Welcome to salesforce wave the analytics cloud
Bạn đang xem bản rút gọn của tài liệu. Xem và tải ngay bản đầy đủ của tài liệu tại đây (27.24 MB, 17 trang )
Welcome to Salesforce Wave
the Analytics Cloud
Mike Wood
EMEA Wave Lead
Robbert Douma
Director , Solution Engineering
Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if
any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forwardlooking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of
product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of
management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments
and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our
service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of
growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and
any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain,
and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling
non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the
financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form
10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the
Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may
not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently
available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Customer Data Revolution
90% of the world’s data created in the last 12 months
10X
Mobile
Data
by 2018
19X
Unstructured
Data
by 2020
50X
Product
Data
by 2020
Data is the Key to Unlocking Customer Insight
Build Better
Products
Create Better
Campaigns
Close Deals,
Faster
Deliver Better
Service
Keep Customers
for Life
“Intensive users of analytics are 2.6 times more likely to have a significantly higher
ROI than competitors.” McKinsey & Company
Legacy BI Tools were Not Designed for You and Me
We are Spoilt in our Personal Lives
Introducing Wave: The Salesforce Analytics Cloud
Analytics for the rest of us
Everyone
Can easily
find insights
Mobile
Platform
Everyone
For any
CanInsights
easily to
get answers
anddata,
insight
action
any app
Mobile
Insights to Action
Platform
For any data, any app
Salesforce Enters BI Market with a Bang
“It was slick, easy, secure and powerful. No doubt,
this is a rare combo for an enterprise app.”
“GE Finance executives couldn't find enough good
things to say about Wave. The superlatives included
"disruptive, revolutionary, simple, fast, game-changer,"
and the future.”
“Salesforce.com will not be left out of the big data
boom, and it’s hitting it in a way that suits its
mainstream customers…”
Unlock the Power of Self-Service Analytics
SOS
Self-Service
Communities
Mobile
Self-Service
Social Customer
Service
Phone/
CTI
Live
Chat
Agent
Console
Knowledge
SLAs & Collaboration Analytics Analytics
Cloud
Base
Entitlements
Salesforce1
Mobile App
APIs
AppExchange
Desk
Everyone Gets Answers Faster than Ever
Simple user interface, inspired by consumer apps
Interactive dashboards for business insight
SOS
Self-Service
Mobile Social Customer
Communities Self-Service
Service
Self Service
Phone/
CTI
Live
Chat
Agent
Console
Knowledge
SLAs & Collaboration Analytics Analytics
Cloud
Base
Entitlements
Salesforce1
APIs
Mobilefast
App
Drill to any data point, lightning
AppExchange Desk
Explore Any Data, From Any Location
SOS
Self-Service
Communities
Mobile
Self-Service
Social Customer
Service
Phone/
CTI
Live
Chat
Agent
Console
Answers at Your Fingertips
Knowledge
SLAs & Collaboration Analytics Analytics
Cloud
Base
Entitlements
Salesforce1
Mobile App
APIs
AppExchange
Desk
Mobile first user experience, slice & dice any data
Create responsive dashboards on-the-go
Present right from your phone
SOS
Self-Service
Mobile Social Customer
Communities Self-Service
Service
Phone/
CTI
Live
Chat
Agent
Console
Knowledge
SLAs & Collaboration Analytics Analytics
Cloud
Base
Entitlements
Salesforce1
Mobile App
APIs AppExchange Desk
“BI is the number two priority in mobile applications for the first
time ever, trailing only email.” Dresner Advisory Services
Mobile
Data-Driven Collaboration, Baked Right In
SOS
Self-Service
Communities
Mobile
Self-Service
Social Customer
Service
Phone/
CTI
Live
Chat
Agent
Console
Knowledge
SLAs & Collaboration Analytics Analytics
Cloud
Base
Entitlements
Salesforce1
Mobile App
APIs
AppExchange
Desk
Have a Conversation with Your Data
Share in Salesforce, no export or email needed
Analytic apps distributed to any user
SOS
Self-Service
Mobile Social Customer
Communities Self-Service
Service
Phone/
CTI
Live
Chat
Agent
Console
Knowledge
SLAs & Collaboration Analytics Analytics
Cloud
Base
Entitlements
Salesforce1
APIs AppExchange
Secure sharing across your organization
Mobile App
Collaboration
Desk
Secure, Cloud Platform for Any Data
SOS
Self-Service
Communities
Mobile
Self-Service
Social Customer
Service
Phone/
CTI
Live
Chat
Agent
Console
Connect and Mash-up Any Data
Knowledge
SLAs & Collaboration Analytics Analytics
Cloud
Base
Entitlements
Salesforce1
Mobile App
APIs
AppExchange
Desk
Connect to any source, delivered in the cloud
Any type of data, not just structured
Build multi-data analytic apps
SOS
Self-Service
Mobile Social Customer
Communities Self-Service
Service
Phone/
CTI
Live
Chat
Agent
Console
Knowledge
SLAs & Collaboration Analytics Analytics
Cloud
Base
Entitlements
Salesforce1
APIs AppExchange Desk
Mobile Appcome to expect
Security & Governance you have
“By 2017, more than 50 percent of analytics implementations will
make use of event data streams generated from instrumented
machines, applications and/or individuals.” Gartner
Platform
“Secret-Sauce” Allows Limitless Exploration
SOS
Self-Service
Communities
Mobile
Self-Service
Social Customer
Service
Phone/
CTI
Live
Chat
Agent
Console
Knowledge
SLAs & Collaboration Analytics Analytics
Cloud
Base
Entitlements
Salesforce1
Mobile App
APIs
AppExchange
Desk
Import & Query Any Data, Fast
Compression increases speed, & allows mash-ups
Key-value store offers flexibility, for any data
SOS
Self-Service
Mobile Social Customer
Communities Self-Service
Service
Phone/
CTI
Live
Chat
Agent
Console
Inverted index delivers speedSalesforce1
for real-time
queries
APIs AppExchange
Desk
Mobile App
Knowledge
SLAs & Collaboration Analytics Analytics
Cloud
Base
Entitlements
Search Based
Growing Partner Ecosystem
Integration Partners
Consulting Partners
Predictive Partners
Leading Information Providers Across Every Industry
ISV Partners
Introducing Wave: The Salesforce Analytics Cloud
Analytics for the rest of us
Everyone
Can easily
find insights
Mobile
Platform
Everyone
For any
CanInsights
easily to
get answers
anddata,
insight
action
any app
Mobile
Insights to Action
Platform
For any data, any app
Wave Playground: Experience it Today
/>
Thank you
