Giáo án Tiếng Anh 11 unit 9: The post office

Giáo án English 12
Date of preparing:...../......./........
Period: 55
UNIT 9: THE POST OFFICE
LESSON 1: READING
A.OBJECTIVES:
1. Knowledge : By the end of the lesson , Ss will be able to know about the
Thanh Ba post office
2. Skill:Reading
3. Political thought: talk about the post office
B.TEACHING AIDS:
1. Teacher: lesson plan ,textbook , pen,handouts, cassette
2. Students: pens, notebooks, textbooks…
C. METHODS: T/Wh class, groupwork, pairwork
D. CONTENTS:
I. Organisation: (1’)
Class
Date of teaching
absence

II.Warm –up: (3’)
Chatting:
- Raise some questions:
+ Show Ss a letter and ask: What's this ?( A letter)
+ Where can you post letter ? ( At the post office)
+ How far is it from your house to the nearest post office ? ( ...kilometer(s) )
+ How often do you go to the post office? What for? (One/twice a week. To post
letter / to make a phone call/ to buy phone cards ...)
+ What services do you think the post call ...)
Lead in : We're going to read a text about postal service of Thanh Ba post office
III.New lesson

Teacher’s activities
Time
Students’ activities
STEP1: PRE - READING
- Practice reading the new words.
1.New words::
- Listen and repeat.
- equip(v) (explanation): trang bị
5’
- Some individuals read the words
- express (a) (synonym) = very fast: rất
aloud
nhanh, hoả tốc


- transfer (v) (explanation) : chuyển
- notify (v) (translation) : thông báo
- recipient(n) (situation) : người nhận
- subscribe to:
- Ask sts to read the words after T.
- Ask some sts to read the word again
Checking: What and Where
2. Opening questions:
What services do Thanh Ba post
office offer to customers ?
- Ask Ss to read list out as many
services as they know
- Check the answers with the whole
class.
STEP 2: WHILE - READING

 Task 1:
- Ask Ss to read the passage quickly
and work individually to do the task.
- Ask Ss to exchange the answers with
a friend.
- Call on some Ss to give the answers
in front of the class.
- Give the correct answers:
 Task 2:
- Ask S to read the questions carefully
and underline the key words in each
questions.
- Ask S to work individually , then
discuss their answers with a partner.
- Call on some ss to write the answers
on board.
- Feedback and give correct answers:
=> Task 3:
- Ask S to read the statements
carefully and find the evidence
- Ask S to work individually , then
discuss their answers with a partner.
- Call on some Ss to give the answers
in front of the class.
- Give the correct answers:

5’

7’

- Suggested answer:
Give Ss some services at the post
office:
+ Mail and parcel service:
+ Money transfer service
+ Press distribution :
+ Flower telegram service:
+ Telephone and fax service
+ Phone card and Internet cards :
+ Postal savings:

- Read the words and do the task.
- Some ss answer and others listen.
*Key:
1. c
2. b
3. d
4. c
- Read the sentences and do the task .
- Some Ss answer in front of the class.

10’

7‘

*Key:
1. Thanh Ba post office is equipped
with advanced technology and a
spacious and pleasent office.
2. They are : Mail and Parcel

Service, Express Money Transfer
Service, Phone Calls and Faxes,
Press Distribution.
3. They are air mail, surface mail
and the Express Mail Service.
4. It is used for notifying the
recipient of the time and place to
receive the call.
5. You will have to subscribe to your
favourite newspapers and magazines.


STEP 3: POS-READING:
- Ask Ss to work in groups to answer
the questions:
1. Which service provided by Thanh
Ba Post Office do you think is the most
important and why?
2. What services do you think Thanh 8’
Ba Post Office should have in the
future?
- Go around and offer help.
- Call on some Ss to give the answers
in front of the class.
- Correct the Ss’ mistakes and give the
comments.
Cue 1: advanced technology
Cue 2: staff
Cue 3: mail and parcel service
Cue 4: Express money transfer

Cue 5: phone call and faxes
Cue 6: press distribution

- Work in pairs to
- Some pairs present in front of the
class.
*Key:
1. The post ofice opens daily from 7
a.m. to 9 p.m.
2. We offer a very competitive for
parcels under 15 kg.
3. We also have the Express Mail
Service and your EMS mail will be
delivered in the shortest possible
time.
4. We offer a speedy and secure
sercice of transferring money in less
than 24 hours.
Some S talk in front of the class.
.S: Thanh Ba post office is equipped
with advanced technology.
S: Their staff is well trained,
thoughtful and courteous.
S: They provide good mail and parcel
service.
S1: They will send your money in less
than 24 hours.
S: They have ordinary telephone call
service and messenger call service as
well as fax transmission.

S2, S3 ............ : repeat
S1: They have newspaper or
magazine delivery service.
S2,S3 ....... : repeat

IV./ Summary: (1’) - Summarise the main points
V./ Home work: (1’) - prepare next lesson
E. EVELUATION:
Time:…………………………………………………………………………………
Contents:…………………………………………………………………………….
Methods:……………………………………………………………………………
Result:……………………………………………………………………………….


Date of preparing:...../......./........
Period:56
UNIT 9: THE POST OFFICE
LESSON 2: SPEAKING
A.OBJECTIVES:
1. Knowledge: By the end of the lesson, students will be able to make requests
and
talk about different postal services.
2. Skill: Speaking
3. Political thought: Talk about different postal services
B.TEACHING AIDS:
1. Teacher: textbook, handouts.
2. Students: pens,textbooks . notebooks…
C.METHODS: T/Wh class, groupwork, pairwork
D.CONTENTS:
I. Organization:

class
Date of teaching absent

II.Warm up: 5’
Teacher’s activities
Jumbled words:
- Give out a list of jumbled words
(prepared before hand on a poster)
- Give Ss 2 minutes to prepare
individually, and then ask them to go to
the board to write down the correct
words.
1. mali
2. nomey trerfans
3. xaf
4. repss deervyli
III. New lesson:
Teacher’s activities
STEP 1: PRE – SPEAKING
*Listening task

Student’s activities
- Give feedback.
Answer keys:
1. mail
2. money transfer
3. fax
4. press delivery
- Ask: What are these ? (
postal

services)
Introduce the lesson: Today we are going to
talk about some postal services.

time Students’ activities


- Give instruction:
A man is at the post office and he's taking a 10’
postal service. Listen for the first time and
answer the following questions:
1. What service is the man taking :
2. What does he want to fax ?)
3. What's his fax number ? ( )
4. How much is this service ?)
5. What exactly did the man say to make the
request - Ask Ss to give answers.
- Give feedback.
- As Ss to open their book (p.103) and practice
the dialogue between the man and the clerk
STEP 2: WHILE – SPEAKING
10’
Activity 2: Mapped Dialogue
- Draw on the board two haces and introduce
the scene
This is Mr. Minh
This is the clerk at a post office
Mr. Minh wants to have a telephone line
installed at his home.
Mr Minh

Good morning
I ..........?

The clerk

Good ... Can

I'd ... telephone line installed...
.
..address...?
234 Tran Hung Dao st ..... When ...?
..one
week .....
Friday ?
... have....
telephone...?
....how much ...?

a. Work in pairs
b. *key:
1. fax transmission)
2. a document
3. 04.7223898
4. 5.000 dongs
5. Could you help me to send
this document to my office by
fax ?)

Example dialogue:

B. Good morning
A. Good morning. Can I help
you ?
B. Yes, I'd like to have a
telephone line installed at home,
please
A. Yes, sir. What's you address,
please?
B. 243 Tran Hung Dao street.
When will it be installed, please?
A. We'll make it ready one week
after registration
B. Can you make it on Friday ?
A. Certainly. Do you have a
telephone?
B. Yes. How much is that?
A. It's 200.000 dongs. You can
see the rates on the desk. Would
you please fill in this form?
B. Yes... here you are


fill in the form?
...here you are
thanks
- Get Ss to practice the dialogue in open pairs,
then in closed pairs
A. Thank you
Activity 3:
- Ask Ss to work in pairs and make a similar 10’

dialogue using one of the two situations given
in their books (p.104)
- Go around the class and give help when
needed
- Call on some pairs and ask Ss to act out the
- work in groups
conversation
- roleplay
STEP 3: POST – SPEAKING
Role- play
- Ask Ss to think of situations that they 7’
themselves need to go to the post office
- Get Ss act out the conversation thta may
happen there
- Caal some pairs to the front of the class to
act out the conversation
IV./ Summary: (1’) - Summarise the main points
V./ Home work: (1’) - prepare next lesson
E. EVELUATION:
Time:…………………………………………………………………………………
Contents:…………………………………………………………………………….
Methods:……………………………………………………………………………
Result:……………………………………………………………………………….


Date of preparing:...../......./........
Period:57
UNIT 9: THE POST OFFICE
LESSON 3: LISTENING
A.OBJECTIVES:

1. Knowledge: Students will be able to listen to a monologue about the
development of Vietnam's telephone system for details.
2. Skill: Listening
3. Political thought: Talk about Vietnam's telephone system
B.TEACHING AIDS:
1. Teacher: textbook, handouts.
2. Students: pens,textbooks . notebooks…
C.METHODS: T/Wh class, groupwork, pairwork
D.CONTENTS:
I. Organization:
class
Date of teaching absence
II.Warm up Guessing game: What is it? (5’)

- T gives cues and Ss guess what the thing is by raising. Yes/ No questions
Cues:
1. It was invented in the 1870
2. It was invented by Alexander Graham
3. IT Is used to transmit in along distance
Example exchange:


T: It was invented in the 1870s
Ss: Is it the telegraph?
T: No, it isn't
Lead in: You can see the telephone system has developed quickly in the last few
yeaes. Today we are going to listen to a monologue about such a development
III. New lesson
Teacher’s activities
time Students’ activities

STEP 1: PRE - LISTENING
1. Pre-teach vocabulary:
5’
- Commune(n) :công cộng, chung
- Copy the words and
-. rural network(n): mạng lưới nông thôn
phrases.
- capacity(n) (translation): công suất , năng suất
- Listen and repeat.
- subseriber(n) (definition ): thuê bao
- Read the words in pairs
- Checking: R.O. R
and correct each other’s
2. Prediction( handouts)
mistakes.
- Ask Ss to read through the statements in the
Multiple Choise section and predict the answers .
5’
- Ask to compare their prediction with their partners
- Write Ss' prediction on the Bb
- Listen to their teacher.
- predict the statements
Statements
predict Check
1. According to the passage,
Vietnam ranks... for growth
in telephone numbers
2. Vietnam is among the ...
coutries in the world that
have more than 2 milion

telephones
3. In 1996, Vietnam began
- Listen and do the task.
upgrading. Its ... networks
- Compare their answers.
4.
According
to
the
- Check their answer.
interview, at presnt,...% of
communes across Vietnam
Answer keys :
have telephone services
1. second
5.
Which
aspect
of
2. 30
development in Vietnam's
3. fixed telephone
telecommunications is not
4. 93
mentioned in the listening
5.
The
change
of
passage ?

international
telephone


system
STEP 2: WHILE - LISTENING
Activity 1: Checking prediction
- Ask Ss to listen to the monologue and check their 7’
prediction
- Let Ss listen for three times
- Ask Ss to report the results
- Give feedback
Activity2: Comprehesion questions
- Run through the questions on page 106 to make
sure Ss understand all of them .
15’’
- Ask Ss to listen to the tape again( one, twice or
three times) and find the answers to the questions
given
- Get Ss to compare their answers with their partners
- Give feeback where needed
Expected answers:
Game: A MARGICAL HAT
- Get Ss to play this game in 2 teams
- Let Ss choose a box
Box 1: Lucky box !
Box 2: How many telephones were there in Vietnam
in 1996?
Box 3: Which coutry has the highest growth in
telephone numbers ?

Box 4: Lucky box !
Box 5 : Lucky box !
Box 6: How many percent of communes in vietnam
have telephone services ?
Box 7: What is the rank of Vietnam for growth in
telephone numbers?
STEP 3: POST - LISTENING
- Ask Ss to work in group to discuss” how many 5’
telephone networks are there in Vietnam now?
- Go round to check the activities and to make sure
that sts are working effectively.
- Ask one or two sts to present in front of the whole
class.
- Check and give remarks
IV./ Summary: (1’) - Summarise the main points

- Practice talking in
groups.
- play game.
1. China has the best
growth
in
telephone
numbers
2. In the early 1990s, there
were
only
140.000
telephonews in Viet Nam.
3. In 1996, the fixed

telephone numbers were
changed from six to seven
digist in Ha Noi and Ho
Chi Minh City as well as
five to six digist in other
provinces
4. In 1996
5. There are 6.014
communal post offices in
Viet Nam

- work in groups


V./ Home work: (1’) - prepare next lesson
E. EVELUATION:
Time:…………………………………………………………………………………
Contents:…………………………………………………………………………….
Methods:……………………………………………………………………………
Result:……………………………………………………………………………….


Date of preparing:...../......./.2013
Period:58
UNIT 9: THE POST OFFICE
LESSON 4: WRITING
A.OBJECTIVES:
1. Knowledge: students will be able to write a letter to express satisfaction
2. Skill: writing
3. Political thought: write a letter to express satisfaction

B.TEACHING AIDS:
1. Teacher: textbook, handouts.
2. Students: pens,textbooks . notebooks…
C.METHODS: T/Wh class, groupwork, pairwork
D.CONTENTS:
I. Organization: (1’)
class
Date of teaching absence

II.Warm up (5’)
Game: Shark attack( the word to find: Post office)
- Draw 10 dashes on the board
- Give Ss the clue: This is place
- Ask Ss to guess each letter of the whole woord
- Give 1 mark for each correct letter
For each wrong guess, the boy has to move down 1 step. If the boy is at the last
step, the shark will attack him
The game goes on till the word in uncovered
Ss will loose if the shark reaches the boy before the word is found
Lead in: - Do you often go to the post office ?
-What do you go to the office for?
III/ New lesson:


Teacher’s activities

tim
e

STEP 1: PRE WRITING

Class discussion
- Set the scene and give out the topic for the 10’
discussion:
T: tell me some services at Thanh Ba post office?
T: Now, imagine you have been using some of
these services. Tell me what you are satisfied with
and what you are dissatisfied with
a. Act as instructor and write shortly Ss'
ideas on the board

Satisfied

Dissatisfied
(close too early)

The
opening
hours?
The
security
(no one looks after
condition ?
the motorbikes)
The attitude of (polite
the staff?
though )
The prices ?
The punctuality
of delivery of
letter

and
newpapers?
The position of
the post office ?
The quality of
the equipment
Example board lay - out
- Clarify the writing task :
The director of Thanh Ba post office invited you to
write a letter to him describing the quality of thr
services
Revision of writing a letter showing satisfaction or 5’
dissatisfaction:
- Elicit the outline from Ss
* Dear Mr. director
* State the reason for writing ( I am writing about
the quality of the servies your post office offers)
* Say whether you are satisfied or dissatisfied
with these services, or both
* List out some evidences to support your idea
* (Firstly ... secondly... thirdly ... finally )
* You suggestion
*End the letter politely(yours sincerely, yours
faithfully. Etc)

Students’ activities
- listen and answer the
question:
Ss: mail and parcel
serces, phone call,

press distribution, etc

b. work in pairs
c. complete the
table

Example writing :
Dear Mr. Director,
I am writing about the
quality of the sercices
of your post office .
However, there is still
something that I am
dissaitisfied with
Firstly, the post office
is closed too early.
Sometimes I need to
make an emergent
phone call after 9 and
this service is not
available
Secondly, the prices for
sending oversea mails
are far too expensive
compared with other
post office In the
disstict
Finally, there is no one
to look affter the
motobikes

of
the
customers outside
I would suggest that the
post office should open
until 10 p.m and that


IV./ Summary: (1’) - Summarise the main points
V./ Home work: (1’) - prepare next lesson
E. EVELUATION:
Time:…………………………………………………………………………………
Contents:…………………………………………………………………………….
Methods:……………………………………………………………………………
Result:……………………………………………………………………………….


Date of preparing:...../......./2013
Period: 59
UNIT 9: THE POST OFFICE
LESSON 5: LANGUAGE
A.OBJECTIVES:
1. Knowledge: - distinguish the sounds / sp/, /st/ and /sk/
- use defining and non- defining relative clauses appropriately
2. Skill: Listening + doing exercise
3. Political thought: Talk about different postal services
B.TEACHING AIDS:
1. Teacher: textbook, handouts.
2. Students: pens,textbooks . notebooks…
C.METHODS: T/Wh class, groupwork, pairwork

D.CONTENTS:
I. Organization:
class
Date of teaching absence

II.Warm up (5’)
- look at the picture and call the name òf the picture
a.
b.
c.

spoon,
scanner,
stamp,
/sp/
/sk/
/st /,
T reads the words which they have found and introduces the clusters /sp/, /st /,
and /sk/
III. New lesson


Teacher’activities
time Students’activities
I- PRONUNCIATION
1. Distinguish sounds
- T models the three clusters /sp/, /st /, and /sk/ for 8’
few times and explains how to pronounce them
- T gets Ss to read the words in each column out
loud in chorus for a few more times. T listens and

corrects if Ss pronounce the words incorrectly
2. Practicing sentences containing the target sounds
-Ask Ss to work in pairs and take turn to read aloud
the dialogue
Individual work, pair
- Go around to listen and take notes of the typical
work and whole class
errors
- Call on some pairs to read the dialogue again and
provides corrective feedback
II- GRAMMAR:
STEP 1: PRESENTATION
Defining relative clauses and non-defining
relative clauses
5’
1. Defining relative clauses

Subject
Object
possessive
Who/that
Who(m)/that Whose
Which/that Which/that Whose/ of
which

For
person
For
thing
MĐQH xác định thường đứng sau the+N. Ngoài

ra nó còn đứng sau a, an +N or Ns không cá thể, và
những từ như: all, none,anybody, somebody….
Ex: I like the ruler which my mother bought from
China very much
That theo sau các từ như: something, anything,
everything, nothing, all và trong so sánh bậc nhất.
Ex: Is there anything that we must pay attention
to?
2.Non- defining relative clauses

Subject
Who
Which

Object
Who(m)
Which

possessive
For
Whose
5’
person
Whose/ of
For thing
which
-Là loại mệnh đề không cần thiết vì danh từ trước
nó đã được xác định, không có nó câu vẫn đủ
nghĩa.
-Mệnh đề quan hệ không xác định được ngăn cách

với mệnh đề chính bởi dấu phẩy.
*Cách nhận biết mệnh đề quan hệ không xác
định: dựa vào danh từ đứng trước mệnh đề quan
hệ. Nếu danh từ đứng trước là danh từ xác định

Pair work

Whole class
Ex: The students
who/that come from
Japan work very hard
Ex:
William
Shakespeare,
who
was in Stratford-onAvon,
wrote
the
play”Romeo
and
Juliet”

Ex: He told me about
Susan, who he just
met at the party


IV./ Summary: (1’) - Summarise the main points
V./ Home work: (1’) - prepare next lesson, do exercise 2(p.100)
E. EVELUATION:

Time:…………………………………………………………………………………
Contents:…………………………………………………………………………….
Methods:……………………………………………………………………………
Result:……………………………………………………………………………….