tài liệu luyện thi part 7 toeic

Refer to the following note.
Dear Jean,
I wanted to write you a note to thank you. I am sorry that you felt disappointed that your work
responsibilities were not what you expected. I have enjoyed having your assistance with my
projects.
Although the tasks we handled were not as varied as you would have liked, just think about what
you
and I have accomplished since September. We organized the annual small business conference,
updated the association's web site, and answered scores of inquiries, many in great detail, from
business owners who needed advice on a range of topics: loans, benefits, licensing, etc.
I feel the year has been very productive for both of us. You've been an congenial and
conscientious
assistant and all of us have the highest regard for your abilities. Please feel free to call upon me
for a
recommendation if you require one for future employment.
Best of luck,
Thomas
Question (1): What can be inferred about Jean?
(A) She asked for a promotion.
(B) She was unhappy in her job.
(C) She started a new business.
(D) She lent money to Thomas.
Question (2): What is NOT cited as part of Jean's work?
(A) Corresponding with clients
(B) Organizing conferences
(C) Maintaining a Web site
(D) Processing business loans
Question (3): What does Thomas say about Jean?
(A) She is an excellent teacher.
(B) She is a skillful writer.
(C) She is a diligent worker.

(D) She is an experienced supervisor.
Question (4): What does Thomas offer to do for Jean?
(A) Reduce her workload
(B) Raise her salary
(C) Recommend her for a job
(D) Increase her hours
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Refer to the following card.
Don't Let Your Subscription to Biz News Weekly Lapse!
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Fill out and return this card today to keep up with the latest news and trends in business!
____ 3-month renewal $26.00 ____ 6-month renewal $45.00
____ 12-month renewal $75.00 (our best value approximately $1.44 an issue!)
(Please print)
Name __________________________________________
Address ________________________________________ Suite/Apt. _________________
City __________ State/Province __________ Zip/post code __________
Choose one:
_____ Payment enclosed. _____ Bill me later.
Would you like to receive FREE offers and promotions from our partner companies via e-mail?
_____ Yes, my e-mail address is ______________. _____ No, thank you.
Biz News Weekly is published once a week. Please allow 4-6 weeks for delivery of first issue.
The savings are based on a 12-month cover price of $104.00. For subscription questions, please
call 476-555-2378 or visit or web site at www.bnw.com/subscriptions.
Question (5): What information must the subscriber provide to receive promotional offers?
(A) An address
(B) A name
(C) A telephone number
(D) An e-mail address

Question (6): What information is included on this card?
(A) The amount of time before delivery begins
(B) The names of partner companies
(C) The cost of a multiple-year subscription
(D) The company's mailing address
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Refer to the following advertisement.
Hotel Bella
Madrid, Spain
Find out what people are saying about us!
"This was our first stay at Hotel Bella and it was definitely worth every cent friendly service
sparkling clean rooms wonderful! Thank you for a great few days!" J.G.
"The service was excellent, everything was in working order and the staff was courteous and
warm. Very, very nice. Don't change anything." R.S.
"Absolutely fabulous! The front desk staff was extremely helpful with directions to points of
interest in the area. The restaurant the dinner menu in particular was simply superb. We have
stayed at numerous hotels, but this has to be the best!" L.G.
"On Day 1, I was pleasantly surprised by the complimentary breakfast. I am going to tell all my
family and
friends to visit your hotel when they travel to Madrid." K.K.
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"Hotel Bella is close to public transportation, the city center, the theaters, the museums an
excellent location for the traveler who wants to do it all." E.M.
Question (7): According to the advertisement, what is provided for free at the hotel?
(A) A theater ticket
(B) Transportation to the city center
(C) A meal
(D) The first night's lodging
Question (8): What is NOT mentioned about the hotel?

(A) Convenient location
(B) Reasonable rates
(C) Friendly staff
(D) Clean rooms
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Refer to the following book review.
A History of Sports from Ancient Times to the Present
By Rebecca Jean Porter
Illustrated, 248 pp.
Oakview Press, Westport, CT $32.95
Rebecca Jean Porter, the author of Olympic Dreams, has attained another perfect score in this
engaging and readable history. A History of Sports from Ancient Times to the Present covers
everything from sporting events in ancient Rome to the origins of teams sports in North America,
and it includes a section on sports played on contemporary university campuses. I highly
recommend the chapter with detailed instructions on how to play games that had previously been
lost over time. Porter's comprehensive introduction and bibliography, as well as the time line of
dates and events, make this a reference work that should be purchased by all public libraries. An
online companion volume will be published next year.
Andrew Huff
Question (9): What does Andrew Huff suggest about the book?
(A) It is a well-written work.
(B) It is not as good as Olympic Dreams.
(C) It does not cover previous centuries in detail.
(D) It is currently available online.
Question (10): What is NOT mentioned as being included in the book?
(A) A thorough opening section
(B) Names of reference sources
(C) A schedule of local sporting events
(D) A listing of historical dates

Question (11): For what group is the book particularly recommended?
(A) University students
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(B) Sports players
(C) Sports centers
(D) Community libraries
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Refer to the following letter.
13870 Nares Road
Bangkok
Thailand 10500
June 30
Dear Ms. Baharn,
I'd like to thank you for the time you spent with me discussing the marketing researcher position
at
Amarin, Ltd. After interviewing with you and touring the facility, I feel strongly that this
company
would be an ideal place for me to work.
I now understand why Amarin, Ltd., is considered the premier publisher of travel and tourism
books in
the region. I am impressed by the fact that it as been listed as one of Thailand's ten most
successful
businesses since it was founded six years ago. The company's reputation for quality is also
reflected in
its outstanding record of employee retention.
I wanted to emphasize the fact that I attended a three-week intensive seminar on MarkTrends, the
foremost marketing research software package. I know the job description mentions the ability to
use
MarkTrends, and I wanted to let you know that I am very comfortable using this software.

Again, thank you for your time and consideration. I hope to hear from you soon concerning your
hiring
decision.
Yours truly,
Anusak Arinchai
Question (12): What kind of business is Amarin, Ltd.?
(A) A marketing firm
(B) A trading company
(C) A research institute
(D) A publishing company
Question (13): What is stated in the letter about Amarin, Ltd.?
(A) It plans to expand its operations to other countries.
(B) It will be hiring several marketing researchers.
4
(C) It has been successful because of its marketing strategies.
(D) It was started six years ago.
Question (14): What did the writer want to emphasize about his background?
(A) His degree in marketing
(B) His familiarity with a software program
(C) His presentations at professional seminars
(D) His overseas travel experience
Question (15): What does the letter indicate is a sign that Amarin, Ltd., is doing very well?
(A) Its use of up-to-date computer technology
(B) Its international reputation
(C) Its high ranking on a list of successful businesses
(D) Its large number of employees
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Refer to the following minutes of a meeting.
Meeting of the Milton Public Library Trustees

December 4
Present: Les Elder (chairperson), Nancy Johnson (treasurer), Jennifer Palmatier (secretary), Justin
Mayrand (technical consultant), Megan Sprague (librarian)
Absent: Mary Erwin (trustee), Max Johnson (trustee)
Mr. Elder began the meeting at 6:00 p.m.
Treasurer's Report/Budget Review The library has $4,300.00 remaining in this year's budget. This
includes a donation of $2,300.00 made by robert Erwin, former trustee and president of the
National Library Organization, and must be spent by December 31.
Ms. Johnson suggested that the trustees spend the $2,300.00 as follows: $900.00 will be allocated
for books; $400.00 for supplies; and $1,000.00 for building repairs. All members present agreed.
Building Repairs and Improvements Mr. Elder expressed concern about the recent electricity
bills, which were quite high. The issue will be discussed at the January 14 meeting after the year's
budget has been reviewed.
Miscellaneous Business Ms. Sprague noted that the library building should be kept locked when
it is not officially open to the public, even if staff or cleaning crews are present inside the
building.
Mr. Elder ended the meeting at 7:00 p.m.
The next meeting will be on Thursday, December 18, at 5:00 p.m. in the Milton Public Library.
Question (16): What institution is being discussed?
(A) A school
(B) A library
(C) A housing complex
(D) A bookstore
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Question (17): Who contributed money to this institution?
(A) Nancy Johnson
(B) Max Johnson
(C) Robert Erwin
(D) Les Elder
Question (18): According to the minutes, what remark did Ms. Sprague make?

(A) The cost of electricity is very high.
(B) The December meeting should be rescheduled.
(C) The doors of the library should be locked during non-business hours.
(D) The performance of the cleaning crew is poor.
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Refer to the following page from a brochure.
Classique Lighting floor lamps and ceiling light fixtures are an easy way to update any room. We
offer lighting to fit every need and budget.
HERE IS A LIST OF OUR BEST-SELLING MODELS
Calypso
Very affordable, available in a wide variety of colors and patterns, Calypso is our most
economical and versatile ceiling light. Works equally well in offices, retail stores, and home
environments. Nor recommended for rooms exposed to moisture.
Trend
Create a modern look that will enhance any office setting. This competitively priced metal light is
excellent for conference rooms, office cubicles, or any business where bright lighting is
important. Only available in black, gray, or off-white. Can be directly mounted to the ceiling by
professionals or any skilled home owner.
Mystic
This floor lamp is suitable in both homes and offices. It creates a warm atmosphere with its soft
light.
Moderately priced and available in several colors.
We recommend that you use energy-efficient lighting. In addition to being inexpensive, energy-
efficient lighting has several advantages over standard lighting:
* Uses 2/3 less energy
* Generates 70 % less hear
* Lasts up to ten times longer
Question (19): Which model is best if cost is a concern?
(A) Calypso

(B) Mystic
(C) Baroque
(D) Trend
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Question (20): What is suggested about changing the lighting in a home or office?
(A) It will increase the resale value of the home or office.
(B) It is an easy way to modernize a room.
(C) It is usually expensive.
(D) It should be done only after consulting a designer.
Question (21): Why are the lighting models mentioned in the brochure?
(A) Their prices have been reduced.
(B) They are the most popular models.
(C) They are sold in most stores.
(D) They will soon be discontinued.
Question (22): According to the brochure, what is NOT true of energy-efficient lights?
(A) They use less energy than regular lights do.
(B) They generate less heat than other types of lights do.
(C) They last longer than standard lights.
(D) They are more expensive than standard lights.
Question (23): What is true of Mystic lights?
(A) They come in many sizes.
(B) They can be exposed to moisture.
(C) They are floor lamps.
(D) They need to be professionally installed.
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Refer to the following article and letter.
Sustainability Magazine
Volume 10, No. 6
June 2009

Manufacturers Going Green
By Leo Durham
An increasing number of manufacturing companies around the country are going green, which
they
hope will put more green into their cash registers.
The Manufacturers Extension Partnership (MEP) works with a variety of state and regional
industry
associations and economic development groups to teach companies "lean" manufacturing
techniques.
This not-for-profit organization, administered by the Department of Commerce, demonstrates
how to
reduce waste, or "fat," in the manufacturing process. This includes things such as cutting energy
use,
incorporating more efficient production techniques, and finding cheaper methods of packaging
and
shipping goods.
7
The result is better not only for the environment, but also for company profits. Last year, MEP
helped more than 1,000 firms save about $1.4 billion and increase their sales by $10.5 billion.
These actions
led to the creation of nearly 57,000 new jobs.
"It was tremendous for us," said Mark McCartney, general manager of the Clear Water bottled
water
company. "MEP showed us how to cut our energy production in half, which led to a 3-percent
increase
in sales, and a 100-percent increase in production capacity."
McCartney has been quick to spread the wealth. Last year, a bottle of Clear Water retailed for
$1.50.
Now, MEP training has enabled the company to slash the price to $1.20.
Your turn

Dear editor:
I enjoyed the article on MEP in the June issue of Sustainability Magazine. When manufacturers
pass
savings onto customers, everybody wins.
Overall, the writer did a fine job. However, there is one mistake in the article I would like to
point out.
After our company finished training with MEP, sales jumped 30 percent, and our production
capacity
increased by 10 percent.
I would encourage every manufacturer to consider partnering with MEP. There's always some fat
that
can be trimmed from the production process.
William Lyons
CEO, Clear Water Bottling
Question (24): What is the main purpose of MEP?
(A) To create new jobs in the manufacturing sector
(B) To teach manufacturers how to reduce waste
(C) To help manufacturers increase their profits
(D) To lower the retail prices of consumer goods
Question (25): In the article, the word "green" in paragraph 1, line 2, is closest in meaning to
(A) sales
(B) coins
(C) paper
(D) money
Question (26): Who is Mark McCartney?
(A) Author of the article
(B) Clear Water general manager
(C) Clear Water CEO
(D) President of the MEP
Question (27): What is NOT true?

(A) Clear Water's sales rose by 3 percent
8
(B) Clear Water's production capacity increased 10 percent
(C) Clear Water halved its energy production
(D) Clear Water dropped its retail prices
Question (28): According to the article, how much money did MEP help firms save last year?
(A) $1.4 billion
(B) $57,000
(C) $1,000,000
(D) $10.5 billion
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Refer to the following invoice and email reply.
Invoice #0907282
Date: Sept. 15, 2009
From: Stanley Supplies
808 Merchant St. Worcester, NE
To: Office Corral
912 Ocean Blvd. Costa Verdes, CA
Item No. Unit cost Comments Total
Cases, white photocopier paper 6 $100 10% discount $600
Color ink cartridges 50 $15 50 more on back-order $750
Black ink cartridges 75 $10 $750
Crates, computer chairs 5 $500 Back ordered from Aug. $2,500
Boxes, ballpoint pens 100 $5 50 medium,50 fine point $500
Boxes, promotional brochures 10 $0 Referral bonus $0
Sub-total: 246 $620 $5,100
Shipping: $500
Total: $6,600
To:

From:
Subject: Invoice no. 0907282
Hi Marc,
We received our Sept. order yesterday. Thank you for your usual prompt shipment. We
appreciate the
fast turn-around.
Unfortunately, I noticed a couple of discrepancies between the freight and the invoice. First, the
discount for the white photocopier paper does not seem to be factored into the total. We have
been buying this paper from you at $100 a case, so shouldn't six cases with a 10-percent discount
come to
$540?
Second, according to my records we had 10 crates of computer chairs on back order. Are more
coming?
If so, what's the soonest you expect they could arrive? Also, could you please give me an idea
when
9
more color ink cartridges will be available? Our inventory is low, and we are planning to have a
special
sale for Halloween.
Could you please get back to me ASAP? I need to clarify these questions before I place our
October
order. If you prefer to call, it's best to reach me today on my direct line: 556-424-8737.
Thanks again Marc,
Ida Velasquiz
Comptroller, Office Corral
Question (29): What is the main function of the invoice?
(A) To confirm delivery
(B) To order supplies
(C) To rectify mistakes
(D) To request money

Question (30): What can be inferred about Stanley Supplies and Office Corral?
(A) They do business frequently.
(B) They are both new companies.
(C) They have a poor relationship.
(D) They are in different countries.
Question (31): In the e-mail, the word "discrepancies" in paragraph 2, line 1, is closest in
meaning to
(A) figures
(B) calculations
(C) errors
(D) differences
Question (32): How many additional crates of computer chairs is Ms. Velasquiz expecting?
(A) 6
(B) 50
(C) 10
(D) 5
Question (33): According to the invoice, why did Office Corral receive free promotional
brochures?
(A) For being such a steady client
(B) For placing such a large order
(C) For back-ordering ink cartridges
(D) For referring a new customer
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Refer to the following invitation and letter.
You're invited
Howard and Jennifer Jacobson request the honor of your presence on Aug. 10th to celebrate the
joining of their son, Jeffrey Parker Jacobson, and his fiancee, Marilyn Strummers, in holy
10
matrimony. The ceremony will take place at 11 a.m. in Riverside Park, 11220 River Dr. NW,

followed by a luncheon reception at the adjacent Green Mansion, then a procession to the airport
to see the couple off to their honeymoon in Bermuda.
Gifts are appreciated but not necessary; the fellowship of family and friends at this special time is
blessing enough. We hope and pray that you will be able to join us for this momentous occasion.
Please RSVP by July 15th via letter or email to:
Gloria Stroust
Superior Catering
120 Union Ave.

July 11th, 2009
Dear Ms. Stroust,
I am writing in regard to the invitation sent by Howard and Jennifer Jacobson. Please forgive my
relatively late reply, as I was out of town and did not have a chance to read the invitation until
last
week.
I am thrilled that my friend and former college roommate, Marilyn Strummers, is finally tying the
knot.
I am disappointed, however, that I will not be able to attend her milestone event. I had a vacation
to
China scheduled for several weeks prior to hearing Marilyn's exciting news, and subsequent
efforts to
rearrange my travel plans have proved unsuccessful. Ironically, my flight departs at exactly the
same
time as the ceremony. I'll miss Jeff and Marilyn at the airport by only a few hours!
It is with great regret that I must decline this gracious invitation, though I will contact Marilyn
and
congratulate her personally before I leave. Also, I would like to leave a gift for the newlyweds.
Would it
be appropriate to send a present to you?
Please let me know.

Sincerely,
Patty Pakola
4334 Stone Drive
555-762-0091
Question (34): In the invitation, the letters "RSVP" in paragraph 4, line 1, are closest in meaning
to
(A) respond
(B) rejoice
(C) renounce
(D) receive
Question (35): Why is the invitation mainly being sent?
(A) To announce a wedding
(B) To solicit lots of presents
(C) To raise money for charity
(D) To celebrate a birthday
11
Question (36): Who is Howard Jacobson?
(A) The minister
(B) The groom
(C) Father of the bride
(D) Father of the groom
Question (37): What time does Patty Pakola's flight leave for China?
(A) Noon
(B) 10 o'clock
(C) 2 o'clock
(D) 11 o'clock
Question (38): What can be inferred about Gloria Stroust?
(A) She is good friends with Patty Pakola.
(B) She will take photographs at the wedding.
(C) She will serve food at the lunch and reception.

(D) She used to live with Marilyn Strummers.
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Refer to the following schedule and notice.
City Pool - Summer swim schedule
12
For more information about any of these programs, call the pool office at 506-807-7667.
13
For the latest updates, including schedule changes and special events, call our 24-hour automated
information line at 506-363-8123.
NOTICE
Due to a maintenance problem, City Pool will be closed on Monday and Tuesday next week. The
Aqua Jog, Master's Workout, Hydrofit, and Water Exercise classes on those days have been
cancelled, and instructors will notify participants when the classes will be rescheduled. We are
sorry for the inconvenience, and thank you for your patience.
Also, please note that there will be no public swims on the afternoons of July 14th through 18th,
because the pool will be hosting the annual All-City Swimming and Diving Meet. Tickets for the
meet are $5 for adults and $2.50 for children 12 and under, and can be purchased at the pool
office or online at www.citypool.com/allcity.
Thank you for using City Pool. For up-to-the-minute schedule information, call our info hotline
at 506-363-8123.
Question (39): What is the main purpose of the notice?
(A) To promote a swimming-diving meet
(B) To announce schedule changes
(C) To publicize the information hotline
(D) To apologize for maintenance work
Question (40): How many Water Exercise classes will be affected by the pool closure?
(A) Two
(B) Three
(C) One

(D) Four
Question (41): What is NOT true?
(A) There will be a public swim from 6:30-7:30 p.m. Wednesday, July 16th.
(B) Adult and senior swims are offered twice on Mondays throughout the summer.
(C) There will be a Water Fun class from 1:30-2:30 p.m. on Thursday of next week.
(D) Family swims are scheduled in the summer on Sundays and Thursdays.
Question (42): In the schedule, the word "aqua" in line 4 is closest in meaning to
(A) oxygen
(B) strenuous
(C) adolescent
(D) water
Question (43): According to the schedule, how would someone find out more about the Masters
Workout?
(A) By visiting the pool website
(B) By calling the pool office
(C) By writing for a special notice
(D) By calling the information hot line
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1301 Avon Street
London,
14
Ontario
N2P 1P9
Dear Sir or Madam,
My name is Carl Roe (membership # 4-23387 - 224), and I am writing to you in order to renew
my membership in the CDC (Canada Driver’s Club) and enact a change in my membership
status. First, you will find a check for the sum of $ 140.99. This amount is to cover my yearly
membership of $99, as well as the subscription cost for two years of Driving World magazine,
which was advertised in a flyer enclosed with my renewed letter. Second, I wish to add my new

wife, Sandra Roe, to my membership policy. I understand that there may be additional charges
for a two-person policy, so I would appreciate it if you would send me a bill for the balance I
owe.
Sincerely,
Carl G. Roe

Canada Drivers’ Club
Membership Card
Cardholder: Carl G. Roe Membership # 4-23387 - 224
Membership type: Individual + Spouse
MEMBER SINCE: 1998
Vehicles in household: 3
DUES BILLED ANNUALLY
Membership Benefits: 24- Hour Emergency Road Service
In Ontario [299] 555-2323
Question (44): Why did Mr. Roe send this letter?
(A) To make a complaint
(B) To announce his marriage
(C) To cancel a subscription
(D) To renew a membership
Question (45): Which of the following is NOT true about Mr. Roe?
(A) He enjoys reading magazines.
(B) He married recently.
(C) He has been a member since 1989
(D) He has three cars.
Question (46): How much does a two-year subscription to Driving World magazine cost?
(A) $140.99
(B) $41.99
(C) $99
(D) $40.99

Question (47): What is clearly true of this membership card?
(A) It is paid for once a year.
(B) It is for use in winter only.
(C) It is to be kept in the car at all times.
15
(D) It has been used for emergency road service.
Question (48): How many people are listed as covered under this membership?
(A) Two
(B) One
(C) Three
(D) Four
2
Refer to the following advertisement.
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Question (1): When is fluency guaranteed?
(A) After one lesson
(B) Within two weeks
(C) Within seven weeks
(D) In one month
Question (2): What happens if customers are not satisfied?
(A) Their money will be refunded.
(B) They receive a discount.
(C) They will get a free lesson.
(D) They can call the police.
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Refer to the following memo.
Memorandum
To: Store managers
From: Corporate headquarters
Re: Bonus pay
The Cost Less board of directors has voted to implement a new method of calculating annual
year-end
bonuses, beginning at the start of the next fiscal year. Since its inception, Cost Less has rewarded
managers of stores that improved their sales revenue and limited the amount of employee
overtime.
These conditions will still apply, but the board has decided to factor in a third condition: the
amount of loss prevented by store security. As you know, in the past year shoplifting and
employee embezzlement cost our company more than $3 million. To help reverse this trend, we
would like managers to be more diligent in hiring and supervising security personnel, and to be
more alert in watching for possible theft.
To help encourage this philosophy, the board has voted to pay a 10-percent bonus to managers

whose
stores hold inventory loss to less than 2 percent of total revenues for the year. The board has also
directed that each Cost Less store be given extra financial resources to help train and motivate
employees to be alert for shoplifting and other types of in-store theft. Remind your employees
that when merchandise is stolen or money embezzled, it hurts everyone in the company.
Additional details will be forthcoming in the next two months.
Thank you for your attention to this matter.
Question (3): What is the main purpose of this memo?
(A) To declare bonuses
(B) To raise money
(C) To prevent shoplifting
(D) To announce a change
Question (4): What is a factor in determining year-end bonuses?
(A) The number of employees
(B) The company's stock price
(C) Number of security officers
(D) Total sales revenue
Question (5): How can managers earn a 10-percent bonus?
(A) By encouraging employee overtime
(B) By limiting loss of inventory
(C) By installing special video cameras
(D) By improving store sales
17
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Refer to the following note.
Dear Jake,
I just wanted to write you a note to tell you how much I've appreciated everything you've done
for me. You
were willing to take a chance on me when others wouldn't, due to my inexperience. Not only that,

but you
stuck by me as I learned and made mistakes.
I'm happy that you've found a new position with greater responsibilities. You deserve it. But I'm
sad to see
you go. You were more than a boss to me; you were a mentor and a friend. I will always value
your advice, and will remember the lessons you have taught me. I remember the first time I
missed deadline, and help up the whole paper. I was scared you would fire me. Instead you were
supportive and understanding.
I hope we can stay in touch, professionally and personally. I have the highest respect for your
talent and
leadership skills. You have the ambition and acumen to be wildly successful. I hope you and
Denise will find personal satisfaction in Albany as well. I hear it's a nice city. If there's ever
anything I can do for you, please don't hesitate to ask.
All my best,
Tanya
Question (6): What can be inferred about Tanya?
(A) She does not know Jake well.
(B) She is a receptionist.
(C) She is not happy in her job.
(D) She was hired by Jake.
Question (7): Why does Tanya mention missing a deadline?
(A) To highlight her competence
(B) To commemorate Jake's response
(C) To remind Jake of his mistake
(D) To elaborate on an opinion
Question (8): What does Tanya say about Jake?
(A) He is a talented leader.
(B) He is a competent teacher.
(C) He is a supportive husband.
(D) He is an egotistical editor.

Question (9): What is Jake going to do?
(A) Take a vacation
(B) Change jobs
18
(C) Retire
(D) Get married
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Refer to the following card.
Question (10): What will happen to subscribers who give their e-mail addresses?
(A) They will be billed later.
(B) They will get the best discounts.
(C) They will get two free issues.
(D) They will receive free promotional offers.
Question (11): What information is NOT included on this card?
(A) The amount of time before delivery begins
(B) The cost of a one-year subscription
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(C) The company's mailing address
(D) The company's telephone number
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
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Refer to the following advertisement.
AUSTRALIAN PULP AND PAPER WEEK
The 10th annual pulp and paper week is taking place next month from March 5-10th at the
Sydney Seas Inn.
This is an excellent networking opportunity for executives in the pulp and paper industry.
Participants from
around the world are invited to join in the fair and learn more about the direction of Oceania's
pulp mills and the future of the paper industry as a whole. This year a special session on recycling

will be held in addition to the regular paper and packaging sessions. The Pulp and Paper Brunch
is always the most popular event of the fair. This year, keynote speakers at Friday's luncheon
(1:00 P.M.) include Martha Evans, chairperson from the National P&P Committee; and John
Lopez, former President of the Sydney Paper Factory.
Online registration available now. Click here.
For information about accommodations at the Sydney Seas Inn or other local hotels, call 1-800-
345-9900. Members of the community are invited to come out to free events including the family
picnic (Saturday afternoon) and the children's paper festival (Sunday-all day).
For a complete schedule of events visit www.auspaperweek.org. We have room for a few more
sponsors for this year's event. Please contact Amy Witherspoon, ()
for more details.
Question (12): What is being advertised?
(A) A yearly fair
(B) A new newspaper
(C) A charity brunch
(D) A stationary store
Question (13): Which is NOT provided in the ad?
(A) The website address for the Sydney Seas Inn
(B) A contact number for alternate accommodations
(C) The names and titles of the main speakers
(D) A partial schedule of this year's events
Question (14): Who is most likely to participate in this event?
(A) Owners of pulp and paper mills
(B) Environmentalists from Ocenia
(C) Adventure-seeking teens
(D) Young children from Sydney
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Refer to the following book review.
20

Early today I completed Empires of the Middle East: A History of Babylonia from the Bronze
Age to the Present by Thurman Boyles. This is going to be a very brief review, but suffice it to
say the book was erudite, insightful and an excellent revision of the tropes and stereo-types
pervasive in Middle Eastern studies to this day. In the last several years I have become intimately
familiar with literally thousands of sources, both primary and secondary on the region. If you
have a decent foundation on the relevant literature of the period 400 BC to roughly the late 18th
century AD and are interested in the area I cannot recommend this book enough.
However, if you don't, this is not a good introductory work. It is dense. The arguments can
sometimes seem abstruse and arcane. And the narrative is so wide in scope that one should really
have taken an introductory course in the region just to keep up. There still is no standard one
volume history of what is commonly called, "The Middle East." This is unfortunate. Boyles' book
helps fill that role for specialists, but one is still, sadly lacking for the rest of us. Paul Robert
Kingston.
Question (15): What does Paul Robert Kingston suggest about the book?
(A) It is a well-written work.
(B) It is an easy book to read.
(C) It is a good introduction to the topic.
(D) It is a concise history of the Middle East.
Question (16): For whom is the book recommended?
(A) People who love mysteries
(B) General audiences
(C) University students
(D) Those with a keen interest
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Refer to the following letter.
Dear City Credit Union member, Your Credit Union has had a very busy year so far in 2010. We
have
experienced solid new member growth and continue to actively lend to our members. Helping
members become homeowners, providing low rate credit cards, lending funds for new or used

vehicles, and making home equity loans continue to be areas of focus for City Credit Union.
While these efforts will continue, we also realize that many of our members have experienced
tough economic times, and may be struggling to meet their current financial obligations. In recent
weeks, we have received many letters and phone calls from members telling us about their
financial situations and unique challenges. Due to the current economic climate, we have heard
from members across a wide array of industries and professions; teachers, construction workers,
and automotive sales to name a few, who have either lost their jobs, think they may lose their
jobs, or had their household income significantly decreased. If you have not been impacted,
chances are that you have a family member, friend or neighbor who has experienced financial
difficulties as a result of the economy. If you are having difficulties in making any of your loan
payments, whether it's your mortgage, auto, boat or RV, credit card or equity loan, we want to
assure you that we are here to help you with our Member Assistance Team. This team was
assembled exclusively to help members through stressful financial situations. We can help you by
offering realistic solutions and may also be able to offer advice for working with other financial
institutions-even if CCU is not your primary mortgage holder.
21
If you're experiencing difficulty in meeting your financial obligations, or worried about your
future ability to do so, we encourage you to contact us as soon as possible and we will do our best
to help you through these challenging times.
City Credit Union Member Assistance Team 216-555-8957 or 800-555-2823 extension 5987

Remember, we have your best interests in mind. If we can assist you, please contact us today.
Sincerely,
Joel Blumenthal
Executive Vice President
Question (17): What is stated in the letter about City Credit Union?
(A) It has been losing money.
(B) It is lending money to its members.
(C) Membership has increased by 50 percent.
(D) Business has been slow this year.

Question (18): Why have members been writing to City Credit Union recently?
(A) They are applying for jobs.
(B) They are defaulting on loans.
(C) They are expressing thanks.
(D) They are having financial trouble.
Question (19): What does the Member Assistance Team help with?
(A) Loan payments
(B) Financial reports
(C) Bankruptcy
(D) Stocks and bonds
Question (20): What does the writer encourage readers to do?
(A) Apply for a loan
(B) Join the team
(C) Contact CCU soon
(D) Save more money
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Refer to the following minutes of a meeting.
Community Care Meeting
Nov. 2nd, 2010, 7 p.m.
1. Hopeshare presentation Two representatives from Hopeshare, Leslie Graves and Rebecca
Steinman, gave a presentation about their organization. Like us, they give financial aid to low-
income people and help them budget their money. But they also provide a food bank, shelter,
transitional housing, transportation program, adult education, and an employment program. Their
annual operating budget is about $10 million. Leslie said that Hopeshare wants to form a stronger
partnership with Community Care, and explore ways we can share resources and avoid
overlapping services. She recommended that we meet together at least twice a year.
2. Treasurer's report Treasurer Jacob Hall passed out current budget figures showing our up-to-
date income and expenses. He said that we have $851.52 total liabilities & capital. Our total
revenues for Oct. were $1,690.97.

22
3. Promotional plans Robin Sayers proposed that we produce a DVD promoting our services,
which could be shown to churches and other potential donors. Gina Mauer said that it would also
be good to make a brochure that could be handed to clients and distributed throughout the
community. We agreed that everyone should pitch in to help write, take photos, and help with
graphics and design. We set a deadline of Dec. 4th to have preliminary plans in place. Mary
Burley agreed to be in charge of the project and to keep everyone on track.
4. Problems and concerns Community Care director Bill Lyons discussed the need to improve
coordination between team members. He said he is working on upgrading our website so
everyone can have instant access to information about clients we help and resources available to
them.
5. Next meeting We agreed to meet again at 7 p.m. Dec. 4th at Bill's house, 1134 Midvale Ave.
N.
The meeting was adjourned at 9 p.m.
Question (21): What does Community Care do?
(A) It produces promotional materials
(B) It helps low-income people
(C) It designs company websites
(D) It provides emergency shelter
Question (22): Why does Robin Sayers mention making a DVD?
(A) To sell and raise money
(B) To promote Community Care
(C) To give a present to Hopeshare
(D) To show to Community Care clients
Question (23): According to the minutes, what is Bill Lyons working on?
(A) Planning a fund-raising dinner
(B) Improving the Community Care website
(C) Writing and editing a promotional brochure
(D) Forming a partnership with Hopeshare
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Refer to the following page from a brochure.
The Advantage Edge
Advantage Tutoring creates independent readers, spellers, writers and thinkers by giving them the
multi-sensory tools necessary to "learn how to learn."
Our one-on-one, hourly sessions stimulate three skills vital for language processing:
Phonemic awareness - the ability to identify and order sounds within words. Symptoms of weak
phonemic awareness include errors in reading ("steam" for stream), spelling ("gril" for girl) and
pronunciation ("death" for deaf, "pacific" for specific).
Concept imagery - the ability to see the "big picture" when reading and listening. Persons with
weak concept imagery have difficulty with reading comprehension, critical thinking and
following directions.
Symbol imagery - the ability to visualize letters within words. Weaknesses here can result in
trouble with spelling, word recognition, contextual fluency and mathematics.
OUR PROGRAMS
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Lindamood Interactive Phoneme Sequencing (LiPS). This sequential, multi-sensory program
teaches students to identify separate sound segments within words. There is particular emphasis
on the vowel segments and mouth movements to help with reading and spelling.
Visualizing and Verbalizing This unique method teaches students to broaden the visual imagery
of their
language. By incorporating these visualization strategies, the student expands the richness and
detail of oral and written language, as well as the ability to comprehend what they've read.
"Seeing Stars" Symbol Imagery This program teaches students to form visual images of
individual phonemes (t-o) through multisyllable words (t-o-m-o-r-r-o-w), enhancing development
of spelling, reading and sight word vocabulary.
"On Cloud Nine" Mathematics This hands-on program hones competency in addition,
subtraction,
multiplication and division. Students touch, feel, write and visualize concepts as they move from
concrete to abstract math realities.

For more information, contact us at www.advantagetutoring.com
Question (24): What is the brochure advertising?
(A) A tutoring service
(B) A doctor's office
(C) A primary school
(D) A summer camp
Question (25): How long do sessions last?
(A) One-and-a-half hours
(B) 45 minutes
(C) One hour
(D) Half an hour
Question (26): According to the brochure, which skill is associated with pronunciation?
(A) Concept imagery
(B) Symbol imagery
(C) Phonemic awareness
(D) Phonological reasoning
Question (27): Which program improves comprehension?
(A) Seeing Stars
(B) LiPS
(C) On Cloud Nine
(D) Visualizing and Verbalizing
Question (28): What information is NOT included in the brochure?
(A) A list of programs
(B) Program prices
(C) The aims of teaching
(D) An e-mail address
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Refer to the following article and letter.
24

Biz Weekly
July 15th, 2011
Diabetics Need Exercise
By Pat Warbrouck
For Chris Carter, exercising is as simple as a lunchtime walk. Carter, a software developer,
knows it's vital to find ways to do so during work days that require sitting for long stretches of
time. His life literally depends on it. "Exercise is like the one trump card I have," Carter said. "I
realize that I have a lot of control over my condition."
His condition, Type 1 diabetes, robs his body of the ability to produce insulin a hormone
needed to convert glucose (blood sugar), starches and other food into the necessary energy for
daily life. This puts him at risk for a host of serious complications that includes heart disease,
blindness, and nerve and kidney damage.
Though Type 1 diabetes cannot be prevented, it can be controlled through a regimen of
monitoring, diet and exercise. Carter keeps careful track of his glucose level, takes daily insulin
shots, and keeps juice and energy bars close at hand.
Most importantly, he said, he takes care to get enough exercise. Carter will stroll outside during
lunch
breaks, or hike up and down the stairs of the company parking garage.
It's a good example of the types of activity busy diabetics should be doing, said Dr. Arnold
Asher, director of the Diabetes Health Center at Michigan Health and Science University
(MHSU).
Physical activity helps control blood sugar in three ways, according to Dr. Asher.
First, it burns glucose, ensuring energy is delivered to the body and that glucose does not build up
in the blood. Second, it increases bodily sensitivity to insulin. As fitness increases, the body
needs less insulin to move glucose into cells.
Finally, exercise helps reduce weight. For overweight patients, losing about 7 percent of body fat
will lower blood sugar.
* * * *
Sound off
Editor: Thank you for running the article on Chris Carter in last week's issue. As a diabetic

myself, it renewed my determination to make sure I get up from my desk and exercise a few
minutes every day.
I also hope your story will open the eyes of supervisors, and remind them of the importance of
exercise not only for employees who have diabetes, but also everyone else in their office.
When you're sitting at a computer all day, it's sometimes hard to tear yourself away from the
screen and move around.
I would love to see more companies encouraging employee exercise by giving them free gym
classes, taking group stretching or walking breaks, and subsidizing those who walk or bike to
work.
Robert Fuda
Ann Arbor, Michigan
Question (29): What is true of Type 1 diabetes?
(A) It can be prevented.
(B) It inhibits insulin production.
(C) It is usually fatal.
(D) It affects mostly fat people.
Question (30): In the article, the word "regimen" in paragraph 6, line 2, is closest in meaning to
(A) condition
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