Speaking Topic Tiếng Anh Thương Mại

MARKET LEADER
LEVEL: INTERMEDIATE
COURSE: EN04- 2016

SPEAKING TOPICS
SITUATION 1:
Student A: buyer
Student B: manufacturer
The buyer for a clothing retail chain (Student A) is visiting a clothing manufacturer in
South-east Asia (Student B) to discuss an order for men’s shirts. Work in pairs and come
to an agreement.
Student A (Buyer)
Student B (Manufacturer)
You want:
You want:
- to order 10,000 to 20,000 shirts, to
- an order for more than 15,000 shirts. It
your design (no variations). You
would not be economic for you to
expect a discount if you order more
make fewer
than 15,000.
- A basic price of $3 per shirt.
- a basic price of $5 per shirt. You
usually offer no discounts, whatever
the order size, but you might make an
exception here.
- Half of shirts to be white, half blue
- All the shirts to be white
- Delivery in one month
- Delivery in two months, but can be

quicker if the design is simplified.
- Payment in US dollars, 90 days after
- Payment in euros, 30 days after
delivery. You might agree to pay in
delivery. You might agree to be paid
euros if the rest of the deal is good.
in US dollars if the rest of the deal is
good.


SITUATION 2
Student A: Human Resources Manager
Student B: Employment Agent
Student A works in the human resources department of a company and Student B works
for an employment agency that the company uses when it needs temporary staff. Student
A phones Student B to complain about some of the temporary workers that the agency
has sent.

Student A: Human Resources Manager
Be ready to:
- talk about the problems that have
occurred. (lateness, untidy clothes,
etc. Think of some other problems.)
- accept Student B’s apologies and
ask for a discount of 15 per cent on
their next invoice. Accept the
discount that they offer.

Student B: Employment Agent
Be ready to:

- apologise for the problems that
Student A mentions
-

-

-

Ask Student B what the
employment agency is doing to
improve the quality of the workers
that it uses.
End suitably

-

-

explain why the problems occurred
and apologise (Demand for the
services of your employment
agency is very high. You had to
send workers that you had only just
recruited.)
offer a discount on your next
invoice (but not as much as Student
A requests)
tell Student A what you are doing to
improve the quality of the workers
that you send

End suitably


SITUATION 3
WELCOMING VISITORS
STUDENT A
You work for Bayer, a Germany-based pharmaceuticals company. You are expecting an
overseas visitor with an appointment to see your colleague, Sandy Lee. Ms Lee has just
used her cell phone to tell you that there has been an accident on the motorway – she will
be delayed for perhaps an hour.
• Greet the visitor
• Explain the problem. Say that another colleague, Karen Jensen, can show the
visitor around your laboratories – if he/ she would like
• Make small talk – Karen Jensen has not yet arrived either (but you do not have to
tell your visitor this). She should be along in a few minutes.
• Offer to help your visitor in various ways.
..
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SITUATION 2
WELCOMING VISITORS
STUDENT B
You have just arrived at Bayer, a Germany-based pharmaceuticals company. You have an
appointment to see Sandy Lee in the Research Department. Ms. Sandy Lee is not
available at the moment and you should wait for her. In the mean time, you can go with
Karen Jensen – who stands in for Sandy Lee- to visit the laboratories.
• Introduce yourself and say the reason why you are at Bayer
• Be prepared to engage in a few minutes’ small talk with the person looking after
you
• You would like to send and receive a confidential fax

• You would like a recommendation on what would be a nice gift for your partner
(male or female) back home.