apartments, this
sometimes becomes easy to forget.
Lots of investors buy a building or two, fix them up, and fill
them with nice new tenants. Unfortunately, as the years go on, they
often let their buildings deteriorate. But this doesn’t have to hap-
pen. If you want to have a sharp building with a great tenant base,
fix it up, manage it properly, and keep up the property at all times.
This will ensure two things:
1. The current tenants will want to stay in the nice home you
helped create for them.
2. Prospective tenants will see how you care for the building
and will be willing to pay you top dollar to live there.
Remember that most restaurant customers don’t complain
about bad food, they just don’t come back. With units, if you let the
building deteriorate without keeping it up, the tenants will probably
just find another place to live rather than complain to a deaf ear.
It’s important to take care of tenant requests as fast as possible.
The truth is that most people don’t like to complain, so when they
do, assume that the problem has been going on long enough that it
is really starting to be a nuisance. You should also get in the habit
of asking your tenants how things are going in the building when-
ever you see them. They may forget to mention that little leak under
their sink unless you ask. On the other hand, by finding out about
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small problems early on you can nip bigger problems in the bud.
The end result will always be more money in your pocket.
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Raising rents is always a sensitive issue with landlords and ten-
ants alike. The trouble with many small property owners is they get

friendly with their tenants. As mentioned, being friends with your
tenants just makes asking for more rent that much harder. But the
bottom line is that this is a business, and your cash-on-cash return
and your building’s ultimate value depend on your rental rate.
Therefore, raising rents periodically is part of the deal. Your tenants
know it and now so do you.
The first secret to raising rents successfully is to know what
the other owners in your neighborhood are getting for comparable
units. If they are getting more than you are, then a rent increase for
your units is probably in order. Many landlords fear that their ten-
ants will move out if they raise the rents. The truth, however, is that
most people won’t go to the trouble and expense of moving just to
“get even” with their landlord. Explain to your tenants that you are
forced to give them a cost-of-living increase and are only taking the
rent to the new market rate for the area. Your tenants certainly will
not be happy about it, but if you’ve made a strong case about what
market rents are, then there really isn’t too much they can do about
it. In a worst-case scenario, your tenant may give you notice and
move out. In that instance, get the unit rent ready as soon as possi-
ble and charge the next tenant the market rent you deserve.
To soften the blow of a rent increase, consider doing some-
thing extra for your tenants. It doesn’t hurt to follow or precede a
cost-of-living increase with some upgrades to the building. You
might consider putting some new plants or flowers in front of the
building or new doormats in front of the apartments. Another idea
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would be to have all the outside windows washed at your expense.
Even a $15 gift certificate to their local Starbucks would remind
them how lucky they are to have you as their landlord.

One great way to get the message out to your tenants about
rents in an increasing market is to prominently display the current
rental rate on your
FOR

RENT
signs. When your existing tenants see
your other units being rented at a much higher rate for anyone new
coming in, they will be far less apt to object when they get a raise,
especially if they are paying less than market rent.
 
&21&/86,21
:
e’ve covered a lot of information in this book. If we did
our job right, you should be plenty worried about your prospects
in retirement. On the other hand, our hope is that you have been
moved enough by our message so that you will take a positive step
to find a better way to fund your future.
A mentor of ours has always preached, “If you always do what
you’ve always done, you’ll always get what you always got.” Truer
words couldn’t be spoken, especially for the 95 percent of Ameri-
can retirees who retire practically broke. To add insult to injury,
the amount of money needed to retire comfortably is increasing,
and the effects of inflation often hit retirees the hardest. The good
news is that medical advances are giving all of us the possibility of
many more years of a healthy life after retirement. The question is,
If you’re practically broke when you do retire, is that really good
news?
Most of us probably never gave it much thought when we
started our careers, but work is something we’ll be doing for 30 to


&21&/86,21
40 years of our lives. While working we honorably and consistently
pay into Social Security, or maybe even a company pension plan, all
with the expectation that those investments would magically pay
off as they were supposed to. As the future of Social Security grows
ever dimmer, however, and the Enron debacle proves, to think we’ll
be taken care of in retirement by others is nothing but a pipe dream.
To solve this dilemma we haven’t suggested any major life-
changing moves. Instead, one solution is to not fall for the Social
Security/401
(
k
)
/pension fund hocus-pocus trap. As you know,
there’s no way those things will fill the bill when your time comes.
Another solution is to refuse to abdicate the responsibility for your
retirement by turning it over to experts picked by the people that
are “supposed to know.” If they really knew, the 95 percentile sta-
tistic wouldn’t be what it is.
No, you need to take charge of this most important issue for
yourself and make concrete plans now to create a worthwhile nest
egg later. We say do it via real estate, or do it any other way that
works, but above all just do it so you don’t have to work forever. Of
course, you know that we believe real estate is the best and safest
way. Our challenge has been to lay out the facts so that you believe
it, too. The limited space in this book has only allowed us to touch
the high points of investing in real estate. This review should have
given you an outline of the topics that need additional study and
research.

We encourage you to use the five-part system we laid out in
Chapter 4. Remember, we’re talking about a process that will pay
off in 15 to 30 years. We want you to get started, but, as important,
get started on the right foot. To recap, the components of the sys-
tem are:
1.
Learn
about real estate as an investment vehicle.
2.
Research
property in your local market.
&21&/86,21

3.
Plan
how to invest your money.
4.
Invest
your funds according to your plan.
5.
Manage
your property according to your plan.
We realize how hard it will be for many of you to get started.
There are always people around who will tell you why it won’t
work. They will fill you with fear about property management and
tell you how their uncle or family friend lost everything trying to
do just what you’re contemplating doing. But these are the people
who will be in that 95 percentile practically broke group. That is,
unless they hit the lottery, which, of course, they play every week.
What we hope you have learned is that we’re not talking about a

system of winning by chance like the lottery. We’re talking about a
system of investing based on education
—
your education.
Our approach in this book has been to present an ultraconser-
vative approach to this topic—that is, buy a property or two with
the goal of getting them paid off by the time you retire. This simple
plan should make a significant difference in your life in retirement.
What makes this approach tough to sell is that it takes 15 to 30 years
to see the real payoff. On the other hand, it’s a lot easier to motivate
people with dreams of the get-rich-quick approaches to making
money—things like “placing tiny little ads in papers” to sell things
or buying and flipping distressed real estate for nothing down.
Sure, these ideas do work out sometimes, but more often than not,
people flock to them too quickly and the inherent pitfalls in these
ideas swallow them whole.
Odds are if you accept your probable fate for your future, you
are on the road to a better way to care for you and your family. No
doubt that a modest investment in real estate now could allow you
to have the fruitful future you have dreamed of. For many, getting
started small will lead to greater investments and bigger rewards—
rewards beyond their wildest expectations. But let’s not get ahead
 
&21&/86,21
of ourselves. Never forget that the number one goal is to provide fi-
nancial security for your retirement. Anything beyond that is gravy.
You’ll remember that we began each chapter of this book with
a phrase or quote. Some were famous, some were catchy, some poi-
gnant, some funny, some not. As we get older we learn what’s
behind people saying such things; it’s usually because their words

convey a hard-earned truth. In most cases, it’s easier to make a
change when you personally experience the truth of one of these
sayings. The truth of the topic of our book—retirement—isn’t as for-
giving.
We have a framed golf print in the lobby of our office. Below a
silhouette of a golfer making a perfect back swing, the print reads,
“In the game of life play well, you don’t get a second round.” It’s an
interesting saying to put under a golfer because in some golf games
there is such a thing as a “mulligan.” A mulligan is a friendly unwrit-
ten rule that allows a player to take a bad shot over with no penalty.
The idea is that the golfer’ll hopefully do a better job the next time
he or she swings the club.
Because you don’t get a mulligan in the game of life, all we ask
is that you take our message seriously and do it differently than the
rest.
 
APPENDIX
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Alabama
Alabama Apartment Association
2806 Artie St., Suite 3
Huntsville, AL 35805
Phone: 800-318-8785
Fax: 256-539-6311
Apartment Association of the
Tennessee Valley, Inc.
2806 Artie St.

Huntsville, AL 35805
Phone: 256-539-2998
Fax: 256-539-6311
Birmingham Apartment Association
1553 Deer Valley Dr.
Birmingham, AL 35226
Phone: 205-989-5785
Fax: 205-426-7919
Web site:
<
www.birminghamapart
mentassociation.com
>

Mobile Bay Area Apartment Association
255 St. Francis St.
Mobile, AL 36602
Phone: 334-626-7142
Fax: 334-666-4220
Montgomery Apartment Association
P.O. Box 11493
Mobile, AL 36111
Phone: 334-213-7307
Fax: 334-260-0665
Alaska
National Apartment Association
201 North Union St., Suite 200
Alexandria, VA 22314
Phone: 703-518-6141
Arizona

National Apartment Association
201 North Union St., Suite 200
Alexandria, VA 22314
Phone: 703-518-6141

$33(1',;
Arkansas
Arkansas Apartment Association
P.O. Box 250273
Little Rock, AR 72225
Phone: 501-664-8300
Fax: 501-664-0927
Web site:
<
www.arapartments.com
>

Arkansas Multi-Family Housing
Association
P.O. Box 250313
Little Rock, AR 72225
Phone: 501-312-3055
Fax: 501-604-2678
Web site:
<
www.arapartments.com
>

Northwest Arkansas Apartment
Association

1916 South 9th St., #143
Rogers, AR 72758-6370
Phone: 479-621-8236
Fax: 479-621-8239
Web site:
<
www.nwaaa.biz
>

California
National Apartment Association
201 North Union St., Suite 200
Alexandria, VA 22314
Phone: 703-518-6141
Colorado
Apartment Association of Metro Denver
650 S. Cherry St., #635
Denver, CO 80246
Phone: 303-329-3300
Fax: 303-329-0403
Web site:
<
www.aamdhq.org
>

Apartment Association of Colorado
Springs
888 Garden of the Gods Rd., Suite 103
Colorado Springs, CO 80907
Phone: 719-264-9195

Fax: 719-264-9198
Web site:
<
www.aacshq.org
>

Boulder County Apartment Association
P.O. Box 17606
Boulder, CO 80308
Phone: 303-449-9048
Fax: 303-449-7028
CAA–Fort Collins Chapter
P.O. Box 1075
Fort Collins, CO 80522
Phone: 970-223-0545
Fax: 970-223-4541
Web site:
<
www.fortcollins-rentals.net
>

Colorado Apartment Association
650 S. Cherry St., #635
Denver, CO 80246
Phone: 303-329-3300
Fax: 303-329-0403
Pueblo Apartment Association
P.O. Box 987
Pueblo, CO 81002
Phone: 719-584-2121

Fax: 719-584-2204
Weld County Apartment Association
P.O. Box 1418
Greeley, CO 80632
Phone: 970-352-1608
Fax: 970-353-0325
Connecticut
Connecticut Apartment Association
41 Crossroads Plaza #141
W. Hartford, CT 06117
Phone: 203-554-2822
Fax: 860-953-9719
Web site:
<
www.ctaahq.org
>

Delaware
Delaware Apartment Association
799 Montclair Dr., #4
Claymont, DE 19703-3625
Phone: 302-798-0635
Fax: 302-798-1726
1$7,21$/$3$570(17$662&,$7,212)),&(6%<67$7(

District of Columbia
Apartment & Office Building
Association
(
AOBA

)
1050 17th St., NW, #300
Washington, DC 20036
Phone: 202-296-3390
Fax: 202-296-3399
Florida
Apartment Association of Greater
Orlando
340 North Maitland Ave.
Maitland, FL 32751
Phone: 407-644-0539
Fax: 407-644-6288
Web site:
<
www.aago.org
>

Bay Area Apartment Association
4509 George Rd.
Tampa, FL 33634
Phone: 813-882-0222
Fax: 813-884-0326
Bay County Multi-Housing Association
P.O. Box 16686
Panama City, FL 32406
Phone: 850-763-5522
Capital City Apartment Association
431 Waverly Rd.
Tallahassee, FL 32312
Phone: 850-531-0628

Fax: 850-531-0628
Florida Apartment Association
1133 West Morse Blvd., Suite 201
Winter Park, FL 32789
Phone: 407-647-8839
Fax: 407-629-2502
Web site:
<
www.fl-apartments.org
>

Gainesville Apartment Association
P.O. Box 140926
Gainesville, FL 32614
Phone: 352-335-1800
Fax: 352-335-1800
Jacksonville Apartment Association
3047-1 St. Johns Bluff Rd. South
Jacksonville, FL 32246
Phone: 904-997-1890
Fax: 904-997-1891
Naples Area Apartment Association
P.O. Box 990028
Naples, FL 34116
Phone: 941-455-6663
Fax: 941-455-9567
South East Florida Apartment
Association
1650 S. Dixie Hwy, Suite 500
Boca Raton, FL 33432

Phone: 561-447-0696
Fax: 561-395-8557
Web site:
<
www.sefaa.com
>

Southwest Florida Apartment
Association
P.O. Box 61933
Fort Myers, FL 33907
Phone: 941-338-6055
Fax: 941-275-0504
Space Coast Apartment Association
c/o SCPM, 1617 Cooling Ave.
Melbourne, FL 32935
Phone: 321-757-9609
Fax: 321-757-9597
Tri-City Apartment Association
4509 George Rd.
Tampa, FL 33634
Phone: 800-276-1927
Fax: 813-884-0326
Georgia
Athens Apartment Association
P.O. Box 7086
Athens, GA 30604
Phone: 706-549-8888
Fax: 706-549-3304


$33(1',;
Atlanta Apartment Association
8601 Dunwoody Pl., Suite 318
Atlanta, GA 30350
Phone: 770-518-4248
Fax: 770-518-4373
Web site:
<
www.atl-apt.org
>

C.S.R.A. Apartment Association
P.O. Box 211325
Martinez, GA 30917-1325
Phone: 706-868-9567
Fax: 706-866-4949
Columbus Apartment Association
P.O. Box 8986
Columbus, GA 31909
Phone: 706-653-2024
Fax: 706-653-2203
Georgia Apartment Association
8601 Dunwoody Pl., Suite 318
Atlanta, GA 30350
Phone: 770-518-4248
Fax: 770-518-4373
Web site:
<
www.ga-apt.org
>

Mid Georgia Apartment Association
P.O. Box 18184
Macon, GA 31209
Phone: 478-994-8773
Fax: 478-994-8774
North Georgia Apartment Association
P.O. Box 200535
Cartersville, GA 30120
Phone: 770-386-2921
Fax: 770-386-1937
Savannah Apartment Association
P.O. Box 13247
Savannah, GA 31416
Phone: 912-920-3207
Fax: 912-920-3207
Web site:
<
www.savaptassoc.org
>

Hawaii
National Apartment Association
201 North Union St., Suite 200
Alexandria, VA 22314
Phone: 703-518-6141
Idaho
Idaho Rental Owners & Managers
Association
P.O. Box 15393

Boise, ID 83715-5393
Phone: 208-336-9449
Fax: 208-336-5559
Illinois
Chicagoland Apartment Association
4825 N. Scott, Suite 119
Schiller Park, IL 60176
Phone: 847-678-5717
Fax: 847-678-5731
Web site:
<
www.caapts.org
>

Illinois Apartment Association
4825 N. Scott, Suite 119
Schiller Park, IL 60176
Phone: 847-678-5717
Fax: 847-678-5731
Indiana
Apartment Association of East Central
Indiana
P.O. Box 1129
Muncie, IN 47308-1129
Phone: 765-288-2492
Fax: 765-286-7349
Web site:
<
www.rentmuncie.com
>

Apartment Association of Fort Wayne/
NE Indiana
6155 Stoney Creek Dr.
Fort Wayne, IN 46825
Phone: 260-482-2916
Fax: 260-482-5187
Web site:
<
www.apartmentsfort
wayne.com
>

$33(1',;
 
Apartment Association of Indiana
9202 N. Meridian, Suite 250
Indianapolis, IN 46260
Phone: 317-816-8900
Fax: 317-816-8911
Web site:
<
www.aptassociation
indiana.org
>

Apartment Association of Southern
Indiana, Inc.
P.O. Box 5526
Evansville, IN 47716-5526

Phone: 812-473-0917
Fax: 812-473-6401
Web site:
<
www.aaosi.com
>

Apartment Association of Terre Haute
839 East Jackson St.
Sullivan, IN 47882
Phone: 812-268-5518
Clinton County Property Managers
859 Walsh Ave.
Frankfort, IN 46041
Phone: 765-659-5485
Fax: 765-659-5878
Howard County Apartment Association
3334 Dixon Lane
Kokomo, IN 46902
Phone: 317-455-0250
Fax: 317-453-5990
Monroe County Apartment Association
P.O. Box 202
Bloomington, IN 47402
Phone: 812-332-7363
Fax: 812-339-0138
Web site:
<
www.mcaaonline.org
>

Northern Indiana Apartment Council
9202 N. Meridian, Suite 200
Indianapolis, IN 46260
Phone: 317-571-5600
Fax: 317-571-5603
Riverbend Apartment Association
19886 Miller Rd.
South Bend, IN 46614
Phone: 219-289-7785
Tippecanoe Apartment Association
983 South Creasy Lane
Lafayette, IN 47905
Phone: 765-464-3800
Iowa
National Apartment Association
201 North Union St., Suite 200
Alexandria, VA 22314
Phone: 703-518-6141
Kansas
Apartment Association of Greater
Wichita
949 S. Glendale, #400
Wichita, KS 67218
Phone: 316-682-3508
Fax: 316-684-4080
Apartment Association of Kansas City
11338 Shawnee Mission Pkwy
Shawnee Mission, MO 66203
Phone: 913-248-0355

Fax: 913-248-0882
Apartment Association of Topeka
P.O. Box 3845
Topeka, KS 66604
Phone: 785-273-1392
Fax: 785-273-3319
Web site:
<
www.ACTopeka.org
>

Kansas
(
State
)
Apartment Association
949 S Glendale-Parklane, #400
Wichita, KS 67218
Phone: 316-682-3508
Fax: 316-684-4080
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Kentucky
Greater Lexington Apartment
Association
210 Malabu Dr., #7
Lexington, KY 40502
Phone: 859-278-6540
Fax: 859-277-9187
Web site:

<
www.lexaptassoc.com
>

Greater Cincinnati & Northern
Kentucky Apartment Association
525 W. 5th St., Suite 233
Covington, KY 41011
Phone: 859-581-5990
Fax: 859-581-5993
Web site:
<
www.gcnkaa.org
>

Louisville Apartment Association
7400 S. Park Pl., #1
Louisville, KY 40222
Phone: 502-426-6140
Fax: 502-426-2148
Web site:
<
www.laaky.com
>

Louisiana
Acadiana Apartment Association
P.O. Box 53741
Lafayette, LA 70505
Phone: 337-235-6080

Fax: 337-235-6029
Apartment Association of Greater New
Orleans
3017 Harvard Ave., #201
Metairie, LA 70006
Phone: 504-888-2492
Fax: 504-888-2601
Web site:
<
www.aagno.com
>

Apartment Association of Louisiana
515 South College Rd., #210
Lafayette, LA 70503
Phone: 337-237-3773
Fax: 337-235-6029
Baton Rouge Apartment Association
1933 Wooddale Blvd., #K-1
Baton Rouge, LA 70806-1514
Phone: 225-923-2808
Fax: 225-927-8159
Web site:
<
www.braa.com
>

Houma-Thibodau Apartment
Association
425 W. Tunnel Blvd.

Houma, LA 70360
Phone: 985-879-2772
Fax: 985-879-2726
Web site:
<
www.houmathibodaux
apts.com
>

Northeast Louisiana Apartment
Association
P.O. Box 8461
Monroe, LA 71211
Phone: 318-322-9927
Fax: 318-322-9931
Shreveport-Bossier Apartment
Association
P.O. Box 5938
Shreveport, LA 71135-5938
Phone: 318-677-4229
Fax: 318-868-5845
Southwest Louisiana Apartment
Association
P.O. Box 6534
Lake Charles, LA 70606
Phone: 337-477-2851
Fax: 337-478-1148
Maine
National Apartment Association
201 North Union St., Suite 200

Alexandria, VA 22314
Phone: 703-518-6141
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Maryland
Apartment & Office Building
Association
(
AOBA
)

1050 17th St., NW, #300
Washington, DC 20036
Phone: 202-296-3390
Fax: 202-296-3399
Massachusetts
Greater Boston Real Estate Board
11 Beacon St., 1st Floor
Boston, MA 02108
Phone: 617-668-8282
Fax: 617-338-2600
Web site:
<
www.gbreb.com
>

Michigan
Detroit Metropolitan Apartment
Association
26899 Northwestern Hwy, Suite 120

Southfield, MI 48034-8419
Phone: 248-799-9151
Fax: 248-799-5497
Property Management Association of
Michigan
2757 44th St., #104
Wyoming, MI 49509-4192
Phone: 616-970-0399
Fax: 616-257-0398
Web site:
<
www.pmamhq.com
>

Property Management Association of
Eastern Michigan
P.O. Box 884
Grand Blanc, MI 48439
Phone: 810-513-5073
Property Management Association of
Mid-Michigan
P.O. Box 27011
Lansing, MI 48909-7011
Phone: 517-485-1917
Fax: 517-647-7451
Web site:
<
www.pmamm.com
>

Property Management Association of
West Michigan
2757 44th St., #306
Wyoming, MI 49509
Phone: 616-531-5243
Fax: 616-257-0398
Web site:
<
www.pmawm.com
>

Washtenaw Area Apartment Association
179 Little Lake Dr.
Ann Arbor, MI 48103
Phone: 743-663-1200
Fax: 743-996-1008
Web site:
<
www.mlive.com/
apartments/aaaaa/
>

Minnesota
National Apartment Association
201 North Union St., Suite 200
Alexandria, VA 22314
Phone: 703-518-6141
Mississippi
National Apartment Association
201 North Union St., Suite 200

Alexandria, VA 22314
Phone: 703-518-6141
Missouri
Apartment Association of Kansas City
11338 Shawnee Mission Pkwy
Shawnee Mission, MO 66203
Phone: 913-248-0355
Fax: 913-248-0882
Columbia Apartment Association
P.O. Box 1504
Columbia, MO 65205
Phone: 573-815-1150
Fax: 573-815-7573
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Mid Missouri Rental Properties
Association
P.O. Box 977
Rolla, MO 64501
Phone: 573-364-1985
Fax: 573-364-5836
Mid-Missouri Apartment Association
820 Southwest Blvd.
Jefferson City, MO 65109
Phone: 573-636-3168
Fax: 573-636-3705
Missouri Apartment Association
P.O. Box 480187
Kansas City, MO 64148
Phone: 888-859-5192

Fax: 816-941-3296
Web site:
<
www.moapts.org
>

Saint Louis Apartment Association
12777 Olive Blvd., #B
St. Louis, MO 63141
Phone: 314-205-8844
Fax: 314-205-1410
Web site:
<
www.slaa.org
>

Southwest Missouri Rental Housing
Association
P.O. Box 1801
Joplin, MO 64802
Phone: 417-437-3839
Fax: 417-782-5212
Web site:
<
www.swmorent.com
>

Springfield Apartment & Housing
Association
P.O. Box 10945

Springfield, MO 65808
Phone: 417-883-4942
Fax: 417-886-3685
Web site:
<
www.springfield
housing.net
>

Montana
National Apartment Association
201 North Union St., Suite 200
Alexandria, VA 22314
Phone: 703-518-6141
Nebraska
Apartment Association of Greater
Omaha
P.O. Box 540705
Omaha, NE 68154
Phone: 402-968-8360
Fax: 402-965-3372
Web site:
<
www.aagomaha.org
>

Nevada
Northern Nevada Apartment Association
1 East First St., Suite 1105
Reno, NV 89501

Phone: 775-322-6622
Fax: 775-322-9860
Web site:
<
www.nnaa.info
>

New Hampshire
New Hampshire Multi-Family Housing
Association
P.O. Box 321
Manchester, NH 03105
Phone: 603-668-8282
Fax: 603-647-6133
New Jersey
New Jersey Apartment Association
197 Route 18 South, #230
East Brunswick, NJ 08816
Phone: 732-247-6661
Fax: 732-247-6669
Web site:
<
www.njaa.com
>

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New Mexico
Apartment Association of New Mexico
6755 Academy Rd., NE, Suite B

Albuquerque, NM 87109-3345
Phone: 505-822-1114
Fax: 505-822-8557
Web site:
<
www.aanm.com
>

New York
Apartment Council of Western New York
142 Bauman Rd.
Williamsville, NY 14221
Phone: 716-633-0959
Fax: 716-631-0899
Web site:
<
www.acwny.com
>

North Carolina
Apartment Association of North Carolina
2101 Rexford Rd., #330-E
Charlotte, NC 28211
Phone: 704-334-9511
Fax: 704-333-4221
Charlotte Apartment Association
2101 Rexford Rd., #330-E
Charlotte, NC 28211
Phone: 704-344-9511
Fax: 704-333-4221

Web site:
<
www.charlotteapartment
assn.org
>

Cumberland County Apartment
Association
P.O. Box 9417
Fayetteville, NC 28311
Phone: 910-829-1843
Fax: 910-822-0510
Greater Asheville Area Apartment
Association
P.O. Box 846
Asheville, NC 28802
Phone: 828-277-7290
Fax: 828-277-7293
Greenville Area Property Managers
P.O. Box 275
Greenville, NC 27835-0275
Phone: 252-758-1921
Fax: 252-355-4973
Triad Apartment Association
3407 - E West Wendover Ave.
Greensboro, NC 27407
Phone: 336-294-4428
Fax: 336-294-4481
Web site:
<

www.taa.bz
>

Triangle Apartment Association
3739 National Dr., #202
Raleigh, NC 27612
Phone: 919-782-1165
Fax: 919-782-1169
Web site:
<
www.triangleaptassn.org
>

Wilmington Apartment Association
P.O. Box 3413
Wilmington, NC 28403
Phone: 910-799-8580
Fax: 910-452-2650
North Dakota
Bismarck-Mandan Apartment Association
P.O. Box 1793
Bismarck, ND 58502-1793
Phone: 701-255-7396
Fax: 701-222-0103
Web site:
<
www.bisman-apts.com
>

FM Apartment Association

P.O. Box 11342
Fargo, ND 58107-2025
Phone: 218-233-6245
Fax: 218-233-6245
North Dakota Apartment Association
P.O. Box 2317
Bismarck, ND 58502
Phone: 701-221-2751
Fax: 701-224-9824
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Ohio
Columbus Apartment Association
1225 Dublin Rd.
Columbus, OH 43215
Phone: 614-488-2115
Fax: 614-488-8526
Web site:
<
www.columbusapts.org
>

Greater Dayton Apartment Association
2555 South Dixie Dr., #100
Dayton, OH 45409-1532
Phone: 937-293-1170
Fax: 937-293-1180
Web site:
<
www.gdaa.org

>

Greater Cincinnati & Northern
Kentucky Apartment Association
525 W 5th St., Suite 233
Covington, KY 41011
Phone: 859-581-5990
Fax: 859-581-5993
Web site:
<
www.gcnkaa.org
>

Ohio Apartment Association
1225 Dublin Rd.
Columbus, OH 43215
Phone: 614-294-4222
Fax: 614-421-6887
Oklahoma
Apartment Association of Central
Oklahoma
3750 West Main St., #112
Norman, OK 73072
Phone: 405-701-1710
Fax: 405-701-1719
Oklahoma Multi Housing Association
718 NW 17th St.
Oklahoma City, OK 73103
Phone: 405-840-9855
Fax: 405-840-9838

Stillwater Apartment Association
P.O. Box 882
Stillwater, OK 74076
Phone: 405-372-8862
Fax: 405-372-8862
Tulsa Apartment Association
6855 South Canton
Tulsa, OK 74136-3405
Phone: 918-747-6217
Fax: 918-747-6244
Web site:
<
www.taaonline.org
>

Oregon
National Apartment Association
201 North Union St., Suite 200
Alexandria, VA 22314
Phone: 703-518-6141
Pennsylvania
Apartment Association of Central
Pennsylvania
644 Allenview Dr.
Mechanicsburg, PA 17055-6181
Phone: 717-691-8984
Fax: 717-691-8984
Apartment Association of Greater
Philadelphia
One Bala Plaza, Suite 515

Bala Cynwyd, PA 19004
Phone: 610-664-1800
Fax: 610-664-4481
Web site:
<
www.aapg.com
>

Rhode Island
National Apartment Association
201 North Union St., Suite 200
Alexandria, VA 22314
Phone: 703-518-6141
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South Carolina
Apartment Association of Greater
Columbia
P.O. Box 7515
Columbia, SC 29202
Phone: 803-252-5032
Fax: 803-252-0589
Charleston Apartment Association
P.O. Box 1763
Columbia, SC 29202
Phone: 843-722-7585
Fax: 803-252-0589
Myrtle Beach Apartment Association
P.O. Box 2752
Myrtle Beach, SC 29588

Phone: 843-293-7256
Fax: 843-293-9001
South Carolina Apartment Association
P.O. Box 7515
Columbia, SC 29202
Phone: 803-252-5032
Fax: 803-252-0589
Upper State Apartment Association
535 N. Pleasantburg Dr., #202
Greenville, SC 29607
Phone: 864-242-0200
Fax: 864-233-2807
South Dakota
Black Hills Area Multi-Housing
Association
P.O. Box 434
Rapid City, SD 57709
Phone: 605-336-7756
Fax: 605-330-0500
South Dakota Multi-Housing Association
812 S. Minnesota Ave.
Sioux Falls, SD 57104
Phone: 605-336-7756
Fax: 605-336-7756
Tennessee
Apartment Association of Greater
Knoxville
5410 Homberg Dr., #17-A
Knoxville, TN 37919
Phone: 865-588-8961

Fax: 865-588-7905
Web site:
<
www.akag.org
>

Chattanooga Apartment Association
P.O. Box 4367
Chattanooga, TN 37405
Phone: 423-876-8121
Fax: 423-877-9846
Greater Nashville Apartment Association
810 Royal Pkwy Dr., Suite 110
Nashville, TN 37214
Phone: 615-883-9941
Fax: 615-883-1922
Tennessee Apartment Association
810 Royal Pkwy Dr., Suite 110
Nashville, TN 37214
Phone: 615-883-9941
Fax: 615-883-1922
Tri-City Apartment Association
P.O. Box 981
Johnson City, TN 37605
Phone: 423-926-4156
Fax: 423-926-5530
Texas
Apartment Association of Tarrant
County, Inc.
6350 Baker Blvd.

Fort Worth, TX 76118
Phone: 817-284-1121
Fax: 817-284-2054