slide tiếng anh chuyên ngành kinh tế business leader unit 9 managing people

Unit 9:
Unit 9:
Managing people
Managing people

Manager means…….???
Manager means…….???

Give a def inition
Give a def inition
of a manager!!!
of a manager!!!

Controller?
Controller?

Leader?
Leader?

Organizer?
Organizer?

Planner?
Planner?


What qualities and skills should a
What qualities and skills should a
good manager have? Choose the
good manager have? Choose the

six most important from the list.
six most important from the list.
(Page 78)
(Page 78)

Listening:
Listening:

Before you listen:
Before you listen:
Nigel Nicholson is a Professor
Nigel Nicholson is a Professor
of
of
Organisational Behaviour.
Organisational Behaviour.
What does he study?
What does he study?


Vocabulary:
Vocabulary:
1.
1.
Unique:
Unique:
(adj) singular, only one
(adj) singular, only one
2.
2.

Driver
Driver
: the person or thing that urges or
: the person or thing that urges or
compels anything else to move onwards.
compels anything else to move onwards.
3.
3.
Motivate
Motivate
(v): Move sb to do smt
(v): Move sb to do smt
Motivation (n)
Motivation (n)
Motivator (n)
Motivator (n)
4.
4.
Strategy:
Strategy:
an elaborate and systematic
an elaborate and systematic
plan of action
plan of action
Strategic
Strategic
(adj)
(adj)

5.

5.
Drive out:
Drive out:
force to go away
force to go away
Get driven out
Get driven out
(passive meaning)
(passive meaning)
6.
6.
Take for granted
Take for granted
: to expect someone or
: to expect someone or
something to be always available to serve in
something to be always available to serve in
some way without thanks or recognition; to
some way without thanks or recognition; to
value someone or something too lightly.
value someone or something too lightly.
7.
7.
Assume
Assume
(v) to accept as true without prroof.
(v) to accept as true without prroof.
assumption (n)
assumption (n)
8.

8.
Superficial
Superficial
(adj): Of, affecting, or being on
(adj): Of, affecting, or being on
or near the surface; Apparent rather than
or near the surface; Apparent rather than
actual
actual


9.1: Complete the notes:
9.1: Complete the notes:
1.
1.
Motivate everyone
Motivate everyone
2.
2.
Unique and different
Unique and different
3.
3.
Through the eyes
Through the eyes
4.
4.
Listening to people
Listening to people


9.2: Decide which statement is the best
9.2: Decide which statement is the best
summary
summary
:
:
3.
3.
People live very fast but should not forget to take time
People live very fast but should not forget to take time
to stand back and reflect.
to stand back and reflect.

9.3: True (T) or False (F)
9.3: True (T) or False (F)
1.
1.
F
F
2.
2.
T
T
3.
3.
F
F
4.
4.
T

T

Discussion 1:
Discussion 1:

What advice would you give to a
What advice would you give to a
foreign manager who is going to
foreign manager who is going to
manage staff in your country?
manage staff in your country?

Discussion
Discussion


2:
2:



Watch the video
Watch the video
clip.
clip.

What are funny
What are funny
things in the
things in the

clip?
clip?

How can a
How can a
manager
manager
manage his
manage his
staff’s work
staff’s work
when he is
when he is
absent in the
absent in the
office?
office?

Vocabulary:
Vocabulary:
Verbs and prepositions
Verbs and prepositions

A. Match the verbs (1-7) with the prepositions
A. Match the verbs (1-7) with the prepositions
and phrases (a-g)
and phrases (a-g)
1.
1.
Respond to employees’ concerns promptly

Respond to employees’ concerns promptly
2.
2.
Listen to all suggestions from staff
Listen to all suggestions from staff
3.
3.
Deal with problems quickly
Deal with problems quickly
4.
4.
Believe in their employees’ abilities
Believe in their employees’ abilities
5.
5.
Delegate to a deputy as often as possible
Delegate to a deputy as often as possible
6.
6.
Communicate with colleagues clearly
Communicate with colleagues clearly
7.
7.
Invest in regular training courses for
Invest in regular training courses for
employees
employees


Say whether the following combine with something or someone.

Say whether the following combine with something or someone.
Someone
Someone
Something
Something
Both
Both
1. a) report to
1. a) report to




b) report on
b) report on


2. a) apologise for
2. a) apologise for




b) apologise to
b) apologise to


3. a) talk to
3. a) talk to

b) talk about
b) talk about


4. a) agree with
4. a) agree with




b) agree on
b) agree on


5. a) argue about
5. a) argue about




b) argue with
b) argue with


√
√
√

√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√

Extra Exercise: Complete the sentences
Extra Exercise: Complete the sentences
with suitable prepositions
with suitable prepositions
1.
1.
I need you to explain…… Peter the updated process.
I need you to explain…… Peter the updated process.
2.
2.
It's a bad situation, we really should do something….
It's a bad situation, we really should do something….

……… it. (to resolve something)
……… it. (to resolve something)


3.
3.
We've paid for it, so we should do something…………
We've paid for it, so we should do something…………
it. (to use something)
it. (to use something)
4.
4.
Everybody blame the accident………… me
Everybody blame the accident………… me
5.
5.
They will provided us…………all the necessary
They will provided us…………all the necessary
documents at the service desk.
documents at the service desk.
6.
6.
I thought………. you when I heard that song.
I thought………. you when I heard that song.


7.
7.
They are thinking…………… going to Rome at Easter
They are thinking…………… going to Rome at Easter

8.
8.
Have you heard………………. your mother recently?
Have you heard………………. your mother recently?


to
about
with
on
with
of
about
from

Reading:
Reading:
YOUNG MANAGERS
YOUNG MANAGERS

Pre-reading:
Pre-reading:

In our culture, how usual is it to see
In our culture, how usual is it to see
young people in management positions?
young people in management positions?
What do people generally think of them?
What do people generally think of them?


What challenges do young managers face,
What challenges do young managers face,
compared to older ones?
compared to older ones?

What may be the advantages of being a
What may be the advantages of being a
relatively young manager?
relatively young manager?

Vocabulary:
Vocabulary:
1.
1.
Tactic
Tactic
(n): a method that you use to achieve
(n): a method that you use to achieve
something.
something.
2.
2.
Brilliant
Brilliant
(adj): extremely clever or skilful.
(adj): extremely clever or skilful.
3.
3.
To be armed with smt
To be armed with smt

: having the
: having the
knowledge, skills, or equipment you need to do
knowledge, skills, or equipment you need to do
something
something
She came to the meeting armed with all the
She came to the meeting armed with all the
facts and figures to prove us wrong.
facts and figures to prove us wrong.
4.
4.
Management consultant
Management consultant
: a professional
: a professional
advisor of a company's management
advisor of a company's management
techniques and practices
techniques and practices

5.
5.
credibility
credibility
: the quality of deserving to
: the quality of deserving to
be believed and trusted
be believed and trusted
6.

6.
Stakeholder
Stakeholder
: someone who has
: someone who has
invested money into something, or who
invested money into something, or who
has some important connection with it,
has some important connection with it,
and therefore is affected by its success
and therefore is affected by its success
or failure
or failure
Citizens should be stakeholders in the
Citizens should be stakeholders in the
society they live in.
society they live in.
7.
7.
One-to-one basis
One-to-one basis
: between only two
: between only two
people:
people:
teaching one-to-one
teaching one-to-one

8.
8.

Mentor
Mentor
(n): an experienced person who
(n): an experienced person who
advises and helps a less experienced
advises and helps a less experienced
person.
person.
9.
9.
Statesman
Statesman


10
10
. Act/dress your age
. Act/dress your age
: act/dress what
: act/dress what
and which is appropriate with your age.
and which is appropriate with your age.

11.
11.
Favouritism
Favouritism
(n): when you treat one person
(n): when you treat one person
or group better than others, in an unfair way:

or group better than others, in an unfair way:
their favouritism towards their first son
their favouritism towards their first son


12.
12.
Clique
Clique
(n): a small group of people who think
(n): a small group of people who think
they are special and do not want other people
they are special and do not want other people
to join them - used to show disapproval
to join them - used to show disapproval
the cliques formed by high school students
the cliques formed by high school students


13.
13.
Coalition
Coalition
(n): a group of people who join
(n): a group of people who join
together to achieve a particular purpose,
together to achieve a particular purpose,
usually a political one
usually a political one
a coalition of environmental groups

a coalition of environmental groups
in coalition with sb
in coalition with sb
14.
14.
Keep a cool head
Keep a cool head
: Stay calm
: Stay calm

15.
15.
Crack
Crack
(v): to stop a person from being
(v): to stop a person from being
successful:
successful:
Political enemies have tried to crack me.
Political enemies have tried to crack me.
16.
16.
Draw on smt
Draw on smt
: to use information, experience,
: to use information, experience,
knowledge etc for a particular purpose
knowledge etc for a particular purpose
She has 20 years' teaching experience to draw on
She has 20 years' teaching experience to draw on

17.
17.
Turn against
Turn against
:
:
to stop liking or supporting
to stop liking or supporting
someone or something
someone or something
Over
Over
: too much;
: too much;
excessively
excessively
Under:
Under:
lower,
lower,
insufficiently
insufficiently
Eg: overwork, overslept,
Eg: overwork, overslept,
overdo, over-confident,
overdo, over-confident,
overdeliver…
overdeliver…
Eg: Undersold,
Eg: Undersold,

underdeveloped, under-
underdeveloped, under-
promise…
promise…

Reading
Reading