Laptops All-in-One Desk Reference For Dummies- P62 ppt

Taking Internet Explorer 7 Shortcuts
584
Table 4-8
((ccoonnttiinnuueedd))
Task Microsoft Internet Explorer Mozilla Firefox
Complete .org Address 2 N/A Ctrl + Shift + Enter
Copy Ctrl + C Ctrl + C
Cut Ctrl + X Ctrl + X
Decrease Text Size Ctrl + - Ctrl + -
Delete Del Del
DOM Inspector N/A Ctrl + Shift + I
Downloads N/A Ctrl + J
Find Again N/A Ctrl + G
F3
Find As You Type Link N/A ‘
Find As You Type Text N/A /
Find Previous N/A Ctrl + Shift + G
Shift + F3
Find in This Page Ctrl + F Ctrl + F
Forward Shift + Backspace Shift + Backspace
Alt + → Alt + →
Go Down One Line Down Down
Go Up One Line Up Up
Go Down One Page PageDown PageDown
Go Up One Page PageUp PageUp
Go to Bottom of Page End End
Go to Top of Page Home Home
Full Screen F11 F11
Help F1 F1
History Ctrl + H Ctrl + H
Home Page Alt + Home Alt + Home

Increase Text Size Ctrl + + Ctrl + +
Move to Next Frame N/A F6
Move to Previous Frame N/A Shift + F6
New Mail Message 3 N/A Ctrl + M
New Tab Ctrl + T Ctrl + T
Next Tab Ctrl + Tab Ctrl + Tab
New Window Ctrl + N Ctrl + N
Open File Ctrl + O Ctrl + O
Open Link Enter Enter
Open Link in New Tab Ctrl + Enter Ctrl + Enter
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Book VIII
Chapter 4
Spinning the Web
Taking Internet Explorer 7 Shortcuts
585
Task Microsoft Internet Explorer Mozilla Firefox
Open Link in New Window Shift + Enter Shift + Enter
Open Address in New Tab 2 Alt + Enter Alt + Enter
Page Source Ctrl + F3 Ctrl + U
Paste Ctrl + V Ctrl + V
Previous Tab Ctrl + Shift + Tab Ctrl + Shift + Tab
Ctrl + PageUp
Print Ctrl + P Ctrl + P
Redo Ctrl + Y Ctrl + Shift + Z
Ctrl + Y
Reload F5 F5
Ctrl + R Ctrl + R
Reload (override cache) Ctrl + F5 Ctrl + F5
Ctrl + Shift + R

Restore Text Size Ctrl + 0 Ctrl + 0
Save Page As Ctrl + S
Save Link Target As Alt + Enter
Select All Ctrl + A Ctrl + A
Select Location Bar Alt + D Ctrl + L
F4 Alt + D
Ctrl + Tab
Select Next Auto-Complete Down
entry in text field
Select Previous Auto- Up
Complete entry in text field
Select Next Search Engine Ctrl + Down
in Search Bar
Select Previous Search Ctrl + Up
Engine in Search Bar
Select Tab [1 to 9] Ctrl + [1 to 9] Ctrl + [1 to 9]
Stop Esc Esc
Toggle Check box spacebar spacebar
Undo Ctrl + Z Ctrl + Z
Web Search Ctrl + E Ctrl + K
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Taking Internet Explorer 7 Shortcuts
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Table 4-9 Mouse Shortcuts in Internet Explorer and Firefox
Task Microsoft Internet Explorer Mozilla Firefox
Back Shift + Scroll down Shift + Scroll down
Close Tab N/A Middle-click Tab 1
Decrease Text Size Ctrl + Scroll up Ctrl + Scroll up
Forward Shift + Scroll up Shift + Scroll up
Increase Text Size Ctrl + Scroll down Ctrl + Scroll down

New Tab N/A Double-click Tab Bar
Open in Background Tab N/A Ctrl + click 2
Middle-click
Open in Foreground Tab N/A Ctrl + Shift + click 2
Shift + middle-click 2
Open in New Window Shift + click Shift + click
Paste URL and Go N/A Middle-click Tab 1
Save Page As N/A Alt + click
Scroll line by line N/A Alt + Scroll
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Chapter 5: Exchanging E-mail,
IMs, and Newsgroups
In This Chapter
ߜ Getting onboard for e-mail
ߜ Using Outlook Express and Microsoft Mail
ߜ Using enhanced Microsoft Live Mail features
ߜ Keeping e-mail safer
ߜ Using instant messaging — right now
F
or many people, most important communication now arrives in elec-
tronic form: letters, notices, invoices, greeting cards, bank statements,
and even junk mail. The Postal Service and competitors like FedEx, UPS,
and DHL are mostly relegated to delivering packages ordered over the
Internet and some of the remaining forms of media still holding on to print
and paper: magazines, books, and a diminishing number of catalogs.
In more recent times, we have seen the rise of an even-more-urgent form of
communication: instant messaging (IM). This system opens a virtual channel
between two (or more) computers, and once you establish a link it allows
you to send quick notes. IM services have expanded to allow file attachment
and many permit streaming video or audio connections. The principal differ-

ence between IM communication and e-mail is that IM parties have to be
online at the same time, just as they would be in a telephone call.
Yet another form of electronic communication is the newsgroup, which
actually draws its roots from before the rise of the Internet. Today, privately
operated bulletin boards are mostly obsolete, but they’re very common
on commercial sites. If you visit Microsoft in search of help with Windows,
you’re likely to be directed to their “knowledge base” of information; some
of the material may be provided by the manufacturer and some may come
from users.
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Fielding Microsoft’s Triple Play
588
Fielding Microsoft’s Triple Play
With the arrival of Windows Vista, Microsoft introduced a new e-mail and
newsgroup client with the wonderfully clever name of Windows Mail. It suc-
ceeds a program with a confusing and vague name, Outlook Express. And
within a few months after Windows Vista was released, Microsoft came out
with yet another program, Windows Live Mail.
Allow me to attempt to untangle these threads:
✦ Outlook Express is a basic e-mail client that has been a part of Internet
Explorer since Version 4 was released in 1997. (The current version of
Internet Explorer is Version 7, with a newer edition expected in 2008 or
2009.) Just to make things confusing, Microsoft offered a more fully fea-
tured e-mail and calendar program called Microsoft Outlook or Microsoft
Office Outlook as part of certain of its Office suites. Outlook and Outlook
Express are distantly related; despite its name, Outlook Express isn’t a
stripped-down version.
✦ Windows Mail was launched as a part of Windows Vista in early 2007.
The program was an upgrade and replacement for Outlook Express but
only for Vista users. And in a move that probably made sense to the mar-

keting department (or the legal department), Windows Mail is consid-
ered part of the Vista operating system and not part of Internet Explorer.
✦ Windows Live Mail arrived in late 2007 as a replacement for both
Windows Mail and Outlook Express. You can install it on any system
running Windows Vista or Windows XP with Service Pack 2. This
version of an e-mail client includes the features of Windows Mail as
well as some visual enhancements that make it fit into Microsoft’s
plans for its Windows Live Web-based product line, as well as some
technical improvements. Windows Live Mail is a free download for
registered users.
That’s BBS
Soon after the arrival of computers in acade-
mia, homes, and offices came
bulletin board
services (BBS)
which were, as the name sug-
gests, forms of one-way-at-a-time communica-
tion. You could dial up a BBS anywhere in the
world and post a question or read an answer or
even download a file or program. BBS opera-
tors monitored the boards from time to time,
mostly to enforce whatever rules of propriety
or security the owner chose to put into effect.
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Book VIII
Chapter 5
Exchanging E-mail,
IMs, and
Newsgroups
Fielding Microsoft’s Triple Play

589
Should you upgrade your e-mail client from Windows Mail to Windows Live
Mail, or from Outlook Express to Windows Live Mail? In my opinion, the
answer is yes . . . but there’s no reason to rush to action.
If e-mail is critical to your personal or business life, I suggest waiting a
while before taking the plunge. Let others be the guinea pigs, testing out
the new software. Check the message boards at the support departments
of Microsoft and read the web sites of computer reviews and wait for the
electrons (and the inevitable glitches of a new program) to settle.
Of course, if your machine is running Windows Vista, you have no choice in
the matter. The operating system automatically includes Windows Mail, and
Microsoft has declared its intention to persuade users to download Windows
Live Mail, although it isn’t yet required.
Bypassing Microsoft
Though Microsoft might want you to think otherwise, other companies sell
e-mail clients and some organizations even give them away.
✦ Eudora. Distributed by Qualcomm (and named, in a nice touch, after the
short-story author Eudora Welty). In 2007, Qualcomm ended active
development on the software.
✦ Mozilla Thunderbird. What Qualcomm endorsed after ending Eudora
development. You can get this free application (as well as the free
Mozilla Firefox Internet browser) at www.mozilla.com.
Getting ready for e-mail
To use e-mail on a laptop, you need the following:
Why I don’t live at the PO
Although it’s electronic in nature, e-mail’s basic
structure is a system more like the old Post
Office than the new Internet. You can send
someone an e-mail any time and the recipient
can read and receive it whenever she chooses

to (providing her laptop or desktop is turned on).
When the first e-mail services were launched,
they were called “store and forward” systems;
your message was received by an intermediary
computer and held there until the recipient
picked up messages. Today, that structure still is
in place. Although most of us now have always-
on Internet connections (broadband modems,
WiFi, or cellular signals) and mail pops up in our
inbox whenever we’re on our computers.
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Fielding Microsoft’s Triple Play
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✦ Internet access. For a direct connection to an e-mail server you need an
account with an Internet service provider (ISP). If you’ll use your laptop
on the road through an Internet café (or as an add-on to an existing
shared network), you can access most e-mail services through whatever
service they provide.
✦ An e-mail program or Web-based service. As noted, these include
Windows Mail, Windows Live Mail, Outlook Express, Microsoft Office
Outlook, Eudora, and Thunderbird. You can also connect to e-mail
servers through Web-based portals that reach into the proprietary sys-
tems of ISPs, or are free standalone services open to any Internet user;
these include Google’s Gmail, Microsoft’s Hotmail, and Yahoo! Mail.
✦ An e-mail address. Provided by an ISP or Web-based e-mail service,
or created when you register for your own domain. An e-mail address
consists of
• A user name
• An @ sign (pronounced at)
• Domain name

The user name can be your real name, your nickname, or anything else
you want as an identifier. The domain name consists of a label registered
for a company or individual, followed by a domain name type such as
• .com (for commercial)
• .org (for organization)
• .edu (for an educational institution)
• .gov (for a government agency)
For example, a proper e-mail address might be

To use the e-mail client, in addition to your e-mail address at an ISP, you
need to know a few technical details such as names of the incoming and out-
going e-mail servers, and the type of system. When you sign up for an e-mail
account, your ISP should present this information to you; many services
offer to automatically configure your e-mail client, filling in the details. Here
is a guide to the essential elements:
✦ Server information. The two most common types of mail servers use
either the Post Office Protocol (POP) or Internet Message Access Protocol
(IMAP). Some providers offer a choice of either. Once you instruct your
e-mail client which protocol to use, you must enter the appropriate
information for an incoming and outgoing server.
An example of a set of POP servers might be as follows:
Incoming mail (POP): pop.mymailserver.com
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Book VIII
Chapter 5
Exchanging E-mail,
IMs, and
Newsgroups
Fielding Microsoft’s Triple Play
591

Outgoing mail (SMTP): smtp.mymailserver.com
An IMAP setup is very similar, except for the incoming details:
Incoming mail (IMAP): imap.adifferentserver.com
Outgoing mail (SMTP): smtp.adifferentserver.com
✦ Incoming mail server information. Enter your full account name (usu-
ally your e-mail address) and the password for that address. If you’re
going to be the only user, or if you protect the machine with a password
at bootup — a good practice for laptop users — you can tell Windows to
remember your password so you don’t need to enter it each time you
check your mail.
✦ Other details. Some e-mail providers may ask you to specify a non-
standard port for your computer to use for incoming or outgoing
messages or other changes.
E-mail acronyms and you
POP servers are the most common design for
e-mail. Also referred as POP3 (the most current
specification for the protocol), these systems
transfer incoming messages to files that are
stored on your computer. Once they have been
downloaded, they are usually deleted from the
server.
IMAP servers, most of which now use the
IMAP4 specification, don’t automatically down-
load messages to your computer. Instead, you
see the header, which includes the sender’s
name, the subject, and the date and time the
message was sent. Some systems also display
just the first few lines of the message on your
screen again, without downloading it to your
computer. You can delete messages without

reading them or you can open the mail from the
server — again, without downloading it to your
machine. Copies are stored on the server until
you delete them or make local copies on your
computer.
If you use an IMAP server, you can check your
mail on several different machines over the
course of time; POP messages live on the
machine that first downloaded them. Another
advantage is that IMAP systems keep your
system at a considerable distance from poten-
tially harmful e-mails; you can delete them with-
out them ever residing on your computer.
HTML e-mail is a form of message based on a
version of the same markup language used to
create Web pages. It can be flashy, animated,
and colorful, which is why advertisers (junk and
otherwise) often use this style. The fact that it
can include active links and mini-applications
also makes it attractive to some virus or spyware
authors. Most e-mail clients, including Outlook
Express, Windows Mail, and Windows Live Mail
can accept HTML mail. Security settings permit
users to block images and other external con-
tent in HTML-based messages; the two versions
of Windows Mail permit an exception to that
block for messages from people or organizations
added to a user’s Safe Senders list.
Simple Mail Transfer Protocol (SMTP)
servers

do just what their name suggests. Working with
either a POP or IMAP incoming e-mail server,
SMTP sends e-mail messages to the Internet.
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Using Windows Mail or Outlook Express
592
Using Windows Mail or Outlook Express
In this section I discuss some of the basics and important customization fea-
tures of Outlook Express and its Windows Vista replacement Windows Mail.
Later in this chapter I expand coverage to include Windows Live Mail,
Microsoft’s announced replacement for both products.
If you’re an Outlook Express veteran, the newer Windows Mail will appear
and perform quite similarly.
✦ Some of the toolbar icons have been changed to make them fit better
with the spiffed-up Windows Vista interface.
✦ Some new features allow more customization of how you see your mail
(including the location of the Reading pane). See Figure 5-1.
But the most important changes are on the safety and security side.
✦ Messages are stored in smaller individual files or groups of files. A sepa-
rate index database speeds searching through mail messages and,
because the index is separate from mail files, a corrupted or accidentally
erased index can be rebuilt.
Figure 5-1:
The main
screen of
Windows
Mail, with
the Reading
pane to the
right of the

messages.
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Book VIII
Chapter 5
Exchanging E-mail,
IMs, and
Newsgroups
Using Windows Mail or Outlook Express
593
One of the long-time landmines within Outlook Express was its single
database file for all stored mail messages; the file could get quite large,
which could slow down operations, and more importantly, if the file
became corrupted, you could lose years’ worth of messages.
In recent years Microsoft and some third parties have offered utilities
that can repair certain problems with Outlook Express database files.
Some types of corruption are easier to repair than others, though.
✦ Account setup information is stored in the folder that holds Windows
Mail. This makes it much easier and safer for users to copy or move a
Windows Mail configuration and all the stored messages to another
machine.
✦ Windows Mail includes a basic junk mail filter (a so-called Bayesian filter
that examines mail and looks for words commonly found in unwanted
messages; the filter also can automatically add or subtract from its list
based on your handling of messages). Other features include the ability
to block certain e-mail senders based on your experience with them.
✦ Now you can stop attempts to phish your private information including
passwords, account names, and banking or credit card details. A phish-
ing filter alerts you to e-mail of this sort, or that shares some of the
characteristics of this sort.
✦ One element of e-mail clients that’s often overlooked by current users is

the ability to read or subscribe to newsgroups. In addition to allowing
access to the unmonitored (and sometimes dangerous) world of public
newsgroups, Windows Mail automatically offers you access to a full set
of Microsoft Help Groups that may bail you out of difficult computer- or
software-related problems.
Windows Mail is part of any standard installation of Windows Vista.
Adding an account in Windows
Mail or Outlook Express
To manually add an e-mail account, follow these steps:
1. Gather the necessary information.
2. Open the program.
3. Click Start ➪ All Programs ➪ Windows Mail or Outlook Express.
If you have a mail shortcut on your desktop or toolbar, you can click
that as a quick way into the program.
4. Choose Tools ➪ Accounts ➪ Add ➪ E-mail Account.
5. Follow the screen-by-screen instructions and enter the details.
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