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A dialogue between a shopkeeper and a customer buying
shoes
Transcript

Shopkeeper: Can I help you?
Customer: Yes please. I want some black shoes.
Shopkeeper: With laces or slip-on?
Customer: With laces please.
Shopkeeper: What size?
Customer: Ten I think but would you measure my foot?
Shopkeeper: Certainly! Yes it is ten. Now... how about these?
Customer: Well, they feel a bit tight here. Can I try a different pair of shoes?
Shopkeeper: Of course. Try these.
Customer: They're a better fit, but I don't like the colour. They are too shiny.
Have you got them in some other colour?
Shopkeeper: Yes we do. We have white, brown, grey and red.
Customer: Could I try on the white pair, please?
Shopkeeper: One moment. I’ll grab the white ones for you……… There we go.
Customer: Thank you…… I like white better and they fit nicely. I’ll take them!
Shopkeeper: Certainly. Anything else?
Customer: No, that’s all. How much are they?
Shopkeeper: It comes to $49.99. Would you like to pay by cash or card?
Customer: Card, please.
Shopkeeper: No problem…… Here’s your receipt. Thank you and please come
again.
Customer: You too. Bye.
Shopkeeper: Bye.

A dialogue between a shopkeeper and a customer buying
shoes
Cut & paste activity: Arrange the mixed up dialogue below:

1

Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes


Customer:
Shopkeepe
r:
Shopkeepe
r:
Customer:
Shopkeepe
r:
Shopkeepe
r:
Customer:
Shopkeepe
r:
Customer:
Customer:
Shopkeepe
r:
Customer:
Shopkeepe
r:
Customer:

Ten I think but would you measure my foot?
Of course. Try these.

One moment. I’ll grab the white ones for you……… There we
go.
You too. Bye.
Certainly! Yes it is ten. Now... how about these?
Yes we do. We have white, brown, grey and red.
Yes please. I want some black shoes.
It comes to $49.99. Would you like to pay by cash or card?
No, that’s all. How much are they?
With laces please.
Bye.
Could I try on the white pair, please?
With laces or slip-on?

Well, they feel a bit tight here. Can I try a different pair of
shoes?
Shopkeepe No problem…… Here’s your receipt. Thank you and please
r:
come again.
Customer: Thank you…… I like white better and they fit nicely. I’ll take
them!
Shopkeepe What size?
r:
Customer: Card, please.
Shopkeepe Certainly. Anything else?
r:
Shopkeepe Can I help you?
r:
Customer: They're a better fit, but I don't like the colour. They are too
shiny. Have you got them in some other colour?

A dialogue between a shopkeeper and a customer buying
shoes
2

Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes


Choose the words or phrases to complete the text.
brown
pair

cash

receipt

tight
much

again
foot

else
shiny

colour

size

black shoes

moment
better

laces

please

ten

Shopkeeper: Can I help you?
Customer: Yes please. I want some (1) ____________________.
Shopkeeper: With (2) ____________ or slip-on?
Customer: With laces (3) ______________.
Shopkeeper: What (4) ___________?
Customer: Ten I think but would you measure my (5) __________?
Shopkeeper: Certainly! Yes it is (6) __________. Now... how about these?
Customer: Well, they feel a bit (7) ___________ here. Can I try a different (8)
_________ of shoes?
Shopkeeper: Of course. Try these.
Customer: They're a better fit, but I don't like the (9) _____________. They are
too (10) ____________. Have you got them in some other colour?
Shopkeeper: Yes we do. We have white, (11) _____________ , grey and red.
Customer: Could I try on the white pair, please?
Shopkeeper: One (12) ________________. I’ll grab the white ones for you………
There we go.
Customer: Thank you…… I like white (13) ____________ and they fit nicely. I’ll
take them!
Shopkeeper: Certainly. Anything (14) __________?
Customer: No, that’s all. How (15) __________ are they?
Shopkeeper: It comes to $49.99. Would you like to pay by (16) _________ or

card?
Customer: Card, please.
Shopkeeper: No problem…… Here’s your (17) ________________. Thank you and
please come (18) ______________.
Customer: You too. Bye.
Shopkeeper: Bye.
1.
2.
3.
4.
5.
6.
7.
8.
3

Look at the dialogue. Who is it between?
What does the customer want to buy?
What type of shoes does she want to buy?
Why does the customer ask the shopkeeper to measure her foot?
What foot size is the customer?
How do the black shoes feel for the customer?
Does she like the next pair of shoes after the black pair? Why? Why not?
Which colour does the customer ask for to try on?
Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes


9. How much are the white pair of shoes?
10. Write the amount in words.
11. How does the customer pay for the shoes?

12. Write YES or NO.
a The customer wants some slip-on black shoes. ________
b The customer has is a size eight. ________
c The shopkeeper measures her own foot. ________
d The black pair of shoes feel tight. ________
e The customer doesn’t like the colour of the second pair of shoes. ________
f The shoes come in white, brown, grey and blue. ________
g She buys the white pair of shoes. ________
h The shoes cost $59.99. ________
i The customer pays by card. ________
13. Put the words below in alphabetical order. (a, b, c, ……)
shopkeeper
customer
laces
black
shoes
white
cash

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

pair
colour
card
Correct the spellings below.
1
2

plaese - _____________________________
blaak -

6

kolor -

3

_______________________________
meesure -

________________________________
shinny - ______________________________
brauwn - _____________________________
resipt -

4

____________________________
sertainly -

7

8
9

5

____________________________
diferenct - ___________________________

_______________________________
10 shopkiper ___________________________

Fill in the gap.
1.
4.
7.
10.

r __ c __ __ p t
m __ __ s __ r __
s h __ __ s
__ __ g h t

2.
5.
8.
11.

m __ m __ __ t
d __ f f __ __ __ __ t
c __ __ t __ m __ __

b r __ __ n

3.
6.
9.
12.

l a __ c __ s
s h __ p k __ __ p __ r
c __ l __ __ r
f __ __ t

Mixed-up Sentences
Put the mixed-up sentences into a correct sentence.
1. some . I shoes want black
____________________________________________________________________________________
4

Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes


2. try shoes of a ? can different I pair
____________________________________________________________________________________
3. are they . shiny too
____________________________________________________________________________________
4. ones white I’ll the . grab for
____________________________________________________________________________________
5. better fit I they nicely . like white and
____________________________________________________________________________________
6. please . thank you again and come

____________________________________________________________________________________
Match the syllables: words
Draw a line from each syllable in the left to a syllable in the right to make words
related to ‘A dialogue between a shopkeeper and a customer buying shoes’. Then
write each completed word to the right.

bl

ces

me

ack

bu

ipt

wh

zes

fo

tomer

la

ght

b

ot

rec

en

f

ite

t

it

si

asure

ti

ying

cus

5

ye

Created by Auphelia/Retail/ A dialogue between a shopkeeper and a customer buying shoes