Cấu trúc của bộ máy quản lý doanh nghiệp, liên hệ thực tiễn

Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
PhÇn më ®Çu

 !"#$%&'
()*+,-#.*/&
0'12%3%,)!
3%,(4'(5*-677)
3%8#
.1%3%,)6,%*'
!'/(%3%, !)
9#1%:;%!')
((/%<0#.9%3%, 
0(/%<!)6,%*'9)/
=(:%*%%09%0%3%,)!
3%,(4'(%0>,?3%#
.9@,@!>ABCD)
E@%9#F,@?;%G&(
("G3%,(49,@%3%,!)6,%*
'#
.G3%,(4'@/*
>63%,(4'!9
%3%,)#H9%
+%)0(1*2%3%,!3%,(4:
>(3%,(4'(*67*
3%80'#
I3%,(4'9'%(J
KI>*%#
KI=#
KI>3%,(4#
.*L3%,(4'(=
677)CM,G,96G;7%

NO8#
Trang
P
Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
Q6;R83%,(4%;3%,(4
6%8<;7%)G<)F=.)
ST,(KT.>)U(G8G<%;
!1(J"Hoàn thiện bộ máy quản lý tại Công ty Tạp phẩm và Bảo
hộ lao động".
H1(%C);G<%;
!U=M66969*/+=
4<EU9%*+!>5#
V2>+=='BJ.6"
%W.8I%=XF=.)S,(
XYU,G<%;#
Hà Nội, ngày tháng năm 2001
Sinh viên thực hiện
Vũ Quang Minh
Trang
Z
Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
Chơng I
Lý luận cơ bản về bộ máy quản lý doanh nghiệp
I. Bộ máy quản lý và cơ cấu tổ chức của doanh nghiệp.
1. Bộ máy quản lý doanh nghiệp.
1.1. Khái niệm bộ máy quản lý doanh nghiệp.
a. Bộ máy quản lý doanh nghiệp là gì?
. 3%,(4(6G(;:9-7?!
!3%,(4(;03%,(4L)/:;%3%,(4
%-!=#

.'*6G3%,(4(677)@1J
K.?*=!'(*')7)#
K.G*!3%,(4'(3%,(4
1*7)#
K[='(%=(%=-###
\<(;:(;0/3%,(4L)/:;%
!3%,(4'=O',<+,
=0/3%,(42]3%,(4G
3%,(4+=+0/#.%;,
,??:;%%!'1<
,903%&^%91
3%,(4'#
T3%,(4'(</<2
3%)*/2=G7_3%,
(4#
b. Tính chất của bộ máy quản lý doanh nghiệp.
T3%,(4'9?*6%J
K.?')J
$0]''?*;
'("G':?:;%3%=)K
###93%,(4]'(95%*
Trang
`
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
1<3%,(4'=D*08
'X*'):%?*!]'
#
K.?2LJ
aE,*b))
(/13%,(4'99)2L)

#.%;%1<3%,(4'
3%1!'1*3%,(4'
(%==Oc/5-!'=#
K.?0#
.3%,(4'9<2#[]
<2,7_3%,(4*1<1
*<3%,(4#F<2=)
;X9](;&^
%)O#
c. Vai trß cña bé m¸y qu¶n lý doanh nghiÖp.
.0('*L3%,(4
9C(!3%,(4G?0/
!'L)/:;%!' 
#\1<C!3%,(4'(673%8:
(J
T3%,(4'G7_3%,(4'
D7_3%,(4EU3%1(J)-
7%7_3%,(42U("G
3%,(4J.?2(G6,%*[U;7%
###
.60'13%,(4'9C
3%6GD)&'!'9/
(>3%+% %8)!'0
/)5<(9
_6%*(!'#
Trang
d
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
1.2. CÊu tróc cña bé m¸y qu¶n lý doanh nghiÖp.
T3%,(4'D%0>,(JF>*%-

73%,(4>)!9J
F>*%-7<2C7
_903%&^%#[]C</%;
=953%)*LG
7_3%,(4#
KF3%,(4J(53%%
3%3%,(4!1#
KF>)!Ja%;e(!
3%,(40(;>,,,6G0/)!
<L)/:;%%#
1.3. Hoµn thiÖn bé m¸y qu¶n lý doanh nghiÖp.
a. TÝnh tÊt yÕu cña viÖc hoµn thiÖn bé m¸y qu¶n lý doanh nghiÖp.
 1@+;*L?*>,
!3%,(4'(?2L#.9*L
%E3%1D)!'1
3%,(4'(%=(%=+,-1
(4'6%J
KH'c('6,%*('
'%+%4f'>)g%)=
'*#
[='%0(%<?
_='3%00!)-
!)_%*###
F%0%=(%=(%=_
3%4)?#\1<)e
)&')!'A,-U)
(/-#[3%,(4/)(<G
)(/1<9,-
c/11#
Trang

h
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
K$%'-'A-
!=)>U')0)6,
%*'!'1<+,-
3%,(4<':>/0U')L'
)/:;%6>'G#
KF18i%<)
9)'2%=;CM3%,(4
,ee1<+,3%,(4#
KR3%=!'-*%'B3%,
(4-c/#
K$0'\',@;%G
!><%3%(;%*2 ()%
&&(3%,(4#.2'G>)
<%8O;%)%/9;%03%,(4
'=+,3%20!)
%*%3%,'###'< );A
3%,(4'E_'<%
6)U>)+)
1b)3%0###1>AAAM
9c/%8=G8<#.9())
>)'\+
3%,(4!1#
1%3%,(4'(*
%3%08@8)&(
0'\#
b. Néi dung hoµn thiÖn bé m¸y qu¶n lý.
$2%3%,)!3%,(4'
+,3%,(4!1U>,8j

9%(G,,0(0%()%3%,
3%16,%*'!'#
'%3%,(4DJ
Trang
k
Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
KI>*%-77(2
7_:3%)!]C6>*%
@;0%,8j#
KI=JTD%':
6l':'%,=
#
KI>)!J.7(
%;e)!6G0/5<
C2LG7_3%,(4#
c. Quá trình hoàn thiện bộ máy quản lý doanh nghiệp.
$3%,(4'+2?
9U) 7/;%2c
0%#
$2?(+(/2?%0>,!9(J
Km2?>*%-7#
Km2?=#
Km2?>)!#
.52?;X<E5%%1
%;295L#
2. Cơ cấu tổ chức.
2.1. Khái niệm cơ cấu tổ chức.
F>*%-7(-/<f>2g%
903%:%(B%/%;=95
3%)*/0?U5*52%%

L,,G7_3%,(4:::?%
!'#
.*L,*!D)>*%-7('G2
3%)3%,(4#\1<>*%-7&,
>*%!]'&
?G'#
Trang
n
Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
.>*%-7'*9*3%,(4?':*
F=*>*7_###F*3%,(4,6G2
7_3%,(4U%'8fG%g6G<%
3%,(4#.>*%*<C7_
C-7C?C[UC;7%
C6,%*###<C6G27
_3%,(4U%%6G%;=2=
(3%,(4#
2.2. Các loại hình cơ cấu tổ chức doanh nghiệp.
.;G]-7D)9>*%-7%
;%o&!]-79()1>*%-
7%#$2()>*%-7'G;3%
6%J
Km2()>*%-7U><0#
Km2()>*%-7;3%(/#
$0-7('12()>*%-7
/UE'G;3%(/#
.U3%(/19h()1>*%-73%,
(4'>,6%J
a. Cơ cấu giản đơn.
F>*%,>(()1>*%>,*#.>*%

17_3%,(4+%<%3%,(4'
#I+%=96G%;=2=(3%,
(4#
Kp%!>*%(8j3%(G<%60?
fg1<3%9/G
9###
K/!>*%('3%(G<%
60?;,_3%6(+(#
KR,_7':JQ)1>*%O9':
'*M?*'>,b)'
2!'>&lM###
Trang
q
Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
b. Cơ cấu chức năng.
F7_3%,(4'/2U%'8
&%#
.U%3%,(4'7_J3%,
(426G3%,(4[U3%,(4?6,%*###>7
7_3%,(4;3%,(4'1()
1>*%9*%X7_#ở2)>G/2
9CJ26G[U?6,%*###U6>
D6%J
.>*%;-0:%]9-
0:("G>7#
Kp%J
rF>*%7_2:*s?/
5("G2/)#
r.>*%='W,?+(2;%
'W'%=!C1=!1#

rF>*%7_G&^!@#
K/J
rR96#
rF9/3%-/'%)7_#
KR,_7':J
rF>*%c/5-7)>("G>
6,S>#
Trang
t
Tổng giám đốc
m9-
0
6,%*
m9-
0
?
m9-
0
26G
m9-
0
[U
Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
rF>*%7_c/-7M#
c. Cơ cấu theo đơn vị. (Lĩnh vực/Sản phẩm /Thị trờng).
F>*%292%D(GU("G)
6,S&#
\1<1;`()>*%>6@9(>*%U("G>
*%U6,S>*%U#
uF>*%U("GJ

r.U6,S#
Trang
Pv
Hội đồng quản trị
Tổng giám đốc
w0:
("G)
w0:
':
?
w0:
)(x
6)
Hội đồng quản trị
Tổng giám đốc
m9-0
U
m9-0
==
m9-0
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
r.UJ
Kp%J
rF>*%U63%13%,(4ec:;%(/#
rQ)>*%G%;=U5%0-
7&3%2#
K/J
rF,@3%1-/7_'9,,_6l
':%;)%#
KR,_':J

rF>*%U>/':'93%=(
)("G6,S#.=>*%!
5-7'(>*%]/!()1>*%>
;#F>*%]/9/%'WU6D6%J
Trang
PP
Héi ®ång qu¶n trÞ
Tæng gi¸m ®èc
w0:
xF2%[i
w0:
xF2%y%
w0:
xx

Héi ®ång qu¶n trÞ
Tæng gi¸m ®èc
m9-0
:x
m9-0
6,S==
w0:
':
?
w0
x
w0
x3%0

w0,


w0
?'

Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
d. C¬ cÊu ma trËn.
F*%X;(L0/6G<%7
_(G8-7#F>*%<(()1>*%()
<%;%/(3%8>*%-7#F>*%<
/6l':'G!=(#
.>*%<;)%<7_
>*%1;5>1&'GG5
:;%(3%8?(<>0+<%%D
(G#
.>*%<( )>1'G96l':5
<525-7G>1
'GU3%?7#
F>*%<9/%'WU6>D6%J
Trang
PZ
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
Kp%J
rF>*%<9()(#
rF9,_<%%D(G2%%%#
rzl':/%;M("G%!-
7:;%#
rF9'W'0/)#
K/J
rR90/)!5( )>1'G
5( )<2#

rF>*%7)0E=#
KR,_7':J
rF>*%/': G&(5
_nv@F2%y%F2%[i#ë\()
1>*%#
r.7':>*%<+28-7)
=;93%%>1'G#
Trang
P`
L nh ®¹o tæ chøc·
Q )
%P
Q )
%
Q )
7_P
Q )
7_
### ###
Q )'G
P
Q )'G
Z
Q )'G
`
Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
e. Cơ cấu hỗn hợp.
.G-76l':]/17>
*%#%02%D(GL>
c(X@3%!>2%< L2

L(/*(/!]>#
F>*%]//6l': -7'(
@\&( F=tvtP#.) F=
2U7_B!)'3%=!()6,
S/@2U6,S/6l
':]/>*%#
2.3. Hoàn thiện cơ cấu tổ chức doanh nghiệp.
a. Cơ sở khách quan của hoàn thiện cơ cấu tổ chức của các doanh
nghiệp.
1+3%,(4'
D'%>,(JI>*%-7
=>)!#
.*L>*%-7(*%3%
@1J
KR'1:?;%+%=+
3%,(4-1<+,->*%-7
c/#
KF>*%-7'/(<1'5(4'!
3%3%9)70%669
=10%96^,@*(/3%13%,(4)
!'1<_%3%,!3%,(4+,
>*%-9)6G0%#
b. Quá trình hoàn thiện cơ cấu tổ chức doanh nghiệp.
$>*%-71,;7%i
(Y>*%9>*%9U5O;%*
#$2?/>*%+%'W>*%'')6>D#.6>D
Trang
Pd
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
9Os3%:%!<7_9

,#
.U2?11G7_ 3%
<#m2?0(/=!]<5
2%%#
m2?3%)<*
3%,(4#
\2?>*%+,(2%M6%J
KF>*%) 7/;%+%!(/{
K$/(4!>*%(1{%;2{
KF+,>*%U{
.;>6@9,>>*%#\
>*%+/3%,(47(,/(<)-7
%#
II. C¸n bé qu¶n lý vµ c«ng t¸c c¸n bé.
1. C¸n bé qu¶n lý.
1.1. Kh¸i niÖm c¸n bé qu¶n lý.
F9"3%,(46%J
r$"PJF3%,(4(5G5:;%
*=3%5#
r$"ZJF3%,(4(59S3%3%
'c(/23%%N3%#
1.2. Ph©n lo¹i c¸n bé qu¶n lý.
.'3%,(492U%;%
?6%J
u.U*<3%,(4J
Trang
Ph
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
.U*<3%,(41'3%,(4/2
J3%,(4*3%,(4*%3%,

(4*>6@#
KF*JQ593%3%?
(/#
.G59,@(3%?
(/A/(3%,(4*#
KF3%,(4*%JQ59,3%3%
%<#53%%<(53%9(;
3%5<2!0#
KF3%,(4*>6@JQ59S3%3%
?5>>6@!0#
um2U("G3%,(49JF3%,(4[U
3%,(426G3%,(46,%*3%,(4?###
KF3%,(4[UJQ593%3%
(/[U)#
KF3%,(4<6GJQ593%3%
?(/("G3%,(4%D2(G<(
2?%D2(G)#
KF3%,(46,%*JQ59S3%3%
?(/6,S23%i#
KF3%,(4?JQ593%3%
(/%D(G?26###
u.U7_!3%,(413%,(4/(`
()J
KF( )JQ7+%097'*
#F%01:#
KF%;JQ5L3%,(491
%;=62%("G9#
[%;97_:6%J
Trang
Pk

Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
r.G3%1=9>,(2?=#
r.2'G>3%%*(G
8>0%#
rwX( )O)G3%#
rF9/3%/*;%N3%#
K2;J(5,,<*=()
9;#
1.3. Yêu cầu đối với cán bộ quản lý.
a. Về vị trí:
F3%,(4,)/;%%S%;%%S
>'%?9+#
b. Về chuyên môn.
F3%,(4,%/=e5%;=
1:#
c. Về năng lực tổ chức.
F9,_%9,_<//
'3%9,_2,@(G8>( )
9:;%!-7#
d. Về đạo đức.
( )3%,(4,9%X=8
9_=L?==#
uở\(%<'fZv|d|Ptthg$%`Z `t
3%s;%%S!0;D3%,0
'6%J
}.;ID3%,,9;%%S%6%
2J
PKQ='2\X)\#
ZKF967~9S*)7%G(;947
*(%<#

Trang
Pn
Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
`KF919_(G'-73%,(4'
#
dKR=D,7:( )
#
kKF!D3%,-0&0=/
(<&57'3%,(4%' 2
F=.IIF=-+=/93%/D
0' 2F=.IIF=-S'/
D0j57'3%,(4%###}
2. Công tác cán bộ.
$%*<-7(G(/(9
%3%,13%,(4,%80?6l':
),(>A26G!1#@2OU(3%,
(4#
T,*!=(03%,(4
3%,(4#F=CM,9<0@9/G
<-7-7()L #
2.1. Tuyển chọn cán bộ.
a. Yêu cầu của tuyển chọn cán bộ vào làm việc trong doanh nghiệp.
K.%591%;=+9(
)_6%*(%3%,6%*=0#
K5/%,(9N(%<%Ge9
='#
K.%5967~((2%''
:/#
b. Các bớc tuyển chọn cán bộ:
\%8/U3%1&^D

60>i%<%U5>,6%J
TPJas5='=,5
=9&i%<;%%S(0]?#
Trang
Pq
Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
TZJF%S11#.*,57
+%>3%,(426G,6'G1
1%D)U 3%#
T`J.=5;%+%0=
8%+(>6G0?6e()(
-6%;6^>C3%,(426GfC-
7g#
TdJ.%5X*(/U53%
%+%#
ThJm>#
TkJ.<#
TnJ.G5e(#
TqJR07!5*(;
3%2#
TtJmM*#
TPvJz6;%+%%(#
TPPJ$%0c#
TPZJF*;7+%>G(G8%0
c#
TP`JR67~#
TPdJ.%;5 /(G8#
TPhJw%(11>
)!'#
TPkJF=U#

ở C3%,(42(GU's&^/
%#/%,3%l6%9/%
':?7?*#
c. Các phơng pháp tuyển chọn.
$%8/?)/;%+%&K
'cZ>>,(J
Trang
Pt
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
P#m >efU66g 
m>/6l':LJ
K.e?=1_,_?#
K.ei_i,#
K.e6G3%26G?X19#
K.e2#
Z#m >M*# 
m>e/G;*1<9
/?#$?
>56l':>M*0)GD
M*+%M*#
mM*+%L()5*L
8=!;%%S#
mM*/'%()*,8*%
,_!966(G8?/*#
2.2. Sö dông c¸n bé.
.-7'3%,(47(3%,(4'<
2()*7)#$6l':9%3%,*
13%,(4,/>:;%!0/#
$>,(2%MJ\16*'(){
[:;%,(2%MJ$0/%01{

3%,(4,()'%1>#
.73%,(4,93%(G7(,9%<
02l#
2.3. Di chuyÓn c¸n bé.
a. Thuyªn chuyÓn :
[:?!%;%(L??,_)
')()D75CM+
-7#[:?0%!%;%(2?%
3%,):;%#
Trang
Zv
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
$%;%)%3%,+,3%,(4%;
%7(,(<)-7G%;
%#
.%;%9O(%;%)&"
W%oU;%+%:?%;%#
b. §Ò b¹t:
K$)(6G_!(=0
>•U9((>%?i,>/,(>
>(%(0>#
[:?!)LJF!06G%!0
-7@=_(Gi,S*(€%
?(::0*U,_!1€,6G
(#
KF17)J
F9Z17)6%J
r$)b<J()<9
*<Uc<#
r$)JQ)><K

>*<>&>>>@<#
2.4. Tr¶ c«ng cho c¸n bé.
#F%;e,=J
PK.(>,,,6,%*@67(#
ZK.(>,'G;>6@,%<5(
6l':(#
`K.(>(,:%%3%,)
!(%3%,6,%*'#
b - H×nh thøc tr¶ c«ng cho c¸n bé.
$03%,(4'':17,=
U#
I17,=Ue%<!]3%,
(8 )/(#
I17,=D#.U>,U
9@#
Trang
ZP
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
 KF,=U>,J(,=
=</!]=2'7(>*<*
G(%?3%#
 FO':@5>97(?
9=<?9`()>,((>(K
>(>#
 KF,=U9@J(6G/5,
=U>,@)/5O;%60(K
/&*(/ 3%#
 F,==5,1)
(GCe&?=!
=3%O;%E@ )/1<99':;

%?#
2.5 Ph¸t triÓn c¸n bé.
a - Néi dung cña ph¸t triÓn c¸n bé.
 m(())9-7/%
9LU6G-2#.9
9`)%(J$)':#
 T</!)%D2(G(+
6G=!-76G!_#
 F')%D2(G1`(4
'9(J
 K$%Sce5?%#
 K$%S5(.G5
:#
 K$,_!(#
 u.*L?G!)%D2(G
=,O9?fLgCD,?
>#
b- Nguyªn t¾c môc ®Ých ph¸t triÓn c¸n bé.
 u%;eJ
 m'G;d%;e>,6%J
Trang
ZZ
Chuyên đề thực tập S/v: Vũ Quang Minh - QLKT 39A
KF6092(G#[8-
7%9_(G0e%;55
6G_@!'A2#
K[8%9;9,_996#
KR/5(/?2(8?!-7#
Km(6G+%6^6(/#
u[:;%Jzl':0%D2(G(:?!

%D2(G#$)(8%SG7_
:0>%>=!8#[:;%%0c()/
%3%,-7#
2.6. Hoàn thiện công tác cán bộ.
a- Cơ sở của việc hoàn thiện công tác cán bộ.
FA>*%-7=
(<+!=3%,(4#
$3%,(4'))/%3%,
1<!9,,#.*%0
G>,%3%,)!(A
!#
%8 OL86G</%9%
<(;'93%,(4A=L3%(%<#
Fc6G%! (4%
73%,(4'-'<%A
!'=116^=
7/5;%+%96^,@*%%3%,
'#
ở3%,(4'f$&(
'g',@!>A;C%*<
=,%':6l':'%,=
#H<3%,(4'@)9
%3%,L)/%G;1
+(0>5=:(,=
8&%':'%,=)#
b- Quá trình hoàn thiện công tác cán bộ.
Trang
Z`
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A
 $=+,G=>,

6%J
 K;7%A9#
 $;7%A9+,9'60;
!9_(G!#
 m2?0(/=G!9
52%%200(/=3%,(4#
 m2?1127_3%,!G
203%#
 m2?11_,6,(/N(2;
62;G6,%*#
 m2?6Gc/5_(G;%+%=
 m2?%(/(4(!2
;3%,(4#
 .52?;6^X/5(%<+L
:;%>=6%9
3%,(4=U3%13%,(4#
III. C¬ chÕ ho¹t ®éng cña bé m¸y qu¶n lý doanh nghiÖp.
1. Kh¸i niÖm c¬ chÕ ho¹t ®éng cña bé m¸y qu¶n lý doanh nghiÖp.
Q4%0*>%0(>7
9!?!!%D03%e
%080/@8*0
L'%1?/(4!00:;%#w5:
;%>*%>90(;&^%#
 $00('1>)!
3%,(4D'%>,(J
 K%;e)!3%,(4#
 KF0(;>,,,0/)#
Trang
Zd
Chuyªn ®Ò thùc tËp S/v: Vò Quang Minh - QLKT 39A

2. Nguyªn t¾c ho¹t ®éng cña bé m¸y qu¶n lý.
 u%;e(3%eO);%%S
3%,(4+%2!3%13%,(4#
 uF%;e3%,(4'(J
 K.+,%2!%;e%!3%,(4
0%;e0(;/%;e')+2
*-6%###
 $0-7('1+%2!%;e6%J
 K%;e%2!(%<=( #
 K%;e<%'2!#
 K%;e/(/?#
 K%;e9%3%,#
u$0'>}$,( )
3%,(42'2(!} /':3%,(49%;
e!%=-7!'(J
 KH)'6G( )!$,6,
\6G3%,(40*!F !"\
GG!6,%*')(%<
3%#
 KH/3%,(4U!@;>6@G
3%(!<5(#
 KH)U>7)' 
!",3%Xe03%5(/? (/?
<(/?(9(/?!(((GG
#
3. C¸c mèi liªn hÖ ®Ó ®¶m b¶o phèi hîp ho¹t ®éng.
 .*L>*%-7(<8<290
3%&^%$/2'GU*2%%L
G7_3%,(4#
 $<!)_)%3%,1+

,90(;#\<&>,!>*%-7(-
03%#
Trang
Zh