Unit 9- Writing

Date of planning: Dec 14
th ,
2008 Unit 9 : THE POST OFFICE Period: No 58
Date of teaching: Dec 27
th
, 2008 Lesson D: Writing
* Aim s of the lesson : By the end of the lesson, Ss will be able to:
Know how to write a letter of expressing satisfaction or dissatisfaction with the post offices services
* Teaching aids : Textbook, lesson plan , pictures, posters.
* Procedures :
Time Contents Teachers activities Ss activities
7
12
I. Warmer: Catergorising
* Ten given adjectives
Rude, spacious, cheap, reliable, expensive,
polite, late, unreasonable, small, bad, helpful.
* Answer:
Satisfied Unsatisfied
Spacious, cheap
Reliable, polite, helpful
Rude, expensive, late,
unreasonable, bad,
II. Pre- writ ing
Task 1: Reading and answering questions
1. What time does Thanh Ba post office open and
close?
2. What is Thanh Ba post office equipped with?
3. What services are offered at Thanh Ba post
office?
4. What are the attitudes of the staff?

* Answers:
1. It opens daily at 7 a.m and closes at 9 p.m.
2. It is equipped with advanced technology.
3. They are Mail and Parcel Services, EMS.
Express Money Transfer, Phone Calls and
Faxes, Messenger Call Services and Press
Distribution.
4. They are always thoughtful anf courteous to
the customers.
Task 2: Discussing to making the outline
+ security condition: điều kiện bảo đảm an toàn
+ attitude: thái độ
+ punctuality: sự đúng giờ
+ arrogant: kiêu căng, hách dịch
+ I think it is too early/ late to open/ close at
+ Although
+ However I find
* Answers:
The opening hours: too late
The colsing hours: too early
The quality of the equipment: good quality.
The security conditions: poor security
condition. No one to keep motorbikes or
bicycles.
- Ask Ss to read ten
adjectives and
catergorise the
adjectives that can make
people satisfied and
those can make people

unsatisfied.
- ask Ss to read the text
again so that Ss can
understand well about
the services of Thanh Ba
Post Office and answer
the following questions.
- ask Ss to work in
groups and do the task.
- call on some Ss to ask
and answer the
questions.
- give the corrective
feedback.
- ask Ss to work in pairs
and do the task.
- ask Ss to discuss the
things that may make
people satisfied or
dissatisfied with the
services at Thanh Ba
post office. ( advise Ss
to choose either satisfied
services or dissatisfied
services to write)
- provide Ss with some
vocabularies and
structures and explain
the ideas in the book.
- go around the class to

check and offer help.
- call some Ss to give
- read ten adjectives
and catergorise the
adjectives that can
make people
satisfied and those
can make people
unsatisfied.
- work in groups
and do the task.
- work in pairs and
do the task.
- discuss the things
that may make
people satisfied or
dissatisfied with the
services at Thanh
Ba post office.
17’
8
1’
• The attitude of the staff: polite, helpful…
• The prices of the services: reasonable
• The punctuality…: sometimes late or are lost.
III. While – writ ing :
* Sample writing
Dear Sir,
I have been using the services provided by Thanh Ba
post office for years and now I am writing to express

the satisfaction and dissatisfaction towards the post
office services.
First, I find that your post office has a good quality
and it is equipped with modern technology. Next is
the attitude of the staff that expresses me most. They
are very polite and helpful. Last, it is the prices of
the services. They are always reasonable.
However, your post office has some things that may
make your customers unsatisfied. I think that the
post office should open earlier and close later,
moreover, it should has a security guard , I find the
post office has a spacious front office but has no one
to keep motorbikes or bicylces. The last thing I want
to tell you is the punctuality of deliver of letter and
newspapers. They are sometimes late and lost.
I hope that your post office will be made a better
place.
Your faithfully,
Nguyen Van An
IV. Post – writ ing :
V. Wrapping up
their ideas about Thanh
Ba post office.
- give comments and
feedback.
- ask Ss to study the
outline carefully and
work in groups to write
a letter to the director of
Thanh Ba post office

about the quality of the
services.
- go around the class to
check and offer help.
- ask Ss to exchange the
writing with another
group for peer
correction.
- call on two Ss to write
the writing on the board.
- correct the writings on
the board with the whole
class. Give comments
and feedback.
- ask Ss to write the
writing individually
after the teacher corrects
and gives comments
with the whole class.
*Comments:summarise
the main points of the
lesson.
* Homework:
- complete the writing at
home.
- learn by heart the new
words.
- study the outline
carefully and work
in groups to write a

letter to the director
of Thanh Ba post
office about the
quality of the
services.
- write the writing
on the board.
- write the writing
individually after
the teacher corrects
and gives
comments with the
whole class.
- listen to T
- learn and do at
home