SOFT SKILLS FOR SUCCESS
Tran Minh Thu
Lecturer of HRM
Lecturer of Soft skills
Foreign Trade University
E:
T: 0913583386
Content
1
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2
General introduction
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3
Soft skills
Introduction
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Practices
2
Part 1
General introduction
Introduction
3
History
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Vietskills program
Student’s Survey and Feedback- 2009
Subject: Skills development – built in 2010
Lecturers from different FTU’s departments
Website:www.vietskills.net
Office: Block A, Room1006 (Quality Assurance Center)
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Content
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Name
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Soft skills training/ Study and working skills
Skill development
Skills
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Positive thinking
Time management
Teamwork
Communication and Presentation skill
Why?
Objectives
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(C) NVM, 2011
Useful and effective living and studying
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Structure
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Credit: 3
Time allocation
Introduction
1
Positive thinking
2
Time management
3
Communication and presentation
4
Teamwork
3
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Teaching methodology
Groupwork
• Discussions
• Role plays
• Games
Practices
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• Exercises
• Exercises
Experiences
7
• Feeling
• Awareness
• Action
Evaluation
10%
40%
50%
Attendance
Midterm
Final Test
Attendance
Group-work project
Multiple choices
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Part 2
•
Introduction to Skills
(C) NVM, 2011
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What are skills?
– What are skills?
– What do you learn skills for?
– What/Which skills do you lack?
– How do you do to acquire needed skills?
What are skills
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What are skills?
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What are skills?
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What are soft skills?
Soft Skills are Character Skills acquired through
an individual’s upbringing, family values,
and society’s expectations
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Courtesy of Don C. Bramlett,
Soft skills
Soft skill is the ability required and
expected from persons for finding
a suitable job, its maintenance
and promotion
What are the Soft Skills?
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Communication skills
Body language
Written communication skills
Presentation skills
Team work
Professional ethics
Interpersonal skills
Time and stress management
Leadership skills
Importance of soft skills
To handle interpersonal relations
To take appropriate decisions
To communicate effectively
To have good impression and impact to gain professional development
HARD SKILLSHARD SKILLS v/s SOFT SKILLS
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Hard skills are the academic skills, experience and level of expertise as generally
described in a resume
Soft skills are essentially to be categorized as Self Development Skills, Interaction
Skills, Leadership skills,
Soft skill vs hard skill
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Long-Term Job Success Research
conducted with Fortune 500 CEOs by the
Stanford Research Institute International
and the Carnegie Melon Foundation,
found that 75 percent of long-term job
success depends on soft skill % 75 and
hard skill 25%
BEING AND BECOMING
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Soft skills ( EQ….Emotional intelligence quotient) complement hard skills (part of
a person's IQ, ), which are the technical requirements of a job.
Soft skills are believed to be unchangeable, innate characteristics which are a
part of the being
But you will be on the way to becoming better Doctors with your ability to
develop your soft skills (DNA…Developing natural abilities) in a constructive
manner as a part of life-long learning.
11 essential skills
1. Learning to learn
2. Listening skills
3.Oral communication skills
4. Problem solving skills
5. Creative thinking skills
6. Goal setting/ motivation skills
7.Personal and career development skills
8. Interpersonal skills
9. Teamwork
10. Negotiation skills
11. Organizational effectiveness
Practice
(C) NVM, 2011
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Top Soft-skills Employers want ?