Báo cáo thực tập tiếng anh TABLE OF CONTENT

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TABLE OF CONTENT

Table of figure and table
Figure1 Batimex Organization Structure...............................................................9
Figure 2 Financial situation of Batimex from 2009-2013.....................................18
Table 1.Turnover value from 2009-2013..............................................................13
Table 2.Export items of company from 2009-2013...............................................14
Table 3.Import items of company from 2009-2013.............................................16
Table 4.Financial situation of Batimex from 2009-2013........................................17
Table 5.Markets of Vietnamese green tea.............................................................19
Table 6.Output and export turnover of tea at Batimex.........................................21
Table 7.Market of export tea of Batimex...............................................................22


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CHAPTER 1: OVERVIEW ABOUT BATIMEX
I.

•
•
•
•
•

Business formation

Vietnamese name: Công ty cổ phần xuất nhập khẩu Thái Nguyên
English name: Thai Nguyen Import Export Joint Stock Company

Abbreviation: BATIMEX
General Director: Tran Thi Lan Huong
Address: No.25, Hoang Van Thu Str, Phan Dinh Phung Ward, Thai Nguyen

Province.
• Phone number: 0280. 3855 430 Fax: 0280. 3855 763
• Email:


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•

The legal basis of company: the company operates under the registration

certificate of the enterprise JSC.
Business Code: 4600103290
The first registration date at March 31, 2005
Registration change 8th at August 27, 2012
• Authorized capital: 43,200,000,000 VND
• Total shares: 4,320,000
II.
-

Brief history

Batimex established in 1958, based on Thai Nguyen Foreign Trade Department.
From establishing to 1990, the company’s mission was to buy and supply export
products for the Ministry of Industry and Trade, but at the same time importing

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machinery, fertilizer and consumer goods.
From 1990, company turned to direct export. Together with traditional markets,
the company expanded its market to other countries in the region such as

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Malaysia, Taiwan, China, and Japan.
From 2000 to 2002, Batimex overcame the challenges to build a new house with
three floors on 700m2 to serve for labor export activities. Many machineries and

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facilities equipped for the company's departments.
On April 2005, the company privatized and had a great transformation.
In 2005, Batimex invested in building two green tea processing factories and

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gained the high profit from them.
In 2006, Thai Nguyen Mineral Company merged into the Batimex so it was
great time to expand capacity and develop business.
To sum up, the company has 57 years of construction and growth. Batimex is
trying to have significant growth including high quality of products and
charismatic brand.


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III.

Function, Mission, and Core values

1. Function
Batimex is a company that is doing business in multiple fields so it includes many
functional groups. Each functional group corresponds to a business area of the
company.
o Wholesale of metals and metal ores
o Wholesale foods such: as tea, fresh
o Iron ore mining
fruit, frozen seafood ...
o Non ferrous metal mining (tin,
o Production and export of tea
iron, manganese, titanium, copper,
(holding 27% revenue of company)
zinc, kaolin, ...)


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o Counseling

agency, introduction
and labor brokers
o Primary vocational training and
technical training

o Dealer of Honda

2. Mission
o Research domestic and foreign market and understand clearly the demand of

customer to set up right marketing strategy.
o Create capital for production and business activities
o Expand production and renew equipment.
o Implement effectively the policy of economic management mode, import
management and external transactions.
o Implement effectively the management policies about asset, finance, labor,
salary, as well as distribute of labor, training advanced educational level and
professional skills of officers and employees in the company.
o Implement the commitments in foreign trade contracts and contracts related to
o

import and export activities of the company.
Implement effectively labor protection and labor safety, public order,
environmental protection, protection of socialist property, national defense
duties and obligations.

3. Core values
The core values provide long-term trust and have tremendous influence on every
decision of all the members in the business. The system's core values are the
driving force, the internal links nuclear company, companies associated with
customers, partners and society in general.


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o Effectiveness: Efficiency is a measure of the exact value of all manufacturing

operations, business, investment and social activities of the company
o Creative: Always respect and continue of traditional values but also constantly
innovate in flexible thinking and action to create sustainable value for business
and the community.
o Social responsibility: Connecting social responsibility in business is the longterm guideline of Batimex. Together with the efficient operation of business,
Batimex commits to contribute to the community through social activities,
building prosperous and happy life for the community.
o Share: The interests of each member of the collective as well as previous
responsibilities associated with all activities. The company always consents,
shares success for the development of enterprises and communities and the
prosperity of the country.
o Reliable partner: Prestige in the business through the work results, good
financial indicators and Batimex is ready to become your trusted partner:
investors and trading partners.


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IV.

Organizational structure

Figure1 Batimex Organization Structure

(Source: Batimex's Administration Department)
1. Board of Management
The entire Board of Management makes decisions on all matters of fundamental
importance and in cases where Vietnamese law or otherwise mandatory

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prescribes a decision of the entire Board. The rules of procedure of the Board of
Management contain a list of topics and the full Board must deal with and
resolve it.
2. Board of Supervisors
o Review the financial affairs of the company
o Monitor the performance of directors and senior officers; removal of directors or

senior officers in the case of violation of laws, administrative regulations or
articles of association
o Require rectification from directors or senior officers if they cause harm to

company interests
3. Board of Directors
o Recruit, supervise, evaluate and compensate the manager
o Provide direction for the organization. The board has a strategic function in

providing the vision, mission and goals of the organization.
o Fiduciary duty to protect the organization’s assets and member’s investment
o Monitor and control function.
4. Chief Accountant
o Perform financial analysis and reporting to management as needed
o Monitor and record financial transactions according to company policies and

regulations
o Analyze financial discrepancies and recommend effective resolutions.
5. Other Departments
Other department of Batimex involves Head of Department, Deputy Head of
Department, Import and Export Department, Sales Department...

The main functions:
o Perform actively market research and find partner for development


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o Expand gradually domestic and foreign markets. Research and recommend the

Board of Directors in the work-oriented and import-export business.
o Implement contracts related to business operations of the Company
o Perform operations related to import and export business of the Company, such
as preparing the supply source, the appraisal stages, customs... and research
about foreign contracts, settle complaints about the business operations of the
company.
o Develop and deploy a business plan approved by the Board of Directors and
take responsibility for the results of business operations.
o Storage of records, economic contracts related to the business activities of the
company in accordance with the provisions of the current law.
V.

Product and Market

Thai Nguyen Import - Export Joint Stock Company (Batimex) is the first
enterprise in the field of import and export of goods in Thai Nguyen, from the 60s
of last century. To date, four main areas of Batimex are Import-export and mineral
mining, Labor export, Dealers of Honda and Tea manufacturing process.
1. Import-export and mineral mining
Batimex is allowed to import and export goods under the Vietnamese’s laws and
the International Law of Incoterm 2000.
 Importing: Steel billets and steel scraps are the main products with 80,000

tons per year.
 Exporting: Company exports products such as tea, wolfram, tin ingots, and

zinc ingots to United Kingdom, China, Taiwan, Singapore, and Pakistan.
 Mining and mineral processing


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2. Labor export
With the license of by Ministry of Labor, War invalids and Social Affairs,
Batimex sent the labors and experts to work in foreign countries. Currently the
company is sending labors to the market in Japan, Taiwan, Middle East and
Malaysia.
3. Dealers of Honda
Batimex imports cars and motorcycles from Japan and it is the selling agent
commissioned by Honda.
4. Manufacturing process and export tea
Production, processing and exporting high quality tea: It is the basic and
traditional sector of the company. The potential markets include China, Middle
East countries such as Pakistan, India, and Europe... This field brings about 27%
of revenue for company every year.


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CHAPTER 2: REPORT ON BATIMEX’S BUSINESS OPERATION
I.

General business activities

1. BATIMEX’s turnover
With multiple business activities, Batimex had some difficulties to control the
turnover. However, from changing company’s structure, the turnover still ensured
the annual plan.
Table 1.Turnover value from 2009-2013
Unit: Million USD
Year
Import-Export

2009
16,313

2010
17,197

2011
11,531

2012
11,934

2013
14,865

turnover
Export turnover

10,589

10,575

9,008

7,454

9,565

Import turnover

5,724

6,622

3,523

4,480

5,320

(Source: Batimex Import-Export turnover report from 2009-2013)
Looking at the Table 1 we can see that turnover value of Batimex from 2009-2013 was
not stable. In more details:
 In 2010, import-export turnover gained $17,197 million increasing $884 million

compared with year 2009.
 Total import-export turnover decreased dramatically from $17,197 million from
2010 to $11,531 in 2011, decreasing 33%.
The reason is the bank tightened the capital so company faced with difficulties

and challenges in business such as decreasing in credit limits and traditional
source of goods...
 From 2011 to 2013, Batimex should try to connect with its partner to rehabilitate

gradually the economic growth. Thus, import-export turnover increased steadily
over the years.


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2. Export and import business
Export and import activities are the main sources bring profit to company. We can
understand more about this through below analysis.
 Export business

Company still focused on traditional products such as tea, wolfram, tin ingots, and
zinc ingots. These products are strong points and bring large export turnover for
company.
Table 2.Export items of company from 2009-2013
Unit: Million USD
Items

Year
2009

2010
566,000

2011

2012

2013

760,000

1,100,300

3,322,300

1.

Tea

967,000

2.

Tin ingots

4,566,000

3,800,000

2,456,700

3,323,000

5,655,300

3.

256,655

355,887

236,039

353,678

588,000

4.

Zinc
ingots
Wolfram

2,500,000

2,254,000

1,200,322

5.

Titan

2,300,000

3,600,000

4,355,667

2,678,000

Total

10,589,000 10,575,000 9,008,000

7,454,000

9,565,000

(Source: Batimex Import-Export turnover report from 2009-2013)
Looking at the table 2, we can see that:
Total export turnover reduced rapidly in four years (2009, 2010, 2011, 2012), about
29.60%
The reason is that:


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




Scarce source of goods
Stiff competitions of other company producing the same items

Need the large capital to trade these commodities
After economic crisis in 2008, price of these products on London market
declined sharply, about 50% compared with the beginning of year.

Export products fluctuated erratically through years. In 2009, the turnover of tin
ingots, zinc ingots, wolfram was in turn $4,566,000 million, $256,655 million,
$2,500,000 million, but in 2012, Batimex could not export these items.
Tea export production rose stably from 2010 to 2012 but it increased dramatically
from $1,100,300 million in 2010 to $3,322,300 million in 2013.
The reason of increasing tea export:
 Low capital
 Rapid capital turnover
 Low risk
 Company locates in raw material area
 Focusing on investing tea production line
 Import business
Steel billets and steel scraps imported and supplied for the company in the
province and neighboring areas. Besides, it also imports some kinds of machine and
equipment.
Table 3.Import items of company from 2009-2013
Unit: Million USD
Year
Items
1
2
3

2009

Steel

3,668,000
billets
Steel
1,200,355
scraps
Machinery 856,000

2010

2011

2012

2013

4,500,000

2,500,000

3,223,000

4,300,000

1,555,600

1,023,000

800,788

1,000,355

567,000

457,000


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(Source: Batimex Import-Export turnover report from 2009-2013)
Looking at the Table 3, import situation of company was not stable.
Steel billet was the main import product. Its import turnover was always highest
and held more than 60% of total import turnover every year.
Machinery had the lowest import quality and from 2013, Batimex did not import
any machinery.
The cause is that:
 A scanty capital
 Fluctuating price of these product
 High risk
 Focusing on domestic business and exporting agricultural product.
3. Financial situation
Table 4.Financial situation of Batimex from 2009-2013
Unit: Billion VND
2009
251,320

2010
210,150

2011
198,344

2012
213,677

2013
225,211

Export revenue

201,300

168,223

175,333

185,344

192,665

Profit before tax

3,012

2,900

3,555

4,653

6,786

Profit after tax

2,412

2,212

2,756

2,977

5,345

Average working

35,550

57,200

62,750

75,333

90,650

Revenue

capital
(Source: Accounting and Administration Department of Batimex)

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Figure 2 Financial situation of Batimex from 2009-2013

Financial situation of company was quite stable. Although revenue did not increase
regularly because of the stiff competition and scarce of goods, Batimex transferred to
the new products with less capital and they could bring high profit for the company.
That is reason profit after tax over the years has been creasing steadily.
VI.

Tea export situation of Batimex

1. Market and price of Vietnamese green tea
The increasing in foreign trading and international commerce will open new
direction for the development of economy of Viet Nam. Export has become a
significant part, and green tea export contributes a large part in it. It helps much
with the reconstructing of agriculture, providing many jobs and stabilizing lives for
rural area population, which in turn will reduce poverty. Thanks to it, a lot of
supporting industries like technical services, tea production and processing,
transporting developed as well. It also converts agriculture labor force, because this
industry require a huge amount of workers, so many people will become production
and processing worker.
Vietnamese green tea has been exported to more than 30 countries, the industry also
imports new technology from Britain, Russia, Taiwan, Japan to improve quality and
diversify the goods.
Table 5.Markets of Vietnamese green tea
1. Algeria
2. Taiwan
3. Bulgaria

4. India

5. Bulgaria
6. Russia
7. Czech
8. Cuba

9. Iraq
10. Singapore
11. Israel
12. Kazakhstan

13. Japan
14. Turkey
15. Libya
16. Ukraine

(Source: The Vietnam National Tea – Joint Stock Corporation)


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In the past, our market was mainly Russia and East of Europe. However, because of
the instable markets, especially in the World's economic crisis, we lost about 30
markets. In 2008, we only exports 100000 tons of green tea, about 60 million
dollars.
In that situation, the Vietnamese Tea Association (VITAS) quickly had some actions
to response: breeding support, financial support to organize some market survey,
establishing Viet Anh joint stock Company in London to export green tea to The
Britain and has quite good results. Viet Nam green tea has been to some of the

market like Britain, German and Iraq... VITAS had also surveyed India, China and
Russia... market and after 6 years from 2006 to 2011, in first quarter of 2012 we
exported about 800000 tons, about 400 million dollars.
2. Output and export turnover of tea at Batimex
The situation of the company's tea exports in recent years has many encouraging
signs and the following table can show that.
Table 6.Output and export turnover of tea at Batimex
Year
2009
2010
2011
2012
2013

Output (ton)
115
75
512
1200
1565

Turnover (USD)
180 600
135500
900 675
2 256 000
3 322 300

(Source: Batimex Import-Export turnover report from 2009-2011)
We can see tea export turnover of the company have increased greatly. The

reason is that company has a stable consumption source. The company exported
green tea to regions such as the Middle East and traditional markets are Pakistan
and Afghanistan.


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 In 2010, the company's tea production reduced significantly to 75 tons.

The reason is that the world economic crisis had affected the European
market.
 In 2011, Batimex had new markets lead to high turnover and tea export

production.
 The output of tea exports reached 512 tons increasing in 6.82 times
compared to 2010 and 4.54 times compared to 2009
 Turnover increased by 6.5 times compared to 2010 and increased by
4.9 times compared to 2009.
 The reason for this was to step transformation of the company's tea

products, the effectiveness of tea contracts is relatively high. Research
and investment in market had the great results.
 In 2012, the company's tea market was relatively stable and the familiar

markets remained. Tea export volume gained 1,200 tons increasing in 2.3
times compared to 2011 and increasing in 2.5 times in turnover.
 In 2013, the company already had a contract with the market that was a
traditional partner of previous years after interrupting. That was Pakistan.
Therefore, the production of the company reached to 1,565 tons, the
export value of tea was more than $3,322,300. These achievements were

remarkable, proved the efforts of the company during the period of
international economic integration.
3. Status of export tea market at of Batimex
Currently the company has exported green tea to several countries in the world.
The main importers of the company are India, Taiwan, China, Pakistan, Iran and
Russia. Some other markets are concerned and deploy the marketing. For a
specific looking, we can see in the following table.
Table 7.Market of export tea of Batimex
Unit: Tons


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Country
Taiwan
India
China
Pakistan
Iran
Russia

2009
50
65

2010
75
-

2011

50
30
200
262
-

2012
150
600
400
50

2013
200
1000
365
-

(Source: Batimex Import-Export turnover report from 2009-2013)
The table shows that the share of the market is unstable. To approach the market
effectively, the company classified tea export markets of into two basic types.
 Traditional market:
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China, Pakistan and Iran are the traditional markets of the company in the
previous year. These countries consume a large proportion of the company's

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tea exports.

Because of the economic crisis in 2008, the company's tea market faced many
difficulties. After that, the world economy recovered slowly, the situation of
the company's tea export improved significantly. Thus, the company exported
to those markets with high volume: more than 3,000 tons made up about 91%

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of turnover in the company's tea export.
Those countries are large tea consumption markets in the world. They are
easy-going and find favor with green tea product. Moreover, in those markets
life standard of people is not very high as well as the stricture of product
quality and safety in food hygiene. Thus, company can compete in these

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markets with effective pricing strategy.
In many years ago, the company had a good reputation and acquaintance with
customers in these markets.
In summary, with the advantages mentioned above we can expect more and
more in those markets in the near future.
 Potential market:

Recognizing the importance in the general market and the future market, the
company has researched and explored some of the market and identified a


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number of feasible markets for the company such as the US, Iraq and some
European countries. In the project of market development, the company

indicates the advantages and disadvantages of the companies participating in
new market.
- Advantages: These markets have large populations and high percentage of
green tea users. Especially in the United States, there is Vietnamese
community in California with nearly 3 million people and the Chinese
community has traditional habit that is used green tea as a main beverage in
daily life.
In these markets, consumers have higher incomes in the world. Relationship
between us and the countries are improving and gaining many priorities
-

from their Governments.
Disadvantages: Batimex has few activities in here. Besides, their
requirement about food safety is very strict. On the other hand, the Chinese
competitors have been here very early and found a certain place for the
green tea.

CHAPTER 3: OBJECTIVES AND ASSIGNED WORK
I.

Objectives

An internship is an opportunity for me to get new experiences in professional
environment. Before the internship, I had many goals for myself:


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•

My internship can help me provide a great transition between the education
process and a career in the future or shorten the gap between university
knowledge and real business environment, accumulate the necessary experience

before graduating.
• I can learn about how a business works on both a large-scale and on a day-today basis and apply the knowledge learned about import-export business in the
enterprise.
• In six weeks, I should know how to behave and integrate into the working
environment at Batimex. An internship is a place to start building my
professional network and new relationship.
• I strive to represent myself in a professional and business-like manner,
complete the task and the work assigned.
VII.

Assigned work

I am responsible for assisting export tea at Business Department. In the first week, I
spent almost of time to learn about company and read documents. I read material
about overview of Thai Nguyen Import-Export Joint Stock Company such as
establishment, historical brief, development and business regulation and studied
discipline. Thus, I knew clearly about this company and its culture.
Next week, I was assigned tasks to photo, print and collect important documents
such as commercial invoice, certificate of original, health certificate, packing list...
They are important items in the contract that I already studied at my university.
After that, I started studying about our partners in the third week. I entered the data
about how many tea they imported and the tea sources of Batimex. Thus, I could
know who the large partners are and amount of tea company purchase from
suppliers.
In the fourth week, I did something related to foreign trade. I wrote and sent email
to customers about what kind of tea (Black tea, yellow tea or green tea),

specification, and the quantity they needed. That was the first time I made the


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contact with foreign partner so my colleagues guided me kindly. Besides, I read the
old contracts and knew how to make a contract.
In the last two weeks, I started to prepare the Bill of lading (B/L) and Packing list. I
knew the most important things on B/L include date of delivery, on board notation,
port of departure, port of destination and carrier.
Bellowing are main things in invoice packing list I made:
o
o
o
o
o
o
o
o
o
o
o

No. 06A/2015/ BAT-ZB
Vessel: UNI-MPLE
B/L No: EGLV 236500070028
Loading on board from: Hai Phong Port, Vietnam
For transportation to: Bandar Abbas, Iran
Packing: Net 38 KGS PER BAGS in PE + Kraft + 2PP
Number of bags: 512

Net weight (MT): 19.456
Gross weight (MT): 19.789
The good is stuffed into 01x40’container FCL
Container/Seal No: BMOU 5454570/ EMCAXK 6424

The last two weeks were very important to me because I got many skills and
knowledge in real enterprise. Now, I can compare between theory at university and
practical work. From this internship, I gain great knowledge and skill for my job in
the future.


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CHAPTER 4: ACHIEVEMENTS FROM INTERNSHIP
I.

Knowledge improvement

After observing and studying the operation in Batimex, my theories are improved.
Many subjects I have studied at my university appeared in real business.
 Technique of Foreign Trade: I can make the documents in the export

business like Bill of lading, packing list, certificate of original,
commercial invoice... Besides, I know clearly about Incoterm 2010 and
the process of signing international trade contracts.
 Human Resource Management: I observed the managers of Batimex
control their staffs. HRM is very important for each enterprise and it
includes some activities such as attracting human resources, training
staffs, developing and maintaining them.
 Vietnamese Laws: I understand and remember some Vietnamese laws

related to international business.
 Taxes: I know function and role of taxes. Moreover, I learn about how to
apply tax for each partner.
VIII.

Skills improvement

The most important skill I got after internship is experience of teamwork. I realize
that my internship will allow me to gain experience of this first hand and develop
my own teamwork and interpersonal skills.


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Besides, I improve my ability to work under pressure and to tight deadlines. There
was something I must study by myself and complete on time.
Computer skill for Office collected through tying text and preparing documents.
Finally, I have responsibilities for ensuring the principle of information and data
security in my workplace.
IX.

Recommendation

After six weeks at Batimex, I had an opportunity to practice and observe a real
business environment. Thus, I see that company has many strong points but it also
has something should be changed.
In the near future, the company should organize a good marketing staff to develop
and implement marketing strategies effectively. To make this work, the company
must comply with the perspective of modern marketing; put the customer's needs
on the top. Effective marketing strategies include advertising, promotion to find

new customers and expand market.
Moreover, the company should improve the condition of infrastructure such as
invest and upgrade computers with large configurations to be able to access
information more convenient, expand the workspace; upgrade printer, fax as well as
software and research information and update process a scientific manner.


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CONCLUSION
After six weeks of training process at Thai Nguyen Import Export, Join Stock
Company, I finished my internship successfully with the whole-hearted help and
careful guidance of my teacher Ms. Pham Huong Trang and all officer staffs of
Batimex. Once again, I would like to thank all people who support and create favorable
condition for me to complete my internship and this report.
At last, I wish all of you a good health and success.
Thank you very much!

References
•

CÔNG TY CỔ PHẦN XUẤT NHẬP KHẨU THÁI NGUYÊN – [Online]
Available at: [Accessed

Oct, 2012]
• What

is

B/L?

–

[Online]

Available

at

[Accessed
Nov, 2015]
• Thomas E.Johnson and Donna L.Bade. 4th Export/Import procedures and
documentation. American Management Association.