slide tiếng anh chuyên ngành kinh tế business leader unit 10 case study

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
Chief executive Charles Holden
Marketing manager Todd Foster- Amercan
with MBA
Top salesman Olivier Moyon
Olivier’s results Excellent – 24% of
company sales
Problem with Olivier Difficult to manage

Company European campers
Products Camping and out door equipment
Based in Bordeaux, France
Profits Dramatic rise in last two years

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

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!"
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#$%&
#'
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(
Origin of conict Order from department store chain to be
delivered by end of month
Producon manager Jacques Picard’s
view and reason for this
Couldn’t be produced on me – order from

good customer had priority
Olivier’s reacon Anger, rudeness to Jacques
result Jacques complained to Todd – “ Olivier is
rude and cares only about himself”
)*+,-
.&
)*/&
0,1-

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2,-#
Olivier Moyon Todd Foster
#-)*
0